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Spoke to an agent called Yashas, could not have been more helpful. Understood my problem, told me they would personally look out for my resolution.

needed to cancel after payment. Dealt with a human in the chat who was able to sort my issue and refund very flexibly, in one session.

solved by my instructor Mr Dhanush i a single shot without directing me anywhere else he understand my probs and taken care by himself and i am happy thanks buddy once again

The help was fast

They have been very helpful keeping me up and running.

They are fast and to the point when you have technical issues, and are kind and courteous as well.

The Hostgator Customer Service is amazing. Yes, they are a world away and they have Indian names, but they speak English better than I do, so I have to be "on the ball" when communicating with them. Today I needed help creating the proper DNS 's for a new email service so I can fire Google. It was a pleasure watching Akshar work. I highly recommend Hostgator. I've been with them for several years now with 8 domain names. I like to do things myself, but when I run into trouble, the Hostgator reps always bail me out.

Excellent support service! The issue was resolved immediately and very professionally. Fast response and great assistance — highly recommended.

Harshitha Shivamallappa is best, she helped me she is awesome

Nandana was very knowledgeable and extremely patient as we wormed our way through my lack of experience. Reassures me that my website is ultimately good hands.

FANTASTIC SERVICE!!!! The service provided by your customer service representative Ann Eunice C. was just out of the world!! Absolutely professional!!!

Help via chat always works well for me... fast, courteous and solved quickly.

great customer support

Very Helpful!

Good stuff very responsive

he undertood the issue , smart

I received enthusiastic support from Varsha Shetty regarding my issue today. Varsha Shetty even reminded me of the necessary services to secure my data.

Such a great service and team to work with. Grateful to have found them.

My company's Website has been down for a few weeks, and my Tech guy could not figure it out. I contacted HostGator, and it took all of 5 minutes to get the site up and running.

The patience that was shown to me was fabulous!! And the issue was resolved by your tech!

I had an issue with an accidental subscription renewal for Relate SEO and Social. The customer support team was amazing! They understood my situation and processed a refund for two months as an exception. Very professional and helpful service!

Been using them for years, price friendly and excellent customer Service

You guys have been very helpful, I am really grateful. Otherwise I would have not managed on my own.

Namecheap has been by far the best and reliable hosting platform I have ever used. From their amazing staff ever ready to resolve any issues you have to their fast timeline in resolving issues. They are a company serious for business. And the best part their fees are not as high as their competitors. Kudos to the management of the company

Very professional and efficient

I respectfully request your professional assistance with a high level of availability, in order to ensure continuous and thorough support until the full resolution of my request. I thank you in advance for your attention and diligence.

One of best agent super friendly and help me for everything, Thank you

Amazing value for the price, all I ever need. As solo Freelancer

I love Name cheap for their timely response and ready to go beyond limit to assist their customers. Love from Umar

Good prices.

first time to use it and i like it and so far i like it , it was easy to start and choose domain and also hosting and the site helped me to build the site

I've purchased domains and had my sites hosted at various places over the years since 2003, including: 2001-2004 - FreeWebTown and similar free hosts (no domains, only free subdomains) 2004-2007 - HostMonster 2007-2009 - HostGator 2009-2018 - 1&1 by Ionos However, Namecheap is the only one that has consistently been great and never let me down. They are the only host and domain provider that I've stayed with ever since making an account with them. Ionos used to be called 1&1, and that's what they were going by when I was using them. As soon as they changed to 1&1 by Ionos, everything started going down the drain with them. They removed cPanel and only offered an extremely limited Control Panel that doesn't really let you do anything at all. Ionos offers you the ability to buy domains ($17.95 per year) and hosting ($12 to $30 per month) for only $1 each (per month for the hosting, but only for the first year), but then they fail to mention how ridiculously HIGH the price goes UP at the time of renewal after that year is up. I started with my websites on free hosts, like FreeWebTown, and eventually moved to HostMonster. When I saw HostGator's yearly deal in 2007, I switched to them, but by 2009, every single website hosted by them that used only HTML4 and CSS was hacked and destroyed. And I had to find another host--again. That's when I finally found WordPress in 2009 and moved to 1&1 (now known as Ionos Evolution). But, as mentioned above, when 1&1 became Ionos in 2018, everything went to crap with them too. That's when I finally found Namecheap, and I have been so happy with their services ever since. My domains, hosting, and domain email are ALL with Namecheap. Every time I need to contact support (unlike Ionos' phone-only support), Namecheap has only live chat and email tickets, which are a million times better and faster for me. I have extreme trouble talking on phones, so I was never able to contact Ionos' support, and when I sent them emails requesting support, they never resolved anything, and they made excuses for why they couldn't have any other kind of support available. In contrast to Ionos, I love that I can start a live support chat at Namecheap, and it only takes 5 to 45 minutes (depending on the issue) to resolve any issues I'm having, which are extremely rare. Namecheap's support staff is so helpful, quick, and understanding. I recently (today!) upgraded my hosting from Stellar to Stellar Plus, and back in November, I renewed my domain's SSL with them for five more years. Namecheap has been the ONLY domain and hosting service to never let me down. I've always given them 5 stars when completing a live support chat with them. And now I'm giving them 5 stars on Trustpilot.

Would recommend

I have been using Namecheap for 4 years so far. The system is stable. Support is great. A very well-documented knowledge base.

10/10 Customer Service - Always ready to help, ready to quickly settle whatever problem you might've faced with their services!

Amazing service. Domains are the best price on the net and the LIVE customer service is the reason I keep buying from them! The best of the best!

I’m very satisfied with Namecheap’s service. Their AI chatbot is genuinely amazing and resolves most issues quickly, and whenever I need human support, the experience is just as excellent. The team is knowledgeable, responsive, and easy to communicate with. I’m really happy I chose Namecheap years ago. It’s been a reliable and stress-free decision ever since.

GREAT SERVICE FROM START TO FINISH HIGHLY RECOMMENDED

Excellent service, as always. Thank you very much.

Very good compared to other hosting companies

I would like to compliment the entire Hostinger team for being so helpful and patient. While Kodee is an excellent technical support tool, the human touch and intelligence of your agents truly make the difference; they are always extremely attentive in resolving my every need.

Kodee is Hostingers bot and is very helpful at providing feedback and options when you are stuck or just want some proceedural help. I build a ton of websites and typically use WordPress in Hostinger with lots of plug ins. Take advantage of Hostingers mix of affordable hosting, and competitivly priced domains.

After receiving a spectacularly convoluted answer to my issue by the AI assistant, I asked to speak with a human, and Mateo gave me a very simple and straightforward solution in a matter of minutes. That was refreshing!

I wanted to express my sincere appreciation for the outstanding support I received from the Hostinger team. I am thoroughly impressed and very satisfied with their assistance.

I was struggling with domain transfers and verifications. When I contacted the support team, my issue was fixed immediately.

As a novice creating my own website, Hostinger makes the process less daunting and is extremely helpful with creative tips.

From my experience with different systems and also with some of your competitors, I haven't seen any system with a well-structured AI system to manage data like Hostinger. As far as time efficient and seamless processes goes, you are at the top of your game. You have developed an advanced AI and SI Agent that facilitates user interaction as easily as possible, and I will award you an Oscar for it if I could. Congratulations!

The support was excellent.

speed support

Their support is excellent and incredibly fast. They are also very responsible.

A big thank you to Alex for all the help! Really appreciate it.

I run a car listings website. The site’s layout and the server’s speed have a positive impact on the business. In the coming period, I will increase the marketing plans.

Thank you very much. I am very grateful to you.

Amazing support person

So far, I’m satisfied with this internet provider. The connection is stable and the customer service is very helpful.

I suffered for years with other companies before switching to Hostinger. In terms of security, automation, and ease of use, they are the best. I have over 10 years of experience with hosting providers, and Hostinger is the best in every way.

Great person and resolution

Fast reaction and solution for any questions

"I’m a beginner tech expert, but Hostinger made setting up my website and domain feel like a breeze. The dashboard is super clean and easy to navigate. Best choice for beginners!"

Everything was perfect. I use hostinger solutions for my small business. I recommend Hostinger fol all business and personal use.