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he was actually very helpful and proactive with me. I appreciated that.

IONOS is ALWAYS ready and able to assist in each scenario. I am very new to needing the tools and services they provide which means I don't always know how to communicate the matter, but the reps are patient and the complete my reason for the call while I am on the phone with them. I never need to make a 2nd or 3rd call because the issue is handled correctly the first time!

Le was very friendly and understanding on the phone, that a 2nd account had been set up on the same day, and explained I had accidentally purchased a website account at the special rate instead of a hosting account at the special rate, so canceled the one that was accidentally added, and set me up with the correct one. Thank you very much.

I really appreciate the level of customer service that was given to me by this representative. She was informative, kind, and also came up with a solution that I was happy with.

Knowledgeable, courteous Staff.

Excellent service from the call center. Even though I had difficulty with my language and my understanding of English, the agent Ann was outstanding in her service.

He was very friendly and very knowledgeable and solved the problem quicker than the woman I spoke with. Prior to period I would recommend him for help on every level!

Person I was on the phone with was really nice

Mary Ann was great. She has a really sweet and clear voice. She knows what she’s doing.

IONOS is the best Host around with amazing hosting packages and everything else you need to get your site up and running! Sign up, Account got activated really fast and i had my website ready to be worked on in minutes!!! Big Shout out to Lorie Lord Manuel from Customer support for being amazing!

I have been happy with IONOS. The customer service is pretty good. When we were disconnected, they called me back, which does not happen, ever. They have bent over backwards to make the experience a good one for someone who isn't great with tech.

The company was very user friendly and straightforward, affordable and proactive in terms of protecting domain and other extra that may be needed for business.

I love it. Love the discounts.

Very polite and great agent. Good customer service resolved my issue in minutes.

My wait time was minimal when I called tech support (10 minutes). I spoke with Arnel and his english was perfect...actually better than mine. He understood my problem and talked me through how to solve my problem in just few minutes. It was a great experience with a tech support person.

She's very good!

I am a senior citizen with limited tech skills and your support team is always patient and professional in helping resolve problems.

I am really greatful for Joe from the tecnical support dept. who helped me for more than one hour resolve an issue with my domain. He is absolutly great, and he also walked me through all the steps i needed to know step by step. He is great.

The support I received today was awesome. The agent was very polite and made the account setup and contract update process crystal clear. I really appreciate the efficiency and the helpful attitude—it made a huge difference in my experience today!

Easy to understand. Clear, concise direction & quick resolution

Fast help , even on a Sunday!!! Thank you Bluehost.

AWESOME customer support! Way better than godaddy! So happy I switched!

the customer service is very informative responsive and fix issues almost in one interaction. really never seen customer service like this in any business.

Bluehost Customer Support has always been very good. The support is knowledgeable and wait times are usually not long at all.

The Blue Host team for VPS, have been awesomely wonderful with every phone call I have made. Patience, effective listeners, and effective responses. I'm not very technical, so I've had to called the team several times in the past week. I have enjoyed conversing with them. Thank you Blue Host team members. Spectacular!

I had a major problem for a few years with my client's email, who is a bluehost customer. Their domain was not connected to the email. It took forever to fix as I had to make some changes at the host (netsol). It's finally fixed. I wish it would have taken less time and I also needed help with the DKIM record and the documentation was confusing to find. My one wish is that you offered more than just POP and IMAP. Exchange would help working with those people who insist on using Outlook. Thus far, I cannot get your Titan mail to work with the new Outlook on one of his systems. I suspect it's not all outlook's fault but it's a pain. Everything works fine in thunderbird. PS - I spent an hour on the phone working through this with your computerized voice and I am impressed! She got the job done, ergo -- 5 Stars.

Bluehost's web hosting services are great and we have been happy with their products. The thing we like best about them is that you can always reach a live person in customer support to help you with any issues. Their customer support staff are unfailingly patient and kind with those of us who feel overwhelmed by our technology. They have helped us with every issue that has come up, stuck with us until the problem was solved, and made sure that we understood everything. they have even helped us out when other tech providers we use have caused the problem (a huge problem caused by NordVPN this past week!) yet the Bluehost team graciously helped us to fix the issue and gave us ideas of what to do. We have been with them for over a decade and are consistently glad that we chose Bluehost to host our websites!

customer service was very helpful and quick

I’ve had a great experience in support. I like to thank Ashwij for showing an example of superb client service for going up and beyond to resolve all my issues. I couldn’t have been happier.

Bluehost customer support is excellent! Really saisfied.

Efficient and quick resolution to our issues.

The support was awesome !

This website is very mature and very complicated. I inherited it a couple of years ago, and have been learning as I go. The PHP version is outdated, and in the process of updating PHP I managed to bring down both the website and access to the WP Admin page. I worked with BLU (the AI chatbot) for over an hour, and learned more than I ever wanted to know about the inner workings of a WP site. However, BLU wasn't able to help me get to the core of the matter...at which point it turned me over to Manoj. Manoj (a human) knew right where to go, and got the issue resolved in about 15 minutes, plus I have a direction that I can move in, with confidence.

I had a problem with my website which was involved. John was helping me and was awesome! He was patient, kind and helpful to an older person who is not tech savvy. He worked with me over an hour and we finally resolved the issue! I do not know his last name, but he deserves a big pat on the back and then some! Thank you again John!😊

Good JOB ! Shout out to the IT team. The IT support team was incredibly helpful.

Excellent Customer Service! I was in a position that I did not need a domain/website as my business did not work out as planned. The autopay renewal had just gone through and they were super helpful in cancelling my subscription & refunding with no hassel!

My agent, Varsha, was great — very prompt, friendly, and knowledgable. An excellent experience.

The Customer Agent was very polite. I didn't have to spend forever for the person to respond to my queries. I found this happens often on BlueHost. Excellent customer service and fast response to my queries. %/5

Nishchay was absolutely brilliant. he resolved my email issue in a matter of seconds. Amazing service. I am delighted

Quick support. little upselling.

GoDaddy has The.Best. Customer Service.

Very helpful

When you call the U.S.-based GoDaddy support line, your chances of getting the help you need are much higher. It’s especially helpful to speak with someone who is easy to understand, since overseas call quality and heavy accents can sometimes make support calls difficult. I really appreciate when I’m able to reach clear, effective support quickly.

The customer service representative in email, Deion, was patient and polite while helping solve and email challenge.

Seriously only wake up at 5 am ! When people who really knows how to do their job ! Not those stuck up snobby who after keep up on hold for 1 hour hang up on you ! Because they don’t wanna do their dam job ! They should fire useless people ! Never call afternoon ! They hang up on you over and over , thanks , the last guy who took care of my case should be the manager of those scum lazy bastards Sincerely Raul Casarez 702 427 8242 Any questions I’ll be more than happy to tell you that your afternoon Team is à vomit ! Replace it for AI Thanks

My blog went down with a critical error. While my representative didn't solve the problem himself, he troubleshooted the issue and sent a very helpful email so I could fix the problem myself. In less than three minutes - I was back online.

friendly and professional and prompt

Evelyn took the time to hear all my concerns and addressed each one professionally patiently and with a smile the entire time.

The rep handled the situation fast & I he seemed very knowledgeable. He was also very polite.

I had a fantastic experience with GoDaddy’s services. Their customer support team was incredibly knowledgeable and helped me find the perfect solution for my website needs quickly. The interface is user-friendly, and the entire setup process was seamless and efficient. I highly recommend them for anyone looking for reliable web hosting and domain management.

It was nice to talk to a real person, especially as it was a Sunday when I had time to ask questions.

I had such a positive experience with GoDaddy today and felt compelled to leave a review. I called feeling extremely stressed and anxious because I couldn’t access my account or domain, and I was worried about what that might mean. From the moment I spoke with Karl, he was calm, patient, and completely reassuring. He took the time to listen, clearly understood the situation, and methodically worked through everything until my access was fully restored. Nothing felt like too much trouble for him — he handled every step with professionalism and genuine care. What stood out most was how he took the stress out of the situation. I went from feeling overwhelmed to completely at ease, knowing I was in capable hands. He didn’t just fix the issue — he made the entire experience feel supported and seamless. I’m incredibly grateful for his help and couldn’t have asked for better service. Thank you, Karl, for going above and beyond.

My questions are answered politely. I am treated with respect. Customer service person went above and beyond to make sure I understand what was said.

I did not expect to get everything done same day, but Thad helped me to get my domain registered and my landing page up and running all in one call. Great Service!

Jessica was quick to resolve my challenges and navigating the website. She also suggested was to protect my website and business name, next level up, that I wasn't aware of yet. Thank you so much Jessica! 💓

Brad was very patient and helpful is getting me set up

Great customer service.

The best customer service I ever had. Going the extra mile to help me out. Love it!!!

For someone who no idea where to even start Chris with GoDaddy made this experience breeze. He took the time to explain the process to me in layman terms. At the end of our almost 2 hour phone call I was ready to start creating my site, with confidence!

Arleen gave me first class support, resolved the problems and was kind and patient the whole time.