Problems with SSL certificare
I had an issue with my SSL certificate. I contacted Hostgator through chat. The tech idetified the problem and fixed it. Kept me in the loop on what he was doing. I am completely satisfied by the service and would recommend them to others.
Priyanka saved the day and my budget!
I had a fantastic experience working with Priyanka regarding some complex domain issues. Not only did she resolve the technical problems quickly, but she also went out of her way to find a solution that saved me a significant amount of money. Her expertise and dedication were clear from start to finish. She is a massive asset to the team and deserves to be recognized for her stellar service!
Years of great service
Customer Service has always been awesome for me all these years. Staff are knowledgeable and patient. Situations can arise that feel like everything is on fire, but they are here to help, so just take your time to explain the situation.
I needed some support updating DNS…
I needed some support updating DNS records for several of the sites Hostgator is hosting for me. My support rep Ashlesh was all over this and had it sorted in under 5 minutes. Amazing Hostgator support ALWAYS comes through for me. Thank you.
Steel City Gutter Protection
7 hours ago
Jeevitha went above and beyond
Jeevitha was incredibly patient and helpful during a complex domain migration. She removed multiple old addon domains, assisted with file management, attempted SSL installation, and walked me through every step clearly. What could have been a frustrating process was made easy thanks to her professionalism and willingness to help. Outstanding support — HostGator is lucky to have her on the team.
Customer Support was sufficient
Customer Support was sufficient
Michael Powell
I've been dealing with hostGator for about a year and a half now and needed to upgrade our service as our company has been growing. I was working with Michael Powell today with regards to this upgrade and he was absolutely fantastic. Michael was very knowledgable and stayed on the phone with me while we went through all the changes required for the upgrade. Michael should be promoted to the next management slot when it becomes available.
Great work, Michael can't thank you enough.
Paul
Armor Rock Coatings Inc
I've been using HostGator for years and…
I've been using HostGator for years and have never been disappointed with the quality of their services or their service representatives. They've always been polite, patient and professional. Top notch every step of the way.
Great Service
The agent was quick, courteous, and accomplished what I wanted to do.
My representative was very very patient and helpful
My representative was very knowledgeable and very helpful and very patient.
Excellant customer support
Fast Responsive chat solution to my email issues
The representative Rekha was very…
The representative Rekha was very informative and courteous. She had a lot of patience and hopefully my mail problem is resolved.
Great help
This is the third attempt at cleaning up a bit of a messy situation. Support has been a breeze for each step. I had an agent named Sagar whom was very helpful and walked me through some knowledge for my site and provided enough information for me to make decisions without getting a headache. I appreciate it!
My Rep was excellent and very prompt
My Rep was excellent and very prompt. I really appreciate HostGator having qualified personnel. My experience was excellent and I could've ask for more. Hat's off!!
I received a re-billing on a HostGator…
I received a re-billing on a HostGator account that I had paid last year for three years, which email I believe was sent in error. I spoke with a HostGator representative, Nitishi, who - even though I was kind of a jerk in the chat - could not have been more helpful, courteous, and professional, not to mention kind, and humane. The best chat experience I’ve ever had. I am happy to remain a HostGator customer.
Preema D helped me a lot
Preema D helped me a lot. Excellent support
Very professional service and support
I've been using Hostgator for over 12 years and had no issues with their product. I recently deleted my Google Workspace account which resulted in my not being able to access my main email account and the senders receiving a message that the account did not exist. I've had 24 hours of pain, that the Hostgator team resolved in about 30 minutes today. Very professional assistance and outcome on a Saturday afternoon here in Australia
I had a serious issue with my website…
I had a serious issue with my website that I could not figure out and my chat host/tech was marvelous in leading me to the necessary information as well as accessing my data that allowed him/her to manage my difficulty. I cannot be more grateful and impressed by the efforts at HoldGator to make their hosting and support a living, breathing and even enjoyable reality for my website.
Really like these guys
Really like these guys. Always available to help when needed without going through hours of over complications
Anusha was very supportive and made me…
Anusha was very supportive and made me a happy customer - well done :o)