What a difference!!
My domain was trapped at Hostek, and their site was having technical issues. Their chatbot had me running in circles for over a week. It took them 3 full days to respond to my request. Completely useless and frustrating. When I finally gained access to my transfer code I migrated to GoDaddy. I contacted customer service at GoDaddy and within minutes I was connected with a real human being who was incredibly helpful and resolved my issue right away. Now that's solid customer service! What a difference!!
Ronnie was super helpful and deserves a raise
Ronnie was super helpful. He helped me navigate through areas I was having issues with and ultimately gave me the information I needed to why I couldn't access my email yet.
Josua helped me as much as he was able…
Josua helped me as much as he was able to. I now am able to do the research needed to accomplish what I called for.
My experience with Emily
My experience with Emily, in Customer Service, was excellent. I admit getting lost in the GoDaddy website, but with Emily's assistance I was able to get my payments up to date. Emily was patient and has a great understanding of how it all works. GoDaddy is fortunate to have someone like Emily representing the company.
Third time I needed help from GoDaddy …
Third time I needed help from GoDaddy over the past 6 years and each time the reperesentative was consistently patient, helpful and we solved the problem in short order.
Exceptional customer service every time!
I recently called with a concern about whether my account payment method had been updated. I only had a few minutes before an important meeting and was feeling pressed for time.
Jesse was incredibly helpful, efficient, and reassuring. He quickly reviewed my account, answered my questions clearly, and eased my concerns in time for me to make my meeting without stress.
Excellent customer service—calm, knowledgeable, and respectful of my time. Thank you, Jesse, for your professionalism and support! -KT
Alan CEO/Managing Partner
11 hours ago
Awesome Customer Service!
Awesome Customer Service!
Slew of problems handled completely and with grace
I just called GoDaddy with a slew of questions about my domains, the attached emails and websites, and billing, and got very lucky to have Shakejah as my customer service rep; she helped me through a whole slew of complex challenges with patience, grace, and kindness. I could not be more pleased. I was so relieved to get such great customer service, because I was stressed out. GoDaddy helped me figure out everything, and I appreciated it.
I have used this product for my website…
I have used this product for my website for over 10 years and it’s affordable, professional and great customer service.
Fabulous experience
Sunshine was just that: a ray of sunshine. She heard me, solved my issue, and was an absolute pleasure to work with. I wish every customer service person out there could take a class from her on how to make somebody’s day!
to be happy
Easy to follow
The customer service representative was…
The customer service representative was patient and walk me through the process of restoring the domain.
The customer service representative was Extraordinary
The customer service representative was the best ever. In this time of AI and key presses it was unbelievable to have such extraordinary care. Thank you
super helpful support
super helpful, very patient, took time to explain each step with me as support staff walked me through everything I needed to do
John Angell
John Angell, in support, was a great help and a pleasure to work with.
excelent service !
excelent service !
I always get great phone support with…
I always get great phone support with godaddy
I had to issue a refund and it got…
I had to issue a refund and it got processed within minutes. I called them and it got solved instantly.
Helped to build my website
Helped to build my website, answered my questions. Got excellent customer service.
Real Customer Support
Peter was a great help and made the process of verifying my identity to get back into my account quick and easy. He was sure to verify important details to ensure security, but also didn't take more time than needed to keep me from being locked out. I was able to get back to the work I needed to do and I am glad Godaddy still has real people that we can reach out to for customer support, unlike other large companies that have converted over to automated chatbots for customer service. They do a great job in that regard and make it easy for their clients to get the help they need, especially since people rely on them to run their businesses and daily operations. Thank you to Peter and Godaddy for your customer support and care and I am glad to be a long time customer!
