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Hubspot has continued to innovate and improve it's functionality. It is the best marketing automation platform that I've used and it becomes even more powerful if you have the whole enterprise suite. Customer service is much better than other software companies I've dealt with as well.

Extremely happy with their services. If you are a small business who are looking for a CRM system use Hubspot.

Wow! I continue to be incredibly impressed with HubSpot. It feels like they are always building, iterating, and adding meaningful value to their platform. Just when you think the product is comprehensive, they roll out another set of features that genuinely improve your workflow. I'm absolutely delighted with the new AI enhancements. This isn't just a gimmick; these are thoughtfully integrated tools that are already saving me time and helping my team work smarter. Whether it's drafting content, summarizing long threads, or surfacing insights, the AI features feel like a natural extension of the platform and a massive step forward. It's rare to see a company at this scale push boundaries so consistently. Kudos to the HubSpot team for not resting on their laurels and for continuing to build a product that truly helps businesses grow better. Highly recommended!

I love Hubspot all they way, intuitive, well connected, it’s just a great tool for marketing and sales integration.

We made the switch to HubSpot from Salesforce, and although HubSpot is expensive, the way it has automated many aspects of our sales and general business cannot be undersold. The product is continually being advanced and overall has made a massive transformation in our business.

Sure their Upsell growth strategy is ridiculous...but there CRM is second to none! The platforms never ending "evolve" mindset is exactly what is needed in the ever changing technology, integration and reporting world for mid-enterprise companies. For companies living in or thinking about adopting the flywheel model... I couldn't imagine trying to pull it off anywhere else!

Best CRM platform. We track all our leads and plan campaigns here.

Great support from the customer support and devs team. Special kudos to Fredy González!

My most favourite app

I love hub spot CRM!! We have just moved up to the professional version of this software and are at the onboarding stage. So having our hand held for 3 months to make all fields on the system relevant to us and to learn about more features we will be using in the near future, that the professional version offers. This software is amazing! What it doesn't offer, isn't worth having. It truly does it all and helps run your business. I wanted to leave this review to say how great the onboarding process has been with Gerardine Farrell. She is absolutely brilliant at what she does. Gerardine talks you through each and every little piece of change that you need to know about the system. She does this in a very clear, slow and helpful way and even records the calls, so I can refer back to it after our sessions, so to remind me of tasks I need to do. What a great asset Gerardine is to the Hub Spot company!! Thanks so much :)

Worst experience ever! Worst customer support we have moved to zoho it’s a 10th the price with excellent customer service

Super outil.

We've been a HubSpot client for over 10 years, and it’s been exciting to see how their products have evolved to stay at the forefront of technology and usability. However, as a small business, the high cost has been a significant challenge for us over the years, creating financial stress and difficulties with billing and collections. Recently, I voiced my concerns by posting a review and reaching out to HubSpot’s head of customer service. I was pleased to receive a prompt, receptive response, and he connected us with an excellent team member who worked closely with us to adjust our plan and eliminate services we didn’t need. One thing to keep in mind as a new client is that HubSpot requires an annual commitment, so it’s essential to think through what services best match your needs. Though the process involved a few bumps on both sides, we ultimately reached a positive outcome, and we're grateful for the support we received. For any small, growing business, HubSpot offers a solid platform, and our experience with their website builder has been excellent—intuitive, reliable, and consistently updated. We look forward to a bright future with HubSpot!

I love how Hubspot has helped me organize my operation and track the main KPIS.

Robust features, ease of access, neat and clean design and easy settings and complete knowledge base articles.

Using just ticketing system. It works like charm.

HubSpot's latest sales hub updates make the life of a sales-person easier. Sales workspace, with guided actions, enables them to finally focuse on sales and nothing else.

I've been using HubSpot since 2010. It's a favorite tool of mine, and a favorite brand. A few things I love include: User-friendly interface (it's built by incredibly intelligent engineers for everyday folks like me - I don't need an engineering PhD to use it), automation tools for sales (sequences) and marketing (workflows), easy reporting, and centralized data for easier collaboration across teams. Plus the secret weapon: a smart, generous community to help you in your HubSpot journey.

Managing and administering your website in HubSpot is amazing, mainly for 2 reasons: first, you don't have to worry about any technical or security aspects, everything is covered and by far. Second, the metrics and integration with the CRM are very useful to know what best contributes to generating not only traffic but also what content generates leads and which ones contributed to the generation of a client. This is something that allows you to really build a website that is your main seller 24/7.

Intuitive Interface: HubSpot's platform is incredibly user-friendly. I was able to navigate and set up campaigns without much hassle. The layout is clean and logical, making it easy to find what you need. Comprehensive Features: HubSpot offers a lot of tools, from email marketing and CRM to social media management and landing page creation. Helpful Resources: HubSpot's knowledge base and blog are packed with useful information.

We were on a 3-way call, and our Rep Bea was very patient, articulate with directions and encouraging along the way. We took care of all items necessary. Thank you.

We have been using Constant Contact since 2008. The Constant Contact features that are relied on the most in our office focus on simplifying email marketing, with an emphasis on ease of use and consistent, reliable communication. For our clients, the Drag and Drop Email Editor is one of the heavily utilized features for creating professional-looking emails without needing design skills. Our clients rely on the library of mobile-responsive templates, with recent updates allowing more customization.

It is very intuitive and easy to use and to set up your email templates. Adding new contacts whether it is one or a whole list is very simple as well. It makes sending emails to specific lists quick and painless and it is great that I can track who received which emails and if and when they opened the emails.

They've helped me adjust my plan to fit my business needs and the tools are overall intuitive.

I signed up our church for Constant Contact sometime in the early 2000s, back when email marketing still felt like the Wild West and “newsletter” meant something closer to a digital flyer than a strategy. I remember sitting at a chunky desktop computer, thinking this might be the thing that helps us grow. At first, it was simple. A monthly email. A few announcements. Maybe a blurry logo pasted awkwardly at the top. I didn’t know much about open rates or click-throughs—I just knew we needed to connect our church in multiple locations and this platform gave us a way to say it to more than one person at a time. Over the years, everything changed. I stopped thinking of the emails as “marketing” and started thinking of them as conversations. Stories. Updates. Little windows into what was happening and why it mattered. And after years—decades, really—I began to recognize names. Subscribers who had been there almost as long as I had. People who replied, who engaged, who stayed. Twenty years is a long time in technology. Tools come and go. Interfaces change. Features get added, redesigned, sometimes removed. But what stuck with me wasn’t the platform itself—it was what it enabled: consistency. Showing up, again and again, even when I didn’t feel like it. Writing something worth sending. Hitting “publish” and trusting that someone, somewhere, would read it. Looking back, I realize Constant Contact wasn’t just a service we used. It became part of the rhythm of my work. A quiet constant, exactly like its name promised. And in a world that changes as fast as this one does, there’s something surprisingly powerful about that.

I have used Constant Contact as a Marketing Director at a community bank, as a business owner helping my marketing clients build their businesses, and as a partner of Constant Contact. I have tried helping clients with other email programs and I have to say, I flat out refuse to use anything else now. The product is superior and the customer service is second to none. Between their ever-growing knowledge base, video tutorials, user-community, and their paid customer support, you will always have someone to work with if you have a question. And yes, email still works. People who sign up for your emails are already engaged, and with a consistent strategy, sales are made. For every $1 spent on email marketing, the ROI is $37.

Constant Contact has been a must-have for my business since 2008. Prior to that was used for more than 5 years by my employers. The user friendly tools are perfect for our business and our clients. Constant Contact allows us to communicate how we want, when we want which helps us stay updated with customers. Using the registration features and text reminders in perfect for revenue generation. Highly recommend! Don't even second guess it. Best investment you could make for your business small or large!!

I have been using Constant Contact for many years and I am very comfortable and satisfied with all the great tools that they offer to create emails and events. I have stumbled on few features that were not there, but by consulting with the knowledgeable support team, they were able to make those features available. That is, they have a great support team, always available to listen and help. Also, have to mention about the constant contact community, were I get great information and how they do business.

We are a small non-profit and have used Constant Contact for over a decade for our communications. We have several audiences: art patrons, artists, business sponsors and volunteers. CC lets us target specific messaging to each group. The platform is easy to use and if we have ever needed support - the team is very responsive. We were selected to be part of the CC Champions program this year as well which connects us with other businesses to exchange ideas, critiques etc.

The customer service at Constant Contact is unmatched! I love that they have so many different options (call, text, video chat) and it's always easy to talk with an actual human.

Great Company

Constant Contact is a great way for small businesses to market. They also offer great free webinars, a helpful customer service team, and a strong community to further your skills.

I want to give a huge shoutout to Bea from Constant Contact. From the moment she picked up the call, she was patient, thoughtful, and so thorough in her explanations. She never rushed me, and she made everything easy to understand. At one point I even shared with her that her kindness reminded me how I should be with my own mom when she asks me for help. It’s rare to hang up a support call feeling genuinely grateful, but that’s exactly how Bea made me feel. Thanks, Bea! I hope you get to see this.

Shannon is very capable. Give her a Raise!

Shannon Earls was extremely helpful. She found the original template for the society's newsletter. She also described different levels of service (marketing advisor marketing specialist as well as premium design). She also explained the advantages of signing up for sms.

We are very pleased with Constact Contact and highly recommend it.

Competent, knowledgeable, friendly, courteous

Shannon was patient, courteous, and pleasant while we worked through non-standard issues.

Shannon was determined to solve my problem even though the solution was not obvious. It was a challenge even for Tier 2 but Rice kept looking until he discovered the problem--just a tiny remnant of an event box that prevented my campaign from being published. I'm so glad they solved the problem.

Great assistant. Lovely manner and quick in solving my issue.

I had a positive experience with the company. They are a bit higher price but you get the value back.

Reports, automations, all in one place, it’s not cheap but it’s solid

Feels genuine add reliable.

Salesforce has a product for small business. We have three seats and its much cheaper than when I used it five years ago for a larger business. Works well and relatively inexpensive, functional and easy to use.

I am using this Salesforce crm software the working is very easy

superior and way ahead in terms of technology in every aspect

Been using Tableau for years, both the software is great, and the support have always answered my questions in quick and clear manner. Highly recommend

My experience with Salesforce has been positive, especially in terms of customer relationship management (CRM) and business automation. It provides a centralized platform to manage customer interactions, track sales pipelines, and analyze data for better decision-making. One of the best things about Salesforce is its customizability. It allows businesses to tailor workflows, automate processes, and integrate with various tools like Slack, Gmail, and marketing platforms. The dashboard and reporting features make it easy to track performance metrics and gain insights into customer behavior. The cloud-based accessibility ensures that teams can collaborate from anywhere, and the mobile app adds another layer of convenience. Lead management, customer support, and automation tools help streamline operations, making it easier to stay organized and efficient. Overall, Salesforce is a powerful and scalable solution for businesses looking to improve customer relationships, enhance productivity, and drive growth.

Does the job for us! Allows us to easily manage our contacts and prospects. Would love to see a newer platform with easier management, but Salesforce is very robust and offers a lot of flexibility.

Great products and assurance Professional Services. Does a lot for customer service. Dreamforce is an amazing event, getting to know all the new features and talking to experts for any doubts. Great demos!

We love integrating Salesforce in our clients businesses!

I have been using Salesforce for several months now and I must say I am thoroughly impressed with its capabilities. The user-friendly interface makes it easy for my team to manage our customer relationships and sales pipeline. Recommended for anyone who wants to build seamless workflows and upscale their business.

Salesforce CRM is excellent for opportunity tracking. My account team is also very good because we set an upfront contract on how we would like to communicate and consult with each other from the beginning. I think that's important.

Great experience with Salesforce Help team! We opened a case (there was a problem with Opportunity Type values) and throughout the process our problem was handled with attention and clear communication. Today our case got solved successfully and we are very happy with the solution! Big thanks to all the specialists who helped us with the case!

I've used them for years. It's good for what it does.

It's easier to use, and has a lot of community support. You can easily find whatever you want to do already done by others before and templates. One of the best CRMs on the market. It's pricing is honest and transparent.

Salesforce is the best CRM on the market, hands-down! We spent months looking at tons of different CRMs and platforms, and previously tried other CRM solutions like HubSpot, but we eventually had to switch to Salesforce and that's the best decision we've ever made! We saved > 20k a year after switching to Salesforce! Our cost went down, and the efficiency went up! Salesforce has a very transparent pricing structure, compared to its competitors like HubSpot, whose prices have sky rocketed in recent years, while Salesforce has cut down its pricing structure for customers!

Best CRM in business

The best in the business. Great ecosystem, a really powerful platform that does take some management, but once set up with a plan to manage on an ongoing basis it’s by far the best out there.

Salesforce is truly the only CRM that can be as flexible as we want while keeping the development as simple as it is. Salesforce is the entire "backbone" of our company, and I couldn't be more pleased! Can be tedious to get started with, but it is saving us hours on end, so I won't complain!