Raymond
Raymond - renewal team rep was amazing! Was my second call on a renewal notice, Raymond reviewed file notes, assured me everything was fine and offered his direct line if needed. Great customer service!
Complex issue of billing for two…
Complex issue of billing for two accounts on 2 credit cards, one leftover & unknown to me. Best chat experience in my life. Agent (Su_ _ _ l) Understood, clarified for me, tracked down and solved the initial problem, provided a full refund, and fixed the underlying issues.
Very quick to assist
Very quick to assist, Resolved in one conversation. Felt pleased with provided actions.
Karthnik Shetty was very professional…
Karthnik Shetty was very professional and made the process of resolving my website as smooth as possible.
Harshitha Shivamallappa was able to go…
Harshitha Shivamallappa was able to go above and beyond for me helping with my Wordpress website when some of the icons were not showing up. She made sure to disable and enable each plugins to find the culprit and was able to get my website back and running! Thank you so much again Harshitha!!
Harshitha Shivamallappa of wordpress…
Harshitha Shivamallappa of wordpress was so patient, undertood my problem, took time to help me. I wish they had more like her
Bluehost have great customer service
Bluehost have great customer service. I have used the chat service 3 times lately and was able to fix the issue very quickly
I have been using Go daddy for many…
I have been using Go daddy for many years and whenI was there I sort of new where everything was so now it is like starting all over but I am sure in. few days it will be just fine
The web hosting agent
The web hosting agent, Anne, I was connected with was top-drawer! She was so professional and kind and quick to address my issues. Thank you!
behaviour
great experience.
Customer service is very responsive and…
Customer service is very responsive and resolved every issue I had fairly quickly.
with so many AI and computer bots…
with so many AI and computer bots acting as people it was a real pleasure today when I contacted Bluehost support and got Shreeja... a real person lol. She was awesome! I was frustrated dealing with the issue I was having and even made a few mistakes but Shreeja was patient, helpful and knowledgeable throughout and she was able to resolve my issue completely. Thank you Shreeja and thank you Bluehost!
Excelent Technitian Support services
Excelent Technitian Support services
While AI works in many cases
While AI works in many cases, humans cannot and should not be replaced for more complex tasks
Highly Appreciate their support team
I was in desperate need of assistance as all of our websites were displaying blank pages. After getting on a Live Chat with Akshar, they were able to pinpoint the issue and guided me through resolving. I've been using Bluehost for about 15 years now and I've had nothing but great experiences when I've required their assistance. Highly recommend.
Working with Hunter is a real pleasure
Working with Hunter is a real pleasure! Extremely knowledgeable, friendly, and explains things clearly. The process of migrating over 30 websites to a new VPS has involved some complicated steps and cleanup of the existing websites, and with his help the process is going smoothly.
Suma was very clear and thorough with…
Suma was very clear and thorough with all the explanation provided
Fantastic service and a terrific outcome
I contacted Bluehost today to enquire about my hosting plan, and I have to say, the customer service representative was absolutely brilliant.
They were friendly, patient, helpful, and genuinely seemed to care about finding the best option for me, which is always a refreshing change when dealing with anything hosting-related!
Not only did they answer my questions clearly, but they also helped secure me a terrific discount, which was a very welcome bonus.
Great customer service, no fuss, no drama, and a result that made my day. Thank you, Bluehost and a special thank you to the lovely representative who helped me. Highly appreciated!
Prompt
Prompt, knowledgeable, courteous
