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GoDaddy has been the best experience in building a website for my business, it is extremely easy to use, it provides everything I need to be successful and I would recommend GoDaddy to everyone who needs a website

Stephan was very professional. from start to finish. He walked me through reactivating my wedsite in a matter of minutes.

Trusted supplier. They keep it real, site is easy to navigate and they do what they say they’ll do.

The GoDaddy representative, Julius, was an amazing email support specialist who helped resolve all my email log-in problems and updated all my email settings. WOW, so efficient! I could not figure it out on my own. He was great

What an excellent company. No longer wait times for support and issues well explained. Patient people and above board patience

I have been using Godaddy for the last 15 years, the main reason is the excellent technical support

It's a really good firewall and set of security and content delivery services. My site is simply to sell me as a person and to have a home on the web. It's not commercially minded just about a person like me in the late 20th and early 21st century who's interested in many things. I don't want to think too much about the hosting, just design everything myself with word press and give it a new theme from time to time. I've been with Go Daddy for eons I don't know if there are better deals around because I've always been 100% satisfied with the cst service. There have been hacks and things and they've always rescued the site the security is good too. I know I pay a lot of money but since over 3000 people have tried to gain access to my site admin in a day they must be good to keep them at bay.

Helpful & friendly every time.

Superb Tech Support

They do it all - a one stop shop and fantastic customer assistance in building your business :)

Alex did a stellar job helping me navigate my questions! Great day when they hired him.

The customer service is extremely helpful. Resolved my issue within a matter of seconds

Tommy helped in catering to my Internet needs. He was awesome and greatly appreciated in my customer needs. That means a lot due to I am one that caters to guess needs in cosmetology and formal table service. Many thanks to Tommy for all his help. Get him a great pay check. He did his job well. Thank you Go Daddy! Nina

The CSR/tech was patient, and an expert in dealing with my Apple products and Microsoft Office 365. She was one of, if not the best support person I have ever experienced.

Go Daddy has great products for any sized enterprise, and solutions for all, big and small. The agent who helped me was very knowledgeable, professional, and empathetic.

Fast and knowledgeable

The rep was incredibly nice, knowledgeable and patient. She took the time to help me find the best solution for my current needs and sent me extra information to learn more about the products I needed to use.

VERY PROFESSIONAL AND PROBLEM SOLVING!

The GoDaddy team members I’ve worked with have been professional, courteous, knowledgeable & have been great at resolving issues promptly and thoroughly! I highly recommend GoDaddy and appreciate the team members!

My problem wasn’t resolved, but I’m convinced that the employees who worked on it did the best job possible

Thank you was terrific

wow - this lady knew her sh*t. Walked me through setting up the email and knew every step along the way what I was seeing on my end. Brilliant! Give this lady a raise!

It is customer service SUPERSTARZ like John Lourd that places Ionos at the top of the food chain .. he was super knowledgeable, confident in his responses, and very patient w me .. I'm sure everyone reading my comment is aware of the total decline in great customer service representatives.. I speak w at least 5/6 a day to stay on top of all my "personal & business matters " and after each call I ask myself how the heck was that person chosen to represent a brand .. terrible service all around the board .. not Ionos tho !! This company has the best customer service in the world !!! No other brand even comes close . FACTS ! Thank you John !! Elena I.

Ched helped me solve my issue. I appreciated his guidance.

I had an excellent experience working with Joshua Sanchez from the IONOS support team. He helped me quickly and efficiently resolve issues with the SSL certificates on my domains, ensuring everything was secure and properly configured. Joshua was knowledgeable, patient, and clear in his explanations, making the entire process smooth and stress-free. Thanks to his support, my website is now running perfectly and with full SSL protection. Great customer service! Joshua Sanchez

Quick response and solution to my issue. Ray was pleasant to deal with, even if only through chat as I didn't actually speak with him :)

Ray Temple was very helpful and understanding. He worked on my issue, checking various alternatives. He spent the time to answer my questions.

Jason Costanilla went about and beyond to resolve my postnicknacks.com Domain transfer without any issues, thank you so much Jason.

IONOS quite possibly has the BEST customer service I have ever experienced. They are available 24/7, your call goes directly to a representative (and not some maze of irrelevant automated messages), and the representatives are extremely knowledgeable and helpful. I have only been a customer for a short while, but I can't recommend them enough.

Excellent Customer Support! Courteous, patient, and professional. Very much appreciate time taken to explain products and offers. Thank you!

Gentleman was very knowledgeable and patient.

The woman who handled my situation did her work quite professionally and politely. She offered me alternatives to canceling my contracts, but was not at all pushy in offering those alternatives. She was great to work with.

I am very excited to have IONOS support me. The young woman who helped me was extremely attentive and understanding, even though I wasn't fluent in English.

The CSR, Theo, was very knowledgeable and extremely helpful! He was very pleasant and explained some of my settings to ensure accuracy. I was so blessed to have his help & guidance. IONOS consistently delivers wonderful Customer Support! Thank you IONOS!

I needed to rollback my website theme to a much earlier version and Joshua Sanchez spent some time researching and troubleshooting, a backup up of only 7 days would not resolve my issue and there was no access on your end for the theme, I appreciated the qualified effort. Thank you.

John was able to give us good advice on what product may be the best fit for us. He was not trying to sell the most expensive but instead, explaining what the differences are to help us understand the product. Thanks

Anjo was very helpful and answer all my questions. Thank you very much

Kent, was very helpful and knowledgeable. I was a pleasure dealing with him.

John Lourd took the time to explain in detail the answer to my question in non technical terms so that I understood everything.

Justine was exceptional, he had answers to all the questions I had. He was very patient and seemed genuinely willing to help.

My workplace uses Squarespace and we have had no issues with our site or the orders system as long as I can remember

I've been using Squarespace for many years and have built lots of websites with them. I saw these negative reviews today on Trust Pilot as a new client was worried when they saw them. I was quite baffled and sent Squarespace an email through their website to see how they responded. A human(!) got back to me in less than 20 minutes. I have asked SQ some really stupid questions over the years as I panicked over something or other and it was usually a internet reception issue not a them issue and they have always been helpful and polite. It's template based web service - they don't actually build it for you - but they have so many resources to help you build a great website. If the quality of your products and photographs is good and you are able to line things up you will have a website to be proud of. Some of the reviews here are outright nonsense, for example, the "payment scam" suggesting payment is taken when the trial has ended and the reviewer didn’t sign up with thousands taken out over years - Squarespace lets you take out a trial for an unlimited time. It actually says on the website 'Sign up for your free trial, no card required". I have ten websites currently on the go and have never been asked for payment details until I wanted to go live so I don't understand that at all. I've also never had an issue with overpayment or cancelling on a site. They send reminders to the email you sign up with, you can remove your card details. Also who doesn’t check their bank statements for years? I can't speak about interfaces with google - I don't use them but the other interfaces I do use work very well. Other website templates I've used haven't produced the design results I wanted and were a pain to use. I highly recommend Squarespace for the creative industries because it's really good at what it does and sites look great.

Reactive and efficient customer support. Thanks Thomas W. For the fast resolution.

Super helpful and easy to reach customer service. Will go over and beyond and create step by step videos to help you tackle your problem

If you write an email the customer service is beyond excellent. I had to cancel an order. A real person answered. We had a back and forth because I just didn’t want to bother figuring out the link to cancel so she did it for me. Most companies that use AI will answer emails with a human. Breeze Airways doesn’t even have a phone number but my email got the result I wanted.

I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.

As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.

Incredible support. Just wanted to say a huge thank you to Lais T. who helped me massively with my website. Great service :)

perfect Thank youx🙏🏻

Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.

I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.

They have the best customer service I ever received. Reply to emails within hours ans sometimes minuts being super helpful. I just made a second website ans I am very happy. Been using it since 2018.

I just signed up for Square space. I do love the ease of creating a website. That part I'd give 5 stars. Easy and beautiful. They offered Google workspace for a yr free with my account. It worked for 2 days. Then I was told my business email was sold by them. I was locked out of my Google workspace account. So for the last 2 days I've been trying to get a response from them. Nothing is happening. (Update ) Square space got in touch and I was able to fix the problem with Google dashboard. If you can't get a response from the website reach out on fb messenger or insta. Both of the sources responded pretty quick.

First off, I'm pretty sure all the negative reviews here (as of this writing) are paid for. I found the really low Truspilot rating on a Squarespace competitor's website and was quite shocked so came here to investigate. Whenever I've contacted customer support, I've received responses within hours. On some occasions, minutes... and I've always had any problems resolved very quickly. Anyway, I've been using Squarespace since 2015 and it is hands-down the best DIY web builder out there. Some of the limitations can be annoying, but given the ease with which you can put up a website and maintain it, it's not a deal breaker. The templates are an easy springboard to get started, but you can customise them quite a bit. I'm now grandfathered into an older version and migrating to their newest one. They've been good enough to offer the difference on my remaining subscription back as a refund.

I used Squarespace to create my website drawandplan.com and am very happy with the results.

Surprised to see the number of negative reviews here. I've been a SquareSpace user for multiple years and can only speak highly of the platform. The interface is incredibly user-friendly and packed with innovative features. With its 'What You See Is What You Get' drag-and-drop functionality, building an exceptional website is a breeze. And for those with coding skills, there's an option to inject custom code. My own website, coinpunkz.com, is a testament to SquareSpace's capabilities, and I couldn't be more satisfied. The customer service experience has been nothing short of excellent. I even had an instance where I needed a partial refund due to a mistake on my end, and it was processed smoothly. Thank you, SquareSpace, for being a crucial part in realizing my business aspirations. Without your platform, I'd be doling out thousands to web development experts and being continuously dependent on them.

Honestly, been working with Squarespace for a few months now. It has a few small issues I am working on resolving, (possibly user error) but the help desk is fantastic. Highly recommended from me. Divergentparty.com

My experience with Squarespace has been consistently positive and rewarding. The company excels in several aspects that contribute to a great user experience. Firstly, Squarespace's visually stunning and modern templates provide an excellent starting point for creating aesthetically pleasing websites. The user-friendly interface and intuitive design tools make the website-building process efficient and enjoyable. The comprehensive set of features, including e-commerce capabilities and integrated analytics, offer robust solutions for diverse business needs. Additionally, Squarespace's reliable customer support and extensive knowledge base ensure that users receive prompt assistance and guidance when needed. Overall, Squarespace's combination of design quality, user-friendly interface, comprehensive features, and excellent support make for an outstanding experience.

I've had squarespace for YEARS and it's been nothing short of fantastic. Their customer service team are incredibly helpful, and I've never been left waiting to get something fixed. My website ranks highly, its easy to customise and I love the layouts they offer.

Great experience with customer support, I needed support with setting up a domain ang I got a super fast response and guidance to set it up manually. Astrid K. was so helpful, kind and knowledgeable. So grateful!