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Fast, knowledgeable, and professional. Had diagnosed the issue and worked to rectify it in minutes,

The rep was able to quickly cancel my sub per my request with limited friction. The lowest tier plan renewal rate is ridiculous and forced me to migrate to hostinger. I’ll be recommending hostinger to all my clients going forward. Additionally, maybe improve the ui for cancellation. Dark patterns are suspect and cancellation shouldn’t be buried. Bc of this I was billed even though I had previously gone through the cancellation policy. Improve your user experience by removing dark patterns. Do better

I need my DNS Records updated and Host Gator was able to complete the task for me in just minutes.

Excellent support

Thanks so much

Friendly, helpful service that was also efficient and fast - I didn't experience the long pauses that can often happen when using Chat for help. Special thanks to Pratheek Karkera from Customer Service, who took care of the issue I was having (nothing that was due to action on the part of Hostgator). I've been using Hostgator for years and wouldn't hesitate to recommend it.

was pretty fast and pretty helpful

Vivek V was very helpful, gave me all information I needed and resolved my issue in one session

Hostgator always has the best customer service. High quality, willingness to resolve your issues and answer your questions in the best way possible. I wish they had TLD .no as this would make it 10/10

Preema D sorted out my issue in one interaction.

I am now into my second full year using HostGator and Titan for my domain hosting and business email needs. Prior to these partnerships, I often just dealt with internet and/or email problems, so that I did not have to endure what I knew would be a frustrating phone call that ended with me just giving up. Holy Buckets!! HostGator has not required any interaction with me other than paying the invoices. However, I have needed to contact Titan customer service over "pilot error," issues and\or adding additional services. Every interaction I have had with Titan has ended much quicker than I would have ever guessed with me ALWAYS being satisfied beyond measure. Even today I purchased what I thought was the subscription I needed, until I wandered upon a plan that would better suit my needs at a reduced rate. Immediately after explaining my error, the Tital agent refunded my original purchase and completed the upgrade for me. All I had to do was follow along and agree that it was what I would prefer. I have not had any internet\email issues that have caused me to not initiate a solution knowing I would be incredibly frustrated getting there. THANK YOU to both HostGator & Titan. THANK YOU so very much!!

Ashvitha was very knowledgable and helpful. Thank you.

I am happy with their service

Rep Stara was great. She managed to get me the grace period after escalating it internally. She was very courteous, patient, and willing to help. Apart from that, I had a chance to speak to one of your agents in the past, and he spent a good amount of time sorting out my issues. It is very important to have human support when needed, particularly when most of the businesses are getting rid of them.

The best customer support ever.

Very competent and I got all my answers. Well done

Omo... their 24/7 support resolving issues you suppose resolve yourself without minding. When I'm tired to do something, I'll just contact support team and give them work😀 POV: But their service is more than expensive especially if you are from the African region. You can also bargain price sha.

Thank you for the assistance!!!! Keep up the good work!

Far exceeded my expectations!

Support was able to help me get my domain pointed in the right direction. They were professional and polite.

Their support is great. They helped me very much related to hosting and SSl issues which I was facing. Support agent Gautam, Thank you very much for your assistance.

Its a really great site. I had a little problem but it was solved fast by their support team.

It is a great experience so far

Namecheap Support is the best i came across. Your professional approach and how you ensure that issues are resolved is what made me to transit from just a customer to now a reseller and soon will be a partner

The customer service representatives were knowledgeable, courteous, and professional. They addressed my needs and the issue is being resolved quickly.

A grate company, I have used their service for many years. highly recommended

By itself, I would rate it 4 Stars. But compared to the 3 others I have used or tried, I would rate it 5 Stars. Short answer, right answer. And I will use them again.

They got back

Support team is easy to communicate and solve issues promptly. Solid service.

best hosting platform have been using till date

I had used chat gpt to good me thru this service and it went well

Great Vpn and Great assistance. I would recommend it.

Top Noch service from domain to Rankinh to selling

Trusted name with great service I had issues with domain name renewals and service renewals and asked for help with refunds and received it without too much fuss. These guys are legit and their customer service team is top notch. I was overseas and had intended to cancel the domain name renewal and the services for EasyWP. I cancelled the domain name but didn't cancel the EasyWP hosting. My card was charged but when I contacted support they helped me get a prorated discount. No hassle, no fuss, just solid customer service. The namecheap product itself is easy to use and they have great deals on domain names. I will always use namecheap for services I need. Keep up the great work!

Volodymyr O.'s knowledge is incredible. I'm currently building a business, and without Volodymyr's assistance and patience, I would have given up on setting up my site. Since becoming a Namecheap customer, I've only had positive experiences and support from their engineers. One thing I want to highlight is that they provide manual guides and knowledge bases in most interactions.

super helpful in a DNS issue I had :)

the staff were extremely helpful and professional

Great support, quick response, bought a domain and it was instant!

The human support is the best, I loved to work with they because with anything I need to solve they help me

Amazing support, going beyond expectations!

Thank you for Igor's professional and prompt service in refreshing some configurations for my hosting, which resolved the issue preventing my website from running properly. I have actually purchased multiple hosting plans on the Hostinger platform, and they have always been very stable. This time, the issue occurred with a newly purchased hosting plan. When I couldn't resolve it myself, I reached out for help through Hostinger's online contact channel and quickly connected with Igor, who solved the problem within minutes. Hostinger is a trustworthy platform that provides excellent service.

very helpful with my problem

great help, to the point and exactly what i needed. thank you Andita

Hostinger has a intuitive interface and the staff are helpful and quick and the AI help is amazing.

Reliable, availability level. very good

reliable service

Based on how I use the platform, I have had a good experience. Features are easy to use for a solo user

Really supportive, solved all issues. Tobi's genius. God bless you.

Nice and good knowledgeable candidate

I reached out to Hostinger support and was helped by Amelia. I ran into an issue while claiming the free domain and ended up changing my mind midway, which the system wouldn’t allow. Amelia was incredibly patient and gave me the time I needed to finalize a new domain name, staying available even after a long pause. Once I confirmed the name, she updated everything instantly. Her calm support, patience, and willingness to help made the whole experience smooth and reassuring. Really appreciated the support.

great thanks for easy operation

Thank you for the operator she really helped me in my concern. She really delved in my payment history just to help me remember my activities on my website. Thank you

Cindy is beautiful girl

Super reliable hosting platform with a bunch of nice tools

they are great at exsplaining and care about the quality and logistics of my project

Good services, great customer care!

Amelia from Hostinger was very supportive and professional. She understood my issue immediately and resolved it on the spot. Excellent customer support experience. Highly appreciated!

Always helpful and always solves any problem I have setting up my website, thank you Alvin.

We recently decided to move our sites from GoDaddy to Hostinger. After only a few weeks of use, I am exceedingly pleased with all aspects of Hostinger service. To me, the most useful and, frankly quite amazing feature is Kodee AI chat. From basic newbie questions of "where can I find" to multidimensional configuration issues, Kodee shines. Today I was surprised when Kodee offered to assist with rephrasing FAQ questions and ensuring proper SEO content. From my viewpoint, I am no longer a team of one person trying to bring together all aspects of visual layout, user experience (UX), and branding. I've got the insight of engineers and designers as well as an experienced marketing team at my disposal with Kodee. Well done, Hostinger. Keep up the good work!

Once I got it figured out Hostinger was easy to use. I built my new site with their Horizons AI after some struggles (Janet, that's STILL a cactus!) The ai companion was helpful as well.