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Salesforce

539 ReviewsBy
Sales Cloud
Service Cloud
Marketing Cloud
Commerce Cloud
Experience Cloud
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Overview
FAQ
Reviews

Salesforce Overview

Salesforce is a market-leading CRM platform designed to help businesses of all sizes streamline their customer interactions, automate key processes, and drive revenue growth. With robust features spanning sales, service, marketing, e-commerce, and analytics, Salesforce empowers teams to foster meaningful customer relationships and make data-driven decisions—all under one intuitive platform.

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Small businesses grow faster with Salesforce.





Sales cloud

Commerce

Core SMB

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Salesforce: Empower Your Business with Unified CRM

Unlock growth with Salesforce, the #1 CRM designed to elevate your sales, marketing, and customer service. Centralize your data, automate your processes, and deliver personalized experiences at scale—driving more leads, higher conversion rates, and customer loyalty.

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Frequently Asked Questions

What is Salesforce CRM?
Salesforce CRM is a cloud-based platform designed to manage sales, customer service, marketing, and more in one place. It helps businesses centralize customer data, automate workflows, and gain real-time insights.
Who uses Salesforce?
It’s used by businesses of all sizes—from startups to enterprise-level organizations—across various industries such as technology, finance, retail, and healthcare.
How does Salesforce pricing work?
Salesforce offers tiered pricing based on the products and features you need. You can choose from basic plans to enterprise-scale solutions. Each product (Sales Cloud, Service Cloud, etc.) has separate pricing tiers.
Can Salesforce integrate with other tools?
Yes, Salesforce integrates with thousands of third-party apps through the AppExchange, plus it offers robust APIs and native connectors to popular business tools (e.g., email marketing platforms, data visualization tools, and more).
Is Salesforce suitable for small businesses?
Absolutely. Salesforce provides flexible packages that fit smaller teams while still offering the scalability and robust capabilities needed as your business grows.





Why small business owners choose Salesforce
An
Andrew
superior and way ahead in terms of technology in every aspect
Zakhar Sk
Been using Tableau for years, both the software is great, and the support have always answered my questions in quick and clear manner. Highly recommend
Beefy Tuner
My experience with Salesforce has been positive, especially in terms of customer relationship management (CRM) and business automation. It provides a centralized platform to manage customer interactions, track sales pipelines, and analyze data for better decision-making. One of the best things about Salesforce is its customizability. It allows businesses to tailor workflows, automate processes, and integrate with various tools like Slack, Gmail, and marketing platforms. The dashboard and reporting features make it easy to track performance metrics and gain insights into customer behavior. The cloud-based accessibility ensures that teams can collaborate from anywhere, and the mobile app adds another layer of convenience. Lead management, customer support, and automation tools help streamline operations, making it easier to stay organized and efficient. Overall, Salesforce is a powerful and scalable solution for businesses looking to improve customer relationships, enhance productivity, and drive growth.
Ga
Gayla
Does the job for us! Allows us to easily manage our contacts and prospects. Would love to see a newer platform with easier management, but Salesforce is very robust and offers a lot of flexibility.
Nadja Nahuz
Great products and assurance Professional Services. Does a lot for customer service. Dreamforce is an amazing event, getting to know all the new features and talking to experts for any doubts. Great demos!
ia
ilyasse ait ahmed
Title: A Frustrating Alternative to Keap Rating: ★☆☆☆☆ (1/5) I decided to switch to Salesforce Program in search of a Keap alternative, but the experience was nothing short of disappointing. Unlike Keap's user-friendly interface, Salesforce Program had a confusing layout that made navigation a headache. The performance was dismal, with slow loading and frequent crashes, a far cry from Keap's reliability. Customer support was equally underwhelming – automated responses and generic solutions failed to address my issues, unlike Keap's dedicated and responsive support. In summary, Salesforce Program failed to live up to its promises as a Keap competitor. If you're considering alternatives, I strongly recommend avoiding this one. Stick with Keap for a smoother and more dependable experience. try it here pitvipers .co .uk and thank me later
Dis Thompson
We love integrating Salesforce in our clients businesses!
Madison Kelley
I have been using Salesforce for several months now and I must say I am thoroughly impressed with its capabilities. The user-friendly interface makes it easy for my team to manage our customer relationships and sales pipeline. Recommended for anyone who wants to build seamless workflows and upscale their business.
Ti
Tina
Salesforce CRM is excellent for opportunity tracking. My account team is also very good because we set an upfront contract on how we would like to communicate and consult with each other from the beginning. I think that's important.
CL
CLK
Great experience with Salesforce Help team! We opened a case (there was a problem with Opportunity Type values) and throughout the process our problem was handled with attention and clear communication. Today our case got solved successfully and we are very happy with the solution! Big thanks to all the specialists who helped us with the case!
An
Andrew
superior and way ahead in terms of technology in every aspect
Zakhar Sk
Been using Tableau for years, both the software is great, and the support have always answered my questions in quick and clear manner. Highly recommend
Beefy Tuner
My experience with Salesforce has been positive, especially in terms of customer relationship management (CRM) and business automation. It provides a centralized platform to manage customer interactions, track sales pipelines, and analyze data for better decision-making. One of the best things about Salesforce is its customizability. It allows businesses to tailor workflows, automate processes, and integrate with various tools like Slack, Gmail, and marketing platforms. The dashboard and reporting features make it easy to track performance metrics and gain insights into customer behavior. The cloud-based accessibility ensures that teams can collaborate from anywhere, and the mobile app adds another layer of convenience. Lead management, customer support, and automation tools help streamline operations, making it easier to stay organized and efficient. Overall, Salesforce is a powerful and scalable solution for businesses looking to improve customer relationships, enhance productivity, and drive growth.
Ga
Gayla
Does the job for us! Allows us to easily manage our contacts and prospects. Would love to see a newer platform with easier management, but Salesforce is very robust and offers a lot of flexibility.
Nadja Nahuz
Great products and assurance Professional Services. Does a lot for customer service. Dreamforce is an amazing event, getting to know all the new features and talking to experts for any doubts. Great demos!
ia
ilyasse ait ahmed
Title: A Frustrating Alternative to Keap Rating: ★☆☆☆☆ (1/5) I decided to switch to Salesforce Program in search of a Keap alternative, but the experience was nothing short of disappointing. Unlike Keap's user-friendly interface, Salesforce Program had a confusing layout that made navigation a headache. The performance was dismal, with slow loading and frequent crashes, a far cry from Keap's reliability. Customer support was equally underwhelming – automated responses and generic solutions failed to address my issues, unlike Keap's dedicated and responsive support. In summary, Salesforce Program failed to live up to its promises as a Keap competitor. If you're considering alternatives, I strongly recommend avoiding this one. Stick with Keap for a smoother and more dependable experience. try it here pitvipers .co .uk and thank me later
Dis Thompson
We love integrating Salesforce in our clients businesses!
Madison Kelley
I have been using Salesforce for several months now and I must say I am thoroughly impressed with its capabilities. The user-friendly interface makes it easy for my team to manage our customer relationships and sales pipeline. Recommended for anyone who wants to build seamless workflows and upscale their business.
Ti
Tina
Salesforce CRM is excellent for opportunity tracking. My account team is also very good because we set an upfront contract on how we would like to communicate and consult with each other from the beginning. I think that's important.
CL
CLK
Great experience with Salesforce Help team! We opened a case (there was a problem with Opportunity Type values) and throughout the process our problem was handled with attention and clear communication. Today our case got solved successfully and we are very happy with the solution! Big thanks to all the specialists who helped us with the case!
An
Andrew
superior and way ahead in terms of technology in every aspect
Zakhar Sk
Been using Tableau for years, both the software is great, and the support have always answered my questions in quick and clear manner. Highly recommend
Beefy Tuner
My experience with Salesforce has been positive, especially in terms of customer relationship management (CRM) and business automation. It provides a centralized platform to manage customer interactions, track sales pipelines, and analyze data for better decision-making. One of the best things about Salesforce is its customizability. It allows businesses to tailor workflows, automate processes, and integrate with various tools like Slack, Gmail, and marketing platforms. The dashboard and reporting features make it easy to track performance metrics and gain insights into customer behavior. The cloud-based accessibility ensures that teams can collaborate from anywhere, and the mobile app adds another layer of convenience. Lead management, customer support, and automation tools help streamline operations, making it easier to stay organized and efficient. Overall, Salesforce is a powerful and scalable solution for businesses looking to improve customer relationships, enhance productivity, and drive growth.
Ga
Gayla
Does the job for us! Allows us to easily manage our contacts and prospects. Would love to see a newer platform with easier management, but Salesforce is very robust and offers a lot of flexibility.
Nadja Nahuz
Great products and assurance Professional Services. Does a lot for customer service. Dreamforce is an amazing event, getting to know all the new features and talking to experts for any doubts. Great demos!
ia
ilyasse ait ahmed
Title: A Frustrating Alternative to Keap Rating: ★☆☆☆☆ (1/5) I decided to switch to Salesforce Program in search of a Keap alternative, but the experience was nothing short of disappointing. Unlike Keap's user-friendly interface, Salesforce Program had a confusing layout that made navigation a headache. The performance was dismal, with slow loading and frequent crashes, a far cry from Keap's reliability. Customer support was equally underwhelming – automated responses and generic solutions failed to address my issues, unlike Keap's dedicated and responsive support. In summary, Salesforce Program failed to live up to its promises as a Keap competitor. If you're considering alternatives, I strongly recommend avoiding this one. Stick with Keap for a smoother and more dependable experience. try it here pitvipers .co .uk and thank me later
Dis Thompson
We love integrating Salesforce in our clients businesses!
Madison Kelley
I have been using Salesforce for several months now and I must say I am thoroughly impressed with its capabilities. The user-friendly interface makes it easy for my team to manage our customer relationships and sales pipeline. Recommended for anyone who wants to build seamless workflows and upscale their business.
Ti
Tina
Salesforce CRM is excellent for opportunity tracking. My account team is also very good because we set an upfront contract on how we would like to communicate and consult with each other from the beginning. I think that's important.
CL
CLK
Great experience with Salesforce Help team! We opened a case (there was a problem with Opportunity Type values) and throughout the process our problem was handled with attention and clear communication. Today our case got solved successfully and we are very happy with the solution! Big thanks to all the specialists who helped us with the case!