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Great service

Operator did a great job was very helpful and corrected the issue for me. Thank you.

Knowledgeable & provided exceptional customer service

They understood my issue from the start. They verified that it was me and not someone else. They got me to a specialist quickly who resolved my problem with great efficiency. She was also very kind and friendly.

My rep was very professional, focused and patient when resolving my DNS solution as well as demonstrating various money saving options available to me. Thank you Terry, you set a wonder example of excellence in service.

Dylan shared a great deal of worthwhile information for future options for hosting my many sites. Many thanks for maintaining an amazing group of great people like Dylan.

Very professional Customer Service.

Juancho was perfect. He calmed me down in a hectic intense moment. Juancho delegated task and direction calm and clearly. Good Job!

Very helpful - fully resolved my issue!

Great customer service. Knowledgeable representative, solved the issue fast and withgreat communication.

Ramya was extremely helpful and very knowledgeable. She had taken time to provide a great Godaddy offer. I would highly recommend Godaddy services.

I have used GoDaddy for many years and have never had an issue and they are always responsive. I am a Realtor with ReMax Realty Brokers.

The person was polite and asked questions that were pertinent to my problem and quickly solved it. That’s why I will gladly tell someone else about Godaddy.

Leon, the representative, was amazing. He was professional, friendly and really helpful throughout. He took the time to explain everything clearly, answered all of my questions and made the whole process feel straightforward and stress-free. His customer service was excellent, and he came across as knowledgeable, approachable and genuinely committed to helping. I really appreciated his support and would highly recommend him.

Excellent customer service and very polite personal. Took care of me right away

Good morning Everyone, I did not expect to be placed on hold so long; however, the customer service I received was impeccable from Mr. Dan. He actually explained to me why I should keep my domain. He really was patient and attentive to my questions.

Phoned to cancel my domain as I've closed the business and retired. Really helpful, easy to access, courteous and friendly.

They offer lots of services and offers, when the person on the online chat couldn't finish my request, they gave me a number to call and stayed on the online chat while a lady helped me on the phone excellent service easy to use have been a customer for years.

Royce was very helpful in figuring out issues that need to be addressed and also in suggesting strategies that can resolve the issue.

The best thing I did today was call Godaddy and talk to Nick one of the representatives of Godaddy He was a gentleman helped me out had patience talk perfect English very easy to understand and I would definitely give that guy a 5 star rating

thanks for sorting it all out, good customer service

The agent addressed all my questions and concerns with courtesy and professionalism.

Very helpful and considerate, providing the necessary tools for growth!

Great customer service, but expect little(tiny) bit long hold times.

I appreciate Alfa helping me out and getting my contract updated. He was very helpful.

I have to say, I came into this interaction fully prepared to cancel our company's account with IONOS. We had been evaluating our monthly expenses and felt it was time to move on. However, what happened next completely changed our minds. The representative we spoke with was nothing short of exceptional. Rather than simply processing our cancellation request, she took the time to genuinely listen to our concerns, understand our business needs, and walked us through options we weren't even aware of. She cleaned up our account, streamlined our services, and helped us find a solution that actually saves our company a significant amount of money every single month. Her professionalism, patience, and deep product knowledge were truly impressive. She didn't just save our account — she restored our confidence in IONOS as a long-term partner for our business. It is rare to encounter a customer service representative who goes above and beyond like this. She is without a doubt a valuable asset to the IONOS team, and I sincerely hope her leadership recognizes her dedication and rewards her accordingly. She absolutely deserves a raise and much more. If this is the standard of service IONOS is delivering, we are proud to continue being your customers. Thank you for having such talented people on your team! Highly recommended. 10 out of 10.

I absolutely love this company. I will recommend it to anybody nearly every experience that I’ve had speak to customer service has been very pleasant. Thank you for all of your help. I look forward to continuing to work with you for many years sincerely chief marketing liaison to Run Sims.

Excellent service, I vet nice person knew what I needed all the time, this is why I been working with you guys all these years.

I am impressed with level of support right out the gate

Lindelmark Pogoy, was great we've been having issues in the past getting in touch with IONOS customer support but he was great, very responsive and clear

Excellent technical support whenever asked for. For the price we pay, the services we receive are exceptionally great. So far zero downtime, we never experience an outage from IONOS so far. The connections are very fast. Thank you IONOS team.

Fast service and great at communication. Nice to have a place that will put you first .

My issues were addressed and solved.

Good service and easy to understand

I’ve used this website management system for a long time and I’m very happy with it.

tech was very helpful. thank you

It had been several months since I logged into my account. The rep's was understanding and his knowledge was quick. Properly verified my account and I was able to regain access. Well done.

We recently managed a high-stakes digital migration for Dr. Michael G. Franco (drfrancomd.com), moving his 8-year legacy away from a stagnant reseller environment. IONOS provided the surgical precision we needed to reclaim his digital sovereignty. As a specialized agency focusing on cybersecurity and digital infrastructure, MetaTruthProject™ LLC (metatruthproject.com) requires a partner that respects the "Zero-Trust" framework. IONOS delivered the "Keys and the Deed" without the typical administrative friction. The migration was seamless, the support was forensic-grade, and the Doctor is finally "home" in a secure fortress. Highly recommended for professionals who demand absolute ownership of their digital assets. — Gino DeSisto, Managing Member, MetaTruthProject™ LLC > Technical Representative for Michael G. Franco M.D. (drfrancomd.com)

Technical support person excellent

Problem resolved

Super duper satisfied with Squarespace as my website and email provider. I love their designs and for me it's very intuitive to use and navigate. Great experience with customer support as well. Thank you for awesome business services!

got my refund sorted very prompt

I was able to write my own website. Great product. And my website looks great on my phone.

I have used Squarespace twice to create websites. They are so easy to use and navigate. Would recommend them for DIY websites.

Making my website was easy, and I've never had any issues with it.

Squarespace is simple to use, to create beautiful, modern websites. The back end is clean and simple.

My team has used Squarespace for years, and the support has always been readily available, helpful, and friendly. The platform is excellent for creating the kind of website you want. Coasting the learning curve is a breeze. Happy all around!

I'm a long-time user of Squarespace. As an artist, I love it's design potential. I find it a pleasure to use, and I'm definitely no programmer. There is a learning curve, but a reasonable one, and I expect to remain a lifelong client.

I love how easy it was to design my website and make edits over time. The presets also allowed me to be creative in way that contributed to the overall website cohesion.

Flawless experience so far and great customer service!

Love squarespace!

Ease of use and aesthetic templates, built my perfect website with no prior knowledge/experience doing so!

Great service and I so appreciate talking with a real person. He solved my problem in a timely manner.

Thanks for helping solving!

Easy to use. Works continuously reliable. Price okay.

THE CUSTOMER SERVICE

I needed some help with my website, and the person was amazing! Somehow managed to work out what I was trying to say/ask and explained to me in simple terms, and a video which was AMAZING! How to do it. I could have cried.... HE also made me feel heard. Sometimes, you feel stupid because you can't work it out, but he never made me feel that at all. Kept it simple and clear! 5*

It's been a great experience building and hosting my nonprofit website at Squarespace. It was easy to setup and use. on the occasions I needed help, while it seemed initially challenging not to be able to speak to tech support over the phone, the chat support was great and resolved all my issues quickly.

The site is easy to navigate and great customer service.

Easy to use, friendly help when you run to issues and need customer service and email campaigns work well. Maybe a bit on the expensive side.