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William, my GoDaddy representative provided outstanding customer service. He was extremely knowledgeable of the GoDaddy products and services. He was articulate in describing the pros and cons and assistant in setting up my domain, the website design tools, and added my web designer to the account.

Mr Carlos went above & beyond my question. He got me a discount the renewal of my domain. He gave me information on the best time to charge my email renewal from yearly to monthly, for my budget.

Very patient, competent, and knowledgeable and took care of the problem!!

Dan the customer support agent spent as much time as required. He was extremely knowledgeable and helped me as well as I could have hoped. Terrific!

Amazing food, fast service

Great support. Baldwin was great

Being able to talk with customer service ( in my case Peter in the UK) made all the difference to my experience. Helpful and knowledgeable - it makes me feel the company care and I’m in safe hands.

I've been a GoDaddy customer since 2022. Godaddy continues to be the best!

The service support representative, Juan, provided detailed and concise response and review of my question and issue and resolved to my total satisfaction.

Love it, Thanks Mark @GoDaddy. He did a great job!

Go Daddy is always very very helpful when you call they just get to the root of the problem fix it they do offer suggestions to make your experience better with using them you can't beat that very very good service for the money

quickly helped me resolve my issue with my email log in. knowledgeble trusted support was provided

I didn’t have much success using the online chat so ended up calling and got my issue resolved that way. My customer service representative was FANTASTIC! So call. Don’t use chat. Thank you. Very happy customer now.

“I’ve really appreciated how GoDaddy makes it easy to register domains, set up hosting, and manage everything in one place. The dashboard is straightforward, and support has been reliable whenever I’ve needed help. What excites me most is building projects that make a real difference, and GoDaddy has given me the tools to get started quickly. I’m looking forward to growing with you and exploring even more advanced features as my websites expand.”

Hello John Aie Paul did a fantastic job. He was very patient was very easy to understand. He remained calm at all times and wanted nothing more than to help me. We finally got it figured out and my email is working. I am a very happy customer. I hope in the future I get John Paul again if I have issues.

Alvin helped me, and he was amazing! He was extremely empathetic, and I really felt like he wanted to help. My problem was solved really quickly. Thank you, Alvin!

I've never experienced better service from a company. So far all the customer service reps have been wonderfully patient and kind. They also are extremly knowledgable. Love this company!

The patience and knowledge to find the right solution for my problem. thanks godsddy!

Gregory was knowledgable, professional and patient. He explained through everythig I had questions on and helped me make the right decisions in the end.

The rep had an excellent attitude, he offered me to speak on my language to be easier my explanation, very patient. he solve my issue.

Fast and professional customer service.

I have had trouble with my website since 2012, but customer service is always there for me when I call.

Lourd was very helpful in solving my problem that I wasn’t receiving the verification code by phone. He investigated the problem and quickly found an alternative solution.

One Word: Outstanding

was able to resolve problem

The technical support has been excellent so far, I had an issue when restoring a backup from my website and the person who attended me (named Abeguel) was very professional and helpfull.

was very courteous and prompt

Very friendly and helpful customer support!!

Very fast response and easy to communicate with.

Jomarie Viteno is awesome! thank you!

He was able to quickly answer my billing question.

She was very helpful very understanding and gave all assistance and step by step she made my day

I receive Great Service from IONOS! Thank you!!

Kareen was very patient and took great care in walking me through process of creating a staging website to facilitate migration of my website. Kareen also walked me through the remaining steps required to complete migration of website.

She spoke clearly, politely, I knew what she was talking about. It was a very successful and rewarding call

wonderful easy

May Andreanna Indiola was very great, she explained everything about my billing invoice and helped me understand everything.

May Andreanna Indiola Was great and very helpful. Thanks.

The onboarding was simple and fast and the price unbeatable

I had a beautiful experience. Neal and the customer service rep before Neal (I really wish I had gotten the name) were extremely helpful! I have always received excellent customer service from IONOS. Their products are great! That's why I have been a long-time customer and refer them all the time.

it was great and easy to use very trustworthy

I've been using Squarespace for a while and it's been great for me. I came across this reviews page randomly and I'm shocked by the rating. Please remember that people are 99.9% likely to leave a negative review when dissatisfied and 0.01% to leave a positive review when satisfied. There are millions of people satisfied with Squarespace so don't be intimidated by this reviews.

My workplace uses Squarespace and we have had no issues with our site or the orders system as long as I can remember

I've been using Squarespace for many years and have built lots of websites with them. I saw these negative reviews today on Trust Pilot as a new client was worried when they saw them. I was quite baffled and sent Squarespace an email through their website to see how they responded. A human(!) got back to me in less than 20 minutes. I have asked SQ some really stupid questions over the years as I panicked over something or other and it was usually a internet reception issue not a them issue and they have always been helpful and polite. It's template based web service - they don't actually build it for you - but they have so many resources to help you build a great website. If the quality of your products and photographs is good and you are able to line things up you will have a website to be proud of. Some of the reviews here are outright nonsense, for example, the "payment scam" suggesting payment is taken when the trial has ended and the reviewer didn’t sign up with thousands taken out over years - Squarespace lets you take out a trial for an unlimited time. It actually says on the website 'Sign up for your free trial, no card required". I have ten websites currently on the go and have never been asked for payment details until I wanted to go live so I don't understand that at all. I've also never had an issue with overpayment or cancelling on a site. They send reminders to the email you sign up with, you can remove your card details. Also who doesn’t check their bank statements for years? I can't speak about interfaces with google - I don't use them but the other interfaces I do use work very well. Other website templates I've used haven't produced the design results I wanted and were a pain to use. I highly recommend Squarespace for the creative industries because it's really good at what it does and sites look great.

Reactive and efficient customer support. Thanks Thomas W. For the fast resolution.

Super helpful and easy to reach customer service. Will go over and beyond and create step by step videos to help you tackle your problem

If you write an email the customer service is beyond excellent. I had to cancel an order. A real person answered. We had a back and forth because I just didn’t want to bother figuring out the link to cancel so she did it for me. Most companies that use AI will answer emails with a human. Breeze Airways doesn’t even have a phone number but my email got the result I wanted.

I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.

As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.

Incredible support. Just wanted to say a huge thank you to Lais T. who helped me massively with my website. Great service :)

perfect Thank youx🙏🏻

Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.

I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.

They have the best customer service I ever received. Reply to emails within hours ans sometimes minuts being super helpful. I just made a second website ans I am very happy. Been using it since 2018.

I just signed up for Square space. I do love the ease of creating a website. That part I'd give 5 stars. Easy and beautiful. They offered Google workspace for a yr free with my account. It worked for 2 days. Then I was told my business email was sold by them. I was locked out of my Google workspace account. So for the last 2 days I've been trying to get a response from them. Nothing is happening. (Update ) Square space got in touch and I was able to fix the problem with Google dashboard. If you can't get a response from the website reach out on fb messenger or insta. Both of the sources responded pretty quick.

First off, I'm pretty sure all the negative reviews here (as of this writing) are paid for. I found the really low Truspilot rating on a Squarespace competitor's website and was quite shocked so came here to investigate. Whenever I've contacted customer support, I've received responses within hours. On some occasions, minutes... and I've always had any problems resolved very quickly. Anyway, I've been using Squarespace since 2015 and it is hands-down the best DIY web builder out there. Some of the limitations can be annoying, but given the ease with which you can put up a website and maintain it, it's not a deal breaker. The templates are an easy springboard to get started, but you can customise them quite a bit. I'm now grandfathered into an older version and migrating to their newest one. They've been good enough to offer the difference on my remaining subscription back as a refund.

I used Squarespace to create my website drawandplan.com and am very happy with the results.

Surprised to see the number of negative reviews here. I've been a SquareSpace user for multiple years and can only speak highly of the platform. The interface is incredibly user-friendly and packed with innovative features. With its 'What You See Is What You Get' drag-and-drop functionality, building an exceptional website is a breeze. And for those with coding skills, there's an option to inject custom code. My own website, coinpunkz.com, is a testament to SquareSpace's capabilities, and I couldn't be more satisfied. The customer service experience has been nothing short of excellent. I even had an instance where I needed a partial refund due to a mistake on my end, and it was processed smoothly. Thank you, SquareSpace, for being a crucial part in realizing my business aspirations. Without your platform, I'd be doling out thousands to web development experts and being continuously dependent on them.

Honestly, been working with Squarespace for a few months now. It has a few small issues I am working on resolving, (possibly user error) but the help desk is fantastic. Highly recommended from me. Divergentparty.com

My experience with Squarespace has been consistently positive and rewarding. The company excels in several aspects that contribute to a great user experience. Firstly, Squarespace's visually stunning and modern templates provide an excellent starting point for creating aesthetically pleasing websites. The user-friendly interface and intuitive design tools make the website-building process efficient and enjoyable. The comprehensive set of features, including e-commerce capabilities and integrated analytics, offer robust solutions for diverse business needs. Additionally, Squarespace's reliable customer support and extensive knowledge base ensure that users receive prompt assistance and guidance when needed. Overall, Squarespace's combination of design quality, user-friendly interface, comprehensive features, and excellent support make for an outstanding experience.