Great customer service. highly recommend.

Leader's has been such an upright business choice for me! I can't imagine being with any other company. They are hands-on and the most streamlined immediate responders to any issue, tho the few issues I had were from my unfamiliarity with the process. The great thing about Leader's is they are always there to give you excellent instructions when necessary!

Since switching to Leaders Merchant Services our company has seen better results - fewer billing disputes and lower rates. The people in their customer service department return our calls and emails promptly. The few times they didn’t have an answer for me, they followed up and were very professional. We have been very satisfied with the service and products from Leaders.

Finally decided to get a card reader for clients who need to pay by credit card. Leaders got my application approved fast. And the salesperson explained the set up, all the plans and how the billing cycle works. No BS. Very helpful. Thank you, Leaders.

Finally a card processing company that has competitive rates and low fees. And deposits from transactions hit my account quickly. The few times I’ve needed to speak with customer service they’ve been very professional and helpful. Thank you, Leaders!

Happy to recommend Leaders. I’ve worked with credit card processing companies in the past and had some pretty awful experiences. LMS has been great. The customer service group has responded quickly and professionally when I’ve had questions and their rates are still some of the lowest in the category.

We were very unhappy with our processing company (terrible customer service, would never give me a straight answer about cancellation fees) and needed to find a better solution. Came across Leaders Merchant Services (rated highly for their low rates). Switching over was much easier and faster than I expected. Should have done it sooner - would have saved $$ and headaches.

Leaders Merchant Services is definitely the best processing company I have worked with.The whole application process was quick, easy and painless. I am paying low rates and when I have any questions about my billing statement/charges, their customer service team is professional and patient. I highly recommend Leaders!

We are new to ecommerce & had no experience with merchant service companies. Leaders answered all of our questions & helped us set up our virtual terminal. Had a few glitches starting out but now everything is good. Their customer service support team (#800 number) helped me resolve issues quickly.

Very pleased about finding Leaders. We did a lot of research to find a better merchant services provider (the last one we worked with was too slow responding to me/my customers). Also, their rates are very competitive and the equipment they provided has been very reliable. All good.

I've worked with several merchant service providers over the years, and none compare to the flexibility of working with Leaders. I appreciate being able to have 24/7 support from their customer service representatives. They have always responded to my inquiries in a timely manner As a a small business owner, they have shown complete professionalism and helpfulness in all of my requests!

Leaders has the most competitive rates I’ve seen in my search of merchant service providers. I appreciate their low rates, especially when running a new start-up. Very reasonable for someone who doesn’t want to break the bank and still run a business . You guys are doing an amazing job!

Leaders has been a solid asset to my company. Same day approvals and I was provided with my very own card processor and reader upon sign up. They were very helpful in walking me step by step through the set up process. I made a great choice switching to this merchant service company!

I was very impressed with your customer service.  Thank you for making this progress so easy.

Dealing with merchant accounts and credit card processing can be so frustrating for a business owner. But working with Leaders has been wonderful. I have had several issues in the past with credit card processing companies. This is the first time I have felt secure in my customer’s transactions. I can’t thank you enough for the exceptional service!

Mostly happy I went with Leaders Merchant Services. For me and my business, saving money/hanging on to profits is the most important factor when comparing credit card processing companies. When I was shopping around, Leaders was offering the lowest rates by a long shot. There were a couple of hiccups with my order and setup, so if it wasn't for that I would have given them the highest rating overall.

First of all, the monthly fees are too high. Second of all, I purchased equipment from them so I wouldn't have to pay the loaner fee. I have the invoice FROM THEM when I purchased it, yet they keep billing me the loaner fee months later and refuse to acknowledge that I purchased it. Their customer service is horrendous.

Spoke to Juan from Sales. He was very unprofessional & aggressive. Than connected to Miles. He confused me with 500 lines of different fees and when I told him that he said I’m the only one who doesn’t understand and shouldn’t be talking to them than & hung up on me. I see why they were rated 1.4 stars. Truly fit that bad rating. Very vague, not transient and unprofessional co. I wouldn’t trust with my business these guys STAY AWAY.

Horrible company, avoid at all cost. They fail to complete PCI compliance when setting up the account and then don't tell you about it so that you end up with extra fees and costs, customer service is a laughable joke at best if you can get a hold of them. Fees are a complete lie and you won't be able to get a full breakdown of what they're trying to charge you. When I first signed up they were super helpful sweet talking you in to good prices and good percents and then 30 to 60 days later you can't get any service the monthly fee goes from $25 to over $100 with no explanation and no breakdown.

When I initially spoke with "Mr. P." of Leaders Merchant Services back on 3/13/24, he seemed to extremely helpful, kind, professional and knowledgeable - boy, was I wrong. The initial monthly fees that were initially communicated with me as a small business customer service company were minimal (approx. $15-$22/month), however, that all changed a month afterward and I began receiving deductions of $140 from my business checking account. I was livid, to say the least. When I contacted "Mr. P." via email on 8/29/24, he said he was on vacation and would get back. He then responded with an email absconding him of all responsibility and to contact customer service with any questions I may have. I felt violated and bamboozled. Since that time, I have emailed and called him numerous times to get a response, and he has ignored every one of my messages. However, I've been trying to get a refund of the monies deducted from my account wrongfully. It's been over $320, and I am not a happy camper right now. As a matter of fact, when I contacted their main offices both on 9/16/24 and 10/1/24, they said that they won't be refunding any of my money. What?!!!! I have no activity on my account. My message to the CEO of Leaders Merchant Services: Sir, you are running a dirty business. How can you or any of your team sleep well at night knowing that you are fraudulently conducting business with innocent and hardworking business owners? Shame on you! Your business and your team are not operating in integrity. You're quick to take money from others but not quick to make things right. As a customer service coach, this is what I talk and teach - the business practices of businesses and exceptional customer service delivery. This company is a scam, and I am willing to take this as far as it needs to go to get justice not only for myself, but for countless others who have been deceived. To the thousands of viewers who may come across this review, please do yourself a favor and look elsewhere for business. Save yourself the heartache and grief of having to conduct business with those who don't care about you as a customer and who will stoop to the lowest to make a quick dollar. To "Mr. P.": Sir, I trusted you with the info you provided. You were a smooth talker who simply made your commission with me and went on to your next victim. You are a wolf in sheep's clothing. Period. Unfortunately, I learned you are not the professional I thought you were. To Leaders Merchant Services: If you don't get yourselves together, your business will be listed in the archives of those who took advantage of others and failed miserably.

I love this ...

Was informed of how the system worked and had someone to call if there was any questions. Miles Coughlin has been GREAT!!!

2 months ago I think this company is scam,but no! I have problem with PINS,they blocked my account without explanation,I just get my refund back to my bank account! Don’t be rude on these employees,maybe they have so much problems with accounts,just give them time,they will 100% pay you ur cash back to your bank account! 2 months waiting but I get it…thanks paysafe! But make the support better,answer us on our questions..dont ignore us,that’s why u have low stars…thanks again for refund! Good luck everyone! Check all emails,because they need confirmed all of you.

Easy card processing without breaking the bank! Fantastic wireless credit card machine. So easy to use & simple to keep track of sales online without all the paper clutter of my old processing company.

Immer freundlich und hilfsbereit

Gehört eigentlich zugemacht diese Firma, grenzt schon an Betrug was die machen nachdem was man an den Bewertungen auch sieht. Konto einfach gesperrt - und seit Wochen kein Support trotz unzähligen Anrufen etc. Müsste man eine Sammelklage mal einreichen

The service is good. The only thing I can suggest is for us to be able to get the transactions a little quicker. How do you shorten the time of the funds getting to your bank account.

Ich habe 100,00 Euro auf das Konto aufgeladen, davon 40,00 Euro verbraucht. Die restlichen 60,00 Euro sind von einem Tag auf den Anderen "verschwunden", d.H. sie sind nicht mehr auf den Konto und es gibt diesbezüglich auch keine Transaktionen. Seit einem Monat blage ich mich mit dem "Support" herum, versuche mit Screenshots usw. auf den Fall aufmerksam zu machen, doch ich erhalte nur eine automatische Antwort vom "Support/KI", wo nicht auf den Fall eingegangen wird. Momentan ist Paysafe nicht vertrauenswürdig und ich rate allen davon ab, Paysafe zu benützen!! 03.04.24: Paysafe hat zwar auf diese Bewertung reagiert, aber nach Zusendung weiterer Details keine Reaktion. Seit ca. 6 Wochen ist das Geld auf meinem Konto verschwunden!! Update 07.05.24: Das Problem wurde jetzt von einen fähigen Supportmitarbeiter gelöst und das Geld wurde wieder freigegeben. Alles gut!

Ich habe mir im SEP eine Paysafe Guthabenkarte gekauft . Gottseidank nur 10,- € Im OKT wollte ich sie Einlösen und musste Erstaunt feststellen, dass bereits 3,- € "Bearbeitungsgebühr" fehlten ! Und das entgegen Paysafe`s eigenen Geschäftsbedingungen , worin garantiert ist , dass dies erst nach Ablauf von sechs Monaten erfolgt. Das ist Betrug , ganz klar ! Die sieben Euro Restguthaben sind für mich auch nicht verwendbar und denke mal , verloren . Also Lehrgeld. Der Support von Paysafe hat bis heute nur mit Ausreden reagiert - ebenso kann man auf diese Mails auch nicht direkt antworten ... Ich kann an dieser Stelle nur warnen , PAYSAFE wieterhin Geld anzuvertrauen ! Dokumente stelle ich gerne zur Verfügung ... Aufgrund dieses Threats hat sich die Service- Abteilung aus Dublin bei mir gemeldet - man Bedauert den Vorgang und hat mir eine Gutschrift über 10,- € erstattet. Der Threat kann also hiermit geschlossen werden - alles gut Noch eine Anmerkung - habe heute (09.12.23) eine weitere Paysafe - Card geholt. Die Karenzzeit ist jetzt von sechs Monaten auf 30 Tage reduziert worden und es steht jetzt auch deutlich auf dem Bon.

Sehr gut kann ich nur empfehlen

Smooth rollout, easy virtual terminal, actually helpful customer service - it just works - oh and saved us a lot of money changing over + James

Ich war bisher immer zufrieden mit paysafe, jedoch habe ich Samstag über Account und card 2 Überweisungen gemacht einmal in Höhe von 45€ diese sind auch direkt auf dem Empfänger Konto verbucht. Dann habe ich nochmal eine Überweisung in Höhe von 170€ veranlasst aber diese sind immer noch nicht angekommen obwohl der Status auf abgeschlossen steht Update : Das Geld ist heute auf dem Konto eingegangen. Top

paysafe, cards,debit skrill always good

Die Supporthotline von Paysafecard ist brancheunüblich überdurchschnittlich gut. Mir wurde nach einem Guthabenfehler zeitnah geholfen und die Mitarbeiter an der Hotline waren sehr freundlich und zuvorkommend. Die Customer Relation Abteilung bei Paysafecard ist exzellent.

SO FAR SO GOOD, EVERYONE HAS BEEN RESPONSIVE TO ANY QUESTIONS.

I've been working with them for a year and the service has been great, Also their customer service is excellent.

Ich habe das Gefühl, die anderen Zahlungsanbieter verdrängen Paysafe Gutscheine. Aus guten Grund. Im Prinzip braucht man alle anderen nicht, egal ob für Steam oder Origin. Paysafe ersetzt alle Gutscheine. Ich hoffe sie bleiben uns erhalten an den Gutscheinregalen der Supermärkte. Ideal für Jugendliche ohne Kreditkarte oder PayPal.

Simple the best.Use paysafe more then 5 years always work perfect.

Seamless processing of transactions, approval of customers' cards in 5-10 seconds, and easy-to-read monthly statements. Outstanding service for any small business owner.

Great Merchant

Paul Dore came and helped to change my usual provider, so far I am happy with the change, nice person to do business with. Fingers crossed it will be like that

My contact at Worldpay was Helen Hepple. I went into the conversation with littl experience of how to use Worldpay with my new website and my requirement was quite specific, so was a little daunting, but Helen made the process so easy to understand and was agreat help in putting my mind at eae knowing I would achieve what I set out to with their services. I would highly recommend Worldpay for anyone doing serious business as I have past experience with them for over 15 years with my previous business, and even though my new business is a little different and more specific, she was really informative and walked me through the entire process and made m feel comfortable with what was on offer with Worldpay.

Just had a call with Phillip from World Pay. He was so patient and helpful Excellent communication and helped me resolve numerous problems Phillip should be employer of the month without a doubt. Thanks again

I have been dealing with Michael from world Pay for over a year now and I can say he has always been reliable and consistent with his work and service/ I am completely impressed with his professionalism and customer service skills. Michael has always taken out time to answer any queries and always given me options and talked me through them. Always available at anytime to help.

I had a great experience setting up my worldpay account and had Glenn Hyde helping me throughout the whole process! definitely would recommend

Very good service Jordan was very helpful

We have 3 accounts with worldpay and we are very happy especially with the reliability of the payment systems. Nikolas has been very helpful in this journey. Thanks

quick and easy process.thanks Liam D. for helping us out

Sam El-Ahmadi was extremely helpful throughout the whole process. He made everything look easy and explained everything clearly. It was a smooth and professional experience from start to finish. I will definitely do business with these people again and highly recommend them to anyone looking for card machines

As I have now sold my business Aysha helped me with the process of closing my account She was extremely helpful, professional and friendly A pleasure to deal with!

I was guided through the offer, contract and tech by Chloe Bayley. She was helpful at every stage, appreciated that we needed to make sure the solution worked for our business. She was patient with questions, didn’t overload us with info and also thought about extra value for us. Genuinely made it simple to make the decision to go with Worldpay

I spoke with David who was very helpful. He put me through to Robert who was amazing. He sorted out my problem in no time at all. I am most grateful.

I just want to thank Michael Harper, for his professionalism, competence and punctuality on getting us live on our website. Being in a high risk sector Michael informed us of exactly how our website should be presented to the public, and got it over the line in around a week even though we had the bank holiday. Thank you once again for your assistance.

Mike was great help, well informed and able to answer all the questions and concerns I had!

We've recently brought our business, Hornet Chilli, online and needed a reliable way to take payments through our website. WorldPay has been fantastic from the start — offering excellent transaction rates and clear, helpful onboarding. A special shout-out to our customer account manager Kelly O’Connor, who has been absolutely brilliant — responsive, knowledgeable, and genuinely supportive of our small business goals. She made the whole process feel easy and tailored to us. The helpdesk team has also been impressive — quick to respond and always clear in their guidance whenever we've had a question or needed a bit of help. Highly recommend WorldPay to other small businesses looking for great service and solid support from real people who care.

Lorraine was really helpful and helped us quickly. She understood our query instantly, and helped us resolve it with no delays or issues. Super helpful and looking forward to staying in touch with Lorraine long term, and using Worldpay. The great reviews I heard about Worldpay were definitely correct!

Really listened to the problem and sorted it straightaway, much appreciated.

Thanks to Worldpay and Very Thanks to "Helen Hepple" who helped for easy sign up and on boarding process i am very happy.

After we had huge problems with Worldpay last year, it was refreshing to speak to James Speirs this month, who understood our issues, looked into it and called me back. He was very thorough, did what he said he would do and very courteous/helpful throughout.

My experience with worldpay was made very easy with the help of Ms Cjloe Bayley, she helped me through every step even on good Friday when she was suppse to be out of the office she still worked with me and got me back to work quicker which I really appreciated thank you kindly chloe.

He was great to work with

I had an amazing experience working with Arvid. He helped me track down missing funds for my business with incredible attention to detail and care. He was very passionate, patient, and genuinely dedicated to making sure everything was resolved properly. Thanks to Arvid’s hard work and knowledge, I was able to recover the money I was missing. I'm very happy with the service I received. Arvid is not only very professional but also very kind and easy to work with. I highly recommend him to anyone needing help — you’ll be in good hands!

I called for tech support after two days of trouble shooting. Drew Philp was very helpful and knowledgeable. He figure out what our issue was and took care of it for us.

Drew P. was very productive knowledgeable, helpful, patient and experienced. I truly appreciate his support with my product issues.

Kira Grissett, has been the best with helping my company with disputes, getting the requested info to the proper channels, and making sure they are received. Excellent customer service 5stars!!!!!4

Jarael was very understanding and helpful. Thank you!

Great job answering questions and helping anyway he can.

Great experience training from Arvid & Drew and Haim as our sales/account manager. Service is steady, always working.

Jarael was great to work with

JARAEL WATSON was very detailed and patient with me and answered all my questions. Thanks

Very polite and helpful.

Anthony was very helpful and understood my fraud issue. He handled my case quickly and professionally.

My life is crazy at times, I have a medical baby and things get lost. Today I had to call because I was missing an end of sells for a day last year and Jarael Watson was so helpful and kind and understanding he gave me the information that I needed. I have been with Merchant One since June of 2018 and I have never had a problem with anything.

Very helpful and understanding.

JARELWAS VERY PLEASANT AND ANSWERED EVERY QUESTION AND GAVE ME EXCELLENT ADVICE

Kelvin was very helpful. He explained everything that wasn't explained to me initially when I was signing up for clover app. He was able to explain every fees that I'm being charged. And recommended cheaper and convenient options for my small growing business. Thank you Kelvin. You deserve a promotion.

He listened and ensured he understood the scenario I presented. He did the appropriate review and responded with a solution to my problem.

Very accomodating.

Excellent customer service!

Steve was great and helpful

Easy and reliable payment services. Fast with no unnecessary fluff. Bottom line, works great on the go.

Quick and easy

I have a one-product business that I do exclusively out of my home. I'm not a small business – I'm a tiny business! I can accept major credit cards from my customers because, with Clover, I can use an online Virtual Terminal and pay reduced fees because of my small size and because my product is dated and only for sale five to six months a year. Clover is the reason I can do business at all! I recommend them. Check 'em out!

Great rates and unbelievable customer service make running a small family business a joy!

Ease of signing up and use

I am new to Clover and have had a great experience with all of the people in this company . I had Dawn first and she was so helpful with setting me up with all my questions that I had . Very patient , and sweet understanding that I am not a tech person lol She took her time with me and was so helpful !!!! I give her a 5 star for sure . They all have been so helpful love this company so far !!!!

Easy to use and customer service is always there to help

Clover Dashboard is easy to use and navigate. Using the Virtual Terminal is convenient. It gives me a chance to speak with our customers as they wait for a email receipt. I think this makes the sale of our product more personable and promotes repeat business.

Just started and from start to finish, my experience with Clover and BDM Ethen was nothing short of outstanding. Their professionalism, efficiency, and dedication to customer satisfaction truly set them apart. Ethen was incredibly knowledgeable and attentive, ensuring that every detail was handled with care, demonstrated exceptional expertise and a proactive approach, always willing to go the extra mile to make the process seamless. Their combined efforts made the entire experience smooth and stress-free. I truly appreciate Ethen commitment to excellence and outstanding customer service. If you’re looking for a team that is reliable, professional, and genuinely cares about their clients, I highly recommend Clover and BDM Ethen. Five stars well deserved

Great POs payment

Tamra is our consultant. She has been very helpful when setting up clover for our new business. And when we had issues the first couple of weeks she helped resolve them quickly.

Super rapido mi proceso ,alludara acreser mi negocio gracias 🍀 clover

Simple to use. All back office functions are done. All I have to do is run the cards and mack sure the statement is correct.

Easy to use!

Easy to use money gets funded next day.

Easy to use and customer service is quick and helpful.

When I saw the Clover machine being used at a trade show I was really impressed with it. The vendor showed me how easy it was to operate it. When I returned to my business I notified my store manager to follow-up on it. She did and we met with the representative David Steinberg. He was forthcoming, answered all our questions, was professional, and helped us through the transition to the new machine. It has made such a change in how we operate our sales. Being a small company and often only having one sales clerk, it sped up our time in cashing out customers, and my salespeople really love it. I have to thank David Steinberg for being the salesperson he is. He truly was a joy to work with. I know that we can call him at any time and he anwers the phone. I don't think he has a clock because he always answers whether he is working or not. One time he was on vacation in Maine and he took our calls. That is known as over-the-top service. We love him and Clover. Thank you for being there for us. Mary Etta Yoder, Owner Glamour, Glitter, Glitz

We are a small retail florist in a small town, fees have always been an issue for us. We never passed the fees to the customer and now the fees are not cutting into our profits, they are very reasonable and easier to absorb. Our customer support person, Evan Stanfield did everything he could to make our experience great and he was so helpful, felt like he was a close friend!

I am satisfied with my clover mini & customers love it to use Tap & Go. No fraud transactions.

Good company

intuitive and smart! My new staff gets up to speed quickly on Square Switching to Square Payroll this year changed my payroll experience from a clunky monthly cringe to smooth quick monthly operation. And I have been able to talk to a real person when I needed!

El mejor sistema para mi negocio, gracias square por ayudarme a crecer mi negocio, hacerlo fácil y amigable. Feliz de cumplir mi primer año con ustedes!!!!!

Square customer service is always very kind and helpful!

Excelent app

Satisfacción

Good very Good

I study organizations and help leaders design and grow organizational cultures that sustain excellence. Customer service is the Achilles heel of many organizations. My experience with Square was first rate. I'm sure the individual I worked with is nice; but she could do nothing without the organizational structure that supports her. Kudos to the organization for getting this done well.

It is super easy to make transactions, add new items, and update existing items.

Nice host. I had a problem and they replied quite promptly and helped solve it. Thank you very much!

love the convience

Very user friendly. I'm so glad I used square to start my wellness business.

Fast and easy to use, straight forward pricing and application. Can't afford not to use Square!

Square is easy to log onto and use. The fees charged are a little better than average. I have not had an issue that would cause me to contact Square to resolve.

Square is the best thing to ever happen to small businesses. It is efficient online and generally works without a hitch. I had a hitch and Thelma got me straightened out. Love it!

Square makes life so much easier for me

Helpful. Prompt response even on Easter Holiday. Precise.

excelente muy confiable

Easily to manage and to be able to track invoices with the reminders on point.

It’s easy to use and faster to bank deposit

Perfecta un gusto trabajar con su equipo me simplifico la vida gracias