Company registered within 24 hours
The new company was registered within 24 hours. I appreciate getting some services from them for the first year free of charge, which is very business-friendly at the start.
Honest Review Based on My Experience
I’ve been using Northwest Registered Agent for months now, and I feel it’s time to share an honest review based on my actual experience.
From the very start, they made the entire process of establishing my LLC smooth and hassle-free. They handled everything for my company, including securing a domain, a dedicated website, a business phone number, and even a professional business address.
One of the standout features is their online account portal, which is incredibly user-friendly. Whenever I need any additional services—whether it’s filing forms, updating details, or requesting government documents—I can do it instantly through my account without having to wait or submit lengthy requests. Everything is accessible, and I can even print what I need immediately.
Their customer support is another highlight. Whenever I’ve had a question or faced an issue, I just sent them an email, and they responded quickly and efficiently. It’s clear that they genuinely care about their customers and take ownership of solving any problems that arise.
I waited a few months to write this review to ensure it reflects a real and thorough experience. I can confidently say Northwest Registered Agent has exceeded my expectations. Highly recommended For anyone looking for a reliable registered agent that covers most of the needs of startup owners
Good company
Good company. They quickly updated my registered agent information with the state.
Outstanding customer service from…
Outstanding customer service from Arlene and the team. Patient, helpful, friendly. The goal is always a happy customer and not just profit at all costs. Will happily use again and recommend to friends.
Exceptional Customer Service
Today, I faced the daunting task of completing the Beneficial Ownership Interest form mandated by FinCen—a process I had been dreading given my ownership of several companies. Michele Parker transformed this cumbersome obligation into an effortless experience. Her expertise, attentiveness, and warm professionalism were remarkable. She is undoubtedly an invaluable asset to Northwest Registered Agent, and I commend the foresight in hiring such talent. Not only did Michele assist my son with his forms, but she will also be helping my daughter and parents. So impressed by her exceptional service, I recommended her to a business associate that very evening. Moving forward, I will rely on their services for all my business needs and will eagerly recommend them to others.
Great Service! Special thank-you to Sharon!
I've found Norwest Registered Agent to be so incredibly helpful. My experience with them has been stress free. They are knowledgeable and efficient. I have nothing short of glowing reviews for them.
Highly recommended!!!
My company, GRIFFOX LLC, was originally established in Florida, and I needed a Registered Agent to expand our operations to Missouri. The process was seamless and efficient, completed in just one day without any issues. I am thoroughly impressed with the service provided and would highly recommend it to anyone looking to establish or expand their business. Thank you for the outstanding support!
First LLC registered agent without BS
The first LLC registered agent that doesn’t charge for BS. I chose Wyoming because of the best options and they gave me my US address right away as well as a US phone number with which I can be reached and also reach out to the IRS to get my EIN super fast. It’s amazing how fast it all went. I was with Bizee before and tried twice, had to fight for damned verification of my bank account 🙄 In the end I had to file for a chargeback with my bank. All the other service providers were charging for every single BS I know how to do myself. What I needed was a registered agent to take care of my filings. And this is what I got. Amazingly fast and without BS!
One of the best USA companies
Everyone who helped me at Northwest Registered Agent has been nice and competent !! They offer the best value.
So far..so good
So far... so good. I applied for LLC and received message back the next day about some missing info. I called and they responded within 20 minutes.
So far, so good.
So far, so good. Only been a client of theirs for 24 hours but I love how their staff are straight talking and gets the job done. It's a rarity these days then most companies allow their front-line staff to only communicate with customers via cut and pasted scripts.
However, their Stageline system runs like a Windows 95 laptop (if any of you are old enough to remember having one of those!), its glitchy, it's buggy, and if this is a third party software provider, seriously, just get rid and put a new tender out.
I spend more time seeing that buffering animation than I do actually a fully functioning page. Furthermore, I received an email stating they have uploaded my VO lease agreement - no such document has been uploaded. I also login and it goes back to the "Great work! You are one step closer to forming your company." page when the company is in the process of being formed, then it invites me to hire them as a RA - I've already hired them. It also tells me there are no services connected with my company despite having an email confirmation of all the services I have chosen.
Great staff, poor IT.
Responsive Customer Service
Responsive customer service who can answer questions as needed. So far I am utilizing their service with filing companies and registered agents in 2 states.
My experience was great becausee Mr
My experience was great because Mr. Malone, my agent, did an excellent job answering my questions, explaining set up steps to me, and acting professionally at all times. NRWA got it right by employing the right kind of people executing quality customer service.
Great for new business owner
I signed up with Northwest Registered Agent a couple months ago, and they have been extremely helpful. One of the representatives called me to walk through their services and to ensure that I was all set up. Given this was the first time that I registered an LLC, it was great to have that immediate availability from Northwest's support staff.
We have been using Northwest Registered…
We have been using Northwest Registered Agent services just over a year. We needed RA service and state filings for 49 states and it was confusing. Madison Shaw, at Northwest is hands-down one of the most efficient, organized and knowledgeable Corporate Guides there. She continues to go above and beyond to help us with all we need. So personable and sweet. She is able to simplify things. I would give her 10 stars if there was an option to. Unbelievable service! I highly recommend her and Northwest Registered Agent.
Company reached out to me to help me…
Company reached out to me to help me get my website set up, couldn't believe the service. Arnold was amazing! LLC setup and all the forms were easier than I expected. Will use for anything else my business needs.
RECOMMENDED TO ME, NOW I HIGHLY RECOMMEND THEM TO OTHERS!
My tax prepper recommended I use northwest to file my LLC and I am VERY HAPPY she did so! Only hours after signing up and filing my LLC I received a call from a kind, caring person on the phone who welcomed me and asked if I had any questions. I was very surprised and honestly relieved I filed with a company who values human interaction and personal attention. Excellent customer service continued through promt email communication with Cassandra and Ronni when I wanted to follow up and obtain an EIN. I received it only hours after I'd submitted the request! Very impressed and satisfied. Thank you Northwest for making me feel so safe and taken care of! If you're reading this wondering if you should use their services, look no further and sign up!
*Brilliant, humane and patient customer service!*
I honestly don't understand some of these awful 1-star reviews from the experience I've just had with Northwest, specifically with their representative Brad Miller there.
I had been fairly worried about forming an LLC with an internet company online since the whole field of accounting and bookkeeping tends to cause me a fair amount of anxiety.
Being a non-resident from Germany unfamiliar with US English legal terminology, I found the backend user interface after formation intimidating.
I expected to sit in the customer service hotline for ages just to be met with a potentially hostile or arrogant representative eager to get me off the call, or berating me. The opposite proved the case: I had the nicest and most patient agent on the phone who was fully empathic about my situation and authentically helpful: explaining the backend calmly and with genuine kindness despite my mild exasperation.
I realised that at this present moment in time, I need a different solution to my current requirements; but would 100% happily rely on Northwest's services again after this unexpectedly excellent customer service experience.
It's easy to feel caged as a customer once a company has "taken your money". I felt that here - contrary to my worries - the agents are authentically there to help and guide with a process that for many of us, will be daunting and new.
Thank you for your understanding and cooperation, and shoutout to Brad here. All the best and perhaps until the next time!
Northwest Registered Agent
Northwest Registered Agent, LLC has served me very well with my LLC for the past few years. Intelligent, efficient, courteous and professional. They cover all my needs, yearly follow-ups, emails when docs or payments are required with sane time margins and no unnecessary fuss. I really appreciate them! They are very good and give me great peace of mind.
Would recommend
Final Update: Northwest has done a good job after the initial issues. Satisfied to the point that i am changing the rating to 5 star and would recommend using them again. Update: Northwest Registered Agent did refund the monies for work not received in a very timely manner (A+).
But as I need to file another piece of paperwork with the government for "S corp" status, the address they put was incorrect. Their explanation was "We didn't file for the LLC" (no kidding, you messed it up somehow). So just a lot of little things that I really don't have time for. It's good to see that they are paying someone to follow up on customer service and review sites. Note that it took a month to respond to this review. In the end, I believe that they are a good company that has/had some issues that they are rectifying. I will upgrade this score once all my paperwork is completed.
I paid the extra "upcharge" monies to get expedited service. I had to email them to tell them to file for the EIN because Nevada already accepted the application. Their dashboard was two hours at least behind the nevada website.
They keep getting error messages saying my ss number and name dont match. The number they give to call (which is on the IRS website) only says "your information was incorrect" and hangs up.
Four people keep submitting and getting an error, but can't fix the problem. None of the filers will answer the phone. The best email was "have one of your partners use his social". I have my original card, I went on the MySocial Security site, and there are no problems. This sorry company can't even file a form. I have all the emails. The best thing about this sorry excuse for a company is that you can't leave a Google Review. As far as trust pilot, I wish i could give a negative 100 stars.