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Preema D helped me a lot. Excellent support

I've been using Hostgator for over 12 years and had no issues with their product. I recently deleted my Google Workspace account which resulted in my not being able to access my main email account and the senders receiving a message that the account did not exist. I've had 24 hours of pain, that the Hostgator team resolved in about 30 minutes today. Very professional assistance and outcome on a Saturday afternoon here in Australia

I had a serious issue with my website that I could not figure out and my chat host/tech was marvelous in leading me to the necessary information as well as accessing my data that allowed him/her to manage my difficulty. I cannot be more grateful and impressed by the efforts at HoldGator to make their hosting and support a living, breathing and even enjoyable reality for my website.

Really like these guys. Always available to help when needed without going through hours of over complications

Anusha was very supportive and made me a happy customer - well done :o)

Customer for the past 21 straight years. No issues. If you are reading this and considering a hosting provider, HG will meet all your needs. I have no incentive in this review, just found HG the best support in the business and I did try others and that was a long time ago.

Been with Hostgator over 10 years and have had very few issues. When I did have the occasional problem, online chat is always available within minutes and the techs can resolve the problems for me. Today I requested an update for MySQL to an up to date version and they agreed to migrate my server to a new one with the updated MySQL. The interaction only took a few minutes.

I had a situation that I tried to resolve in a chat a couple months before that never got done. This person did all of it for me in a few minute - rather than the hours I usually have to wait to complete chat support. VERY HAPPY NOW - confirmed the new domains got the SSL & redirection on my server already!

Overall experience was Great! My Maria Cecilia was awesome. Very nice and knowledgeable, definitely someone who cares about service.

The person I was on chat with was very professional, had a ton of patience with this end user, answered my questions, solved my problems.

Host Gator chat rep explained what I thought was the issue (emails not getting through) and helped check to make sure it wasn't anything with emails on my end.

Ready to help with every issue

Manjushree was very keen to help, resolved the problem fast with a lot of useful explanation.

Stara and the bulling team are the best great support and best prices kisses and hugs

Bharath was able to help me in one interaction, which made my day. Thanks Bharath!

We have done business with HostGator for more than a decade, and while things have gradually changed over time, one thing that has remained constant is their commitment to outstanding customer support. While they now offer phone support, I find that it's sometimes easier to be able to link to webpages and make sure that both parties have the time to review and look over case details and such in live chat, which I grew used to over the years. Mohammed was kind and courteous today, and what could have been a difficult ticket with another company turned out to be relatively painless. Many thanks!

Leaving after many years, probably 20 years or so. They've been great for the whole time. Always able to resolve any issues I add or help I needed. Would recommend them for sure!

I have used Hostgator for a number of years and I was helped today by Ameen, and it was a great experience, and we found the problem. Great experience as usual.

The support was easy and fast. Shwetha was kind and resolutive. She immediately understand my issue and act properly.

I've been on HostGator shared hosting since mid 2005. There have been small downtimes here and there but overall it's been very stable. My site is custom php and uses a ~2 GB mysql database. Performance seems overall good. I've always had SSH access so I am satisfied with the control I have since I can use ssh/scp scripts to deploy my site and do some maintenance. They removed the ticket system some years ago and while it is a little frustrating to use a Chat interface the few times I had to use it they resolve the issue. Today there was a small issue with SSH jailedshell access after they did a planned server update (which was notified in advance by email). Took 20-30 minutes but it was solved. The price did increase substantially... many years ago it was like 15 USD now its close to 30 but I guess thats the same everywhere.

A simple way to get and renew your domains

Great Company.

Very convenient!

After years of dealing with nightmare registrars, Namecheap is what every registrar should aspire to be. I manage 50+ domains across multiple providers. The contrast couldn't be starker. Here's what actually works at Namecheap: Everything you need — no support ticket required. NS changes, transfer lock on/off, contact visibility, auth codes — all instant, all self-service, all in the panel. No waiting for a human to approve a routine operation. The way it should work everywhere. Transfer process that actually works. Request auth code → get it immediately → use it → done. No invalid codes, no mysterious 24-hour windows, no "come back tomorrow." 24/7 live support. Including weekends. Including holidays. And it's actual support — not copy-paste templates that contradict reality. The pricing is just unfair to the competition. You get more, pay less, and nothing is hidden. I've been burned badly by other registrars. Namecheap is where I'm consolidating everything going forward. If you're still with someone else — you're just paying more for worse.

Namecheap platform is one of the best and convenient hosting provider with 24/7 friendly customer team. I highly recommend this for all new comers.

very helpful people, especially better than other companies

Yeah just awesome.

They always make it easy to use their website and purchase either domains or most recently an email account. Highly recommend them over other better known places.

Given the option to dynamically update DNS with ddclient solved my home web server issue

We’ve had a great experience working with Namecheap. Their services have been reliable, and the support team has always been responsive and helpful. We’re happy to continue and grow our collaboration with Namecheap.

Good ! I like that.

Simple and easy but most importantly cheap

I love their specials that the run from time to time and I love their great customer service--always so helpful.

Highly recommend Namecheap for anyone looking for reliable service at a great price. I love that they offer free domain privacy protection forever and don't hit you with astronomical renewal fees like other providers.

Always reachable, always professional. The person I got in touch with was especially helpful and considerate in my case. Recommended. The team is always there and I always feel taken care of.

Got the greatest support ever. It's my go-to for hosting and domain shopping. Surely some might look sharper, but they work, and when things don't, they'll help you out until it does. That's all I need, really.

I come for SSL certificate renew, almost every year. The agent support always safe my time and help me renew the certificate as quick as possible.

So far so good they help me where they can, no problems with them they are awsome

Name cheap is awesome. Everything you need in one spot super easy, super quick, super helpful, insightful the whole night and legit you gotta try it

Ease of use.

Great help, prompt, efficient and managed to resolve the issue that I had. wonderful service.

While I was facing 5xx error in Namecheap, after switching to Hostinger, the error solved immediately.

User friendly interface and easy to set up website

I had some difficulties with linking my temporary design website to my domain and the agent took to the time to help me through. Also, the Verizon AI tool was challenging but with the agent help, I was able to finish my production. Thanks

I got the support and help I needed when I needed.

I did get to chat with real person, Rian, and he did help me out to solve my problem

I would recommend Hostinger over all others. I was on Network Solutions since 1996 and they were a -10 in quality. You are +10.

great experience

Wulan She is very professional agent thank you i appreciate that and for your time plus she didn’t leave me until I got my domain and my website. Thank you again she deserved five stars.

Ease of use without technical headaches and steep learning curve.

I recently received the best customer service on Hostinger's live chat and just had to leave a review.

Pricing and configuratons are easy, payment methods are favourable to everyone globally

Train your ai to integrate email with the contact form properly.

very good hosting platform

Excellent, It is very easy and smart.I like it.

Fast an efficient help.

interface facil muy practica

Dini was able to get my concerns and questions resolved rather quickly. Using screen shots to assist me in getting my account setup with what I purchased and running.

As a webmaster for the Hostinger-hosted website: GothicNovel.Org, I must say that site support since inception has been absolutely outstanding. As a website software engineer for a major fortune 100 company for a quarter of a century, and intimately familiar with SDLC and trouble/incident ticketing life cycle with respect to production environments, I can say that in my professional opinion, I have experienced exceptional support when dealing with complex issues (see site complexity for benchmarking). If you really want 'red carpet' production support treatment as I can attest for months now, I could not recommend a better support structure than that offered by Hostinger's Kodee live chat production support. Hope this helps. Susan Kelleher

building a new website often throws up issues ad the inbuilt AI helper was a real godsend and helped me many times to work through the multiple challenges that presented themselves. I feel more confident and happy that I have the assistance there when needed.