Single call and the person was able to…
Single call and the person was able to start me on a new website in 5-10 minutes. Its a Sunday.
The GoDaddy guide was excellent but GoDaddy is charging too much!
The GoDaddy guide was excellent and helpful. However, GoDaddy has raised its rates and dreamed up new angles to make money from us. Boooooooo!!!!
Great support while launching my new business
I had a really positive experience with GoDaddy’s support team and wanted to share.
I am currently in the process of finalizing my
As a first-time caller, I expected a long wait—but I was pleasantly surprised to be connected with a support specialist in under five minutes. Paul, the support representative who assisted me, was excellent. I was dealing with a somewhat complicated situation and trying to describe what I was seeing on my screen, which isn’t always easy—but he was patient, clear, and incredibly easy to follow.
He walked me through multiple steps, helped troubleshoot a few issues, and made the entire process feel manageable rather than overwhelming.
Bottom line: if I were hiring, I’d want someone like Paul on my team. Knowledgeable, calm under pressure, and genuinely helpful.
Thank you, GoDaddy—and especially Paul—for such a great experience.
billing and website building
trying explain your issues with customer service can be stressful at times. Dave took control and final outcome excellent
GoDaddy Telphone Support Was Prefect!
Getting good telephone support is even harder than ever. Been a customer of GoDaddy since 2003 and they are not prefect, but they beat all the other similar companies I have dealt with over the years.
One particular rep (Tawny) made all the diffrence tonight. There was so much to cover and she stayed with me until I had everything I needed. She was amazing and so is GoDaddy!
MinisterRoseTheopicMinistries
12 hours ago
I have been with GoDaddy since 2006
I have been with GoDaddy since 2006, 20 years approximately. GoDaddy's Customer representatives have always been great. In this review I will like to highlight the representative that assisted me on my call today "CHARLEMAGNE" his world class customer service is superb, he was patient and went above and beyond to take care of my great concerns. I was very upset when I first called, Charlemagne's consistent positive attitude turned my frown :( upside down, literally :). I recommend GoDaddy to any and everyone. Thank you GoDaddy and Thank you Charlemagne. As they say ... Team work does makes the dream work!
Customer service rep Guisella was…
Customer service rep Guisella was wonderful! She heard my concerns and was able to resolve them, with friendliness that put my nerves at ease.
Joshua listened to my problem and…
Joshua listened to my problem and recommended that I change my password and sent me the link. He also scheduled me an appointment with a security specialist to ensure that my computer has not been compromised.
Great help resolving tech issue…
Great help resolving tech issue (operator error)
“I just wanted to let you know Shanique…
“I just wanted to let you know Shanique helped me out over the phone and did an amazing job. She was patient, explained everything clearly, and really made a difference.”
Tawny at GoDaddy was Outstanding to…
Tawny at GoDaddy was Outstanding to resolve an email hacking problem I had as well as my profile reference and information. She is a 5 Star performer. She saved me (and my company) , and she was great to work with. What an excellent excellent service--thank You so much GoDaddy and a special thank you to Tawny for all your help and your leadership. All the Best--
Patient
Clear. Patient. Concise. Fixed no problem.
Michel was patient and very…
Michel was patient and very knowledgeable about the issue.
Frederick at GoDaddy saved my business from a predatory web vendor
I cannot say enough about the exceptional service I received from Frederick at GoDaddy. I discovered that a former vendor had compromised my WordPress website - creating unauthorized Administrative user accounts, installing backdoor FTP access, locking me out of my own site, and leaving a malicious incomplete migration designed to keep me dependent and vulnerable.
Frederick, who brings a background in cybersecurity law enforcement to his role, handled my case with extraordinary professionalism, technical expertise, and genuine care. He immediately understood the severity of the situation, installed a firewall to block the vendor permanently, removed their unauthorized access, restored my Administrator credentials, and conducted a full security review.
Because of Frederick I went from being locked out of my own website to having it fully secured and back in my control.
If you are a small business owner who has been taken advantage of by a predatory web vendor, ask for Frederick. He is exactly the kind of professional you want in your corner.
GoDaddy is lucky to have him.
Rick was awesome!!
Rick was well-spoken, intelligent, communicated clearly, and efficiently helped us resolve our issue. We couldn't have been happier with the service. Thank you!
The email service tech was exceptional
The email service tech was exceptional. Roy handled a very frustrated client with empathy and professionalisum and solved all of our companes email problems.
I highly recommend Godaddy
mainly the rep who helped me
mainly the rep who helped me, very smooth and was able to handle the business I called for
They are so professional teamwork
They are so professional teamwork, great customer Services and helpful people. Thanks GoDaddy
Domain Transfer Assistance - 5 Stars!
I registered my domain name through GoDaddy, and needed assistance with switching registration over to a different provider to allow for more augmented access and features for my development team. I was pleasantly surprised with the level of customer service I was provided during my call into their Help Center. My representative, Matt, met me with kind and patient energy, and helped me identify necessary steps to get my transfer completed. Nothing but good things to say about the whole interaction!
We have created two websites in the…
We have created two websites in the last 15 years, and Go Daddy has always been there to walk us through the process!
