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Great customer service. highly recommend.

Leader's has been such an upright business choice for me! I can't imagine being with any other company. They are hands-on and the most streamlined immediate responders to any issue, tho the few issues I had were from my unfamiliarity with the process. The great thing about Leader's is they are always there to give you excellent instructions when necessary!

Since switching to Leaders Merchant Services our company has seen better results - fewer billing disputes and lower rates. The people in their customer service department return our calls and emails promptly. The few times they didn’t have an answer for me, they followed up and were very professional. We have been very satisfied with the service and products from Leaders.

Finally decided to get a card reader for clients who need to pay by credit card. Leaders got my application approved fast. And the salesperson explained the set up, all the plans and how the billing cycle works. No BS. Very helpful. Thank you, Leaders.

Finally a card processing company that has competitive rates and low fees. And deposits from transactions hit my account quickly. The few times I’ve needed to speak with customer service they’ve been very professional and helpful. Thank you, Leaders!

Happy to recommend Leaders. I’ve worked with credit card processing companies in the past and had some pretty awful experiences. LMS has been great. The customer service group has responded quickly and professionally when I’ve had questions and their rates are still some of the lowest in the category.

We were very unhappy with our processing company (terrible customer service, would never give me a straight answer about cancellation fees) and needed to find a better solution. Came across Leaders Merchant Services (rated highly for their low rates). Switching over was much easier and faster than I expected. Should have done it sooner - would have saved $$ and headaches.

Leaders Merchant Services is definitely the best processing company I have worked with.The whole application process was quick, easy and painless. I am paying low rates and when I have any questions about my billing statement/charges, their customer service team is professional and patient. I highly recommend Leaders!

We are new to ecommerce & had no experience with merchant service companies. Leaders answered all of our questions & helped us set up our virtual terminal. Had a few glitches starting out but now everything is good. Their customer service support team (#800 number) helped me resolve issues quickly.

Very pleased about finding Leaders. We did a lot of research to find a better merchant services provider (the last one we worked with was too slow responding to me/my customers). Also, their rates are very competitive and the equipment they provided has been very reliable. All good.

I've worked with several merchant service providers over the years, and none compare to the flexibility of working with Leaders. I appreciate being able to have 24/7 support from their customer service representatives. They have always responded to my inquiries in a timely manner As a a small business owner, they have shown complete professionalism and helpfulness in all of my requests!

Leaders has the most competitive rates I’ve seen in my search of merchant service providers. I appreciate their low rates, especially when running a new start-up. Very reasonable for someone who doesn’t want to break the bank and still run a business . You guys are doing an amazing job!

Leaders has been a solid asset to my company. Same day approvals and I was provided with my very own card processor and reader upon sign up. They were very helpful in walking me step by step through the set up process. I made a great choice switching to this merchant service company!

I was very impressed with your customer service.  Thank you for making this progress so easy.

Dealing with merchant accounts and credit card processing can be so frustrating for a business owner. But working with Leaders has been wonderful. I have had several issues in the past with credit card processing companies. This is the first time I have felt secure in my customer’s transactions. I can’t thank you enough for the exceptional service!

Mostly happy I went with Leaders Merchant Services. For me and my business, saving money/hanging on to profits is the most important factor when comparing credit card processing companies. When I was shopping around, Leaders was offering the lowest rates by a long shot. There were a couple of hiccups with my order and setup, so if it wasn't for that I would have given them the highest rating overall.

Hello my account is been placed on hold And we have not receieved deposits For the post 2 weeks - I have called and email all departments RISK collections costumer service NO ONE knows what’s going. All of them claim that this is a back office and they haven’t received any response. I have reached numerous numbers and also the person that directly onboarded my company with paysafe. NOBODY HAS BEEN ABLE TO FIX MY ISSUE nor they know what’s the specific Reason of this. This is hurting our operations because we process several thousands of dollars through paysafe and with no warning our deposits only stopped.

The worst company I’ve ever dealt with. Spent countless hours trying to recover a $2,000 PIN charge and they refused to resolve it. Instead, they asked me to recharge my customers as a “credit” — completely shady practice. Not worth the fight. Do not trust this company.

Every time I get on their website, a different phone number is displayed. When I called, the person answering the phone asked me how I wanted my call directed. How would I know that? When I said that I wanted to sign up, she asked me three questions and then put me on hold. The next person I talked to asked me the same three questions. If you cannot talk to each other, how are you going to help me? Not worth the aggravation.

worst company, the agents lie to sell you their service, charge you on top of their high fees. Costumer service is worthless

amazing service

Was informed of how the system worked and had someone to call if there was any questions. Miles Coughlin has been GREAT!!!

2 months ago I think this company is scam,but no! I have problem with PINS,they blocked my account without explanation,I just get my refund back to my bank account! Don’t be rude on these employees,maybe they have so much problems with accounts,just give them time,they will 100% pay you ur cash back to your bank account! 2 months waiting but I get it…thanks paysafe! But make the support better,answer us on our questions..dont ignore us,that’s why u have low stars…thanks again for refund! Good luck everyone! Check all emails,because they need confirmed all of you.

Easy card processing without breaking the bank! Fantastic wireless credit card machine. So easy to use & simple to keep track of sales online without all the paper clutter of my old processing company.

The service is good. The only thing I can suggest is for us to be able to get the transactions a little quicker. How do you shorten the time of the funds getting to your bank account.

Smooth rollout, easy virtual terminal, actually helpful customer service - it just works - oh and saved us a lot of money changing over + James

paysafe, cards,debit skrill always good

SO FAR SO GOOD, EVERYONE HAS BEEN RESPONSIVE TO ANY QUESTIONS.

I've been working with them for a year and the service has been great, Also their customer service is excellent.

Simple the best.Use paysafe more then 5 years always work perfect.

Seamless processing of transactions, approval of customers' cards in 5-10 seconds, and easy-to-read monthly statements. Outstanding service for any small business owner.

Great Merchant

Great experience so far, both from customer service and actual processing rates.

Perfect eCash solutions out there, 5/5 recommended!

I like Paysafe and especially Skrill!

it was a great experience. great and sift customer service

It was was a pleasure working with Allen, he was very professional and helpful. I appreciate.

Allen solved my issue quickly and conveniently. My cafe was back up and running in no time. Professional!!!!

Received a referral from someone I know for someone to get in contact with. She took initiative to get ahold of me and was very friendly, helpful, patient, and timely. Answered my many questions well and helped out with whatever we needed getting set up. Had some minor confusion hooking up the terminal since there were two ethernet ports, only one of which functional, but got it resolved. Call from activation rep. was friendly and he did actively help us try to get it running, though for some reason we had some sort of phone signal/call drop issues going on so we had issues following up (*69 lead to someone else's voicemail for some reason). In terms of staff-unrelated feedback, the amount of different websites/urls that are all associated with the signup and management process (at least 3 or 4 external services) felt unusual; seeing that many different website domains during the process lead to some amount of "who is this website?", but not a huge issue. Overall pleased and didn't have any particular stopping-level difficulties during the process.

I was clueless to all aspects of taking credit cards this new way, and how to possibly make it happen. Sean was awesome, walking me through everything, including answering all the questions on my end. Everything from equipment and fees and a new account Sean took care of it all including shipping my devices. He was super knowledgeable and knew exactly what I needed to procede.

Huge thanks to Worldpay, and in particular Michelle Parfitt, for the speedy turnaround of our application and the prompt responses to all queries. Super helpful — thank you!

After contacting several payment providers, I finally found Kelly at Worldpay. She fixed everything within 24 hours. My highest recommendation and a clear 5 stars.

Great service . explanation very well

Been having a problem with my terminal and accessing my dashboard. Chris helped with both issues quickly, pleasantly and with great patience. This is what customer service ought to be. Nice one!

Having been locked outta me dashboard Sarah had the patience of a saint guiding an old relic ( me ) thru step by step giving clear instructions in a friendly professional manner Could not fault her Thank you

gained a postive result

Easy to make contact, speedy & efficient response, query resolved!

I had a teams meeting with Elliot Moore who went thoroughly what we needed as a business and understood our needs from our merchant. He was open, honest and very knowledgeable. I couldn't recommend him enough. We've now signed and moving our website and stores over.

very good services

Very smooth process getting set up with Worldpay. Laura Sharples was great, she made it easy and understandable. Highly recommend.

After months of consistently disappointing experiences with my original Worldpay card machine, which failed to connect during both FTF and CNP payment transactions despite two software updates, I felt compelled to complete a customer review. To my surprise, not only did some individuals read this review, but they also followed up with a phone call and genuinely cared about my dissatisfaction. They listened attentively to my concerns and promptly resolved the issue by offering me a more suitable terminal. Although this update should have come with a higher price tag, considering the persistent disruptions and disappointment I had experienced, the costs-involved were waived. Effective communication is crucial in resolving most problems, and Worldpay has truly excelled in this regard. In a world where we encounter problems in business, we are often passed around departments within companies, spending hours waiting. It was refreshing to speak to someone who genuinely understood my concerns and cared about my experience. I wish that more companies valued their customers as Worldpay did.

Victoria was brilliant from start to finish. She picked up the discussion straight away and managed to schedule the call within just a few hours. On the call, she was clear, concise, and to the point, while still being friendly and approachable. Her knowledge really shone through, and she made sure all the key details were captured to keep things moving forward. Excellent experience overall!

I had some issue that some members of the team seemed incapable of understanding. I ended up dealing with two people who owned the issue and treated me as an individual, not just a number. Samantha Harle called me back to look at the issue, I then needed to call back with a second issue and eventually i spoke to Dan Wilde. They both not only fixed the issues i was having (that multiple other seemed unable or unwilling to fix) but exceeded my expectations massively. They are a credit to Worldpay and have proper old school customer service skills which seem hard to find these days. If either ever need a referance i will happily do so!! WELL DONE BOTH - THANK YOU

Glenn Hyde has been fantastic in supporting my business, Glenn's service is amazing Glenn has saved my business thousands of pounds in charges Glenn has an interest in your business, highly recommended

Very good customer service

Laura was extremely helpful throughout the whole set up process, she was quick and kept me informed at all points. The machine was dispatched and delivered the very next day. Extremely happy with the service I have received.

I had a really helpful conversation with Kelly today. She had lots of patience and explained and guided me. Thankyou

Great service from start to finsh

I filled in a survey and had a right old vent about the way they changed the invoicing system from monthly to daily: I could not read or understand it, disliked the spread sheet etc. I was actually surprised when Samantha rang me directly and has been able to change this back to monthly. Very pleased. they do actually listen. THANK YOU.

No issues at all Sezgin was great from the get go and is very attentive to any queries.

Juwayne was able to resolve my problem

David was great at customer service! I have had others not know the answers or not care but David did a great job at answering all my questions 😀 5 stars

Although at the beginning, it became a hit n miss in training. But as I continued to just try all my options to getting my sells going. All I did was speak w/other Clover card readers users. I asked various questions regarding their experience. After receiving support & help by other Clover customers. It was such a God sent to begin my own self training and continued to get business a little more experience each time I used clover card reader more & more as i continued furthering my use of Clover card reader.. As I continued to get more familiar with my clover machine I began trying to contact other Clover card reader representatives, I was told by one rep, Brandon Keppler, that I could own my clover card reader, for $700.00. I question the last rep, approx. 11/11/2025, his name is Nick, who didn't know about any 700.00 ownership. So I ask same question. Is there any ownership for my own clover Card Reader? I've been receiving more & more knowledge how to get familiar with my Clover Card Reader. I still need to get out to make more money. I realized how I was being charged 2 times a month bit Nick helped me with this matter. I am so Thankful he helped me a lot. I attempted calling approx 5 times to get help re; training that Mr Keppler stated I would receive for free. But Mr keppler never returned my calls nor did he answer any of my calls.

Hello, I usually don't submit reviews but Anzala really deserves this. She was absolutely great. She took care of the issue I had and also helped me to resolve a future potential issue. She gave me information that I would not have known to ask for on my own. She also offered to follow up to make sure the issue is resolved properly and to contact me to let me know. She was very nice, pleasant, easy to understand and to work with. She is a great representative for your company.

Chris did a great job addressing my concern and continuing to work toward a resolution.

Customer service agent was very polite, helpful and professional. Excellent job answering my questions and resolving my issues.

Shawn was of the upmost help! He went above and beyond for me, took his time handling the situation, and was courteous and delightful while doing it. I advise not only that he keep his job, but that he also receives a raise!

Friendly customer service experience! Kandis went above and beyond to assist!

Joseph Escalera he helped me to resolve my issue ! good service!

Kandis was AWESOME to work with!!!

Juwayne Maikle immediately identified my problem and helped me fix it.

Shawn is great working with, he’s very knowledgeable, patient and helpful. Because of him I upgraded my product. Thank you,

Very helpful when I needed to cancel

Anvala is great for help

Patricia has goes beyond measures to help me solve the problem thankyou!

jorge was very helpful and took care of my issues right away,very happy with him

He was very good

Kandice was very helpful, excellent customer service

JUWAYNE was able to look up my account and tell me what the problem was. He was very patient with me as I have been frustrated with some problems we have been having.

I had some question regarding a transaction and Shawn Sudan help me and the problem is resolved. Great service.

Everthing has been good so far, thanks for the support

Some of the features that are available on my Clover Mini allow me to connect and communicate with customers

Easy reading and access

Clover has saved me 3% annually on all sales transactions and this adds up!!!! I do NOT use any POS system equipment (I have seen many bad reviews regarding equipment based users) I only use it virtually to input customer credit cards and I no longer have to pay Square 3.15% + as the customer absorbs this cost (they happily do so in order to use their cards to gain their point / miles etc.) so if you are strictly needing a virtual credit card processing system I highly recommend Clover!

I've been using Clover for several years now to process my brick 'n mortar transactions. Customer service is quick and human and professional whenever I need them, which is rare. The Clover Mini we use for processing is slick, compact, coded for our customers to use their HSA cards when appropriate. I like that the funds that settle one day are in my bank account the very next morning on business days. Option for rapid deposit can be helpful on occasion. All around, I am very satisfied.

From initial call to set up everything was just easy. I have no complaints. I received my device very quickly and we love the option to take our device on the go for our various events.

We have had a great experience with our system, and it works great with our bookstore. Adam our representative is very easy to work with and answers all of our questions.

Excellent customer service and support!

Rebakha is amazing with her attention to detail on my account. excellent old fashion customer service. thank you Ali

Rixon my clover rep is amazing and trustworthy There are 3rd party companies selling clover products and flat out lying to you to make the sale and a much higher price that a legitimate clover representative can sell it to you I fell for the lying 3rd company and when Rixon was made aware he reached out to me and made it right and refunded the money I over paid. If you are looking for a pos make sure the email you receive is from clover.com the 3rd party companies are thieves and will lie to make a sale

Our rep for Clover was super helpful. She has helped answer questions, and helped get us set up for using Clover.

The Clover point of sale system is so easy to use and the customer service is top notch!

The platform is easy to use, the reports are shown immediately, and there are no miscellaneous charges, such as monthly fee, annual fee, login fee, ACQR fee, Fixed Network fee, CPU GTWY fee, and bunch of others that MerchantOne and others have.

Clover is great to work with. The level of personal attention that we received from setup, to training, to ongoing operation is second to none. We have used other POS systems in the past and were severely disappointed. We are very pleased with Clover.

Everything I have had to do with Clover has been easy. Things are made simple so you aren’t always trying to find help to explain things.

I recently started my private acupuncture practice. I carry out home visits to clients and needed reliable card reader for payments. Not only is the Clover POS easy to use with SIM and Wifi making accessibility excellent, but as well as an excellent low interest rate I received outstanding support from our local agent, thanks Roy! Dr Kath Surtees, DW Medical Acupuncture

Excelente and professional

Any questions are answered quickly to make business purchases/payments quickly.

These services act exactly as represented. My personal representative has been professional, helpful and prompt in responding to my queries. The app has ease of use, and my funds were always available as explained at the outset.

Our sales person was very knowledgeable about the technical details, making it easy to evaluate the product prior to purchase. Installation and setup was a breeze. Our volunteers love the system and learned it quickly. Most importantly, it has reduced our manual errors to almost none.

So far excellent no complaints.

Great prices great product easy to use

Reliable fast and friendly

My experience is great because it helps my business run smoothly.

The easy processing, loans made available ,emailing, text messaging, etc!

They make it so easy haven’t had any problems with using square very convenient.

Years ago I was a Square customer and now I am back. This platform is perfect for a small 501C3. It is error free and easy and uncomplicated for older folks to deal with. Their customer service is nothing short of outstanding. I am happy to be back!

We have enjoyed our partnership with Square a lot over the last year. We use their program for everything our small business needs concerning our clients. From service inquiries to quotes to client bookings, contracts and invoicing, a very user friendly “CRM” that works very well for us! Thank you Square! Tim Emily & Maddie The Perfect Pour NWA LLC

Very helpful for our small company, reliable and easy to use.

So fast and economical, wish we had switched sooner! One year anniversary and never a problem.

Square has been very easy to use and creates invaluable reports for my new business. It quickly allows me to see my best selling products. Sales collected on Square are easily deposited into my bank account. Square makes running my business easy so I can concentrate on growing.

Customer Service the way it's supposed to be!!!

Works great and can just use my smartphone.

My card was compromised and I called for assistance. Abhishek was the customer support representative that answered and was very patient while she helped walk me through the steps to resolve. She was impactful and effective, and walked me through 18 disputes that were resolved in my favor the next day.

I’ve been a Square user around 10 yrs. I’ve not experienced the problems others are describing except for 1. So my rating is technically a 4.9. It’s the only issue I’ve experienced…when my Square Credit Card number was comprised…$5,000 in purchases in 2 days. These purchases didn’t match anything in my previous purchase history for my business… like foreign names, “make up” retailers & custom wheel stores, etc. The phone support was ok but the email support I received was copy / past responses. It was also unnerving that I was told it would be up to 90 to resolve the fraud charges and I would be responsible for the minimum monthly payments ($300.00+ /mo.) while they investigated. Square DID resolve the fraud after several calls to customer support for updates and requests to expedite the investigation, and I didn’t have to pay the minimum amount. Opening the credit card history & clicking on the purchase…then the 3 tiny buttons to file a dispute seemed to work better…after I finally found where to do it. As far as my other experiences Square has really helped my business. The ability to keep and store customer details, in a customer’s contract is really helpful. It makes re-ordering parts easier and provides a better overall experience for my customers. I’ve never had any bad experiences receiving my money. I do use SQUARE Checking, but I also have my own bank account. I can transfer money next day to my bank account with no problem. And although I’m not thrilled about the 1.75% instant transfer, I’ve never had a problem with instant transfers either. All of the software works well and has been reliable overall. On a scale of 1-10 I’d give Square 9.8 and I AM a satisfied Square merchant.

Simple straight forward for both customers and sellers. Loan offers and credit card also help manage and grow business further.

It is really a great idea for small businesses and no need for Tap machine just think about the business and you can start from your phone

Good good man please open the Square

I absolutely love this service for my business.

Square changed my life and business for the better to be honest, 3 months in things was moving so fast in my business and square saw it whew 😅. Thank you square we appreciate your services!!.