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I had made a big mistake and spelt my domain name wrong, but godaddy.com had it all sorted in 20 minutes with no judgment and very professional. Just really nice to talk to. Thank you so much .

Great customer service Spoke with Ronaldo. Excellent service and resolved my issue quickly.

I've used Go Daddy products--from Domain registration to website build and email--for various projects over 15 years. Always received great customer service. I didn't use their web services when purchasing a new domain in November because their templates were really inflexible; I searched through all of them and asked customer support to look as well, but most of the sites that might have worked overall had a built-in customer login portal that couldn't be removed. I explained that my business site will not have member content or accept payments, but I was told that the functionality couldn't be removed.

I was very worried about a few things about my website and hosting. Jeff really took the time to explain what could be done and next steps that would help with minimal concerns.

Thank you Richard for making my dreams manifest.

It's so nice to be able to do business with a company that provides a phone number you can call to speak with an actual person.

Operator phoned to see if I needed help with anything and resolved my issues with my email addresses really swiftly. Highly recommend.

She was very helpful and patient in resolving my problem.

I had many issues with both my company emails and needed to get them from my website to my phone and laptop. Joanne was amazing in resolving all the issues and everything works great. They are lucky to have her

Thank you godaddy

Every time I call GoDaddy for support they hit the mark! This time was no exception. Their support person, Jeff, did a great job!

Great support. Superior customer service. Up to the minute tech and security (at least I felt so).

Godaddy is amazing and their customer service is exceptional.

Amazing Experience! Very helpful and patient.

the representive(umesh) i spoke to listened and helped successfully with my problem

10/10 service on a server issue call. Scott took the time to explain things and was very patient. Problem was solved during the call.

My questions about shared email inbox were answered.

G>OD.D.GOOOOOOOOOOOOOOOOOOD

"Call Us" Customer Support was amazing. I was setting up my phone access to GoDaddy email. My Android phone was not connecting to Outlook email. I got a human; they understood the situation and walked me through initial and long-term solutions. ChatGPT was tried for hours the day before without success. GoDaddy support was THERE and worked. Amazing!

Hero assisted me quickly and efficiently - making recommendations that saved my money and streamline my services Exceptional customer service and customer centric treatment Highly recommended

Personal and attentive

Mae was very professional and very kind. Was very easy for me to accomplish my goals. She was outstanding.

Great! customer service

Extremely clear, patient and resourceful - even though we didn't/couldn't resolve he issue. John Lourd is a first rate CS professional. I won't hesitate to call back if I need assistance.

While Ray couldn't complete my request, he did provide the information I need to proceed. Professional and knowledgeable.

Really helped resolve everything

The customer support was able to help resolve my concerns quickly.

Very patient and extremely helpful!

I am delighted to write this glowing review for Ray Temple, who provided exceptional assistance in setting up my website. From start to finish, Ray's professionalism, expertise, and dedication were truly outstanding. Professionalism & Expertise: Ray demonstrated an impressive depth of knowledge regarding website development and setup. He approached every aspect of the project with a high level of professionalism, ensuring that all technical details were handled efficiently and effectively. His expertise was evident in his ability to navigate complex configurations and troubleshoot issues seamlessly, making the entire process feel effortless on my end. Communication & Support: Communication with Ray was consistently clear, prompt, and incredibly helpful. He took the time to explain technical concepts understandably, patiently answering all my questions and providing valuable insights. I particularly appreciated his proactive updates and willingness to go the extra mile to ensure I was comfortable and informed at every stage. Efficiency & Results: Thanks to Ray's efficient work, my website was set up much faster than I anticipated, and the results exceeded my expectations. The site is not only functional but also visually appealing and user-friendly, all thanks to his meticulous attention to detail. Overall Satisfaction: I wholeheartedly recommend Ray Temple to anyone in need of website setup or development services. His commitment to client satisfaction, combined with his technical prowess, makes him an invaluable asset. I am grateful for his support and look forward to working with him again in the future. Thank you, Ray, for your exceptional work!

Ched did a fantastic job answering all my questions and addressing my concerns. He even went the extra mile by suggesting alternatives to solve the issues. He was very patient and knowledgeable.

Ann was clear and helpful. Got the work done and moved on. Agreed to report my difficulties with the website to the company so hopefully that will get fixed before I have to update my CC again (not until 2029!).

John was great in assisting me.

simple and straight

Robbie helped me and he was great. Thank you Robbie

Customer Service Rep Lemar was VERY patient and helpful!

The consultant provided immediate answers to my questions. Great customer supporta!!!

This is the first day I use Ionos. As a senior citizen, technology and software can be challenging to me. When I found I was not understanding how to use some of Ionos' features, I called at 7am. I was so pleased to get a response, and to have Emman for customer support. He was extremely helpful, but also patient. His explanations were precise and easy to follow, and he guided me to a fruitful resolution to my issues.

Long and very informative session with helpful consultant. Highly recommended.

Outstanding customer service and problem resolution. Thank you very much for the service I am very please to have you as my bussines partner.

Ionos is very easy to setup and affordable too, just a smooth process.

My workplace uses Squarespace and we have had no issues with our site or the orders system as long as I can remember

I've been using Squarespace for many years and have built lots of websites with them. I saw these negative reviews today on Trust Pilot as a new client was worried when they saw them. I was quite baffled and sent Squarespace an email through their website to see how they responded. A human(!) got back to me in less than 20 minutes. I have asked SQ some really stupid questions over the years as I panicked over something or other and it was usually a internet reception issue not a them issue and they have always been helpful and polite. It's template based web service - they don't actually build it for you - but they have so many resources to help you build a great website. If the quality of your products and photographs is good and you are able to line things up you will have a website to be proud of. Some of the reviews here are outright nonsense, for example, the "payment scam" suggesting payment is taken when the trial has ended and the reviewer didn’t sign up with thousands taken out over years - Squarespace lets you take out a trial for an unlimited time. It actually says on the website 'Sign up for your free trial, no card required". I have ten websites currently on the go and have never been asked for payment details until I wanted to go live so I don't understand that at all. I've also never had an issue with overpayment or cancelling on a site. They send reminders to the email you sign up with, you can remove your card details. Also who doesn’t check their bank statements for years? I can't speak about interfaces with google - I don't use them but the other interfaces I do use work very well. Other website templates I've used haven't produced the design results I wanted and were a pain to use. I highly recommend Squarespace for the creative industries because it's really good at what it does and sites look great.

Reactive and efficient customer support. Thanks Thomas W. For the fast resolution.

Super helpful and easy to reach customer service. Will go over and beyond and create step by step videos to help you tackle your problem

If you write an email the customer service is beyond excellent. I had to cancel an order. A real person answered. We had a back and forth because I just didn’t want to bother figuring out the link to cancel so she did it for me. Most companies that use AI will answer emails with a human. Breeze Airways doesn’t even have a phone number but my email got the result I wanted.

I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.

As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.

Incredible support. Just wanted to say a huge thank you to Lais T. who helped me massively with my website. Great service :)

perfect Thank youx🙏🏻

Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.

I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.

They have the best customer service I ever received. Reply to emails within hours ans sometimes minuts being super helpful. I just made a second website ans I am very happy. Been using it since 2018.

I just signed up for Square space. I do love the ease of creating a website. That part I'd give 5 stars. Easy and beautiful. They offered Google workspace for a yr free with my account. It worked for 2 days. Then I was told my business email was sold by them. I was locked out of my Google workspace account. So for the last 2 days I've been trying to get a response from them. Nothing is happening. (Update ) Square space got in touch and I was able to fix the problem with Google dashboard. If you can't get a response from the website reach out on fb messenger or insta. Both of the sources responded pretty quick.

First off, I'm pretty sure all the negative reviews here (as of this writing) are paid for. I found the really low Truspilot rating on a Squarespace competitor's website and was quite shocked so came here to investigate. Whenever I've contacted customer support, I've received responses within hours. On some occasions, minutes... and I've always had any problems resolved very quickly. Anyway, I've been using Squarespace since 2015 and it is hands-down the best DIY web builder out there. Some of the limitations can be annoying, but given the ease with which you can put up a website and maintain it, it's not a deal breaker. The templates are an easy springboard to get started, but you can customise them quite a bit. I'm now grandfathered into an older version and migrating to their newest one. They've been good enough to offer the difference on my remaining subscription back as a refund.

I used Squarespace to create my website drawandplan.com and am very happy with the results.

Surprised to see the number of negative reviews here. I've been a SquareSpace user for multiple years and can only speak highly of the platform. The interface is incredibly user-friendly and packed with innovative features. With its 'What You See Is What You Get' drag-and-drop functionality, building an exceptional website is a breeze. And for those with coding skills, there's an option to inject custom code. My own website, coinpunkz.com, is a testament to SquareSpace's capabilities, and I couldn't be more satisfied. The customer service experience has been nothing short of excellent. I even had an instance where I needed a partial refund due to a mistake on my end, and it was processed smoothly. Thank you, SquareSpace, for being a crucial part in realizing my business aspirations. Without your platform, I'd be doling out thousands to web development experts and being continuously dependent on them.

Honestly, been working with Squarespace for a few months now. It has a few small issues I am working on resolving, (possibly user error) but the help desk is fantastic. Highly recommended from me. Divergentparty.com

My experience with Squarespace has been consistently positive and rewarding. The company excels in several aspects that contribute to a great user experience. Firstly, Squarespace's visually stunning and modern templates provide an excellent starting point for creating aesthetically pleasing websites. The user-friendly interface and intuitive design tools make the website-building process efficient and enjoyable. The comprehensive set of features, including e-commerce capabilities and integrated analytics, offer robust solutions for diverse business needs. Additionally, Squarespace's reliable customer support and extensive knowledge base ensure that users receive prompt assistance and guidance when needed. Overall, Squarespace's combination of design quality, user-friendly interface, comprehensive features, and excellent support make for an outstanding experience.

I've had squarespace for YEARS and it's been nothing short of fantastic. Their customer service team are incredibly helpful, and I've never been left waiting to get something fixed. My website ranks highly, its easy to customise and I love the layouts they offer.

Great experience with customer support, I needed support with setting up a domain ang I got a super fast response and guidance to set it up manually. Astrid K. was so helpful, kind and knowledgeable. So grateful!