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The tech person who helped me, Reamon, was very patient with all my questions, understood what I needed, and resolved the problems I was having.

The young man that I just work with was amazing. He took so much time to help me get through my quarantine issues.

My rep, Jonaikel, went above and beyond to make sure some detailed DNS record updates were complete. 100% professional and knowledgable, and friendly service on top of it all!

Customer Support was awesome. As an ex-IT, myself, I can for sure say this was a top notch experience.

Quick answer to my question!

The waiting time on talking to a representative was fair less than five minutes. Also, Dustin, our representative was very helpful patient and friendly..

GoDaddy provides a real customer representative and phone number unlike many other companies !! Just this fact puts them miles above most other companies !! My experience with GODADDY, has always been positive and complete !!!

Ronnie was my customer service person, and he was patient and personable. He helped me change the picture I wanted, but did several updates as well. These fixed issues I wasn't aware of.

I’ve purchased hundreds of domains in my career. GoDaddy is the easiest to deal with. Their customer service is hands down the best. Don’t go elsewhere to save a few bucks, they’re the best!

Excellent customer service, knowledgeable and helpful and understand the needs of the clients and offer them with best solutions

Top Wealth Financial Limited are Direct, SBLC, Loan, Genuine Bank Guarantee Issuers, monetizers and discounters. Bank Guarantee Funding Banker Direct means.

Miss Angel at customer support, hosting, was able to resolve my issue! Top marks.

Always quick and courteous experience

Honestly they’ve been fantastic. Service team is quick, helpful and super reliable. All their services are top tier, all around great company!

She has done and excellent job

GoDaddy Customer service are great, They help you to resolve your problems.

Richard was very helpful today. I always have received quick and professional help with our account.

Understood and resolved my porblems and resolved them in porofessional manner tyopical godaddy expience

Robert did an excellent job in assisting me to take care of all my online business needs.

Stanley was the nicest and Most helpful person in Ionos! Everyone else Did not know what they were doing! my email got hacked thru Ionos! I will Never give my business to ionos again... i called over 20 times, took over two weeks and None was willing to help me Except Stanley! He is the best!

Very patient and helpful support person. My problem with emails being blocked was resolved efficiently.

It was affordable, easy, and quick to get a domain name.

All questions were answered and I was invited to contact the same individual if any further questions needed answering. Having a human experience was key.

Your reps are always very friendly and helpful!

I misspelled my domain on accident, they refunded me and allowed me to get the correct domain at no extra cost.

Joshua, one of the sales representatives customer service helpers really did an excellent job today. I’m new to Ionos and I’m really excited to work for you. I’m building my website. He made things easy and explained it so I was able to follow. Thank you so much for the professional service I will make sure I tell others about me. Bye for now

Robi was polite and helpful. Thanks . My issue was resolved.

Good offers, easy to maintain.

Gracelie was so helpful in quickly and effectively solving the website issue we faced. She's professional, thorough, and knowledgeable.

Robbie Quimbo was very helpful in expeditiously processing a refund for a charge that should not have been processed.

I am 77 years old and not the most computer literate. Mike did an excellent job walking me through my options and hopefully I can get my website going next week. Thank you.

Agent understood and responded appropriately to my requests. She was clear about t=what she understood and about what she was doing, She was patient in listening to and fulfilling my requests.

hi there, This is an amazing experience to have a professional that is calm, guiding and capable to provide accurate explanations and above all provide solutions. Pax Jun Auman, is more than just a simple support person, he is technically very skilled and pedagogic. regards Boujema Bouhazama a very satisfied customer!

Very patient and professional. I had several things to cover, and he handled them all.

the support person (Mark) answered the phone within a few rings, and once he verified me and my account was able to provide me the information that I needed to correct an issue I was having. This was at 7:30 in the morning and was finished by 7:50

Very helpful, friendly, and gave me an awesome hosting deal

Great tech support for my issue

I had issues with my email earlier today but didn't have time to deal with it. I finally was able to sit down to call and received exceptional help from Rhandy R. He was patient through all of my frustration. I ended up in my happy place by the end of the call. Thanks a bunch, you saved my sanity.

Quick, Straightforward helped me with my issues.

I have been with square since the beginning in 2009. I would not change to any other company and I have been approached by them all. I simply tell them if you can guarantee this one thing I will leave square in a heart beat and so far none of them can. That’s simply making funds available right away. I love that about square where I don’t have to wait to have access to my money. I love the platform I can’t wait to get the new hand held that will really help my business. When I had my store front and I needed help I called the number a live person answered and resolved my issue this was on a Sunday. Thank you square you have a loyal customer for life

it was great and easy to use very trustworthy

I've been using Squarespace for a while and it's been great for me. I came across this reviews page randomly and I'm shocked by the rating. Please remember that people are 99.9% likely to leave a negative review when dissatisfied and 0.01% to leave a positive review when satisfied. There are millions of people satisfied with Squarespace so don't be intimidated by this reviews.

My workplace uses Squarespace and we have had no issues with our site or the orders system as long as I can remember

I've been using Squarespace for many years and have built lots of websites with them. I saw these negative reviews today on Trust Pilot as a new client was worried when they saw them. I was quite baffled and sent Squarespace an email through their website to see how they responded. A human(!) got back to me in less than 20 minutes. I have asked SQ some really stupid questions over the years as I panicked over something or other and it was usually a internet reception issue not a them issue and they have always been helpful and polite. It's template based web service - they don't actually build it for you - but they have so many resources to help you build a great website. If the quality of your products and photographs is good and you are able to line things up you will have a website to be proud of. Some of the reviews here are outright nonsense, for example, the "payment scam" suggesting payment is taken when the trial has ended and the reviewer didn’t sign up with thousands taken out over years - Squarespace lets you take out a trial for an unlimited time. It actually says on the website 'Sign up for your free trial, no card required". I have ten websites currently on the go and have never been asked for payment details until I wanted to go live so I don't understand that at all. I've also never had an issue with overpayment or cancelling on a site. They send reminders to the email you sign up with, you can remove your card details. Also who doesn’t check their bank statements for years? I can't speak about interfaces with google - I don't use them but the other interfaces I do use work very well. Other website templates I've used haven't produced the design results I wanted and were a pain to use. I highly recommend Squarespace for the creative industries because it's really good at what it does and sites look great.

Reactive and efficient customer support. Thanks Thomas W. For the fast resolution.

Super helpful and easy to reach customer service. Will go over and beyond and create step by step videos to help you tackle your problem

If you write an email the customer service is beyond excellent. I had to cancel an order. A real person answered. We had a back and forth because I just didn’t want to bother figuring out the link to cancel so she did it for me. Most companies that use AI will answer emails with a human. Breeze Airways doesn’t even have a phone number but my email got the result I wanted.

I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.

As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.

Incredible support. Just wanted to say a huge thank you to Lais T. who helped me massively with my website. Great service :)

perfect Thank youx🙏🏻

Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.

I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.

They have the best customer service I ever received. Reply to emails within hours ans sometimes minuts being super helpful. I just made a second website ans I am very happy. Been using it since 2018.

I just signed up for Square space. I do love the ease of creating a website. That part I'd give 5 stars. Easy and beautiful. They offered Google workspace for a yr free with my account. It worked for 2 days. Then I was told my business email was sold by them. I was locked out of my Google workspace account. So for the last 2 days I've been trying to get a response from them. Nothing is happening. (Update ) Square space got in touch and I was able to fix the problem with Google dashboard. If you can't get a response from the website reach out on fb messenger or insta. Both of the sources responded pretty quick.

First off, I'm pretty sure all the negative reviews here (as of this writing) are paid for. I found the really low Truspilot rating on a Squarespace competitor's website and was quite shocked so came here to investigate. Whenever I've contacted customer support, I've received responses within hours. On some occasions, minutes... and I've always had any problems resolved very quickly. Anyway, I've been using Squarespace since 2015 and it is hands-down the best DIY web builder out there. Some of the limitations can be annoying, but given the ease with which you can put up a website and maintain it, it's not a deal breaker. The templates are an easy springboard to get started, but you can customise them quite a bit. I'm now grandfathered into an older version and migrating to their newest one. They've been good enough to offer the difference on my remaining subscription back as a refund.

I used Squarespace to create my website drawandplan.com and am very happy with the results.

Surprised to see the number of negative reviews here. I've been a SquareSpace user for multiple years and can only speak highly of the platform. The interface is incredibly user-friendly and packed with innovative features. With its 'What You See Is What You Get' drag-and-drop functionality, building an exceptional website is a breeze. And for those with coding skills, there's an option to inject custom code. My own website, coinpunkz.com, is a testament to SquareSpace's capabilities, and I couldn't be more satisfied. The customer service experience has been nothing short of excellent. I even had an instance where I needed a partial refund due to a mistake on my end, and it was processed smoothly. Thank you, SquareSpace, for being a crucial part in realizing my business aspirations. Without your platform, I'd be doling out thousands to web development experts and being continuously dependent on them.

Honestly, been working with Squarespace for a few months now. It has a few small issues I am working on resolving, (possibly user error) but the help desk is fantastic. Highly recommended from me. Divergentparty.com