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Top Reviews
JS
Justin Scott
5 months ago
Great for Business Growth
HubSpot helps streamline marketing, sales, and customer management efficiently.
Jen
6 months ago
Hubspot is a great tool
Hubspot has been a great tool. Really easy user inteface which makes all the difference for me and my team - and so many features. We use it mainly for the sales team and it's been great.
Christina Andrial
7 months ago
Hubspot has continued to innovate and…
Hubspot has continued to innovate and improve it's functionality. It is the best marketing automation platform that I've used and it becomes even more powerful if you have the whole enterprise suite. Customer service is much better than other software companies I've dealt with as well.
OC
Omay CH
1 year ago
Extremely happy with their services
Extremely happy with their services. If you are a small business who are looking for a CRM system use Hubspot.
Kellie Dane
1 year ago
The gift that keeps giving
Wow! I continue to be incredibly impressed with HubSpot. It feels like they are always building, iterating, and adding meaningful value to their platform. Just when you think the product is comprehensive, they roll out another set of features that genuinely improve your workflow. I'm absolutely delighted with the new AI enhancements. This isn't just a gimmick; these are thoughtfully integrated tools that are already saving me time and helping my team work smarter. Whether it's drafting content, summarizing long threads, or surfacing insights, the AI features feel like a natural extension of the platform and a massive step forward. It's rare to see a company at this scale push boundaries so consistently. Kudos to the HubSpot team for not resting on their laurels and for continuing to build a product that truly helps businesses grow better. Highly recommended!
Mariel Grinstein
1 year ago
I love Hubspot all they way
I love Hubspot all they way, intuitive, well connected, it’s just a great tool for marketing and sales integration.
MC
Mike Caliguri
1 year ago
HubSpot from…
We made the switch to HubSpot from Salesforce, and although HubSpot is expensive, the way it has automated many aspects of our sales and general business cannot be undersold. The product is continually being advanced and overall has made a massive transformation in our business.
Paul Welch
1 year ago
For the Flywheel, HubSpot is Home
Sure their Upsell growth strategy is ridiculous...but there CRM is second to none! The platforms never ending "evolve" mindset is exactly what is needed in the ever changing technology, integration and reporting world for mid-enterprise companies. For companies living in or thinking about adopting the flywheel model... I couldn't imagine trying to pull it off anywhere else!
Jimna Sangeeth
2 years ago
Best CRM platform
Best CRM platform. We track all our leads and plan campaigns here.
Ph
Phillip
2 years ago
Great support from the customer support…
Great support from the customer support and devs team. Special kudos to Fredy González!
Kate L
2 years ago
My most favourite app
My most favourite app
Mi
Mixamate
2 years ago
I love hub spot CRM!
I love hub spot CRM!! We have just moved up to the professional version of this software and are at the onboarding stage. So having our hand held for 3 months to make all fields on the system relevant to us and to learn about more features we will be using in the near future, that the professional version offers. This software is amazing! What it doesn't offer, isn't worth having. It truly does it all and helps run your business. I wanted to leave this review to say how great the onboarding process has been with Gerardine Farrell. She is absolutely brilliant at what she does. Gerardine talks you through each and every little piece of change that you need to know about the system. She does this in a very clear, slow and helpful way and even records the calls, so I can refer back to it after our sessions, so to remind me of tasks I need to do. What a great asset Gerardine is to the Hub Spot company!! Thanks so much :)
SM
Stuart Milson
2 years ago
Worst experience ever
Worst experience ever! Worst customer support we have moved to zoho it’s a 10th the price with excellent customer service
Ka
Karl
1 year ago
Good
Super outil.
Traci Fenton
2 years ago
We've been a small biz client for 10+ years. . .
We've been a HubSpot client for over 10 years, and it’s been exciting to see how their products have evolved to stay at the forefront of technology and usability. However, as a small business, the high cost has been a significant challenge for us over the years, creating financial stress and difficulties with billing and collections. Recently, I voiced my concerns by posting a review and reaching out to HubSpot’s head of customer service. I was pleased to receive a prompt, receptive response, and he connected us with an excellent team member who worked closely with us to adjust our plan and eliminate services we didn’t need. One thing to keep in mind as a new client is that HubSpot requires an annual commitment, so it’s essential to think through what services best match your needs. Though the process involved a few bumps on both sides, we ultimately reached a positive outcome, and we're grateful for the support we received. For any small, growing business, HubSpot offers a solid platform, and our experience with their website builder has been excellent—intuitive, reliable, and consistently updated. We look forward to a bright future with HubSpot!
Leslie Garcia
2 years ago
I love how Hubspot has helped me…
I love how Hubspot has helped me organize my operation and track the main KPIS.
Ha
Habib
2 years ago
Robust features,ease of access, neat and clean design
Robust features, ease of access, neat and clean design and easy settings and complete knowledge base articles.
Artur Sucila
2 years ago
It works like charm.
Using just ticketing system. It works like charm.
KT
Karin Tamir
2 years ago
HubSpot's latest sales hub updates make life of the sales-person easier..…
HubSpot's latest sales hub updates make the life of a sales-person easier. Sales workspace, with guided actions, enables them to finally focuse on sales and nothing else.
DM
Dan Moyle
2 years ago
User and fan of HubSpot since 2010
I've been using HubSpot since 2010. It's a favorite tool of mine, and a favorite brand. A few things I love include: User-friendly interface (it's built by incredibly intelligent engineers for everyday folks like me - I don't need an engineering PhD to use it), automation tools for sales (sequences) and marketing (workflows), easy reporting, and centralized data for easier collaboration across teams. Plus the secret weapon: a smart, generous community to help you in your HubSpot journey.
Visit Site
01
Start for Free
Start for Free
Visit Site
hubspot-marketing-tools
1,183Reviews
Free plan with premium features
Flexible email templates
A/B testing for email campaigns
Top Reviews
De
Debby
3 days ago
Shannon was extremely helpful
Shannon was extremely helpful, patient and professional with excellent customer service. She stayed with us to make sure we got all issues solved. Thank her so much. Debby
Coleman Hollis
3 days ago
Dj Salcido deserve more than 5 stars
Dj Salcido deserve more than 5 stars. Customer Service at a high rate. Solve the issue in a timely matter, while coaching me thru the issue.. I know this much praise (Glaze what the kids say these days) sounds botish, but I'm a real person. He deserved a direct line..
JH
Jeff Harmon
6 days ago
Called support and reached Baxter
Called support and reached Baxter. He was professional and knowledgeable regarding my questions. An excellent representative!
SG
Sasha Greve
6 days ago
Shannon was amazing in helping us get…
Shannon was amazing in helping us get back into our account! Excellent customer service and way less painful than I anticipated!
Sy
Sylvia
2 weeks ago
CC provides the best customer support…
CC provides the best customer support of any website that I work with. Excellent!!
TS
TYRONE A VAUGHN SR
2 weeks ago
My interaction with Shannon was very…
My interaction with Shannon was very positive. She guided me through the process of completing how I wanted my members to RSVP and receive and download the flyer that I created. Shannon was very patient with me during this entire process. She is a keeper for sure.
ROGER V L
2 weeks ago
This is my second time using your product!
This is my second time using your company for our county sportsmen club. Being 74 years old, all of this is new to me. Angel helped me out and she is so wonderul to talk to and understand. She took the time to explain everything to me so I might be able to do it again by myself. Constant Contact should be proud to have an employee like Angel working for them, thank you for hiring a wonderful person like Angel. This old man appreciates it very much. Roger VL
Steven Miller
2 weeks ago
Excellent service
Excellent service - Thank you Fast - Knowledgeable - Friendly - Easy to understand - Thank you Steven Miller
Jo
Joanne
3 weeks ago
Timothy was awesome
Timothy was awesome. The lady in the Philippines was not so helpful &couldn't answer my questions so she forwarded me to billing & they forwarded me to Timothy (tier 2). He corrected what she couldn't do, and I'm so grateful!!!
JULIE WANG
3 weeks ago
Very Professional and a Huge Time Saver…
Both times I called and finally made my way to a human being who was extremely helpful in solving a not very complicated formatting issue, but one I found difficult to resolve on my own. You saved me at least 2 hours of fretting around trying to figure out the solution on my own. Thank you. And please don't get rid of the human beings just yet.
HU
Hannah Underwood
3 weeks ago
Constant Contact > ALL Other Coms Software!
We love using Constant Contact for all of our guest outreach methods. However, when I hit a metaphorical brick wall today with some account issues -- I reached out for support and was thrilled to work with Baxter! Not only were they extremely polite and patient, but they were professional and thorough -- something often forgotten when dealing with customer support over the phone with other companies. I highly recommend CC! And. definitely for more than just the features they offer as a communications platform. Knowing the support behind the software is consistent and always TOP notch, makes CC a GO-TO-ALWAYS for our company. Thanks again for the great service!
Ta
Trenitalia appreciator
3 weeks ago
Shannon was amazing in her customer service!
Shannon was amazing in her customer service. She was patient with my rustiness with the app, and navigating my way around it. She is a clear communicator and helped me save the logo I love that had been "retired" from disuse. I will be able to help more suffering people find excellent Certified EMDR therapists, because of Shannon's help.
AA
Angie Armwood
3 weeks ago
Speaking with an actual person was very…
Speaking with an actual person was very helpful. AI could not understand my request. Thank you to all the reps that assisted Church of the Resurrection. Awesome job!
Vincent Wilhelm
3 weeks ago
Phone rep Angel was an Angel
Phone rep Angel was very friendly and helpful. And patient! Waited on the phone with me while I checked company information, and made helpful suggestions along the way. A pleasure to deal with a knowledgable human being instead of a bot.
AR
Andrew Ritterman
3 weeks ago
Baxter is a RockStar
Baxter is a RockStar! I called Constant Contact support to make a few changes to my email project I was working on. Simple enough…Baxter helped me with the changes. But when I was trying to explain my Vision of what I was trying to achieve…everything changed! It was like Baxter become my Partner in my Vision. His ideas…oh…I wish I could take credit for it…but no way…Baxter’s Vision changed everything! I am so thankful for this phone call. Again…Baxter is a RockStar! Thank you Baxter..,
Kelly Finley
4 weeks ago
Happy with Constant Contact
I have been using Constant Contact for 4+ years sending a weekly email newsletter to my database. I find it easy to use and track my results.
Jon Wemple
4 weeks ago
Baxter is extremely knowledgeable and…
Baxter is extremely knowledgeable and helpful.
EC
Enhanced Care Clinic
4 weeks ago
Today was my first experience calling…
Today was my first experience calling into Customer Support as a new system user. I was fortunate to reach Shannon who was professional, knowledgeable and very pleasant. I was very impressed overall with the level of support I received.
Ute Vandenberghe
4 weeks ago
I had a conflict with scheduling an…
I had a conflict with scheduling an email invitation for my grand opening party that the AI assistant was not able to resolve. I talked to Shannon, and she was able to resolve the issue in a matter of minutes. Thank you!
ESI-APPRAISE
1 month ago
I worked with Timothy on moving a table…
I worked with Timothy on moving a table from one email to another, and he was tremendously knowledgeable, personable, and helpful.
02
Visit Site
constant-contact-marketing-tools
2,122Reviews
Over 100+ mobile email templates
Excellent automation path builder
AI content tool
Top Reviews
HipnF
1 year ago
Here I could find everything
Reports, automations, all in one place, it’s not cheap but it’s solid
PM
Parker Mendoza
1 year ago
honest service
Feels genuine add reliable.
Le
Les
1 year ago
Salesforce for a small builder
Salesforce has a product for small business. We have three seats and its much cheaper than when I used it five years ago for a larger business. Works well and relatively inexpensive, functional and easy to use.
Danish King
1 year ago
I am using this Salesforce crm software…
I am using this Salesforce crm software the working is very easy
An
Andrew
2 years ago
superior and way ahead in terms of…
superior and way ahead in terms of technology in every aspect
Zakhar Sk
2 years ago
Been using Tableau for years
Been using Tableau for years, both the software is great, and the support have always answered my questions in quick and clear manner. Highly recommend
Beefy Tuner
2 years ago
Salesforce: A Powerful CRM for Streamlined Business Operations
My experience with Salesforce has been positive, especially in terms of customer relationship management (CRM) and business automation. It provides a centralized platform to manage customer interactions, track sales pipelines, and analyze data for better decision-making. One of the best things about Salesforce is its customizability. It allows businesses to tailor workflows, automate processes, and integrate with various tools like Slack, Gmail, and marketing platforms. The dashboard and reporting features make it easy to track performance metrics and gain insights into customer behavior. The cloud-based accessibility ensures that teams can collaborate from anywhere, and the mobile app adds another layer of convenience. Lead management, customer support, and automation tools help streamline operations, making it easier to stay organized and efficient. Overall, Salesforce is a powerful and scalable solution for businesses looking to improve customer relationships, enhance productivity, and drive growth.
Ga
Gayla
2 years ago
Flexible Platform
Does the job for us! Allows us to easily manage our contacts and prospects. Would love to see a newer platform with easier management, but Salesforce is very robust and offers a lot of flexibility.
Nadja Nahuz
2 years ago
Great products and assurance…
Great products and assurance Professional Services. Does a lot for customer service. Dreamforce is an amazing event, getting to know all the new features and talking to experts for any doubts. Great demos!
Dis Thompson
3 years ago
We love working with Salesforce
We love integrating Salesforce in our clients businesses!
Madison Kelley
4 years ago
Great software
I have been using Salesforce for several months now and I must say I am thoroughly impressed with its capabilities. The user-friendly interface makes it easy for my team to manage our customer relationships and sales pipeline. Recommended for anyone who wants to build seamless workflows and upscale their business.
Ti
Tina
4 years ago
Salesforce CRM is excellent for…
Salesforce CRM is excellent for opportunity tracking. My account team is also very good because we set an upfront contract on how we would like to communicate and consult with each other from the beginning. I think that's important.
CL
CLK
4 years ago
Great experience with Salesforce Help…
Great experience with Salesforce Help team! We opened a case (there was a problem with Opportunity Type values) and throughout the process our problem was handled with attention and clear communication. Today our case got solved successfully and we are very happy with the solution! Big thanks to all the specialists who helped us with the case!
Karen Lee
4 years ago
I've used them for years
I've used them for years. It's good for what it does.
JJ
Jeff Jackson
4 years ago
Best CRM on the market
It's easier to use, and has a lot of community support. You can easily find whatever you want to do already done by others before and templates. One of the best CRMs on the market. It's pricing is honest and transparent.
SC
Sarah Crawley
4 years ago
Best CRM on the market
Salesforce is the best CRM on the market, hands-down! We spent months looking at tons of different CRMs and platforms, and previously tried other CRM solutions like HubSpot, but we eventually had to switch to Salesforce and that's the best decision we've ever made! We saved > 20k a year after switching to Salesforce! Our cost went down, and the efficiency went up! Salesforce has a very transparent pricing structure, compared to its competitors like HubSpot, whose prices have sky rocketed in recent years, while Salesforce has cut down its pricing structure for customers!
JJ
Jeff Jackson
4 years ago
Best CRM in business
Best CRM in business
Cu
Customer
5 years ago
The best in the business
The best in the business. Great ecosystem, a really powerful platform that does take some management, but once set up with a plan to manage on an ongoing basis it’s by far the best out there.
CT
Chris Timothy
6 years ago
Salesforce is truly the only CRM that…
Salesforce is truly the only CRM that can be as flexible as we want while keeping the development as simple as it is. Salesforce is the entire "backbone" of our company, and I couldn't be more pleased! Can be tedious to get started with, but it is saving us hours on end, so I won't complain!
OM
Opus Henry Moses
6 years ago
Amazing software
Its a very amassing software and its very easy to use
03
Visit Site
salesforce-marketing-tools
662Reviews
Drag-and-drop email tools
Flexible email templates
Real-time data
Top Reviews
ERICA SALAZAR
2 years ago
Hi my name's Erica Salazar
Hi my name's Erica Salazar Just want to thank all you lovely ,nice people who toke the time for my training and Great attention for my important training . . I am very happy for a new start. .
Gul Ahmad Talash
3 years ago
I have been using SmartSheet for a…
I have been using SmartSheet for a while now, and I must say that it has become an indispensable tool in my daily work routine. What I like most about SmartSheet is its remarkable versatility. It's not just a project management tool, it's an all-in-one solution that can adapt to various tasks and projects, making it highly efficient for both individuals and teams.
Can Sarilgan
3 years ago
I love Smartsheet for collaborating…
I love Smartsheet for collaborating with my team and automating our business processes! Really useful tool to manage business from project management with real time reporting to robust workflows such as ticketing systems. Big congrats to Smartsheet team for adding new features and making the products better and better!
Ad
Adele
4 years ago
No Strings Attached Freebies!!!
Any company that gives away some of their resources for free is a rare thing these days. No email, no payment details, no free trial. Just let me download the sheets I needed straight away, no strings attached. If I ever need this service on a more permanent basis I will definitely sign up. Any company this transparent gets my vote!
RM
Reuben Miller
6 years ago
Ignore the bad reviews - Their just not smart enough to figure out stuff themselves
Ignore the bad reviews. You have to be somewhat intelligent to build an effective workflow with smartsheet, or pay for consulting. I respect a company that doesn't want to deal with unintelligent people, and avoids spending millions on a customer service team to answer stupid questions. They're spending their money in development (new features constantly). I searched high and low back in 2017 for an effective platform that would grow with any type of business. I'm a small business owner, under 10 million. I was under 1 million back in 2017. AGAIN, building an effective workflow will require purchasing consulting services but longterm it will be worth it. Enterprise version, dynamic view add on, pivot, data mesh, calendar app. All worth it, I have them. If you aren't evolving with tech you'll end up in your competitors dust. I didn't purchase consulting services and learned everything myself. Utilize Zapier for web hooks / connections. Fillable forms, outlook connect, + 1,000s more. Spend the time on tech and less time finding lazy office people who sit on social media and ignore important business matters. Less talk more action is smart sheets slogan. Thankfully they don't answer unintelligent questions, and work on their company. Alex Kahn has been a super helpful rep, I think he's the 3rd one I've been on and he's the absolute best, and I plan on utilizing smartsheet for life. Tech evolves by the minute these days. Don't kid yourself into believing the money isn't worth spending to be come more efficient.
Ti
Timkane
6 years ago
Effective with time tracking.
Effective with time tracking. Reliable with documents storage. User friendly customer support
Ba
Barbara
8 years ago
Can't work without SmartSheet!
I love SmartSheet. I didn't want to start using the program, but a new COO required it. Now, I can't live without it! As a consultant, I have different companies, projects and goals for each. There is no way for me to keep up with all of them without SmartSheet. The first item on any project list is to get my clients on SmartSheet!
FK
Francois Korf
12 years ago
Smartsheet
Having used a number of different systems in the past on projects, I am very happy to say I made the switch to Smartsheet and have not looked back since. Apart from using it for projects, it seems to have automatically become my preferred system to do just about everything from budgeting to resource management and even just sharing data. Thanks guys, keep up the good work (love all the updates)
BJ
Brian Juntti
12 years ago
Easy to use, versatile tool for collaboration, project management and more!
The great thing about Smartsheet is that it has the robust features and abilities of spreadsheet software that most professionals are familiar with, plus it has great collaboration features that keep people updated, in the loop, and with access to files they need. It also has a great library of templates that others have developed, so it's easy to find something to start with and customize to your needs. Smartsheet has been the go-to collaboration tool for my team for the past 8 years!
MK
Maureen Kenney
12 years ago
Best collaborative project management software on the market (and more)
I have been a SmartSheet user since 2011. Over that time I have used the this tool for a variety of functions, including project management, document sharing and management, spreadsheet tool, survey tool. It has helped to organize my life at home and work, and I get satisfaction when I can introduce this great affordable tool to others.
RP
Rob Packard
12 years ago
Using this product since the beginning!
Task lists don't work unless they have a communication factor built in. That's what this product is - a spreadsheet (and a lot more) with communication.
FL
Frank LoCascio
12 years ago
Great Project Management Software
If you like MS Project, you will like this and get the benefits of being able to share with others. All they need is a GAPPS account
AB
Arden Bond
12 years ago
You guys are awesome!
we use Smart sheet as a live order tracker for our clients. Gives them real time information.
rm
ross r. mason
12 years ago
Online collaboration for spreadsheets...that's just Smart!
At first, Smartsheet was attractive by just how much better it was than Google...MUCH BETTER! However, when I learned we could incorporate collaboration, and the ability to isolate specific rows for sharing, it immediately became a powerful solution to workflow challenges we really had yet been unable to solve. Especially once I realized we can easily integrate Box.com and share links to new video previews with clients on the same Smartsheet row we asked them to review for confirming the metadata we would use when we syndicate that video...THAT'S HUGE! Previously, this took emails, phone calls, this platform and another...now we send them ONE Update Request and they've GOT IT! Which means we get what we often could not get done effectively before. It's really amazing. It's not just Smart, it's Brilliant! BRAVO! (and thank you:)
NK
Neil Kilgour
12 years ago
Our business is better by having SmartSheet as one of the team.
It is the glue that binds of resources, yet allows flexibility and remains attached to our core business activity. Simply would not look at anything else.
EG
ERIC GILLAN
12 years ago
Smartsheet is an asset to our business.
We have been a Smartsheet user for 3-4 years. It is a valuable part of the daily operation of our company. Smartsheet is utilized by our entire organization. One of the most important attributes of Smartsheet is that it constantly evolves, and the users benefit. I would highly recommend to users that want to have a tool to communicate throughout their company, a place to manage the flow of projects, with documented communication, or a place where project information can be kept and utilized in one area.
RD
Russell Deer
12 years ago
Value in Education
In a time pressed environment, where data needs to be collaboratively gathered, analysed and reported, you can not go past Smartsheet.
MK
Marc Klein
12 years ago
Smartsheet is integrated into all our Major Events
We use Smartsheet to coordinate hundreds of schedules, event plans, contact lists, project plans and almost every other piece of materials in delivering Major Sporting Events!
JH
Julian Hurrell
12 years ago
Love smartsheet
I have been using Smartsheet for about 3 years and have had great success with it.
VF
Veronica Flores
12 years ago
Always Evolving
We are a Google campus so SmartSheet works perfectly for managing projects: Links to Google Docs, SmartSheet Add Ons like Merge allow for creating formatted reports in Google Docs using SmartSheet data rows. SmartSheet Alerts is a great feature not provided by Google Docs and works wonderfully with SmartSheet Web Forms. We're alerted of a submission for every entry, immediately or once daily if desired. Update Requests allow for easy tracking and follow up of action items. I call it Google Docs on steroids. For you're using Google Docs/Email/Calendar then user adaptability is not a problem. I love that SmartSheets is continuously evolving but adding new features. Keep it up SmartSheets. :)
04
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smartsheet-mt
128Reviews
Scalable project plans
Advanced task tracking features
Free 30-day trial
Top Reviews
MC
Multi Conveyor
1 week ago
CAMPAIGNER is one of the only platforms…
CAMPAIGNER is one of the only platforms that still has real human beings that answer the phone immediately and troubleshoot my account in literally minutes. That customer service is PRICELESS. Thank you, Campaigner.
RS
Raven Salyards
4 weeks ago
Wonderful experience
Wonderful experience, Connor Mozer got our account set up and running quickly. He showed us how to use everything through a very informative demo. When I needed to change our username, Don-King did such a great job changing that for us. Excellent customer service.
BH
Brad H.
2 months ago
Patient, useful technical help...even when it's not their problem.
The technical help I receive is calm and easy to understand without making the user (me) feel dumb with technology. I just had an issue getting my campaign out, but it was the fault of my computer, not Campaigner. They were patient and helped me troubleshoot step by step until I found the offending extension and shut it down. It's that level of service I appreciate and rely on.
Co
Colleen
2 months ago
Don King was extremely helpful and…
Don King was extremely helpful and professional , solved my issue before we ended phone conversation.
LK
Lewis Keel
5 months ago
Great platform backed by people who care about what they do.
The sales guy was great. It's been so long now that I've forgotten his name, but he was great. I've since moved through a few other sales reps over the years. The platform is (in my opinion) easy to use. The learning curve from what I remember was a bit long, but that's mostly due to all of the features I wanted to use and all of my ideas that I wanted to implement. When everything was up and running it was very easy to use, more so than a lot of other email marketing software I've used in the past. I would say that I am a power user on Campaigner now and I get a lot out of it. I've noticed the more you implement and integrate the more you'll get out of it and the more you actually benefit from it. Lately I've been all over the newer features that help you with list cleaning, collect contacts, and AI segmentation. Some features are extra cost, but they are well worth it. Email marketing is getting more and more particular about how and what you send and these extra things help out a lot. I came in at a price that included a CSM at the beginning and that was super helpful. If I needed to learn everything on my own it would've taken a lot longer and who knows if I would be where I am today without that foundation being laid. The CSMs really know their stuff. They helped me figure out how to best set everything up for what I wanted to achieve. It did take a while as mentioned before, but lord only knows how long it would have taken me to figure it out myself. It isn't that the platform is difficult to use, there's just a lot a features to setup if you want to take full advantage. My email marketing did so well that I ended up moving up in level or package that replaced the CSM with an account manager. It is as I understand it an elevated level of support and they deal more with strategy vs. the training and implementation assistance the CSM helped with. I've only reached out to support a few times as the CSM and AM were always helpful enough that I didn't need to reach out to support except for some minor technical issues that ended up not being actual issues, just something I messed up in my own account in the end... Great customer service all around from what I've seen. I've been using Campaigner for probably like 3-4 years now and I recently reached out to support to open a 2nd account as I'm trying out SMS next and had a great experience and realized I never left a review for these guys. After all the help they've given me in the past, I figured that they've proven themselves long enough to warrant a good review. Every software and service has their hiccups, but the customer service is excellent compared to other platforms and the software has been reliable for me compared to many others I've tried. Thanks to the Campaigner team for the years of service and success. Just waiting to see what new features are going to be coming out to see if I can add anything else to my email marketing arsenal!
TM
Tami Mitchell
8 months ago
I've used Campaigner now for over a…
I've used Campaigner now for over a decade. We send about 140,000 emails each month and have experienced minimal issues, good deliverability, and most importantly, excellent customer support whenever we call (which I did today).
Za
Zanne
8 months ago
Isaac was fantastic fixing the issue of…
Isaac was fantastic fixing the issue of me not being able to sign in or reset my password. Was a little crazy getting it to work but his patience and explanations were top notch. Everything now works and very happy.
Ruby Potgieter
9 months ago
Staff at Campaigner
The staff at Campaigner are well versed in their duties and always very helpful for anything I have ever requested. I'm sorry to be leaving as I have since moved and no longer require this access. I was able to send in an email to have myself removed from their distribution listing and it was responded within a more than sufficient time frame. Great team overall and always respectful.
Abbas Ziyad
10 months ago
Excellent Delivery and Support
We have had a great experience with Campaigner over the past eight years. Email deliverability has been excellent, and the support team is highly responsive - typically attending to requests within minutes and resolving them within hours.
GP
Greg Peddie
11 months ago
Just had a great experience with the…
Just had a great experience with the support team at Campaigner. Courtious Diligent Respectful Problem Resolved
Yuanmei Zhang
2 years ago
Excellent technical support!
Excellent technical support!
James Waldron
2 years ago
Great company - Great Delivery - High CTRs
Great company - amazing delivery services, high CTRs and open rates. Phillippa is our account manager and has helped our business grow extensively!
MH
Michael Hughes
2 years ago
Fantastic support and functionality
We have been thoroughly impressed with Campaigner's email marketing platform and their exceptional account management support. The platform itself is packed with user-friendly features that make creating, managing, and analyzing email campaigns easy. The tools available cater to both beginners and seasoned marketers alike.
Amy LovesPaul Cool
2 years ago
HUGE impact on my online sales
Campaigner has a HUGE impact on my online sales. I send a weekly email to subscribers and always see an IMMEDIATE jump in traffic and sales! Grateful.
NP
Neha Patkar
2 years ago
It was a great experience
It was a great experience, when I called up today, billing problem got resolved. got satisfactory answers
Greg Lee
2 years ago
Jose was AWESOME and very patient with…
Jose was AWESOME and very patient with our team today.
MC
Multi Conveyor
2 years ago
Unsurprassed ease of use, CTR and customer service!
Our company has been using Campaigner for nearly almost a decade. For a short time we tried another mass mailing portal, but after learning the difference, we came right back to Campaigner! The program is simple to navigate. The CTR and CTOR rates are outstanding. But most of all, you get a REAL LIVE PERSON when you email or call for assistance. 100% Customer Satisfaction Guaranteed. No chat bots, automated responses or long wait times. Answers in minutes. Highly recommend!
SM
Steven Miller
2 years ago
Excellent service
Excellent service - Thank you
CE SFU's Vancity Office of Com
2 years ago
Newsletters still hold sway
Social media is increasingly becoming a wall of noise, but our audience trusts our newsletter as a vital source of information for updates, events, podcasting, and more. This user-friendly service offers in-depth design features and powerful analytics, which have been instrumental in helping us grow our audience.
Creative Services
2 years ago
Great for Our Business Marketing
We've been using Campaigner for our real estate brokerage and coworking facility for about six years now, and their customer service has been consistently excellent. Anytime we have a question or an issue, their 24/7 support is always there to help. It's refreshing to speak directly with a person rather than having to submit an email and wait for a response. They’ve always been willing to work with us, which we truly appreciate.
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Top Reviews
Br
Brighton
1 month ago
Great platform, easy to use, wonderful customer service!
I cannot say enough good things about the customer service we have received from Omnisend! Melanie, Ruddy, and Ally have been absolutely wonderful to work with. All three have been incredibly kind, patient, helpful, and understanding throughout the entire process. They have gone above and beyond to answer our questions, walk us through everything, and make sure we feel confident and supported every step of the way. It is so refreshing to work with people who genuinely care about their customers and are willing to take the extra time to help, no matter how many questions we have! Their patience, kindness, and willingness to help have made what could have been an overwhelming process so much easier and more enjoyable. We have never felt rushed or like any question was too small, and that means so much. We are extremely pleased with our decision to switch to Omnisend so far and are excited to see what else the platform has in store for us!
Mark Drill HilBilby
1 month ago
Real Time Support
very helpful real person with AI support in real time in Aus.
Ra
Rachel
2 months ago
Omnisend has been so wonderful with our…
Omnisend has been so wonderful with our account migration and has handled it all, has been so responsive and supportive with any questions we've had. Highly recommend. Ruta is our account manager and has been AMAZING.
wr
wander & roam
2 months ago
Omar is fantastic!!!
Omar is fantastic! Wealth of information, great customer service and respectfully follows up at the perfect time. 5-stars.
MR
Michael Richter
2 months ago
Clear instructions and stepped in to resolve the issue
Clear instructions, patient and very knowledgable.
JG
John van Gorp
3 months ago
I really recommend Omnisend for its excellent product and service.
Joining Omnisend has been an excellent decision. The integration with our Shopify store has been seamless, and the webinars have been informative and action-oriented. Rūta got us started on our journey and she has been of great service. I really recommend Omnisend for its excellent product and service.
AH
Amberli Hartwell
3 months ago
The staff are genuine people so you…
The staff are genuine people so you dont have to chat to a bot when you have questions! They are always very wiling, patient and thorough when they help you. The system is as easy as it can be once you get the hang of it.
Green Olive Publications
3 months ago
Burak was great at handling my…
Burak was great at handling my questions. It was very confusing to set up but he helped me through everything step by step. He had a lot of patience and took the time to help me out. *****
JC
Justin Case
3 months ago
Migrating marketing apps is usually a…
Migrating marketing apps is usually a complete nightmare when your Shopify theme has as much custom logic as ours does. I was seriously dreading the move. But the Omnisend team actually took the time to look at our specific setup before transferring anything. I hit one technical snag trying to build out our post-purchase flows, and Mathias from support emailed me back in literally two minutes to fix the integration on the spot. We got everything dialed in without adding a single second of site bloat or messing up the checkout flow. It is incredibly rare to find a platform with support that actually understands the backend. Solid addition to the stack.
Green Olive Publications
3 months ago
Great help
Great help! Thiago answered all my questions *****
Kevin Turner
3 months ago
The integration went smoothly
The integration went smoothly, they took care of everything. My setup was unique and Omnisend took the time to understand what I had setup, and then migrated it.
DN
Dave Nixon
3 months ago
Excellent service as always
Excellent service as always
Raymond Sidhom
3 months ago
I tahnk Omnisend Agent for them quick…
I tahnk Omnisend Agent for them quick answer for resolving problem and verification
Brandon Hoang Ruiz
3 months ago
The experience was great and their…
The experience was great and their migration and account team were very helpful. They answered all my questions and concerns and made sure I was taken care of throughout the whole onboarding process.
Or
Orlando
4 months ago
Pauline Great Support
Pauline Great Support She was very supportive and it shows good knowledge about my request. It helps helps me to feel more confident with Omnisend. Thank you
Green Olive Publications
4 months ago
Johnny was great helping me fix my…
Johnny was great helping me fix my workflows.
Strain Envy
4 months ago
Sign up was easy and support was fast…
Sign up was easy and support was fast and easy to understand.
Green Olive Publications
4 months ago
Irem was great answering all my…
Irem was great answering all my questions and helping me out with everything *****
Daniela Duailibe
5 months ago
Even though I can speak English
Even though I can speak English, I asked Tiago if he could speak to me in Portuguese because I’m in a bit of a rush, and the conversation would flow much more smoothly for me. If he hadn't been able to speak Portuguese, I could have proceeded with the chat in English, but he did speak Portuguese and—with great patience—helped me with the basic tasks I didn't know how to navigate. I was very happy and felt truly welcomed by the company through his service.
Stephen Zakariasen
5 months ago
Greta got back to me right away…
Greta got back to me right away regarding a technical issue. Thank you.
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