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I am SO glad we use you for our domain! Every time I need to speak with someone regarding a problem I'm having, you completely understand what I'm asking, put me on hold for a few minutes, and come back letting me know what you've done on your end and that you've fixed the problem. You are always so helpful, patient & fix my problem with no hassle. Thank you so, so much! I wish all customer service was as great as yours!

excellent costumer service, Thank you

Excellent support experience! The agent was knowledgeable, responsive, and made everything easy to understand. Service like this is rare—give this guy a raise!

Excellent support at a fair price. IONOS (1 and 1) has been my mail and hosting provider for over two decades and have hardly ever left me down

The representative resolved my issue and fixed a ongoing problem. Was very patient and thorough 5 Stars all around!!

I got a call from her right on time I thought it was a spam call so I hung up on her. She called back immediately and that is when I realized it was a call I had set up yesterday when I was having an issue that I quicky fixed. She helped me with changing my site getting new 1 dollar membership that will be saving me 40 dollars per web site and I have 5 so the call is making me 200 a month!! I am soooo happy!

Joyce was personable, knowledgeable, and helpful; she fulfilled my request promptly and efficiently, and explained all pertinent details. It's been a pleasure working with Joyce today, and with the IONOS team over the past two decades. Thank you! :-)

Joseph was quite helpful. He is very well trained and followed his script quite well. I'm disappointed that IONOS uses this model of charging a high price for a produce for the year and then offers discounts until the customer agrees to pay. I've been with Ionos for over 20 years. Do I really have to call in year after year to "Negotiate" a reasonable price for service? Come up with a better customer service model..

Lourd gave me outstanding customer service!!!! He should be commended

Their customer service has been impeccable in providing the right help quickly. This is very refreshing in today's Days of automated bots giving you nonsense answers.

I had the lucky draw and was connected with Chris. He was the very definition of excellent customer service. He was clearly knowledgeable and was able to quickly address the issues I was having trouble with. He was well spoken and an equally good listener which made the call super easy and efficient. Quality assistance at its best! Much appreciated.

thanks for sorting it all out, good customer service

The agent addressed all my questions and concerns with courtesy and professionalism.

Very helpful and considerate, providing the necessary tools for growth!

Great customer service, but expect little(tiny) bit long hold times.

I appreciate Alfa helping me out and getting my contract updated. He was very helpful.

I have to say, I came into this interaction fully prepared to cancel our company's account with IONOS. We had been evaluating our monthly expenses and felt it was time to move on. However, what happened next completely changed our minds. The representative we spoke with was nothing short of exceptional. Rather than simply processing our cancellation request, she took the time to genuinely listen to our concerns, understand our business needs, and walked us through options we weren't even aware of. She cleaned up our account, streamlined our services, and helped us find a solution that actually saves our company a significant amount of money every single month. Her professionalism, patience, and deep product knowledge were truly impressive. She didn't just save our account — she restored our confidence in IONOS as a long-term partner for our business. It is rare to encounter a customer service representative who goes above and beyond like this. She is without a doubt a valuable asset to the IONOS team, and I sincerely hope her leadership recognizes her dedication and rewards her accordingly. She absolutely deserves a raise and much more. If this is the standard of service IONOS is delivering, we are proud to continue being your customers. Thank you for having such talented people on your team! Highly recommended. 10 out of 10.

I absolutely love this company. I will recommend it to anybody nearly every experience that I’ve had speak to customer service has been very pleasant. Thank you for all of your help. I look forward to continuing to work with you for many years sincerely chief marketing liaison to Run Sims.

Excellent service, I vet nice person knew what I needed all the time, this is why I been working with you guys all these years.

I am impressed with level of support right out the gate

Excellent service, fast and sharp

Great Tech Support!!!! Swathi was absolutely hands-down incredible!! Communicative, constantly checking back with me (Bryan) regarding the work he was doing on my friend's (Richard) website!!! Been with Bluehost for like 15 years!!!

My customer service rep was polite, positive, patient and she knew her work. She checked to see if my site was being hacked after I got an email saying it was. And it wasn't! I am very grateful for her alleviating my fear. She was very professional and kind.

I want to recognize two Bluehost support reps who helped me through a really difficult situation: Simon and Sindhu. A malicious Pakistani former web developer hijacked my accounts and erased my website — twice. Simon was there first, helping me understand what had happened and guiding me through the initial site restoration from backup. He was clear, calm, and made a terrifying situation feel manageable. Then when the attacker struck again yesterday, Sindhu took over. He helped me block the attacker's IP addresses from accessing my cPanel, initiated another restoration from backup, and walked me through several security steps I didn't even know were possible — all with impressive speed and patience. Both of them handled technical territory I was completely unfamiliar with and explained everything without making me feel lost. They turned back-to-back crises into manageable situations, and I walked away feeling genuinely protected. Outstanding support from both.

Very supportive and proactive team. It is great to know that you can solve problems when it is needed.

The human we spoke with was spectacular. Very upbeat. Very efficient. Solved the problem right away. The AI bot was not ready for prime time. Spoke too fast. Very complicated instructions. Led us down rabbit holes. Once we got to a human, everything shifted. Word to the wise: get to a human as fast as you can.

Ai couldnt ecplain what the live agent did very respectfully and fast

I had a question about my billing and Joy, the Blue House representative, did a great job of explaining what's going on and helping me out.

Good support. Efficient and Helpful

The best hosting service

Vrushab in support did a great job of helping and guiding me through the issues I was having. I very much appreciated his support and patience

The support was very helpful and efficient. The issue on my website was quickly identified and resolved. I really appreciate the clear communication and fast assistance.

usually am a bit skeptical in convesing over chat but the only way to communicate with Bluehost for me is through chat as it has always solved my issues

The information I was seeking was answered quickly and professionally.

This is very easy to use. Plenty of video training from Word Press and others on YouTube to get you going and start selling.

The support was great and was able to resolve my issue once.

Excellent. Solved my problem in few minutes

great help!

The first customer support rep was unable to resolve my login problem after a long time of working on it. The second rep got it done fast and well. This is why I choose Bluehost, because of the customer service.

they knew what they were doing

What made my day a lot brighter was Chance being himself he wasn't in a rush to get me off the phone he explained everything from top to bottom. Thank you Sir

I’ve consistently, over the years, gotten great, reliable, professional help from GoDaddy. I recommend them to help manage my site, recommend products and design, to free me up for my work.

I love working with GoDaddy! They are always super helpful and, best of all, “normal”. No scripted bs, no fairness concern = like good friends who I can call and get a straight, fair, helpful “shake”.

Great service and full understanding of what I needed.

AMAZING customer service.......Jake was amazing

I had to cancel my membership account and I was VERY IMPRESSED WITH THE CUSTOMER SERVICE.. He didn't "dismiss with rudeness" once he found out I had to cancel. WHEN I am able to come back I WILL DEFINITELY COME BACK TO GODADDY

Great experience with GoDaddy customer service. The representative was knowledgeable, patient, and resolved my issue quickly and efficiently. I truly appreciated the clear communication and professionalism throughout the process. Excellent support overall.

Easy to navigate, quick. I like that it's easy to use, especially for my age group.

I have been using GoDaddy for many, many years. They are always professional and get the job done. But... I hit the jackpot today when I called! Kevin was positive, informative, and extremely helpful, and did it with a smile! You should put him in charge of all your employee training.

while it was a routine call, the efficiency and overall assistance and experience were just top tier. Moe was my rep and he was fantastic!

The representative was very helpful and had a good attitude. He took an interest in my business and resolved my email issue.

I had a wonderful experience with William (Billy) Bushong. He was incredibly helpful and kind. I had to make some tweaks with the domains I had purchased, and he made the whole process a cake walk. Not only that, but I also got to talk to Miss Bella.

After a billing error renewing domains, had to call to resolve the issue which took a bit of back and forth between customer reps but eventually got resolved and refunded the extra charge within a couple days.

Technician was able to successfully handle my request within 20 minutes. Some technicians take as much as 24 hours to see updated information after going through a long and tedious process.

“Peace, I appreciate the time you took with me today. You were patient, professional, and made everything easy to understand. The experience was smooth and I felt respected throughout the call. Thank you.”

Excellent platform for my business.

Tawny was professional and walked with me through the entire process of my request.

Thanks for your help great service.

Great service

Operator did a great job was very helpful and corrected the issue for me. Thank you.