Great customer service
Great customer service. highly recommend.
BBs Biz E HBR 4104/5/6 Kauai Balaski
5 years ago
Leader's is a true leader in the world of CCs!
Leader's has been such an upright business choice for me! I can't imagine being with any other company. They are hands-on and the most streamlined immediate responders to any issue, tho the few issues I had were from my unfamiliarity with the process. The great thing about Leader's is they are always there to give you excellent instructions when necessary!
Very Happy with Their Products & Service
Since switching to Leaders Merchant Services our company has seen better results - fewer billing disputes and lower rates. The people in their customer service department return our calls and emails promptly. The few times they didn’t have an answer for me, they followed up and were very professional. We have been very satisfied with the service and products from Leaders.
Fast, Helpful, No BS
Finally decided to get a card reader for clients who need to pay by credit card. Leaders got my application approved fast. And the salesperson explained the set up, all the plans and how the billing cycle works. No BS. Very helpful. Thank you, Leaders.
A Card Processing Company With Everything I Was Looking For
Finally a card processing company that has competitive rates and low fees. And deposits from transactions hit my account quickly. The few times I’ve needed to speak with customer service they’ve been very professional and helpful. Thank you, Leaders!
Low Rates & Great Service
Happy to recommend Leaders. I’ve worked with credit card processing companies in the past and had some pretty awful experiences. LMS has been great. The customer service group has responded quickly and professionally when I’ve had questions and their rates are still some of the lowest in the category.
Should have switched sooner!
We were very unhappy with our processing company (terrible customer service, would never give me a straight answer about cancellation fees) and needed to find a better solution. Came across Leaders Merchant Services (rated highly for their low rates). Switching over was much easier and faster than I expected. Should have done it sooner - would have saved $$ and headaches.
Leaders Merchant Services is the best!
Leaders Merchant Services is definitely the best processing company I have worked with.The whole application process was quick, easy and painless. I am paying low rates and when I have any questions about my billing statement/charges, their customer service team is professional and patient. I highly recommend Leaders!
Merchant Services for ECommerce Beginner
We are new to ecommerce & had no experience with merchant service companies. Leaders answered all of our questions & helped us set up our virtual terminal. Had a few glitches starting out but now everything is good. Their customer service support team (#800 number) helped me resolve issues quickly.
Leaders Merchant Services - best in rates, equipment and response time
Very pleased about finding Leaders. We did a lot of research to find a better merchant services provider (the last one we worked with was too slow responding to me/my customers). Also, their rates are very competitive and the equipment they provided has been very reliable. All good.
Complete professionalism!
I've worked with several merchant service providers over the years, and none compare to the flexibility of working with Leaders. I appreciate being able to have 24/7 support from their customer service representatives. They have always responded to my inquiries in a timely manner As a a small business owner, they have shown complete professionalism and helpfulness in all of my requests!
Leaders has the most competitive rates…
Leaders has the most competitive rates I’ve seen in my search of merchant service providers. I appreciate their low rates, especially when running a new start-up. Very reasonable for someone who doesn’t want to break the bank and still run a business . You guys are doing an amazing job!
Great addition to my company!
Leaders has been a solid asset to my company. Same day approvals and I was provided with my very own card processor and reader upon sign up. They were very helpful in walking me step by step through the set up process. I made a great choice switching to this merchant service company!
Very impressed with customer service
I was very impressed with your customer service. Thank you for making this progress so easy.
Working with Leaders has been wonderful!
Dealing with merchant accounts and credit card processing can be so frustrating for a business owner. But working with Leaders has been wonderful. I have had several issues in the past with credit card processing companies. This is the first time I have felt secure in my customer’s transactions. I can’t thank you enough for the exceptional service!
Almost Perfect
Mostly happy I went with Leaders Merchant Services. For me and my business, saving money/hanging on to profits is the most important factor when comparing credit card processing companies. When I was shopping around, Leaders was offering the lowest rates by a long shot. There were a couple of hiccups with my order and setup, so if it wasn't for that I would have given them the highest rating overall.
Not worth the aggravation.
Every time I get on their website, a different phone number is displayed. When I called, the person answering the phone asked me how I wanted my call directed. How would I know that? When I said that I wanted to sign up, she asked me three questions and then put me on hold. The next person I talked to asked me the same three questions. If you cannot talk to each other, how are you going to help me? Not worth the aggravation.
worst company
worst company, the agents lie to sell you their service, charge you on top of their high fees. Costumer service is worthless
They are the worst
First of all, the monthly fees are too high. Second of all, I purchased equipment from them so I wouldn't have to pay the loaner fee. I have the invoice FROM THEM when I purchased it, yet they keep billing me the loaner fee months later and refuse to acknowledge that I purchased it. Their customer service is horrendous.
Leaders Merchant Services is Unprofessional Co
Spoke to Juan from Sales. He was very unprofessional & aggressive. Than connected to Miles. He confused me with 500 lines of different fees and when I told him that he said I’m the only one who doesn’t understand and shouldn’t be talking to them than & hung up on me. I see why they were rated 1.4 stars. Truly fit that bad rating. Very vague, not transient and unprofessional co. I wouldn’t trust with my business these guys STAY AWAY.