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So this was only the purchase and price portion. I will update after I use the software a little more. The price and ease of finding and getting started is superb. We are a small charity in AZ and they were willing to work with us. They showed us this great deal and got us started. for $13 we were able to start a fire for people in need. That's incredible.

His very well understood and well spoken words

Clear & helpful. Pleasant experience with a good person:)

I was lost and help was amazing

Streamlined, straightforward experience. Presented the available options for my new business comms. Pricing is reasonable as well. I'm satisfied so far.

It was a very easy process!

Very helpful in restoring my account after it was locked and helped to change e method of payment.

Transitioning MetaTruthProject.com from Cloudflare to a functional hosting environment was a complex logistical hurdle. After hitting a wall with Cloudflare’s lack of entry-level support, I turned to IONOS. My first major win was connecting with Dax. In a world of 'hurry up and hang up' support, Dax spent nearly 40 minutes patiently walking me through the ICANN transfer procedures and name server alignments. He didn't just 'fix' the problem; he ensured I understood the process, giving me the confidence to move our entire digital footprint "under one roof." However, the experience isn't universal. A follow-up call the next day with a different representative was the polar opposite—rushed, overspoken, and clearly focused on call volume over customer clarity. The MetaTruth: Dax is the benchmark for what IONOS support should be. If you get a 'Dax' on the line, you are in the best hands in the industry. IONOS earns this 5-star rating specifically because of his expertise and patience.

Clear communication & knowledge of issue

I know next to nothing about websites and hosting. James was very nice and helpful and didn’t make me feel like an idiot.

Reliable and excellent customer service

James was knowledgeable and patient with me since I have vision issues. A real pro and pleasure to deal with.

Always prompt and attentive to what’s asked. Well done

Superb customer representative. Clear, patience and encouraging. Nothing too complex he couldn't explain clearly. Fantastic!!!

I've been with Ionos for years, and occasionally I get stuck on issues that I can't work out myself. The support folks have always been helpful in those cases. I worked with Ray Temple today to deal with an issue with my MySQL database for a Wordpress site. Ray handled my issue very well, and helped me transition to a newer, larger database, and handled all of the hard parts for me.

Their service and prompt attention to the issue is impeccable Thank you Carla for your help greatly appreciated

Over the last two days I have spoken to 3 IONOS reps. After making matters worse and promising a return phone call that never occurred, I finally reached Ernesto Jr. Aporillo. He was the first rep, through patience and knowledge, to actually solve my problem and get my site up and running again. Many thanks. I learned a great deal along the way.

Lee was very helpful, patient, courteous, and professional.

Computer stuff is just not in my wheelhouse. It’s very confusing to me. The person who I was on the phone with was very patient and understanding and helped me through resolving the issues that I had. It was nice to talk to a real person.

Almer Palmer was courteous, knowledgeable and understanding of my concerns. He provided an amenable solution to the billing issue I had with a contract. He walked me through the details of the package and listened as I explained the trouble I was having and my misunderstanding of a prior product I canceled last month. I appreciate the time he took to explain the transaction and account affected. I initially planned to cancel the contract, however, after gaining a better idea of the benefits and capabilities offered, I’ve decided to use the services offered to get my site up and running. Hopefully IONOS will share this feedback with Jan Almer Baldove, so he knows that his customer service skills has positively impacted my experience with the company. Rather than losing a customer, through his efforts, IONOS has gained my trust. Thanks.

Great support

Support was amazing. I am not techie and they rescued me to get my website online

I have managed tech support teams. I have had a number of occasions to contact Bluehost support for assistance and on every occasion found the support technician to be well trained, knowledgeable and able to quickly assist and resolve my issue without delay. They have done a great job across the board.

Very fast and good

This men is awesome resolve my issue not taken lots of times.

Very knowledgeable and patient

My experience with the Bluehost sales team member was excellent. The representative I spoke with was professional, knowledgeable, and very patient in answering my questions. He took the time to clearly explain the available options without making the process feel overly sales-driven. It was a smooth and pleasant experience from start to finish.

I had made an error in the original account set up - it got resolved smoothly.

Blue host live agents are always really helpful in me getting the support that I need with my nonprofits website. Please keep live agents and don't switch to A.I.!

Ashwini’s support was extremely helpful to me.

The layman explanation by the agent

I thought i had cancelled an hosting account for a website, but got an auto-renew. I used the chat to make bluehost.com aware and request a refund. Within 5 minutes, the refund was initiated.

This has been the easy and most supportive chat experience I've had with a company. Very knowledgeable and worked quickly to assist with our issues. All resolved in one support chat.

The person was very helpful and the problem seems to be resolved

The problem was solved in record time, with clear explanations.

I have been a BlueHost customer for several years. Anytime I need help the customer service is off the charts! 5🤩🤩🤩🤩🤩

Very professional and helpful!

Resolved the issue I was having trouble with.

very good experience

very helpful and responsive. and easy to get access to a real person

My experience with Will was very good. This is my first time setting up a website, and he was extremely patient with me. Thank you Will.

GODADDY.COM CUSTOMER SERVICE REPRESENTATIVES ARE EXTREMELY... E-X-C-E-P-T-I-O-N-A-L... YES...EXCEPTIONAL&MOST COMPETENT WHEN ASISTING [ALWAYS PEACEABLY] WITH ANY CUSTOMER SERVICE CONTACTS. ALSO, WHENEVER ANY C.S.R. RECEIVES ANY CUSTOMERS SERVICE CONTACT[S], THE GODADDY.COM C.S.R. LISTENS PATIENCELY, COMPREHENDS QUICKLY, AND EXPLAINS ACCURATELY THE SPECIFIC DETAILS TO RESOLVE ALL CUSTOMER SERVICE MATTERS. Under the GODADDY Brand of website building, an Expert customer can create and design their website comfortably at their own personal and free pace, while a beginner can comfortably be reminded that expert assistance is available and just a contact away if preferred. GODADDY.COM services provide their customers with a strong perception of security, trust, and professional integrity. Also... The GODADDY.COM website building system has a variety of quality web building formatted tools that easily guide website designers into plugging in GODADDY.COM efficient template applications to easily create and design a very own highly developed website for ready a working establishment. GODADDY.COM is always ready to provide the best of website building to each and every customer from a new website creators and even up to the most advanced website creator.

GoDaddy was able to solve my issue in a prompt and professional manner. I had a good experience with them.

Support agent Luis was the most knowledgeable. He was able to resolve my issue promptly David Satin-Boutique.com.

Although the issue was not resolved at this time, the person assisting was very helpful and assured me that the issue will be rectified.

GoDaddy has always been my go to. Their knowledge, patience, professionalism and willingness to help is paramount. I have NEVER had a bad experience when dealing with any of their platforms, which I am very grateful. I could go on and on, but I do believe what i have shared speaks volumes on how pleased I am with GoDaddy. Thank you all for staying true to your values.

Very quick, helpful and knowledgeable

The representative was very knowledgeable and informative in a way I could understand and made me feel comfortable to ask all the questions I had. This was a very successful call and learning experience for me. I am very satisfied and feel better about my account status after this call. Thank you.

I had the pleasure of working with an associate by the name of Sunshine who patiently and professionally resolved a email problem that I have been experiencing over the last week.

EVERYTHING WENT WELL MORE THAN EXPECTED.

The help desk lady was great

The representative was very informative and helpful and reassured me that the issue I was having will be resolved

I reached out with urgency and a difficult situation. I needed to migrate email and website from another provider. Godaddy worked with me until all was up and running again. H.P was knowledgeable, professional, patient and worked hard until he solved all problems. I was told my situation would take days but he did it in hours. I am very thankful for the service I received.

Jordan from Godaddy really was patient with me and resolved an issue that I have been dealing with for about 3 weeks.

Vey good at asking the right questions to get the information needed to help

Great, patient, helpful till everything was corrected and ready for publication

Go Daddy products & services have been awesome! I had a web hosting site for well over a decade, and always had friendly, professional service. Than you GoDaddy!

I always receive excellent service when I reach out to Go Daddy. Being a small business owner with very little tech knowledge, it is one less stressor I have to deal with. Always easy.

Giovanna was an excellent representative and I was very lucky to get her. Several other GoDaddy reps failed me and IT didn't call back when I was promised several times that they would. Giovanna patiently walked me through a process to get me up and running. Thank you, Giovanna!

The support person I spoke with was very knowledge and patient.