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I recently experienced an issue with my IONOS account when it was unexpectedly blocked. Concerned, I contacted the IONOS service department and was quickly connected with a representative named Sim. From the very beginning, Sim demonstrated professionalism, expertise, and genuine care. Because the matter involved account security, Sim remained on the line to try to reach the security team on my behalf. When the wait for them took longer than expected, he reassured me, continued working to resolve the issue, and promised to follow up. True to his word, he called me back within the hour—something that genuinely exceeded my expectations. Sim then guided me step by step through the process of restoring my account, personally tested everything with me, and did not end the call until he was confident that the issue had been fully resolved. Before concluding, he also took the extra time to confirm that no other problems existed with my account and ensured I was completely satisfied. IONOS’s service exceeded my expectations, and I am deeply impressed by the level of dedication shown by Sim. His commitment, patience, and professionalism turned what could have been a stressful situation into a positive experience. Thank you, IONOS—and thank you, Sim—for providing outstanding customer service.

It was easy to setup and navigate.

Sim listened He Explained thoroughly & clearly, he was patient, Offered helpful suggestions. Please Hire more people like him. He definitely deserves a raise.

Abigail did a very good job in my cancellation.

Abigail was clear, concise, and professional. She understood what I needed and helped me mget it

She got my email issue resolved a tremendous help. I’m so grateful thank you so much.

Great customer support, solved my issue very quickly!!

I had an issue with not receiving my package originally however after speaking with Lindel he was able to cancel the order and took the time to set me up with a new package that was more efficient for what i needed for my business. Thanks Nick G .

Very helpful in canceling my contact.

John Lourd was very patient and explained all about my domain and how to get up and running. I highly recommend Ionos way cheaper than GoDaddy!

Very helpful and knowledgeable!!! 5 ⭐️

that was every great experience, he helped me a lot

Chris did great job in resolving the situation

Step by step help

John was amazing!! So friendly and wonderful!! Great customer service

Perfect, helpfull and kind

I called to pay my bill so I could then get someone in tech department to help me. I got Kris on the line and he ended up helping with more then what I thought I needed. I'm not good with computers or even reading my bills and Kris advised me without me asking why my bills are so high! I've called customer service many times and not a single rep told me things I was paying for were because I never updated my websites. I never knew that you had to and hence my huge bills that Kris solved for me. I managed 180 head call center for a fortune 15 company and seems like a big shot just happened to pick up my call on a visit. If he isn't your company better get on that or I'll swoop him up! Great job Kr1s

Ray Temple was great, fixed the issue fast!

Solved my issue quickly and efficiently. I appreciate Lindel for helping me.

In recent conversations with Josh on July 31 and August 22, I once again confirm my unequivocal support for and commitment to the proposition that Ionos provides exceptional customer service. Josh listened closely to my objectives and helped me save both time and money in the management of my online presence, websites and hosting. When asked by friends about what website hosting, I unhesitatingly recommend Ionos. Thank you Josh for your assistance.

Harshitha Shivamallappa was so helpful and quick to respond. Amazing service.

The agent did a great job assisting! My issues were resolved in one call.

the representative is very knowledgeable.

Contact chat support today because my website was showing a 500 error. Connected quickly to Rakesh who was quick to reply and even faster to figure out my issue and fix it. I am very impressed with my interaction today and very happy with hosting all my sites on BlueHost.

Great tech support. Assisted quickly and completely when I created my own issue with domain cross-up. Great team and support at Bluehost!!

bluehost chat service is awesome! As you know when ever you have an issue with your website it is a 5 Alarm Fire to you...lol. I was able to get a problem resolved as well as offered suggestions that could help me in the future. I like that I was able to handle this issue easily and conveniently.

Shylaja, helped me out in just one interaction. I explained my issue and she fixed it right away and got my website working again. I barely had to wait, and which was deeply appreciated, since I was on my second "24-hour" wait period. so grateful, the costumer service was amazing!

Excellent User Support

Abhijeet Naik provided quick and efficient troubleshooting to pinpoint my issue. In less than a few minutes, my site issue was resolved. 5-star service!

I had a great experience with bluehost agents their friendly, very knowledgeable with great customer service.

I'm not a tech geek at all. But every time I reach out for help the BlueHost team is responsive, friendly, and knowledgeable. They never make me feel stupid.

the quic answering and solving the problem

The representative was clear, solved my problem right away, and provided outstanding service.

Mariel R. helped me make the changes I needed to my business account easy and quick. I appreciated her assistance and much was accomplished in one concise call. Thanks.

These guys are available to take on any issue you bring to them, not sure they have to with lower level plans like mine but they do anyway.

Sanket was very helpful and resolved our issue quickly.

The agent understood my issue and was quick at helping me with a resolution.

Hello, Yes, I am very pleased with the quality of work being done with this team. I am so happy to learn that my Vlog/Blog is available to search engines such as ‘Brownbook.net.’ and so quickly! I could not be more pleased to be working with such professionals as yourselves, … Thanks again, D. Gaskin

Bluehost customer service has always been extremely helpful, and while I get frustrated sometimes, the people are always patient, offering screenshots and links to help direct me to the solution! Love Bluehost and will always use them and promote their services!

Completed and easy

I am older but was able to navigate this changing world with GoDaddy so exciting!

Danaes was very helpful with why I called, she was friendly and personable. Glad she could keep figuring things out to get it solved.

The woman who helped me with my technical issue was patient and kind. I am learning to be more knowledgeable, but I often make mistakes. She was brilliant, and I cannot say enough good things about her.

Excellent customer service 24/7. Responsive and flexible.

I had several issues to deal with relating to my account status and billing. Jean Carlo, the customer service person who helped me, was very knowledgeable, and easy to work with. He was thorough and very friendly and made sure that all my issues were resolved. I ended the call very glad to be working with GoDaddy.

The Cust.Service Rep. was Friendly & very Professional.

GoDaddy representative, Derrick saved the day and was able to save my businesses website. He found the best and most economical option for me to salvage my company’s online booking. GoDaddy made a GREAT hire with Derrick. I have spent thousands and thousands of dollars with other tech companies that over promised, and under-delivered. GoDaddy achieved all of my expectations and has options that FAR exceed those other companies, and for way way less. Thank you Derrick! You restored my faith in humanity!

Alan was warm, thorough and exact. He was the best! Rare occurrence to find employees today that are so helpful.

Mona did a great job at getting my issue resoloved. She was very courteous and very knowledgeable with my issue.

Ronald was the most helpful person ever at customer service. He was incredibly knowledgeable of the software and genuinely cared about my account functioning correctly and the way I wanted it to be. He was extremely dedicated to making sure I had all of the options and assistance for my plans to be successful. He was energized and patient! Thank you, Ronald!

Ella was wonderful

Jose totally sorted out my problem; merged my old (seemingly) lost accounts and brought everything up to date, step by step; slowly and methodically - every step perfect. And in the middle of the night! That is why I use GoDaddy...top experts on hand 24/7.

Option to speak with a live representative who spoke clear English.

Had a difficult sync password problem. Melvin worked the issues, troubleshooting and resolved the issues. Great service.

Jose was very knowledgeable and professional in his help with my problem, we discussed another problem I was experiencing and he gave sound advice, very friendly and took his time to work with me. I very much appreciate GoDaddy and their tech, Jose.

It's nice happy great

John Paulo exceeded what is normally very good service from GoDaddy tech help! Patient, knows his stuff.. a pleasant experience!

Godaddy is a great partner. They're always around when you need them and the people are patient and helpful.

Long time Godaddy customer

LOVE LOVE their customer service. Best anywhere and especially since 24/7. I’m not techy so I need them!