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Excellent Customer Service

Thank you for your help. My problem was resolved quickly. I really appreciate 24/7 costumer service by phone call.

Nice, knowledgeable, fixed the problem

Joshua was patient, knowledgeable and he offered me a variety of choices and asked which would fit my budget best. He also offered upgraded services which I will add at a later date.

Call them with a problem regarding billing the representative took their time and explain to me the process. Then assisted me in adding much needed features for the security of my website. Great and communication and patient with those who are escalated.

Great polite solved

Jean was easy to speak with and solved all of my issues in moments.

The customer servuice was great each time that I called in to purchase.

Resolved my conflict in timely manner!

I had the pleasure of having Jean Bertulfo as my assistant in resolving my concerns and she was a wonderful help. She made sure she understood what I needed and took the time to walk me through what to do. Thank you IONOS for years of great support and highly knowledgeable support personnel.

My experience was great, I was able to resolve my issues and also review the great offers for my business.

Joshua assisted me and gave me the rate offered earlier on the phone to increase my email box with virus protection

Raea Dorero provided excellent customer service in dealing with monthly overcharges on my contract from IONOS that were ongoing over the last 5 years. As a customer of almost 20 years, I was pleased that she was able to assist me and offer some partial refunds and discounts on my contact moving forward.

Very helpful in solving my two problems.

She helped answer my questions and reasons for my call.

Great price on VPS server. Very quick and responsive customer service.

Super knowledgeable and kind to help me with my issues and concerns

Customer service was awesome Joshua Sanchez was very patient

The rep was helpful, informative, and professional. My call was answered quickly and the issue resolved.

June provided excellent customer service. Clearly explained the issue and provided solutions. Stayed with us until completion of case. Thank you!

Bluehost has always been a company that has provided excellent customer service whenever I had a concern of any type, large or small. Today I contacted them about a hosting billing question. The bot asked me a few pertinent questions and then almost immediately connected me to a live agent, Hashitha, in contrast to so many companies that seem not to want to let you speak to a live person. Hashitha was courteous, polite, and very knowledgeable about Bluehost. He looked into my account and answered my questions thoroughly. He was even willing to answer follow-up questions, which led to solving a question about website URLs in my account that have puzzled me for some time. Hashitha researched my account, told me what had happened, and resolved the issue almost instantaneously by changing the URL to the one I had initially intended to use. He went above and beyond answering a simple billing question to resolving a website one. I can't thank him or Bluehost enough.

Great Experience!

The agent was professional, patient, and empathetic throughout the entire conversation. They listened carefully, explained everything clearly, and handled the situation respectfully. I appreciate the support and understanding.

Once I reached Chat Support, the assistance was amazing! Priyanka was very patient with me as I stumbled through my own tech difficulties. At each detail, there was a problem that arose---on my end. I couldn't find this or that. My credit card had expired, etc, etc. I waffled on a three-year renewal because our website is sort of stagnant and old---and I'm old, too. (Just not stagnant.) She was incredibly helpful.

I reached out to Bluehost because ModSecurity was blocking WooCommerce REST API calls on my site and causing 406 errors. This was breaking my product sync, so I needed a real fix, not generic troubleshooting. The support rep understood the issue right away and whitelisted the correct rule. It was resolved within minutes, and everything worked once I tested it. He was polite, patient while I checked things on my end, and didn’t waste time reading from a script. Overall, a really smooth and helpful support experience.

I needed help signing up for a professional email. They helped set it up. They were so patient and answered all my questions. I am so grateful for the help!

The best domain registration company with excellent customer service. I was delighted to work with them.

Rep was Amazing and so Helpful

They refunded me without issue.

Pratheek and Ramnath were absolute gem at helping me with me query! Knowledgeable and kind. Issue was solved incredibly quickly with both interactions!

Excellent Support Support person was Patient and helped in resolving all the issues with my site and more.

Yashwanth was patient and efficient handling my problem. Thanks Yashwanth!

Thanks Gana for all your help with the issue

Excellent support. My issue got fixed in one interaction. I loved it. Full peace of mind. Thanks

No matter what I need help with I know I can always get things resolved by going through the support chat. Everyone I've worked with through chat has been able to solve my problems. I appreciate good customer service - rare now-a-days!

The support was patient and considerate. It was in real time because my screen went wonky and i had to find the page again and he actually inquired if I was still there, meaning he saw the glitch and reached out. I got what I needed so far and hopefully this round the info I received works on my client's end. Thank you!

Sachin was great! Thanks a lot. Sachin deserves a raise!!!! Take care.

Bluehost's support team was outstanding! I had an issue with renewing my websites and emails addresses, and Agent Aman resolved everything quickly and professionally. He was patient, knowledgeable, and extremely efficient, the problem was fixed in no time with clear explanations every step of the way. Highly recommend their support . 5 stars!

Their customer support was very helpful.

Tech support answered live chat quickly and dealt with my issue. I didn't have to hang on for ages. Efficient, polite and helpful.

I am finding right domains service for my Ecommerce store from a month, then I found Godaddy, without any confusion and problem I bought domain name. Great experience with Godaddy.

Phone menu led me to the right chat bot which turned me over to a human all within 4 minutes. The human was knowledgeable, efficient and had the ability to solve my issue in another 4 minutes. So 8 minutes from problem to resolution.

they provide support 24/7 and they go the extra mile to make sure all problems are resolved. They are 10x better that my previous website support company.

Representative was incredibly efficient and friendly

No problem thanks!

This was a great experience and a smooth transaction because of the customer service rep. John. He quickly recognized my level of knowledge regarding the website's setup, and professionally walked me through step by step. Plus, I understood what I was purchasing vs. what I needed, required, considered a deal, or must-have. The wait time was worth it because they take time with each customer before moving on to the next. Thanks for your dedication and hard work.

Great service always

I have been supported by Gabriel, and I was really impressed by his patience, and having talked me through everything thoroughly, discussing what options for my account would suit my needs best.

Very good customer service. Representative explained me everything. Very good service

Customer service was able to answer all my questions and successfully resolve my issues.

Friendly and helpful staff

Very professional and easy to work with. I highly recommend them

Amy was super helpful. She was knowledgeable about all of my concerns and walked me thru each step. She was also patient with a young lady like me who doesn't know much about new age things.

GoDaddy has several ways to get help: Their website, text and phone. I spoke to Clarence today who was PLEASANTLY helpful, knowledgeable and patient.

mitchell was great

After a few prompts I was connected with a support person Todd who was xtremely helpful. He was polite and professional and spent as much time as I wanted in getting a new account set up, without rushing through. He explained everything clearly and made sure I was comfortable with the process and had all the information I needed. He also set m up with exactly the right products for my needs while utilizing the most cost effective means. GoDaddy isa great company that obviously trains their employees and treats them well.

Sam answered every one of my concerns with professionalism and a politeness that you don't often experience with customer service. I actually smiled a lot while handling business today!

Setting up the domain for my new business was smooth and easy. I called the following day to update the DNS records for my Registered Agent, and the GoDaddy Representative was so helpful. GoDaddy is the way to go to set up your startup business indeed!

He resolved my issues quickly to my satisfaction.

I’ve always had a really good experience with GoDaddy. Their customer service and help line is amazing