Agent Vrushab was helpful, prompt and knowledgeable
Agent Vrushab was helpful, prompt and knowledgeable. He helped processed refund for 2 years as requested. He offered solutions and other plans for consideration. Although there was no custom plans, I appreciate his recommendation and advice.
You guys rock!
You guys rock!
My Customer Support Rep. was able to resolve my issue flawlessly.
It only took them several minutes to obtain and fix the Cpanel login issue and give me an alternative way for "quicker" access. I was then able to complete my task.
Thanks!!!
Perfect support.
Perfect support.
I was very impressed with the…attention to detail
I was very impressed with the representative's quick response and willingness to help.
Charlie P Is the One of the BEST People on Your Team
Charlie P. - a spvsr - is my Savior! I had a problem with my website and after speaking with 2 agents, my problem still was not fixed. Finally, after speaking with Charlie, I was able within a few minutes feel like I could find a solution.
Charlie is amazingly patient, knowledgeable, and a person with the mindset of "We will be able to get this fixed." After 3 days of stressing out, in one short call with Charlie, every bit of stress went away!!
HostGator's Tech Support is really the BEST I've ever experienced. The agents know their stuff and when they don't, it's easy to get answers from someone. Being an involved owner, I recommend that everyone learn something about their website instead of leaving everything to others.
When it comes time for reviews, HostGator/BlueHost remember exceptional people like Charlie P are hard to come by. Charlie P is absolutely a GEM!!!!
Host Gator hosted my website for 10 Years
Host Gator hosted my website for over 10 years with absolutely no problems! Excellent service and excellent support!
Very good/efficient customer service !
Always easy, quick and effective when I need help with something for my website!
WOOHOO - I got to talk to real person
I got to talk to real person, Chadnana, and she was great. Not only did she explain how to resove my two issues, she took a screen shot and circled what I needed to look for. Who does that!! VERY PLEASED.
Great hosting company
Great hosting company. Have been with them for years.
The agent response was good and quick
The agent response was good and quick, less hustle and direct to the point. 5/5 for me
The person who helped me knew exactly what to do.
The person who helped me knew exactly what to do and did it much to my satisfaction.
its a great experience
its a great experience
Yesterday I had the opportunity to work…
Yesterday I had the opportunity to work with Joshua in customer service, and while the entire team is strong, his level of professionalism and knowledge truly stood out. If I were allowed to have his direct line, he’d be on my speed dial.
Thank you, Joshua!
Fast and friendly support
Fast and friendly support
TTHE HUMAN TOUCH IS INNEVITABLE
The human attention and dealing with peoples instead of bots.
It will come to everyone later that human touch will always be the best in every situation.
We are relying too much on AI, and that will be sooner than leter the death of us.
You cannot reason with pieces of metal.
Feelings are always from the heart and flesh and not from plastics.
Billing issue solved by Rakshitha at hostgator
Had an unexpected billing issue during a tough time for my family, and Rakshitha Acharya was incredibly kind and helpful. She listened, understood my situation, and went above and beyond to resolve it quickly.
I’m truly grateful for her support, she turned a stressful moment into a relief. Thank you, Rakshitha!
Always love the support that Host Gator…
Always love the support that Host Gator provides. Incredible almost every time. Quick and easy to resolve. Knowledgeable agents make it a breeze.
We've been with Hostgator for years
We've been with Hostgator for years. Love them. Customer service is amazing.
Ashita was extremely helpful and…
Ashita was extremely helpful and knowledgeable. She was able to get my DNS records updated in minutes. Very nice and quick to respond. HostGator support is second to none.
Awesome customer support!!
Awesome customer support!!
