How it works
Scan and Compare
Explore the top VoIP providers side by side. Compare key features and pricing at a glance.
Filter to Fit
Quickly narrow down your options. Sort by business size, budget, or specific business needs.
Pick and Go
Choose your ideal VoIP provider. Start a trial or sign up in just a few clicks.
Why choose Business Heroes?
Join a growing community of business owners who rely on our research to power their growth.
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Articles & Resources
Meet the team
Our ‘Heroes’ are here to guide you through the tough decisions of running a business. They offer a wealth of information, from insightful articles and in-depth case studies to practical advice tailored for SMB owners.
Leeron Hoory
Tech and Finance Specialist
Anna Sonnenberg
SaaS Expert
Yoni Cohen
Managing Editor
Eden Zurek
Content Marketing Manager
Leeron Hoory
Tech and Finance Specialist
Anna Sonnenberg
SaaS Expert
Yoni Cohen
Managing Editor
Eden Zurek
Content Marketing Manager
Frequently asked questions
What is VoIP and how does it work?
VoIP (Voice over Internet Protocol) allows you to make voice calls using an internet connection instead of traditional telephone lines. It converts your voice into digital data and transmits it via the internet, making it a cost-effective and flexible option for businesses looking to improve communication and reduce phone service costs.
What are the advantages of using VoIP for my business?
VoIP offers several benefits, including lower calling costs, especially for international calls, greater scalability, and advanced features like voicemail-to-email, call forwarding, and video conferencing. It also allows for integration with other business tools like customer relationship management (CRM) systems and cloud storage solutions.
What equipment do I need to set up VoIP?
To set up VoIP, you need a stable internet connection, a VoIP-enabled device (such as a phone, computer, or mobile app), and a VoIP service provider. In some cases, you may need an adapter to connect traditional phones to the VoIP network.
How secure is VoIP?
VoIP is generally secure, but it is vulnerable to cyber threats like any other internet-based service. To ensure secure VoIP communications, businesses should use encryption, strong passwords, and firewalls. Regularly updating software and monitoring for unusual activity also helps protect against security breaches.
What are the common challenges with VoIP?
Some common challenges with VoIP include the need for a reliable internet connection, latency issues, and occasional sound quality problems. It’s important to ensure that the internet bandwidth meets the needs of your business and to choose a quality VoIP service provider with strong customer support.