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amazing help and supports

This representative helped me to assign ftp access to a user account that I only want to give access to one domain name and not all of my domain names. The representative hit the ball out of the park and resolved my issue.

Spoke with PK. Very friendly and resloved my issue in no time. Super happy!

You're looking for reviews on GoDaddy's customer service. Based on Trustpilot, GoDaddy has a 4-star rating, with over 110,000 reviews. Many customers praise their customer service, describing it as helpful, efficient, and patient. However, some users have reported mixed experiences, particularly with response times ¹ ² ³. Here are some key points to consider: - *Customer Service Strengths:* - Helpful and knowledgeable staff - Efficient issue resolution - Patient support representatives - *Areas for Improvement:* - Inconsistent response times (some users reported waiting up to 40 minutes for assistance) - Some users experienced issues with upselling and additional charges To get a better understanding of GoDaddy's services, I recommend checking out Trustpilot reviews and WebsiteSetup for a detailed analysis of their hosting plans and features ⁴. Would you like to know more about GoDaddy's hosting plans or compare them with other web hosting services? Follow-up questions: 1. What specific features are you looking for in a web hosting service? 2. Are you planning to use GoDaddy for a personal website or a business website?

Good communication, secure practices, issue was resolved in minutes, felt like they truly wanted to help.

I been with Godaddy for over 50 years. I have domain names, hosting account and email accounts. Anytime I had a problem or an issue they were there to solve it. Any time I wanted to upgrade my products or buy more products, they were there to assist me. Great company, great teamwork!!!

Paulo at Godaddy provided excellent customer service. He was patient, understanding and very helpful. His answers to my questions were very clear and succinct. Thanks again Paulo...your help with my issues is very much appreciated! Best wishes, Stephen.

Helen Grace the IT customer service rep from GoDaddy fixed my issues with my e-mail screen in a couple minutes. What a blessing it is to have a service like GoDaddy to help with the e-mail technical issues and other website issues.

Have been going to these guys for more than a decade. Highly competent, excellent at diagnosis and fair pricing. I trust these folks.

My GoDaddy rep. resolved all my many problems efficiently, patiently and knowledgeably and took the time to explain things so I understood them. Excellent. Thank You.

Chef Jake does an outstanding job. Excellent food, great prices. It doesn't get any better!!

Great experience working with Go Daddy.'s staff. Liezel was knowledgeable and patient working with us to resolve a few complex issues. When needed, he consulted with others. He made great recommendations to help us resolve the shipping issue that was outside the scope of GoDaddy.

Quick response from customer service and quick resolution of my problem.

I appreciate having to talk to a human being as I mentioned previously. It helps me understand the services you offer a whole lot better!

Mark at GoDaddy is a HUGE Lifesaver!!! If it wasn’t for his skills and IT knowledge, it is evident that I would have NEVER of been able to properly set up and get my business email runningnw/o literally pulling my hair out. Mark, THANK YOU!!!-DayansBalance®️

I have been practicing content writing for some time and have written various articles, product descriptions, and blog posts for learning purposes. I enjoy researching topics and creating well-organized, engaging, and plagiarism-free content. I am confident in my ability to follow client instructions carefully and deliver quality work on time. I am very excited to start writing for ContentGather and grow as a professional writer.

William was great and took time to understand my issue, solved it on the spot. We are very happy.

They person that helped us was great and very nice and answered all our questions!

Great service.

GoDaddy technicians are the best at what they do! Always on top of their game and able to guide me through the solution! I appreciated her patience with me, as we navigated to a successful outcome. Thanks again to GoDaddy. I have with them from the beginning.

Every segment is nervouless, just simple,easy and brilliant to move on. Thanks

Ivy Jill Baculi is an excellent asset to the IONOS team and has always provided a high standard of customer support and service. I now ask for her by name to avoid frustration with lessor team members.

Vince knew exactly what needed to be done, so was able to help me recover effortlessly.

Your help is easy to understand and direct. thank you.

I remember when this company was 1 & 1 and have been a satisfied customer since. Today, my interaction with Karin was a successful demonstration of outstanding customer service just like when you first started. So often, other companies don't follow up to go beyond what's expected. I really appreciated her candor and proud to be a overly satisfied customer.

He was good in approach and service. I am happy with his customer service. Always apologetic for having me wait, which was not under his control.

person was very helpful and professional

Mike did a great job helping me to reset my Wordpress password. Thank you

It wasn't even an IONOS issue but she helped me find the correct help. Amazing, polite, supportive group!!

The tech support representative was patient and thorough; he guided me through the entire process and made sure I understood everything clearly.

Jas was conscientious and patient.

Joseph was very patient, professional, very courteous and finally he resolved my issue. After ending the call, I felt task accomplished! So, I went on to established an account with IONOS and will definitely big one of your biggest promoter. What IONOS offer - peace of mind, an all inclusive package at affordable rates, especially in this economy and I love the AI assistance. Thank you

She was very helpful and through. She explained each product. Your company need more representatives like her . Thank you so much🩷

Nice guy thank you

All of my issues were addressed quickly and professionally.

Clear, concise assistance. Product knowledge excellent. Great customer service.

What an awesome process of getting hosting without complexity of having to navigate through a ton of upsells and jargon.

Mark was simply AWESOME. Mark guided me through everything I wanted to put on my website. I created Cincywrestlinghof.org to honor Cincinnati wrestling from the 1970's to the present....30 high schools, coaches and referees will have Home for their performance and exceleence.

I really appreciated the support I received. It was excellent. Every step of the way, I was guided properly and thoughtfully where my frustrations with the portal was quickly removed. He went above and beyond to make sure I got the best solution and remedy the over charges of the past. He anticipated the problem I will have based on my decision and recommended an alternative path without being pushy salesman. I was very happy with the endoutcome. Kudos, the best experience I had with Ionos so far

She is excellent.

I have been with square since the beginning in 2009. I would not change to any other company and I have been approached by them all. I simply tell them if you can guarantee this one thing I will leave square in a heart beat and so far none of them can. That’s simply making funds available right away. I love that about square where I don’t have to wait to have access to my money. I love the platform I can’t wait to get the new hand held that will really help my business. When I had my store front and I needed help I called the number a live person answered and resolved my issue this was on a Sunday. Thank you square you have a loyal customer for life

I've been using Squarespace for a while and it's been great for me. I came across this reviews page randomly and I'm shocked by the rating. Please remember that people are 99.9% likely to leave a negative review when dissatisfied and 0.01% to leave a positive review when satisfied. There are millions of people satisfied with Squarespace so don't be intimidated by this reviews.

My workplace uses Squarespace and we have had no issues with our site or the orders system as long as I can remember

I've been using Squarespace for many years and have built lots of websites with them. I saw these negative reviews today on Trust Pilot as a new client was worried when they saw them. I was quite baffled and sent Squarespace an email through their website to see how they responded. A human(!) got back to me in less than 20 minutes. I have asked SQ some really stupid questions over the years as I panicked over something or other and it was usually a internet reception issue not a them issue and they have always been helpful and polite. It's template based web service - they don't actually build it for you - but they have so many resources to help you build a great website. If the quality of your products and photographs is good and you are able to line things up you will have a website to be proud of. Some of the reviews here are outright nonsense, for example, the "payment scam" suggesting payment is taken when the trial has ended and the reviewer didn’t sign up with thousands taken out over years - Squarespace lets you take out a trial for an unlimited time. It actually says on the website 'Sign up for your free trial, no card required". I have ten websites currently on the go and have never been asked for payment details until I wanted to go live so I don't understand that at all. I've also never had an issue with overpayment or cancelling on a site. They send reminders to the email you sign up with, you can remove your card details. Also who doesn’t check their bank statements for years? I can't speak about interfaces with google - I don't use them but the other interfaces I do use work very well. Other website templates I've used haven't produced the design results I wanted and were a pain to use. I highly recommend Squarespace for the creative industries because it's really good at what it does and sites look great.

Reactive and efficient customer support. Thanks Thomas W. For the fast resolution.

Super helpful and easy to reach customer service. Will go over and beyond and create step by step videos to help you tackle your problem

If you write an email the customer service is beyond excellent. I had to cancel an order. A real person answered. We had a back and forth because I just didn’t want to bother figuring out the link to cancel so she did it for me. Most companies that use AI will answer emails with a human. Breeze Airways doesn’t even have a phone number but my email got the result I wanted.

I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.

As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.

Incredible support. Just wanted to say a huge thank you to Lais T. who helped me massively with my website. Great service :)

perfect Thank youx🙏🏻

Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.

I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.

They have the best customer service I ever received. Reply to emails within hours ans sometimes minuts being super helpful. I just made a second website ans I am very happy. Been using it since 2018.

I just signed up for Square space. I do love the ease of creating a website. That part I'd give 5 stars. Easy and beautiful. They offered Google workspace for a yr free with my account. It worked for 2 days. Then I was told my business email was sold by them. I was locked out of my Google workspace account. So for the last 2 days I've been trying to get a response from them. Nothing is happening. (Update ) Square space got in touch and I was able to fix the problem with Google dashboard. If you can't get a response from the website reach out on fb messenger or insta. Both of the sources responded pretty quick.

First off, I'm pretty sure all the negative reviews here (as of this writing) are paid for. I found the really low Truspilot rating on a Squarespace competitor's website and was quite shocked so came here to investigate. Whenever I've contacted customer support, I've received responses within hours. On some occasions, minutes... and I've always had any problems resolved very quickly. Anyway, I've been using Squarespace since 2015 and it is hands-down the best DIY web builder out there. Some of the limitations can be annoying, but given the ease with which you can put up a website and maintain it, it's not a deal breaker. The templates are an easy springboard to get started, but you can customise them quite a bit. I'm now grandfathered into an older version and migrating to their newest one. They've been good enough to offer the difference on my remaining subscription back as a refund.

I used Squarespace to create my website drawandplan.com and am very happy with the results.

Surprised to see the number of negative reviews here. I've been a SquareSpace user for multiple years and can only speak highly of the platform. The interface is incredibly user-friendly and packed with innovative features. With its 'What You See Is What You Get' drag-and-drop functionality, building an exceptional website is a breeze. And for those with coding skills, there's an option to inject custom code. My own website, coinpunkz.com, is a testament to SquareSpace's capabilities, and I couldn't be more satisfied. The customer service experience has been nothing short of excellent. I even had an instance where I needed a partial refund due to a mistake on my end, and it was processed smoothly. Thank you, SquareSpace, for being a crucial part in realizing my business aspirations. Without your platform, I'd be doling out thousands to web development experts and being continuously dependent on them.

Honestly, been working with Squarespace for a few months now. It has a few small issues I am working on resolving, (possibly user error) but the help desk is fantastic. Highly recommended from me. Divergentparty.com

My experience with Squarespace has been consistently positive and rewarding. The company excels in several aspects that contribute to a great user experience. Firstly, Squarespace's visually stunning and modern templates provide an excellent starting point for creating aesthetically pleasing websites. The user-friendly interface and intuitive design tools make the website-building process efficient and enjoyable. The comprehensive set of features, including e-commerce capabilities and integrated analytics, offer robust solutions for diverse business needs. Additionally, Squarespace's reliable customer support and extensive knowledge base ensure that users receive prompt assistance and guidance when needed. Overall, Squarespace's combination of design quality, user-friendly interface, comprehensive features, and excellent support make for an outstanding experience.