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Great customer service. highly recommend.

Leader's has been such an upright business choice for me! I can't imagine being with any other company. They are hands-on and the most streamlined immediate responders to any issue, tho the few issues I had were from my unfamiliarity with the process. The great thing about Leader's is they are always there to give you excellent instructions when necessary!

Since switching to Leaders Merchant Services our company has seen better results - fewer billing disputes and lower rates. The people in their customer service department return our calls and emails promptly. The few times they didn’t have an answer for me, they followed up and were very professional. We have been very satisfied with the service and products from Leaders.

Finally decided to get a card reader for clients who need to pay by credit card. Leaders got my application approved fast. And the salesperson explained the set up, all the plans and how the billing cycle works. No BS. Very helpful. Thank you, Leaders.

Finally a card processing company that has competitive rates and low fees. And deposits from transactions hit my account quickly. The few times I’ve needed to speak with customer service they’ve been very professional and helpful. Thank you, Leaders!

Happy to recommend Leaders. I’ve worked with credit card processing companies in the past and had some pretty awful experiences. LMS has been great. The customer service group has responded quickly and professionally when I’ve had questions and their rates are still some of the lowest in the category.

We were very unhappy with our processing company (terrible customer service, would never give me a straight answer about cancellation fees) and needed to find a better solution. Came across Leaders Merchant Services (rated highly for their low rates). Switching over was much easier and faster than I expected. Should have done it sooner - would have saved $$ and headaches.

Leaders Merchant Services is definitely the best processing company I have worked with.The whole application process was quick, easy and painless. I am paying low rates and when I have any questions about my billing statement/charges, their customer service team is professional and patient. I highly recommend Leaders!

We are new to ecommerce & had no experience with merchant service companies. Leaders answered all of our questions & helped us set up our virtual terminal. Had a few glitches starting out but now everything is good. Their customer service support team (#800 number) helped me resolve issues quickly.

Very pleased about finding Leaders. We did a lot of research to find a better merchant services provider (the last one we worked with was too slow responding to me/my customers). Also, their rates are very competitive and the equipment they provided has been very reliable. All good.

I've worked with several merchant service providers over the years, and none compare to the flexibility of working with Leaders. I appreciate being able to have 24/7 support from their customer service representatives. They have always responded to my inquiries in a timely manner As a a small business owner, they have shown complete professionalism and helpfulness in all of my requests!

Leaders has the most competitive rates I’ve seen in my search of merchant service providers. I appreciate their low rates, especially when running a new start-up. Very reasonable for someone who doesn’t want to break the bank and still run a business . You guys are doing an amazing job!

Leaders has been a solid asset to my company. Same day approvals and I was provided with my very own card processor and reader upon sign up. They were very helpful in walking me step by step through the set up process. I made a great choice switching to this merchant service company!

I was very impressed with your customer service.  Thank you for making this progress so easy.

Dealing with merchant accounts and credit card processing can be so frustrating for a business owner. But working with Leaders has been wonderful. I have had several issues in the past with credit card processing companies. This is the first time I have felt secure in my customer’s transactions. I can’t thank you enough for the exceptional service!

Mostly happy I went with Leaders Merchant Services. For me and my business, saving money/hanging on to profits is the most important factor when comparing credit card processing companies. When I was shopping around, Leaders was offering the lowest rates by a long shot. There were a couple of hiccups with my order and setup, so if it wasn't for that I would have given them the highest rating overall.

Use Stripe or something else... Do not recommend this company. In addition to overcharging and a lack of transparency, after calling to cancel... I started being charged $99 a month "inactivity" fee because the cancelation was "not completed" because I didn't sign a doc they sent to me (which still can't find any sign of this email doc in my inbox). Hidden fees and a lack of ethical business practices

If you want to get the worst service, pay higher fees than stated, and have terrible customer service, then this is a good place to go to. It is sad that when I did my research, Leaders was listed as one of the top five merchant service providers. They lie, cheat, and steal your money. Their card processing machine malfunctioned and double-charged our customer. It took several hours of our time and 6 weeks for them to correct the issue. Then, to top it off, they charged me almost $400 for the faulty machine even after I returned it. Stay Clear!!!! They want me to reach out, what a joke! I have reached out several times and they have never responded. They can reach out to me with a refund! Chico Custom Counters

Leaders Merchant Services has terrible customer service and an operational structure that forces merchants to interact with multiple disconnected providers, none of whom take accountability. This creates endless loops where you are transferred from one department to another without ever resolving the issue. They impose hidden fees, double‑charge transactions, and batch sales in ways that make it nearly impossible to track actual deductions. Their practices are deceptive, and they fail to notify or assist merchants with chargebacks, leaving you financially exposed. This is, by far, the worst merchant services company I have encountered. They make canceling your account nearly impossible, and customer service is effectively nonexistent. On the rare occasion you reach someone, they may be untrained, not fluent in English, hang up on you, or direct you to another number that leads nowhere. In my experience, and consistent with widespread public reporting, this company operates in a manner that feels predatory and scam‑like. I strongly advise merchants to avoid Leaders Merchant Services.

I contacted them to get rates about switching over all credit card processing. The gentleman I talked to was very aggressive and when I told him I was not signing anything today he hung up on me. Very unprofessional.

How easy it was to receive payments from clients and you all company is a good choice

I love it! It’s so reliable & convenient.

Top notch! Best in the business

quick and easy

Helpful information, patience and great service

Verry good pin

The sign-up process was very easy and the rates were very reasonable. I signed up in January 2026 due to dissatisfaction with another processing company involving high rates and horrible communication. The communication with this company is very good. I love the user-friendly website’s platform and phone app that can serve to collect payments through Apple Pay or tap card processing. I am so very happy with this company!

Went well no complaints. Walked me thru each step

Awesome, very nice experience

I am so glad that I picked leaders as a financial transaction support for my business. Johan, sales person who was extremely very helpful and knowledgeable gave me an education and full of explanation to the point. The support person Alma, knew her stuff, it was set up in just about the most least time easy and I was very comfortable. I would recommend this company to a lot of people.

I just see the ease of use and low cost as i am not computer savy and we have a very tight budget.

Just want to apologise for the review I left a week or so ago they have helped me out and I want to say thank you for your help

THIS HAPPENED IN AUGUST, AND IM STILL WAITING FOR MY MONEY. PAYSAFE ARE DOING EVERYTHING THEY CAN TO AVIOD GIVING ME BACK MY OWN MONEY! MAKES NO SENSE SCAMMERS, 15 WEEKS WITHOUT RESOLUTION. THEY DONT WANT TO REFUND MY MONEY, NOT ANSWERING EMAILS, HANGING UP AFTER GIVING MY DETAILS OVER PHONE SUPPORT. PAYSAFE IS A JOKE. AFTER COUNTLESS UNANSWERED EMAILS, AND NO RETURN CALLS, IM SICK OF CHASING TO GET MY MONEY FROM THESE SCAMMERS. THERE GOOD UNTIL THEY GET YOU. THE FUNNIEST THING IS THEIR REPLY, NO HELP AT ALL, THEY ONLY REPLY TO TRY TAKE DOWN YOUR REVIEW. REAL SCAMMERS

amazing service

Was informed of how the system worked and had someone to call if there was any questions. Miles Coughlin has been GREAT!!!

2 months ago I think this company is scam,but no! I have problem with PINS,they blocked my account without explanation,I just get my refund back to my bank account! Don’t be rude on these employees,maybe they have so much problems with accounts,just give them time,they will 100% pay you ur cash back to your bank account! 2 months waiting but I get it…thanks paysafe! But make the support better,answer us on our questions..dont ignore us,that’s why u have low stars…thanks again for refund! Good luck everyone! Check all emails,because they need confirmed all of you.

Easy card processing without breaking the bank! Fantastic wireless credit card machine. So easy to use & simple to keep track of sales online without all the paper clutter of my old processing company.

The service is good. The only thing I can suggest is for us to be able to get the transactions a little quicker. How do you shorten the time of the funds getting to your bank account.

Smooth rollout, easy virtual terminal, actually helpful customer service - it just works - oh and saved us a lot of money changing over + James

paysafe, cards,debit skrill always good

Brilliant service from Matthew Fox-Smith and the team at Worldpay. Quick turnaround and great rates, excellent.

We would like to thank Matthew FoxSmith for the outstanding support he has provided throughout the Worldpay integration project for Pennyfarthing Homes. From the initial planning stages through to completion, Matthew has been incredibly helpful, knowledgeable, and responsive. He has consistently made himself available for phone calls and Teams meetings, taking the time to explain processes clearly, answer questions, and provide practical advice whenever challenges arose. What stood out most was Matthew's proactive approach and willingness to support our team at every stage of the integration. His expertise and guidance helped ensure the project progressed smoothly and gave us confidence that we were making the right decisions throughout the process. Matthew's professionalism, communication, and commitment to delivering a successful outcome have been exceptional. It has been a pleasure working with him, and we would highly recommend him to anyone undertaking a Worldpay integration project. Thank you, Matthew, for your support and dedication from start to finish.

Quick sort and v easy

Stuart Dowell was extremely helpful answering my query

Stephen Fraser was very helpful in resolving my query

I had an excellent experience working with Worldpay throughout our recent implementation process. From the outset, the service was professional, responsive and well managed. Communication was clear, timelines were met, and any questions or issues were dealt with promptly, making what could have been a complex project a smooth and straightforward experience. I would particularly like to recognise Glenn Hyde, who was outstanding throughout the entire process. Glenn was knowledgeable, approachable and extremely supportive from start to finish. He took the time to understand our requirements, kept us informed at every stage and was always available to provide advice and reassurance whenever needed. His commitment to delivering excellent customer service made a real difference, and his proactive approach gave us confidence throughout the implementation. I would have no hesitation in recommending Worldpay to other organisations and would like to thank Glenn and the wider team for their professionalism and support.

Excellent from start to finish from Aaron Paul at Worldpay. Great rates and great service, would highly recommend.

Sebastian recently resolved an error with our pricing that lead to a massive jump in costs. As much as WP were responsible for the error I can’t fault his efficient and effective actions to resolve the matter as soon as was possible. We will stay with WP as long as he’s there.

very prompt resolution to my query. good customer service from Nitin.

Glenn has been very courteous, providing support and reassurance. Thanks Glenn.

Great interaction with Paul Burr. From first initial contact was always thoroughly professional, knowledgeable and provided all information required in a speedy competent manner. Very amiable and displayed good knowledge of his subject. Pleasure to deal with.

sorted the issue quickly

Libby & Samantha were very helpful and quick to resolve my issue. Thankyou.

Victoria was helpful, friendly and efficient from the initial 1st contact through to the onboarding process making the transition smooth, straightforward, and well organised. The set up was quick, and the support team were helpful throughout, and Victoria is always responsive with any contact ongoing. Overall, a very positive experience.

Ben was an excellent communicator, provided additional information, investigated my queries and was very thorough in ensuring I had all the information I required.

I had a prompt and helpful response from the Corporate Support Advisor, Lee Pearce. Within three hours of my email request, Lee provided me with a resolution while going the extra mile and sharing informative screenshots for future use.

Absolutely Thrilled with our Worldpay experience. Lou has been a godsend in making sure we're always making the best of the services available to us often driving hundreds of miles in a day to make sure everything is running smoothly.

We were struggling to find a reputable merchant provider after search I got a call from Tony Saxby who was brilliant. I didn't think we would get accepted but Tony reassured us and true to his word we got approved and live in 7day. Great Job Tony, thanks

From looking around to change our card acquiring provider to going live with Worldpay I found Richie Cleverley to be great. From the initial contact through to being up and running I found him to have a 'nothing was too much trouble' attitude. The Worldpay app is great as well, full marks all round.

Made everything easy

Joseph B was helpful activating my account and was very professional

Great service from Drew. He was very informative & polite.

Helped alot got me up and running

She was nice and courteous

Travis Smith is wonderful. He took the time to walk us through our account billing statement so that we could understand it better. Also he was able to help us with our compliance questions. Travis has definitely made our experience with clover better. Thank you

Andrew was great in handling my case and had showed me great customer service.

Nicolas was very helpful and knowledgeable. A pleasure to speak with

Helped answer all questions,

I had a great experience working with Adam at Merchant One. He was professional, patient, and actually took the time to explain things in a way that made sense instead of just giving me a bunch of sales talk. What I appreciated most was how responsive and straightforward he was. Running a small business, I don’t have time to chase people around for answers, and Adam made the process easy. He answered my questions, helped me better understand the account, and treated me like a valued customer rather than just another merchant number. Good customer service is getting harder to find, so when someone does their job well and actually cares about helping, they deserve the recognition. Thanks, Adam! Highly recommend working with him. 👍

Nicholas was very helpful and helping me close my account. Very professional and kind.

Abraham has been trying his best for weeks to solve an issue we are having with a return mailing label. He has been staying in contact by initiating a call to our company or he calls back when a message is left for him. He is coming up with alternative solutions to see if this problem can be cleared up asap. We appreciate his dedication in giving us good customer service.

Answering my call quickly and knowing me by just my phone # The best thing he speaks English with no accent....

Travis has given me such excellent customer service, patient with me so I understand how to work my new terminal, explains everything in normal language and has answered every question and email to make sure I am happy and confident. Merchant One, you are very lucky to have such a professional person working for you - this is the service people are looking for. Travis, thank you for making me feel like a valued client!!!

Amazing experience by Steven Patrick great service

Andre helped with my cancellation very professionally!

Christopher was very helpful. He answered all my questions and resolved my issues.

Thank you so much!!!! Adam was so great he reset my access passwords Saved my day!!

Great customer service he understood what needed to get done and worked on it fast . Still waiting on deposit but the communication while waiting on deposit has been top tier . Chadwick super deli LLC -Zully

Cory was very helpful with the customer service. Strait to the point, and got it done. Thanks.

Was confused about everything. Lidia did a great job explaining. Now that I understand the difference between Clover products and transaction processing, I know what works best for my small hot dog vendor business. Thank you.

GRANNY'S YUKON,OK great SERVICE AND FAST ALL CHECKED ON US. SHALAY, VIAT, CELESS, aLL DID A GREAT JOB

The hardware and software works very well. It is very user friendly. The Business Consultant is very good and great to work with!

Clover has made running a small, brick-and-mortar business simpler. The reports help keep track of sales, making it easier to report taxes and plan for future sales. The device was easy to connect to and use, and I struggle with technology. The dashboard is by far the best I've encountered.

David Steinberg has been our clover rep for many years and we love having him as our rep! He's extremely knowledgeable and helpful in any questions we have!

Very convenient! I love using clover for my business!

All is good and meet my small coffee shop operation requirements so far

Easy to use very

Very satisfactory..

I have to tell you that Ethan in Houston's help center was soooo exceptional. It was painful for a non-technical person like me when we had a small problem. Ethan walked me through it all and the patience he must have had,I cannot tell you. Great, great work Ethan! And thank you!!

Convenient and affordable.

Great people and service with good interest rates on CD's.

It is a very easy service to use. The only thing I don't understand and my customers also don't understand. Is when the charge doesn't go through. There is never an explanation and it does make it difficult to explain to my clients.

The onboarding prompts fees fair.

The company has been very easy to work with as well the Clover Minin has been excellent for our company. Small and user friendly.

I Just love Clover and its marketplace with the digital marketing loyalty program it was the best thing that could happen to any business

Great customer service and easy to use

I’m Very pleased with my new clover card machine . Jess the area sales rep ( south wales) was a delight to work with she helped me to the point of actually coming in to set up the equipment. Jess was brilliant with her work and help . Thank you

I sell a single product out of my home, making mine a very small business with no direct customer contacts. My orders come via telephone, email and postal mail. Clover provides the service I need to be able to accept credit cards in payment for my product. I use their online virtual terminal so I have no equipment costs. They adjusted my monthly fee for the size of my business and the fact that I sell only 6 months out of the year. Clover is a customer-caring company that is easy to work with. I recommend it highly

The experience was great because of clear communication, a supportive team and efficient processes. The company does an excellent job fostering collaboration, and maintaining high standards of work.

App is easy to use to make your business transactions to go smoothly.

Great experience! Square takes care of a man that works 7 days a week to provide for a wife and toddler. Single home income, it gets hard sometimes bc inflation and prices of everything are ridiculous. They approved my loan just in time, we were behind.. square seems to know I work my butt off. I like that. Thank you guys so much. I have tears writing this bc I am glad I have a merchant that looks out for my family and I. Never give up on me Square, I always pay my dues.

Square helps me run my business with credit cards , Invoicing billing. Square has helped my business purchase updated equipment , optimize our production. We are very grateful to have Square for all our business needs.

To be honest they have a great customer service and issues resolved quick payments come say day invoicing is very simple

My experience is very great with square

I currently use Square for my business consulting firm and my experience so far with Square has been great of America transparent and I really feel that it is a great point of sale system and I recommend it for any person who starting their own business or needs a point of sale service

Been using square for a while, and have been very trust worthy and helpful with my business banking, and any issues that needed to be resolved. Would highly recommend.

Very easy to use and extremely reliable

Excellent the best

Very willing to help in a superior and professional way.

I have been using Square a little over 7 years. It is user friendly and easy to use. The Square loans feature is nice too. It has really helped grow my business. And Square offers American Express credit card by invite only. So look into that option if you use Square.

Ran into an issue were I had created multiple accounts and confused myself as I could not find my accounts and payments. Maria from customer service was excellent. i just sent an email to help support and she responded quickly and stayed in contact until it was resolved. Come to find out, I had just de-activated the account and didnt realize thats why i was not seeing any activity.

Love the platform !!!!! Super convenient for small businesses!!!!!!!

Amazing system

Absolutely love square. No issues, easy to navigate, and very helpful customer support .

I was using Clover before for my food booth that I take to events. The events would be sporadic with lots during the summer and hardly any in the winter, and yet I still paid a monthly subscription for a service regardless how much I used. And even after purchasing their expensive equipment, it was quickly outdated and I was required to purchase new equipment or pay even higher fees. Square has allowed me to expand my POS' with great devices or for my suddenly larger events, even turning my phone into a POS, with no monthly fees. Plus the addition of the KDS was a great and affordable way to make my booth more productive and increase customer satisfaction.

They do their jobs right. They are useful. Their billing is transparent. Their services operate like clockwork.

Square is awesome. Saves me time and helps keep my business running smoothly!

Easy to use.

The few times I have needed support for our business Square is very responsive and has gotten things done in 24hrs or less. I wish all app services had the same quality customer services as Square.

Makes running my business easy!