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Great customer service. highly recommend.

Leader's has been such an upright business choice for me! I can't imagine being with any other company. They are hands-on and the most streamlined immediate responders to any issue, tho the few issues I had were from my unfamiliarity with the process. The great thing about Leader's is they are always there to give you excellent instructions when necessary!

Since switching to Leaders Merchant Services our company has seen better results - fewer billing disputes and lower rates. The people in their customer service department return our calls and emails promptly. The few times they didn’t have an answer for me, they followed up and were very professional. We have been very satisfied with the service and products from Leaders.

Finally decided to get a card reader for clients who need to pay by credit card. Leaders got my application approved fast. And the salesperson explained the set up, all the plans and how the billing cycle works. No BS. Very helpful. Thank you, Leaders.

Finally a card processing company that has competitive rates and low fees. And deposits from transactions hit my account quickly. The few times I’ve needed to speak with customer service they’ve been very professional and helpful. Thank you, Leaders!

Happy to recommend Leaders. I’ve worked with credit card processing companies in the past and had some pretty awful experiences. LMS has been great. The customer service group has responded quickly and professionally when I’ve had questions and their rates are still some of the lowest in the category.

We were very unhappy with our processing company (terrible customer service, would never give me a straight answer about cancellation fees) and needed to find a better solution. Came across Leaders Merchant Services (rated highly for their low rates). Switching over was much easier and faster than I expected. Should have done it sooner - would have saved $$ and headaches.

Leaders Merchant Services is definitely the best processing company I have worked with.The whole application process was quick, easy and painless. I am paying low rates and when I have any questions about my billing statement/charges, their customer service team is professional and patient. I highly recommend Leaders!

We are new to ecommerce & had no experience with merchant service companies. Leaders answered all of our questions & helped us set up our virtual terminal. Had a few glitches starting out but now everything is good. Their customer service support team (#800 number) helped me resolve issues quickly.

Very pleased about finding Leaders. We did a lot of research to find a better merchant services provider (the last one we worked with was too slow responding to me/my customers). Also, their rates are very competitive and the equipment they provided has been very reliable. All good.

I've worked with several merchant service providers over the years, and none compare to the flexibility of working with Leaders. I appreciate being able to have 24/7 support from their customer service representatives. They have always responded to my inquiries in a timely manner As a a small business owner, they have shown complete professionalism and helpfulness in all of my requests!

Leaders has the most competitive rates I’ve seen in my search of merchant service providers. I appreciate their low rates, especially when running a new start-up. Very reasonable for someone who doesn’t want to break the bank and still run a business . You guys are doing an amazing job!

Leaders has been a solid asset to my company. Same day approvals and I was provided with my very own card processor and reader upon sign up. They were very helpful in walking me step by step through the set up process. I made a great choice switching to this merchant service company!

I was very impressed with your customer service.  Thank you for making this progress so easy.

Dealing with merchant accounts and credit card processing can be so frustrating for a business owner. But working with Leaders has been wonderful. I have had several issues in the past with credit card processing companies. This is the first time I have felt secure in my customer’s transactions. I can’t thank you enough for the exceptional service!

Mostly happy I went with Leaders Merchant Services. For me and my business, saving money/hanging on to profits is the most important factor when comparing credit card processing companies. When I was shopping around, Leaders was offering the lowest rates by a long shot. There were a couple of hiccups with my order and setup, so if it wasn't for that I would have given them the highest rating overall.

If you want to get the worst service, pay higher fees than stated, and have terrible customer service, then this is a good place to go to. It is sad that when I did my research, Leaders was listed as one of the top five merchant service providers. They lie, cheat, and steal your money. Their card processing machine malfunctioned and double-charged our customer. It took several hours of our time and 6 weeks for them to correct the issue. Then, to top it off, they charged me almost $400 for the faulty machine even after I returned it. Stay Clear!!!! They want me to reach out, what a joke! I have reached out several times and they have never responded. They can reach out to me with a refund! Chico Custom Counters

Leaders Merchant Services has terrible customer service and an operational structure that forces merchants to interact with multiple disconnected providers, none of whom take accountability. This creates endless loops where you are transferred from one department to another without ever resolving the issue. They impose hidden fees, double‑charge transactions, and batch sales in ways that make it nearly impossible to track actual deductions. Their practices are deceptive, and they fail to notify or assist merchants with chargebacks, leaving you financially exposed. This is, by far, the worst merchant services company I have encountered. They make canceling your account nearly impossible, and customer service is effectively nonexistent. On the rare occasion you reach someone, they may be untrained, not fluent in English, hang up on you, or direct you to another number that leads nowhere. In my experience, and consistent with widespread public reporting, this company operates in a manner that feels predatory and scam‑like. I strongly advise merchants to avoid Leaders Merchant Services.

I contacted them to get rates about switching over all credit card processing. The gentleman I talked to was very aggressive and when I told him I was not signing anything today he hung up on me. Very unprofessional.

By far the worst company to deal with. It was the worst experience in my 36 years in business. Their processing machine malfunctioned and ended up double-billing our customers' card. It took over six weeks to finally correct this. They consistently lied and failed to follow through. I find it hard to believe they are still in business. If your looking for a merchant service company KEEP LOOKING! These guys are a joke!

Verry good pin

The sign-up process was very easy and the rates were very reasonable. I signed up in January 2026 due to dissatisfaction with another processing company involving high rates and horrible communication. The communication with this company is very good. I love the user-friendly website’s platform and phone app that can serve to collect payments through Apple Pay or tap card processing. I am so very happy with this company!

Went well no complaints. Walked me thru each step

Awesome, very nice experience

I am so glad that I picked leaders as a financial transaction support for my business. Johan, sales person who was extremely very helpful and knowledgeable gave me an education and full of explanation to the point. The support person Alma, knew her stuff, it was set up in just about the most least time easy and I was very comfortable. I would recommend this company to a lot of people.

I just see the ease of use and low cost as i am not computer savy and we have a very tight budget.

Just want to apologise for the review I left a week or so ago they have helped me out and I want to say thank you for your help

THIS HAPPENED IN AUGUST, AND IM STILL WAITING FOR MY MONEY. PAYSAFE ARE DOING EVERYTHING THEY CAN TO AVIOD GIVING ME BACK MY OWN MONEY! MAKES NO SENSE SCAMMERS, 15 WEEKS WITHOUT RESOLUTION. THEY DONT WANT TO REFUND MY MONEY, NOT ANSWERING EMAILS, HANGING UP AFTER GIVING MY DETAILS OVER PHONE SUPPORT. PAYSAFE IS A JOKE. AFTER COUNTLESS UNANSWERED EMAILS, AND NO RETURN CALLS, IM SICK OF CHASING TO GET MY MONEY FROM THESE SCAMMERS. THERE GOOD UNTIL THEY GET YOU. THE FUNNIEST THING IS THEIR REPLY, NO HELP AT ALL, THEY ONLY REPLY TO TRY TAKE DOWN YOUR REVIEW. REAL SCAMMERS

amazing service

Was informed of how the system worked and had someone to call if there was any questions. Miles Coughlin has been GREAT!!!

2 months ago I think this company is scam,but no! I have problem with PINS,they blocked my account without explanation,I just get my refund back to my bank account! Don’t be rude on these employees,maybe they have so much problems with accounts,just give them time,they will 100% pay you ur cash back to your bank account! 2 months waiting but I get it…thanks paysafe! But make the support better,answer us on our questions..dont ignore us,that’s why u have low stars…thanks again for refund! Good luck everyone! Check all emails,because they need confirmed all of you.

Easy card processing without breaking the bank! Fantastic wireless credit card machine. So easy to use & simple to keep track of sales online without all the paper clutter of my old processing company.

The service is good. The only thing I can suggest is for us to be able to get the transactions a little quicker. How do you shorten the time of the funds getting to your bank account.

Smooth rollout, easy virtual terminal, actually helpful customer service - it just works - oh and saved us a lot of money changing over + James

paysafe, cards,debit skrill always good

SO FAR SO GOOD, EVERYONE HAS BEEN RESPONSIVE TO ANY QUESTIONS.

I've been working with them for a year and the service has been great, Also their customer service is excellent.

Simple the best.Use paysafe more then 5 years always work perfect.

Seamless processing of transactions, approval of customers' cards in 5-10 seconds, and easy-to-read monthly statements. Outstanding service for any small business owner.

Great Merchant

Kelly was fantastic. She listened to my query, explained how to solve my problem and then sorted it out for me. Fantastic customer service.

Kelly was very helpful on the phone , in regarding sending my terminals back Thank you

Really helpful member of corporate staff, Stuart Dowell

Costumers services kelly Very helpful and respectful thank you for kind and respectful service ❤️

Emma Bradley has been really helpful in assisting with the set up of our new card terminal, we are very happy we chose Worldpay.

I am with world pay almost 15 Yrs and this time i upgrade chip and pin terminal one of my store the whole process done very smoothly and got the best prices with the help of Glenn Hyde.Thank you once again

Muhibul was absolutely wonderful- totally patient and and kind and helpful He was clear in all the instructions and made it all a very smooth process Thanks

Fay Howlett was a very helpful assistant, steering me to best options for my business.

I called with a request at around 10am and spoke with Lee B who was super helpful, polite and professional. I followed up with an email as Lee suggested and my query was satisfactorily resolved before midday. Fabulous service.

I recently spoke with Katy regarding some ongoing issues, and I’m really pleased with the support I received. She was professional, patient, and took the time to fully understand my situation. I had been dealing with these problems for quite a while, and previous customer service experiences hadn’t been very helpful. However, Katy handled everything efficiently and helped resolve both issues clearly and effectively. Thank you for your excellent support, Katy—great job!

Mark Hutchinson handled the matter quickly without fuss and maximum effect, an excellent way to treat a customer.

The system and the reports have some holes in, but the support is there to fill them in and sort out anything you need. The service is also fast, no delays in getting answers.

I would like to whole heartedly thank Luca at Worldpay for his knowledge, clarity, understanding and professionalism with my issues today, EXCEPTIONAL thank you!

Hannah has made the process of setting my company up with worldpay so easy i would 10/10 reccommend. She was so officiant and always got back to my emails promptly, in a firendly and professional manner.

Spoke to Josh in the onboarding team - very helpful and the process was straightforward

Robert was extremely helpful in resolving my issue.

My agent Joshua Wilkinson helped us through a process of understanding the various nuances of the different product lines in order to find the perfect solution for us. He listened attentively, analysed our situation expertly and was able to highlight some misunderstandings I had made and suggest a far better solution that met our needs perfectly. His product knowledge and manner were both exceptional, particularly considering that I had some difficult and varied questions around integration of existing web stores and managing product lines within our store using multiple Epos devices. Top marks!

Glenn is Amazing and did completed my application and the whole process completed very quickly and all sorted with great prices.

At last, I found someone on the other end of the line that could help me get my new equipment up and running. He didn't pass me from pillar to post, didn't say he didn't know what I was talking about or that something couldn't be done. He solved each and every query I had, with patience and kindness. I absolutely cannot fault Trevor's professionalism and knowledge.

Colum Deignan helped me sign up for the best rates with worldpay and his after sales services are also top class. He is responsive and helps with any issues like when I wanted to stop accepting Amex, he was brilliant and resolved it for me. I would recommend his services to any fellow retailers.

Brian did a great job helping me with my account.

Thomas was so very helpful with walking me through step by step using phone app while phone app was not user friendly. Laptop is usually user friendly, yet I was in immediate help w/o laptop so he was so helpful sending it via email.

First off, someone answered the phone. Not put us to a website and transfer to typing my questions and after 3 hours. Still never got an answer. So you folks are amazing. And speaking to a caring person is amazing. Customer Service is great.

Stephan Tait made sure our Clover system was working. Nice that they follow up.

Stephan helped me with my non compliance issues. It was quick and helped me to save a couple hundred dollars.

Steven Patrick have Great conversation and have a lot of patience and call me back everytime i needed help

It truly was very easy to process because the help I receive from Mr. West. He was very helpful and driven to help me and assist me understand the service. He was a Class +A.

O'Dane Provided a great assistance with my account and device setup. His attention to detail was outstanding. I felt very happy with his services and he deserves a five star rating!

She new what I wanted and she did it in 3 min. Very efficient.i was impress for a change.

Sebastian reference # 518993421107582 is a very professional and helpful in all the information I was needed thanks🙏

My rep, Leo was very helpful and I greatly appreciate it. He took care of my refund .

Very Good Customer service kervins

Easy to communicate. Kelvin was helpful with my plan.

Stephan is always there for me. My account was in disarray. I'm an older guy and he is helping me get through a learning curve. He is patient and has always helped me.

Vivia was able to help me and she did an amazing job. Thank you

Kervens Compere was able to assist me to my pci compliance.

Thank you so much for your help!! Joshua made my statement so much easier!!

good experience

Excelletnt work regarding the service You provided mi

Leo was Very friendly helping me with my address change

The hardware and software works very well. It is very user friendly. The Business Consultant is very good and great to work with!

Clover has made running a small, brick-and-mortar business simpler. The reports help keep track of sales, making it easier to report taxes and plan for future sales. The device was easy to connect to and use, and I struggle with technology. The dashboard is by far the best I've encountered.

David Steinberg has been our clover rep for many years and we love having him as our rep! He's extremely knowledgeable and helpful in any questions we have!

Very convenient! I love using clover for my business!

All is good and meet my small coffee shop operation requirements so far

Easy to use very

Very satisfactory..

I have to tell you that Ethan in Houston's help center was soooo exceptional. It was painful for a non-technical person like me when we had a small problem. Ethan walked me through it all and the patience he must have had,I cannot tell you. Great, great work Ethan! And thank you!!

Convenient and affordable.

Great people and service with good interest rates on CD's.

It is a very easy service to use. The only thing I don't understand and my customers also don't understand. Is when the charge doesn't go through. There is never an explanation and it does make it difficult to explain to my clients.

The onboarding prompts fees fair.

The company has been very easy to work with as well the Clover Minin has been excellent for our company. Small and user friendly.

I Just love Clover and its marketplace with the digital marketing loyalty program it was the best thing that could happen to any business

Great customer service and easy to use

I’m Very pleased with my new clover card machine . Jess the area sales rep ( south wales) was a delight to work with she helped me to the point of actually coming in to set up the equipment. Jess was brilliant with her work and help . Thank you

I sell a single product out of my home, making mine a very small business with no direct customer contacts. My orders come via telephone, email and postal mail. Clover provides the service I need to be able to accept credit cards in payment for my product. I use their online virtual terminal so I have no equipment costs. They adjusted my monthly fee for the size of my business and the fact that I sell only 6 months out of the year. Clover is a customer-caring company that is easy to work with. I recommend it highly

The experience was great because of clear communication, a supportive team and efficient processes. The company does an excellent job fostering collaboration, and maintaining high standards of work.

App is easy to use to make your business transactions to go smoothly.

This is the best experience, working with clove is easy, professional and very good. I recommend that.

They do their jobs right. They are useful. Their billing is transparent. Their services operate like clockwork.

Square is awesome. Saves me time and helps keep my business running smoothly!

Easy to use.

The few times I have needed support for our business Square is very responsive and has gotten things done in 24hrs or less. I wish all app services had the same quality customer services as Square.

Makes running my business easy!

cost for the service offered is great

Incredible employees with immense care, support, and kindness. The Square team is absolutely incredible at their jobs and doesn't get enough credit for it. I couldn't have asked for more when I had a problem, and their want for fixing the issue was amazing!

The are quick to help you with errors that have caused suspicious activity and locked your account. I am grateful for that.

Works well for my business

So simple to manage everything I need in one place when I'm busy

When I was renewing my Weebly subscription for two years, my bank somehow got it into their heads that this was a monthly subscription. I emailed Square customer service and got a reassuring response within six hours, along with documentation to forward to the bank to correct their error. I could not have asked for better back-up from Square. Very impressive. Michael Delahaye, Adelaide, Australia.

Great customer service, my issue was resolved in a very short time.

I love using square and all of its benefits!

Square has changed my business in all of the best ways!! I can't say enough good things about Square!!

Squares team is so helpful and eager to serve

Ease of use. We use Square in our school store and my students and I love it. We have doubled our sales since we started using the Square POS system. Very user friendly

Good payment system

I got my issues handled promptly. I love using this app. Everything is simple and easy to use . Definitely recommend it !

I’ve had a great experience using Square for my business. It’s incredibly user-friendly and makes managing sales, payments, and customer interactions seamless. The setup was quick, and I was able to start accepting payments almost immediately, which was a huge plus. I would definitely recommend!!!

The set up was quick and easy. The service has been consistent and I am learning more about it everyday. Especially learning more about marketing my business.