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Vidya was a knowledgeable and tenacious technician. Diligent from analyzing the problem to solution.

it was very good support

the customer service person was patient, and willing to go further to assist me with the issue on hand. at the beginning i thought it might take a little while. but the whole thing went smoothly and swiftly. by the time it was done, it took less then 15 minutes. a happy camper customer! and with him/her a very happy new year and many more to come!

fast, correct, resolved my issue

They graciously helped me bypass all the technical troubleshooting reading to agents sorting out my issue once i was able to give them some basic answers to questions asked.

Great Service !

Hostgator text help desk reviewed my website issues, then applied a fix. I highly recommend Hostgator because of their support staff after the sale!!

VERY quick and friendly service. Issue was resolved immediately.

We knew that the issue was an IP block from our Public IP. Sagar was able to get it unblocked after having been on chat for less than 10 minutes.

Really great customer support! Thanks to Jayanth for the help!

Great customer service, professional and on time.

I'm 65 and I bought the domain instead of the plan that gives me a free website and emails. My fault. But the person on the chat fixed everything up for me. I'll be back and do it right this time. Cuddos to Hostgator! Jack Ness

Great service , shivashankari was the agent and was very helpful

Harshitha Shivamallappa is amazing

I had an issue with AIOSEO not working properly because of a rest API file was being blocked. I asked for someone's help, but they didn't fix the problem. I reconnected with support and got Sagar. Sagar handled EVERY problem quickly AND everything was done right the first time. My site is working great now. Sagar answered EVERY question I had, too. The best at HostGator in my experience.

I've been with Hostgator for 15 years and I've always found them reliable.

I'm a non-tech person and the Hostgator reps have always been fantastic to work with. Knowledgeable, kind, patient and they get the job done quickly.

Good work. Polite communication. It was a pleasure to communicate and resolve issues. Thank you.

solution of my requirement was excellent and close the issue so quickly and saving my time.

Excellent service at all times. Easy hosting platform to use and their service agents are always helpful and courteous. Highly recommend this company.

The agent who assisted me solved my problem with SSL installation and certificate. Good timing for reply too.

I had a great experience with Anastasiia K. during a recent online Chat. I thought I was talking with a CHATbot and amazed at how smart she was. It was not surprised that she replied that she was actually a human. She made progress at every step, and I was able to solve my problem. I greatly prefer human assistance. Thank you for offering it to namecheap customers.

Bohdan V. was extremely helpful and professional. He quickly identified and resolved my SSL issue on Namecheap, explained everything clearly, and made sure the website was fully secure and working properly. The support was fast, patient, and reliable. I really appreciate his help and would highly recommend him for any Namecheap or SSL-related issues.

Everything was pefect. It was so easy and cheap.

Services are top-notch and support team are readily accessible to assists and clarify issues

Great in the chat and she help me to fix the domain issue. I give 10 for the work and support i got.

Very Good Response

Tried multiple platform for creating a new domain for my ecommerce business and got the best deal on Namecheap. There hosting services are great as well, been using if for more than 6 months now.

I had a really amazing customer service journey. Was experiencing problems with my website updates and i had someone from the company just assist me so patiently and guided me through and helped me with so much testings until we resolved the issue. I am not only impressed but grateful for the kind and wonderful customer service.

Namecheap Hosting Platform is one of the best, They are Users Friendly and Always Active To Answer Customers.

Namecheap is the best could happen to my business. Is affordable, easy to use and has an amazing customer services. my issues always get solved. 5 stars!

Best service

Mariana B. Is wonderful! I had a bit of difficulty getting communications going with another (real person) in this chat session, but Mariana straightened everything and stayed with me until I go exactly what I needed. Thank you!

I’m really happy with my experience! The domain price was the lowest I could find anywhere, and Namecheap’s team was super fast and helpful. Everything went smoothly, and I’d definitely recommend Namecheap to anyone looking for domain

Super easy process

Very good Thanks

I had issue installing an SSL to my .Music domain. The support Aravindan was more than informative, friendly, and professional. I got my issue fixed in one go ^^

Super fast response and they always have the solution.

The tech support, including Suzy Q, has been second to none. (And I've used it enough to know.)

The support I got was perfect solutions for my problems. The help provided was very fast and effective. The people were very courteous and patient with me - a great experience overall. Everything is working perfectly, Thank You !!

Myat was really helpful, I had some issues with a website I migrated and Myat was very fast and exceptional. Awesome work!

very usefull conversation

That assistance was great.

Dika was extremely patient, knowledgeable, and supportive throughout the entire process. What initially felt confusing and overwhelming was broken down into clear, logical steps, making it much easier to understand and resolve. Dika didn’t just provide instructions, but explained the why behind each step, which really helped build confidence and clarity. Their persistence, calm guidance, and technical depth made a real difference, especially while dealing with server-level and deep linking issues. Truly appreciate the dedication and problem-solving mindset. Great help and highly reliable support.

vary good experience, i suggest it

Well made, easy to understand and very straighforward. Love Hostinger.

Fausta did an amazing job helping me, I needed my site moved over to a new plan and was having issues, she helped me quickly and efficiently, happy customer. :)

Using Hostinger for mail hosting, they're very good, I had a DNS Problem (heh, even my NS says itsalwaysdns.domain.com and I forgot to change DNS) I had a problem with uploading screenshots, Myla (the agent who helped me) beared with me until I uploaded the picture to Google Drive and shared the link. Can gladly recommended Hostinger as a provider. Only mention I have, or suggestion. Stop using Cloudflare for the Public-Facing MX Records, as they are prone to problems, as seen in the last period. I wouldn't recommend Cloudflare to anyone, so that's a bit of a problem because hostinger MX Records use them. Other than that, they're quick in support and the service worked good until now, hopefully they move of Cloudflare and it will become a lot better.

Good service and easy to use

Hostinger/Marco helped swiftly Marco stepped in, responded quickly and adequately and solved my question in a breeze. In general, I'm pleased with the Hostinger support. Marco added a bit on top.

Mantas immediately listened to my issue and resolved it. Thank you so much! 5 stars for Mantas!

Excellent support system and support person who helps as my friend

very good response

good support

He responded in split second. and corrected the error right away in no delay.

Excellent support. The agent was patient, knowledgeable, and went above and beyond to help me.

Widy at hostinger were of great assistance while I had issues registering my domain. The chatbot also managed to put me in contact with a real person quickly when it could not help me any further. The chatbot has been well programmed.

I’ve been running a small WordPress portfolio on Hostinger’s Premium plan for about 6 months now, and honestly, the performance is what stands out most. Coming from a more expensive provider, I was worried the lower price meant slower load times, but my site actually feels snappier. What I liked: The setup was surprisingly easy. They use their own dashboard called hPanel instead of the old-school cPanel, which I find way more intuitive for managing my SSL and backups. Also, the integration with LiteSpeed Cache really does make a difference in PageSpeed scores without me having to be a developer. The trade-off: Support is via chat, not phone. While the agents are knowledgeable, there was one time I had to wait about 15 minutes to get connected during a peak hour. Once I got through, they fixed my DNS issue quickly, but just keep in mind it’s not always "instant." Overall, if you’re looking for a balance between "budget" and "pro performance," it’s a solid choice.

The Support is realy good. The ai-support works great on trouble shooting. If it is a problem that it cant solve, you get in touch with a human. Febri helped me realy well with my issue.

straight to point