Great communication
Great communication. loved it.my problem was sloved
Website down
patiently solved the problem.
Longtime customer of HG…and still happy
I have been a longtime customer of HG and they have never let me down. Support is excellent when is needed because of issues caused by me mostly. :-) Today they helped me get back on track with an important website's SSL situation.
Web Hosting Services/Email
I find the services they provide to me to be affordable and serves my Web Hosting needs. I have always been able to contact them with any issues or questions and have them resolved.
Excellent sevice
Excellent sevice and platform knowledge, fast and acurate.
Directory privacy not working
I had a frustrating issue trying to password-protect a directory on my web site. It was not working even though I followed the instructions exactly. The chat representative took care of the problem and was very professional. Thank you!!!
Varun was great
Varun was great, he acknowledged my messages, was patient, asked questions and made the right recommendations. also went to google to check for something I asked. Thanks Varun appreciate your customer service and troubleshooting support skills. Keep at it. May you be blessed and achieve more and more success in your career.
Excellent customer service
I am a long-running HostGator client. They're reps have always been professional, prompt and polite. I don't ever recall having an issue that they could not resolve within the first conversation.
Best CS service from a Hosting Company
Best CS service from a Hosting Company
This is the best customer service experience I have had in years. The rep was pleasant to deal with and took care of my problem in real time. I have never had this experience with any hosting company before.
I will recommend HostGator to everyone moving forward.
Easy chat support experience
Easy chat support experience, prompt response and resolution.
professional and paitient specialist
professional and paitient specialist
Preema D was very patient
Preema D was very patient, kind and helpfull a great person to work with
Great service and support every time
Great service and support every time
Swathi was beyond amazing!
Swathi was amazing - Expertise above and beyond - One of the reasons I have done business with ONLY Hostgator for more than 26 years .. (yeh!)
I know I'm in good hands with HG, and trust me, I don't need to call often, yet when I DO, it's the best customer service I've EVER experienced!
Thank you again Swathi - I'll be upgrading this year (as I pay annually) based on our conversation this evening.
HG is fortunate to have you, and I was able to benefit richly from your expertise - Maximum Respect to YOU!
Dean H.
Swathi was very kind
Swathi was very kind, attentive and solved all the issues I had. Very patient, professional and direct to the point.
Great
Great, Knowledge, got all things done in 1 simple message request.
Quick response
Quick response and my issues are always resolved!
very helpful team and company
very helpful team and company
Excellent Tech/Customer Support
Sindhu provided clear, accurate information in a friendly, positive manner. Solid tech and customer support. Very much appreciated.
Preema D solved my issue about as fast…
Preema D solved my issue about as fast as you could expect it to be.