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My email with RoundCube went down, and no one could help me. Corey with GoDaddy stayed on the phone with me and got me back in business, even though it was Labor Day. Excellent!

Jose was very helpful and friendly.

I have six domains registered with GoDaddy and the system is efficient and steady. The only issue I had was with the currency being changed to one other than USD and being billed incorrectly, but both were solved with ease.

Good. D japap

MARCIAL was amazing! Incredible patience and solved all my issues, excellent Customer Service! Give him a raise and a promotion!

Godaddy has been so helpful. There services is so excellent. I recommend Godaddy again and again.

Love having a helpline phone number that allowed me to talk to a human being who understand my specific problems and walked me through the solutions! My third GoDaddy website, and the web building experience has been a pleasure - straightforward, great tools, with flexibility to tailor site to my needs. (Not a fan of the AI function Airo - it impeded what I was tying to achieve. Should be easier to disable right up front.)

GoDaddy offers economical web sites and easy to use!

very polite and efficient. great service. very knowledgeable in all aspects of what i needed and i needed a lot of help. thank you.

John was excellent very patient and resolve the issue

I hired the GoDaddy team to create my brand, logo and website. They did an impeccable job. The team listened and created a great brand for me. I highly recommend them.

They were very helpful.

Mary Grace took the time to understand what problems I was having with my website and my site’s presence on google, diagnose issues when I had no understanding of what my issues were or how to fix them. She researched, diagnosed my issues and fixed all of them while I was on the phone with her and made me feel if I ever needed any kind of help a human would be there to help me 25/7

The best customer service I’ve experienced in a long time from ANY company!

Received random email from what claimed to be Google Console that there was a new owner or owner added to one of my URL’s. All safe and confirmed we are protected .

EXCELLENT SERVICE

I got excellent service with very kindly costumer service representative. Thanks a lot

The people at GoDaddy are always very helpful, friendly, knowledgeable and first and foremost patient! They will always solve your problem with a smile.

I was have a trouble when purchasing a domain. A member from Go daddy helped me to do it. Thank you, Abhinandan :)

Ashley was amazing , helpful and sorted within minuets. would defiantly recommend.

Understood problem and offered an add on that resolved the ssl issues at 10% the price that godaddy had suggested

Easy, quick, efficient.

Byron understood what I needed done and took care of my business needs!! I highly recommend Ionos service!@

Gracelie, She is very patience and helping me to resolve the issue.

Agent very knowledgeable & Professional.

He answered the call very quickly, listened carefully to my billing problem and seems to have got things sorted out in just a few minutes. Thanks Robbie!

We accomplished what we needed to do. Hopefully 🙂

Good service

Gracelie, She Assisted us very good and to bring back the account and She is very helpful.

Maria was very helpful in cleaning up my account and moving my mail over to a different contract I had opened.

Very affordable and very easy setup.

Tech support- Rico was VERY knowledgeable and extremely helpful.

My technical issue was solved very quickly and politely!!!

Ma Monica Abalo did both a fantastic and thorough job helping me out over the phone on this glorious Labor Day. Please, promote her someday to supervisor.

Good English, quickly understood my question, and quick and accurate response.

Miles was very patient and persistent with my issue. He explained the problem to me very well. He was great!

Professional and fast and very friendly

Aaron is extremely knowledeable, courteous and very helpful with solutions and suggestions - he is serious and dedicated to making sure I have the BEST experience a tech support person can provide

Robbie was prompt, professional and effective. He asked questions, performed due diligence and acted on my request. He enabled me to better secure my account by setting up a phone PIN at least.

Thank you Brian. Efficient, clear and helpgul!

I've been using Squarespace for a while and it's been great for me. I came across this reviews page randomly and I'm shocked by the rating. Please remember that people are 99.9% likely to leave a negative review when dissatisfied and 0.01% to leave a positive review when satisfied. There are millions of people satisfied with Squarespace so don't be intimidated by this reviews.

My workplace uses Squarespace and we have had no issues with our site or the orders system as long as I can remember

I've been using Squarespace for many years and have built lots of websites with them. I saw these negative reviews today on Trust Pilot as a new client was worried when they saw them. I was quite baffled and sent Squarespace an email through their website to see how they responded. A human(!) got back to me in less than 20 minutes. I have asked SQ some really stupid questions over the years as I panicked over something or other and it was usually a internet reception issue not a them issue and they have always been helpful and polite. It's template based web service - they don't actually build it for you - but they have so many resources to help you build a great website. If the quality of your products and photographs is good and you are able to line things up you will have a website to be proud of. Some of the reviews here are outright nonsense, for example, the "payment scam" suggesting payment is taken when the trial has ended and the reviewer didn’t sign up with thousands taken out over years - Squarespace lets you take out a trial for an unlimited time. It actually says on the website 'Sign up for your free trial, no card required". I have ten websites currently on the go and have never been asked for payment details until I wanted to go live so I don't understand that at all. I've also never had an issue with overpayment or cancelling on a site. They send reminders to the email you sign up with, you can remove your card details. Also who doesn’t check their bank statements for years? I can't speak about interfaces with google - I don't use them but the other interfaces I do use work very well. Other website templates I've used haven't produced the design results I wanted and were a pain to use. I highly recommend Squarespace for the creative industries because it's really good at what it does and sites look great.

Reactive and efficient customer support. Thanks Thomas W. For the fast resolution.

Super helpful and easy to reach customer service. Will go over and beyond and create step by step videos to help you tackle your problem

If you write an email the customer service is beyond excellent. I had to cancel an order. A real person answered. We had a back and forth because I just didn’t want to bother figuring out the link to cancel so she did it for me. Most companies that use AI will answer emails with a human. Breeze Airways doesn’t even have a phone number but my email got the result I wanted.

I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.

As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.

Incredible support. Just wanted to say a huge thank you to Lais T. who helped me massively with my website. Great service :)

perfect Thank youx🙏🏻

Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.

I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.

They have the best customer service I ever received. Reply to emails within hours ans sometimes minuts being super helpful. I just made a second website ans I am very happy. Been using it since 2018.

I just signed up for Square space. I do love the ease of creating a website. That part I'd give 5 stars. Easy and beautiful. They offered Google workspace for a yr free with my account. It worked for 2 days. Then I was told my business email was sold by them. I was locked out of my Google workspace account. So for the last 2 days I've been trying to get a response from them. Nothing is happening. (Update ) Square space got in touch and I was able to fix the problem with Google dashboard. If you can't get a response from the website reach out on fb messenger or insta. Both of the sources responded pretty quick.

First off, I'm pretty sure all the negative reviews here (as of this writing) are paid for. I found the really low Truspilot rating on a Squarespace competitor's website and was quite shocked so came here to investigate. Whenever I've contacted customer support, I've received responses within hours. On some occasions, minutes... and I've always had any problems resolved very quickly. Anyway, I've been using Squarespace since 2015 and it is hands-down the best DIY web builder out there. Some of the limitations can be annoying, but given the ease with which you can put up a website and maintain it, it's not a deal breaker. The templates are an easy springboard to get started, but you can customise them quite a bit. I'm now grandfathered into an older version and migrating to their newest one. They've been good enough to offer the difference on my remaining subscription back as a refund.

I used Squarespace to create my website drawandplan.com and am very happy with the results.

Surprised to see the number of negative reviews here. I've been a SquareSpace user for multiple years and can only speak highly of the platform. The interface is incredibly user-friendly and packed with innovative features. With its 'What You See Is What You Get' drag-and-drop functionality, building an exceptional website is a breeze. And for those with coding skills, there's an option to inject custom code. My own website, coinpunkz.com, is a testament to SquareSpace's capabilities, and I couldn't be more satisfied. The customer service experience has been nothing short of excellent. I even had an instance where I needed a partial refund due to a mistake on my end, and it was processed smoothly. Thank you, SquareSpace, for being a crucial part in realizing my business aspirations. Without your platform, I'd be doling out thousands to web development experts and being continuously dependent on them.

Honestly, been working with Squarespace for a few months now. It has a few small issues I am working on resolving, (possibly user error) but the help desk is fantastic. Highly recommended from me. Divergentparty.com

My experience with Squarespace has been consistently positive and rewarding. The company excels in several aspects that contribute to a great user experience. Firstly, Squarespace's visually stunning and modern templates provide an excellent starting point for creating aesthetically pleasing websites. The user-friendly interface and intuitive design tools make the website-building process efficient and enjoyable. The comprehensive set of features, including e-commerce capabilities and integrated analytics, offer robust solutions for diverse business needs. Additionally, Squarespace's reliable customer support and extensive knowledge base ensure that users receive prompt assistance and guidance when needed. Overall, Squarespace's combination of design quality, user-friendly interface, comprehensive features, and excellent support make for an outstanding experience.

I've had squarespace for YEARS and it's been nothing short of fantastic. Their customer service team are incredibly helpful, and I've never been left waiting to get something fixed. My website ranks highly, its easy to customise and I love the layouts they offer.