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fast response direct and straight to the point wxcellent in all

Avin was very professional, knowledgeable and courteous. Excellent support!

Ashita was really helpful and sorted out my query in a couple of exchanges.

I had a security concern, and HostGator was able to resolve it immediately. They are a great host, and I highly recommend them.

Desmond answered my question quickly and completely.

I have always used the chat feature when I need assistance at Host Gator. I've never had to call the 800 number. I love that. Jeevitha was very helpful. 1 hour into 2026 and Jeevitha was available to help me renew my domain and recommended I add on the privacy feature. I was happy to upgrade and get protected. Jeevitha was very professional, made sure to get my confirmation before proceeding, verified my identity for security, and answered all of my questions in a very pleasant manner. As always, Host Gator customer service is unmatched. After all these years, I'm happy to see that even at the beginning of a new year I'm still receiving excellent customer service. Thank you!

Vidya was a knowledgeable and tenacious technician. Diligent from analyzing the problem to solution.

it was very good support

the customer service person was patient, and willing to go further to assist me with the issue on hand. at the beginning i thought it might take a little while. but the whole thing went smoothly and swiftly. by the time it was done, it took less then 15 minutes. a happy camper customer! and with him/her a very happy new year and many more to come!

fast, correct, resolved my issue

They graciously helped me bypass all the technical troubleshooting reading to agents sorting out my issue once i was able to give them some basic answers to questions asked.

Great Service !

Hostgator text help desk reviewed my website issues, then applied a fix. I highly recommend Hostgator because of their support staff after the sale!!

VERY quick and friendly service. Issue was resolved immediately.

We knew that the issue was an IP block from our Public IP. Sagar was able to get it unblocked after having been on chat for less than 10 minutes.

Really great customer support! Thanks to Jayanth for the help!

Great customer service, professional and on time.

I'm 65 and I bought the domain instead of the plan that gives me a free website and emails. My fault. But the person on the chat fixed everything up for me. I'll be back and do it right this time. Cuddos to Hostgator! Jack Ness

Great service , shivashankari was the agent and was very helpful

Harshitha Shivamallappa is amazing

By far, the responses I receive from the chat program is helpful and thorough. I ran into some hiccups and the hand-off to a live person was seamless and helpful.

This is best website domain in world and support is Really good

The agent who assisted me solved my problem with SSL installation and certificate. Good timing for reply too.

I had a great experience with Anastasiia K. during a recent online Chat. I thought I was talking with a CHATbot and amazed at how smart she was. It was not surprised that she replied that she was actually a human. She made progress at every step, and I was able to solve my problem. I greatly prefer human assistance. Thank you for offering it to namecheap customers.

Everything was pefect. It was so easy and cheap.

Services are top-notch and support team are readily accessible to assists and clarify issues

Great in the chat and she help me to fix the domain issue. I give 10 for the work and support i got.

Very Good Response

Tried multiple platform for creating a new domain for my ecommerce business and got the best deal on Namecheap. There hosting services are great as well, been using if for more than 6 months now.

I had a really amazing customer service journey. Was experiencing problems with my website updates and i had someone from the company just assist me so patiently and guided me through and helped me with so much testings until we resolved the issue. I am not only impressed but grateful for the kind and wonderful customer service.

Namecheap Hosting Platform is one of the best, They are Users Friendly and Always Active To Answer Customers.

Namecheap is the best could happen to my business. Is affordable, easy to use and has an amazing customer services. my issues always get solved. 5 stars!

Best service

Mariana B. Is wonderful! I had a bit of difficulty getting communications going with another (real person) in this chat session, but Mariana straightened everything and stayed with me until I go exactly what I needed. Thank you!

I’m really happy with my experience! The domain price was the lowest I could find anywhere, and Namecheap’s team was super fast and helpful. Everything went smoothly, and I’d definitely recommend Namecheap to anyone looking for domain

Super easy process

Very good Thanks

I had issue installing an SSL to my .Music domain. The support Aravindan was more than informative, friendly, and professional. I got my issue fixed in one go ^^

Super fast response and they always have the solution.

The tech support, including Suzy Q, has been second to none. (And I've used it enough to know.)

Easy to use and best Services

⭐⭐⭐⭐⭐ Outstanding Hosting, Security, and All-in-One Ecosystem I am extremely happy with Hostinger, and moving to them was one of the best decisions I’ve made for my online business. Before Hostinger, I was with one of their close competitors. One day, that company sent me a message saying a malicious code had been planted on my website. They demanded that I clean it up within three days or my website would be taken offline. I’m not a malware expert, and no real help or solution was offered. True to their threat, after three days my website was shut down — and it remains offline to this day. That experience alone made me realize how vulnerable website owners can be without the right hosting partner. What attracted me to Hostinger was their proactive security approach. With Hostinger, if malicious code is detected, their system automatically scans and removes it. That peace of mind is priceless. I no longer feel like I’m one mistake away from losing my entire online presence. Beyond security, Hostinger has truly impressed me with their complete ecosystem: • Their hosting is fast and reliable • Hostinger Reach has made email automation simple and practical • Horizon React Website Builder is, in my experience, the best AI website builder I’ve tested — clean, modern, and powerful Everything works together seamlessly, and the platform feels built for real creators, educators, and business owners — not just developers. Hostinger doesn’t just host websites; they protect your digital assets and help you grow with confidence. I highly recommend them to anyone who takes their website seriously.

The customer service from Hostinger is absolutely great, they are friendly, quick, professional, I highly recommend them.

I had an issue connecting a recently purchased domain that was still linked to a previous Hostinger account. The automated system couldn’t resolve it, but once the case was escalated to a human support agent, everything was handled quickly and professionally. Rahmat from the support team guided me through the ownership verification process, checked the DNS records, and removed the domain from the previous account without any hassle. Communication was clear, friendly, and efficient. Great customer support experience — knowledgeable staff and fast resolution. Thank you!

Acul helped me getting my website back live again. Resolved within minutes.

As a neophyte tech person Kodee walked me step by step through the process of getting my email(s) and my web site up in a timely manner. The instructions provided were clear, concise and effective the first time around. There are a few minor corrections needed, that I feel comfortable addressing on my own knowing that top quality assistance is readily available.

I have been attempting to address my DNS issues for more than six days with the assistance of AI Kodee support and ultimately decided to seek a direct contact for live support after researching how to reach Hostinger support. I requested a live chat agent from Kodee. Acul Live Chat Support was able to resolve my DNS issues within minutes. I am extremely grateful to have discovered the live chat feature through Kodee by making this request. Thank you.

The bot isn't allowing me a full refund, but the agent made a full refund. Direct to every detail of the conversation and patient with me. However, here's my feedback about my experience with Hostinger service itself, which is the hosting I bought. Please let your users use any PHP version. Not all of your users are experts in coding, just like me. I just purchased my script that works in PHP version 7, even though the bot keeps providing solutions, I can't understand it because I don't have much knowledge in coding. It's so stressful. Please think that not all of your customers are website/code experts who can easily follow code instructions provided by the bot. You can review the conversation I had with the bot and see how inconvenient it is for someone who doesn't have coding knowledge. And you guys are not giving customer service that can do the provided instructions of the bot for free (that understands and could follow those instructions clearly). I also see that Namecheap is much cheaper and more convenient to use.

support team is very helpful specially there is a guy who's name is edgardo. He is very helpful and kind

its too good

Excellent Customer Support and Account Recovery I had an issue with correcting the email address on my Hostinger account, and the process initially required additional verification. Once the support team stepped in, the experience was excellent. The Hostinger Customer Success team handled the situation professionally, verified my account carefully, and successfully recovered and updated my email address. Their communication was clear, patient, and reassuring throughout the process. I truly appreciate the level of security, attention to detail, and customer care shown. It gave me confidence that my account and projects are in safe hands. Thank you, Hostinger, for your reliable support and commitment to helping customers resolve issues efficiently. I’m happy to continue building and hosting my projects with you. — Joel Oladoye

super fast service. Meyudaraon to resover the problem quickly and without complications. thank you very much

Best experience

Users do not have to worry about site stability. Very reasonable for the cost, to be able to take care of your business better.

Mantra made a comprehensive evaluation of my problem. Then the advice was excellent and at a level where I could understand and take actions to resolve my problem.

helpful. i prefer human not AI assistance.

resolution efficace et immédiate

user frindly

I think its the best hosting provider in all World market with new innovations.

Socs just helped me fix my domain suspension, and she did it quickly unlike other hostinger support, where you usually have to wait 24 hours for a human reply. This Hostinger team is different: the assistants are always ready to help customers, and I hope this continues forever.