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They always take care of business no matter what time it is.... Love this company they love to help you in anyway.... Thanks so much

Preema D did a great job. She resolved my issue with a wp dashboard and site not coming up. Had critical errors. She stayed with it and solved it on the first try. Thanks

Hostgator has really good customer support. I have had only a few times where I needed support, but every time has been excellent.

Ayshath was very profesional and helped me with my hosting issue. GRACIAS!

Very helpful support agent

best costumer support , always helpfull

prompt, courteous, and detailed knowledge

Your support representive was willing to help and really courteous!

Shwetha.B did a great job and her patience is commendable

I have had no end of help from your support staff and Swathi and Ramya have been most patient with this senior citizen. They stepped me through how to fix my problem with easy to understand instructions and even went to the trouble of sending pictures of where to go in wordpress to get me up and running so my older brain understood what they meant. Would recommend this support system.

My issue with my Hostgator website being down was resolved after one conversation and about five minutes of work on their part without any further issue. The representative was courteous and directly helpful.

The support was FAST, kind, and went over and above what was needed to be done!

very good service and very kind, keep forward and thank you so much for your help about my SSL Installation

One of the best experiences I've ever had during chat with HostGator. The issues were not only resolved quickly but the process was explained to me so that I know how to do it in the future. I am just really happy with how everything turned out. Thank you again.

i hope i can install/update MySQL version 9.3

Very polite and helpful support, resolved two issues in one go.

Technical support respond promptly and are very helpful.

Lovely provider and available any time for my needs. High Professional.

Preema D assisted me in connecting to FileZilla during a website migration. After migrating the files, the website crashed, and Preema quickly identified that we also needed to migrate the database. Once the database was migrated, Preema spent over three hours helping me update URLs, refresh settings, and fine-tune the appearance of the website. She deserves a medal for her patience, technical skill, and dedication throughout the entire process!

The resolución of the issue I had was solved in one interacción.

very good custmers support

Vitalii was great at assisting me with my issues - Thank you so much!!

I've been using NC for over a decade. The Best support yea!!!

I'm a new Namecheap customer and have never approached web development or website creation/hosting nor do I have any basic knowledge of custom domains. However, after deciding to purchase a custom domain through Namecheap, I then created a website on Google Sites and went through the process of linking the two. Unbeknownst to me, Google sites are automatically covered by SSL provided by Google, so I didn't need the SSL I had just purchased through Namecheap. Customer service was able to issue a prompt refund for the unneeded SSL purchase in a matter of a few minutes. They were, above all, courteous and HUMAN. They then double-checked to make sure I had updated DNS records, etc. to properly point my Google site to my Namecheap custom domain and that everything was working as it should after publishing. I will be recommending Namecheap to anyone who's looking to do what I have with regard to setting up a custom domain and linking to an external web host.

Very helpful and fast

Very helpful

I have purchased a handful of different domains and hosting from Namecheap and a few of the times there were small technical glitches like SSL certificates getting stuck or other email issues and they not only responded quickly, but took care of it for me without much wait time at all. All in all I couldn't ask for better customer service.

Namecheap's support is the best online support in any industry I've ever dealt with. I love the platform, but it's the support that – if it doesn't change – will be the reason I never change service providers. I've been a Namecheap customer for almost 10 years. Simply the best support I've ever gotten help from in any industry.

Alim has helped me tremendously. He is a super person. Namecheap is absolutely, without any doubt, an excellent host. I have tried many, but they are the best. Thanks a lot, Alim, and thanks, Namecheap, for looking after me. 10 out of 10.

Good platform & easy way to purchase domain.

Excellent support, and very kind customer support agents

The best support!

Excellent service

good Tool easy

Fast customer service experience. Namecheap anytime and anyday

Excellent support team. I've always found them to be 'Johnny on the Spot' ready for any problem I've faced, and they've got it fixed promptly, having my web domains, websites, and hosting run smoothly across my personal and business web presence for years now.

The whole team help assist me with my issues, Not only did they identified the issue but took the time to explain and fixed the issue. I was able to move in to a different package and save money in the run. Thanks to Denys, Eduard and Suzy.

It's a good price and good service. I will recommend this platform.

Namecheap is the best hosting platform in the world, they have the best agent always 24/7. Keep doing this

Namecheap tries to find best solution with core strong tech knowledge that they posses which makes it easier easy for customers as it happened several times with me. This offer good service , it is caring customer centric company with value of quality, fast service.

Mistakenly I deleted some of my plugins Sebastian, helped me to restore my website again.

Sheneyska was kind, helpful, and very quick! She helped solve my issue with ease. Thanks again!!! ⭐⭐⭐⭐⭐

Easy to use!

Best prices and services with very helpful tech support.

Great platform to get the domain and hosting. Services were really helpful as well and it was a pretty straightforward process. I would absolutely recommend.

I had the pleasure of being assisted by Patrick from Hostinger, and I must say, the experience was outstanding. Patrick was not only knowledgeable and efficient, but also genuinely kind and supportive throughout the entire process. He made everything clear, solved my issue quickly, and went the extra mile to ensure I was satisfied. It’s rare to find such dedicated and professional support these days—thank you, Patrick! Hostinger is lucky to have you on their team.

great experience offers for students an promotions are not sound goods. must start weekend month end promotions hopefully business will be grow more.

I had an issue with my website not showing the updated theme. Valentin quickly identified the problem and fixed it from the server side. Support was fast, clear, and very helpful. Thank you so much, Valentin! ⭐⭐⭐⭐⭐

Customer service is excellent with fast response times. Also no adverts are very much appreciated.

Reliable and great customer service.

Helpful, honest and cooperative.

Good job and thanks

excelent functionality and easy to understand

Debora is AMAZING and OUTSTANDING in her knowledge and patience. She took all my anxiety away! I have spent hours on hours today trying to solve my problem with the website and only after Debora joined the conversation with me things started to move in the right direction. she was able to anticipate the problems before they happened and generally was able to identify the problem. Then she spent hours with me guiding me step by step on how to fix it. she was able to anticipate the mistakes I might do and told me about them prior. She saved me and my website. Thanks to her sharp mind, genuine care, kind heart my website is now on and I can continue helping children with autism.

Very kind, quick and efficient support.

Manuel was great! He shared exactly what I needed to transfer my domain, and when I ran into an issue, he immediately stepped in and got it sorted. Really apreciated the quick support!

Customer service is very efficient in syncing responses and actions at a fast pace, The process of getting a refund was very easy, I want to express my gratitude for the customer service, especially Evan

⭐⭐⭐⭐⭐ I’m truly impressed with the customer service. From the very beginning, I was treated with kindness, professionalism, and genuine care. The team was patient in listening to my issue, guided me step by step throughout the entire process, and answered all my questions clearly and efficiently. It’s clear they genuinely care about helping customers and providing the right solution. Not only did they solve my issue, but they also gave me helpful advice to prevent it from happening again. Without a doubt, an outstanding service. Thank you for your dedication and for making me feel heard and supported at all times!

I have limited tech skills but now I have a professional-looking website!

"Everything works well and the UI is great. One suggestion: faster support response time would make it even better."