great service, solved issue, got me up
Great service, solved issue, got me up. Will need long term solution of database corruption
Sagar Devadiga is the best professional…
Sagar Devadiga is the best professional I've ever dealt online. So kind, patient, and super knowledgeable. If everything did the half of what Sagar did, everything would be so much easier these days. Thank you, Sagar, you are awesome!
Great support from Imran
Great support from Imran. I had an issue with moving a domain from 1 Cloudflare account to another. Imran helped me clear the mess with the DNS records Cloudflare messed up with their auto detection. 5 Stars for his perseverance to get this issue resolved within minutes.
extremely helpful customer service!
extremely helpful customer service!
HostGator Calmed My Nerves
My business bank doesn't have a location in the city I was visiting. I'm a new business and I needed to put money in my account. Meanwhile I owed a payment to HostGator. I was in a panic. I had forgotten my password.. no problem they direct me another route... I needed to update payment, make a payment , and change payment method default... Nervous I'm on a chat trying to take care of important business! When I tell you one by one they knocked every issue out.. so smoothly .. THANK YOU SO MUCH HOSTGATOR!! Making my business journey less stressful ! Top Tier Service.
Great service!!
Great service!!
Cliff Hanger
I am not sure but there were lots of things that had gone side ways and it took awhile and a lot of people but everyone did their part, kind of stuck it out until a section was resolved at a time, bringing things closer and closer to a resolution. For me a cliff hanger but it turned out very well. So thank you everyone for your help. It is much appreciated.
Quick response and fast service
Quick response and fast service
Responding on time
Responding on time, and solving issues
Patience Patience Patience
My agent was very patient. He thought of different angles to work the problem. We tried several different ways to work the login password. Several screen shots of what I should be looking for was extremely helpful. Then waited to make sure I was all logged in where I needed to be. I have experience with computers but new to this software and it had me stumped. I think we were about 30 to 40 min....I was the one slowing us down( fat fingers). My agent deserves a 10 on the 1 to 5 best scale. Thanks again.
Courteous and knowledgable service.
Courteous and knowledgable service.
The Customer Service rep was great!
The Customer Service rep answered my inquiry quickly, completely and aided me when I had to find my credentials for authentication. Could not have asked for a better experience.
Support resolved a technical issue…
Support resolved a technical issue during a short chat session.
Great support with all my struggles
Great support with all my struggles
Great customer service!
Great customer service!
Great support fixed by chat ASAP
Great support fixed by chat ASAP
Have a website with them it’s easy to…
Have a website with them it’s easy to use and been happy so far they always answer emails fast
I was deleting a plugin and the whole…
I was deleting a plugin and the whole site went down, I thought that we lost everything and the customer service rep cleared the cache and it was all back immediately! What quick and great service.
These guys ROCK
These guys ROCK! They have some of the BEST customer service peeps I have ever encountered. I know this might sound like an "unreal" post, but I have been a customer for some time now, and I'm an old-as-dirt Boomer who loves tech, and these guys have taught me TONS about web hosting. Leave the "other guys" to someone else. If you want the BEST web hosting customer service, Host Gator puts you're right where you need to be.
Have been with HostGator for over 10…
Have been with HostGator for over 10 years. They are the best. Always adding services to make their site better.