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He was patient and respectful. He answered all of my questions and walked me through setting up things on my website.

I have tried other companies for setting up a website but this has the easiest so far and at a good price for a beginner.

She was extremely helpful in setting up my RankingCoach

Hazel was nice

Oneal was awesome in the way she handled and resolved the problem. Excellent problem solving skills and empathy.

Problem was solved

Kristal was great

He understood what I Needed adn very helpful With Products I need for now. Thanks Jason ❤️

Jason H. seemed to make a miracle happen when the previous agent left me feeling that my situation was hopeless. Rather than telling me my sites needed outside expertise that would cost thousands of dollars and extensive time, as the other agent had done, Jason resolved the issue in minutes. I was ready to leave the company altogether after 15+ years for the poor customer experience I'd received, so Jason not only saved my sites but retained my business with IONOS, too.

Easy to Use!

quick and helpful service

Agent Riel was a super help in resolving my account issue as a new customer. I was able to communicate clearly with him as well.

He knows his products well and helped me a lot

it was very easy add with a great price

Great info. When I asked questions, he took the time to get the right answer and make sure I understood it. Was patient and not over sale zealous as he knew, I knew what I wanted.

I appreciated that I got a human first thing. And there was barely any wait time. The person who helped me was very responsive, kind and patient. It felt like what a business interaction should be, and I wish other businesses would take the time to be as humanly responsive as IONOS.

Easy process

Fast response on customer support!

The information and assistance I requested was provided quickly.

friendly. helpful.

Courteous, understanding of my enquiry and responsive. Highly recommend

Shreeja was prompt, courteous and professional. She fixed my account issue and gave a recap. Thank you!

My Bluehost Chat with Sathyadhar M covered more issues than I expected. I just upgraded my server to a VPS system. I thought I might have gotten in over my knowledge of website management, even after 23 years experience. However, Sathyadhar M was able to help me understand the new system. He also worked on some internal changes. I thought I would have to spend hours chating with different people all day but all was completed in a few minutes. I am happy Bluehost has such great tech help.

The customer support was excellent. The agent was respectful, professional, knowledgeable, understood my issue and facilitated a solution I was happy with.

Great customer service, fits my needs perfectly.

As always, I can chat in quickly and reach someone who is friendly and knowledgeable and can easily answer questions or resolve my issues. when it comes to webhosting, trust and security are so important, and i rest assured that Bluehost always has my back.

I received courteous and patient expert help. Thank you, Imran!

I was in a bind and needed to cancel. The representative was able to work with me and provide a partial refund. I know this doesn't necessarily improve your profit margin, but getting in touch with a real person who was able to hear my concerns and help me out made a HUGE difference.

The chat conversation was started almost immediately. The chat agent was able to answer questions almost instantly and concisely and clearly.

I was going to give up. I need more help than anyone thinks. Thank you 🙏🏾 so very much. Very courteous indeed.

prompt and clear. very profressional. well done

My online customer service rep, Harshini K., was articulate, polite and responsive during our Friday night exchange regarding how to transfer my domain name to Bluehost.

Rakshath is awesome! super incredibly helpful with a complicated issue i had been delaying for months.

Tehseen was most helpful and prompt with his answer to my query. His instructions were very clear. I am hoping I am computer savvy enough to follow them OK.

Today was a challenge, trying to get my Domain transferred from one Host to BlueHost. Out of all the "experts" I talked to, Only BlueHost was actually helpful and knowledgeable. I spent 9hrs tyring to find the Release Code from the other Host. In the end, BlueHost were the ones that came through.

love the support

Bluehost delivers superior client service and they are indeed second to none. I was working with Shashank and he was very knowledgeable, patient and fixed all our issues. Awesome experience, I would recommend Bluehost, they are better than all the other hosting companies out there.

Support agent was very fast, got the request done in one session!

George from the Philippines 🇵🇭 helped me and was kind, and compassionate. I wanted to leave a 5 star review for his customer service.. however it kept saying “invalid selection” I pray he sees this because I promised to fill out the survey and wasn’t able to. Thank you George for being a human advocate. ⭐️⭐️⭐️⭐️⭐️

exceptional service caught a fraud charge and refunded it immediately

Bought a domain named iask-ai.com for 40$ with full protection and all. It took like 2-3 minutes and my site got published! Loading time is fast and the website look sleek and modern. 5 out of 5 stars!

The assistance was effective. Faster and polite they resolved my doubts and help me with the brand I bought!

Amazing customer support! Never have I had a bad experience with Go daddy

Robilyn Rose spent well over an hour with me on the phone and was incredibly patient the whole time! She managed to find my old account and walked me through setting up two new domain names along with emails. I now feel confident moving forward with my new business knowing that I will look a lot more professional with the help of GoDaddy and Robilyn Rose in particular. Thank you so much!

Great customer service

I forgot to turn off an auto-renewal for an old domain, which was $1000. Within 5 minutes, I was on to customer support, I explained the situation, and without question, initiated the refund!

Paul was friendly, made me feel confident from the beginning that he was going to help me with my issue whatever it took. He was patient and very knowledgeable.

I was having trouble transferring my domain back to go daddy but Christian, my customer service rep, provided me with excellent service and the transfer is being completed.

Tonya is amazing. She will walk you through every aspect of a question or problem. Not only does she care about her customers, but she goes beyond the call of duty. Awesome person to have as my go to person. Thanks Go Daddy for your services and Tonya!

⭐⭐⭐⭐⭐ Outstanding Service – Julia Is Truly Exceptional I want to take a moment to recognize Julia from GoDaddy Website Design Services, because her level of service was nothing short of extraordinary. From the very first interaction, Julia demonstrated professionalism, patience, deep knowledge, and—most importantly—genuine care for my project and my experience as a customer. She didn’t treat this like just another task or ticket number. She took ownership, listened carefully, anticipated needs before I even voiced them, and delivered solutions with clarity and confidence. What truly set Julia apart was her attention to detail and her commitment to excellence. She went above and beyond at every step, ensuring I understood the process, felt supported, and was completely satisfied with the outcome. At no point did I feel rushed, dismissed, or confused—only valued. In a world where customer service often feels transactional, Julia delivered something rare: white-glove service with a human touch. She is an absolute asset to GoDaddy, and her work reflects the highest standard of professionalism and customer care. If GoDaddy is serious about customer satisfaction, they should clone Julia. She sets the bar incredibly high, and I couldn’t be more grateful for her help. Thank you, Julia—you made this experience exceptional.

Came in upset with company error, left totally satisfied with person who assisted in resolving the issue.

Toni is amazing! I'm only giving 5 stars because of Toni. GoDaddy messed up a website plan, though they did give me a better plan, hopefully, and then tried to work somethings out with my Website to get it back up and running - and it was a nightmare. However, Toni came to the rescue. It took Toni to make it happen. I love using GoDaddy but apart from Toni, and the people that worked with her on this issue, the experience was not wonderful. However, I've been with GoDaddy for over 20 years and this is the first time I've experienced something like this. So I can't complain too much.

All good - very imfotmitive of the programs and products

I’ve seen tremendous growth in their customer experience over the last 10 years. Today I was blown away with how they helped me compared to a bad experience I had 10 years ago. I felt like they really cared about my needs it was very refreshing. Many internet based businesses tend to fall off after getting their money but not Godaddy. I’m still mad about the incident 10 years ago though lol.

The customer rep, Josh, knew what to do. Without hesitation after my description, he stepped me through the process to change the setting that was causing the issue I had run into. Great job!

I contacted GoDaddy about a refund. I thought it would be a long drawn out process. However, Gabriel was very friendly and helpful and I was able to get the full refund I requested. Gabriel was very clear stepping me through the whole process and I was very pleased with the outcome. No hassel at all.

We had some customer service issues. We contacted customer service and she stayed on the phone with us and take care of it. Great experience so good to have a real person available to do things right away.

DELUXE CUSTOMER SERVICE I offered and promised to write this for Jorge L.(ID 6248) earlier, a cusomer service that makes his employer shine. I am late for an incredible reason. His service was not just efficient, swift, professional, sympathetic, attentive, patient,; it was inspiring. He gave me the smile and courage to finally call my ISP (and other companies I had dossiers to settle with) amongst them an heavy and most dishonest charge I won, thanks to the positive energy he passed on to me. That is "contagious magic" and the best form of marketing there is. Because of Jorge, I have made the decision to transfer my domains from other companies to GoDaddy ASAP. Jorge is a keeper. Thank you for the service and the inspiration.

Great experience with GoDaddy support. The representative I spoke with was extremely helpful, knowledgeable, and efficient. He walked me through everything clearly, answered all my questions, and made sure everything was set up correctly before ending the call. Definitely a good call and a smooth experience overall.

The knowledge my customer service rep, Nico was incredible! I am not computer savvy and he made my experience one of the best I have ever encountered!