The Quick response time
The Quick response time. I liked that the response time and the time taken to solve my issue was quick.
Erica was extremely helpful
Erica was extremely helpful. She understood my needs and recommended me to the right products to grow my business while saving on cost. Highly recommend Bluehost!
Best Portal UI and Live Support
Their hosting portal is very intuitive. And the prominent reason behind me leaving a 5 star is their knowledgeable support staff. They always try to go beyond usual scope to help the customer. Will recommend to all my web design clients.
Very fast polite and to the point with…
Very fast polite and to the point with all the trouble we had with our website - resolved easily, fast, helped us step by step.
Courteous
Had a difficult issue but the representative was able to resolve.
Refund
Anytime you ask for a refund, you're always skeptical. The customer support was PHENOMENAL! I was able to negotiate a fair, partial refund and am excited to continue my relationship with BH for another year.
The help is thorough and professional.
The help is thorough and professional.
Blue Host chat support with a live agent
Blue Host chat support with a live agent took only a few minutes to answer my questions about creating a subdomain for my company domain. We also covered creating an email address to go with the subdomain. I've always been happy with the response time and quality with Blue Host live support, by both chat and phone.
I was pleasantly surprised to be…
I was pleasantly surprised to be working with an actual human instead of a bot. They listened to the feedback we were giving and kept suggesting new things to try. It was a difficult problem that took over an hour to solve, but they stuck with it.
Great service
Great service. Support team is highly responsive.
The representative I worked with was so Understanding
The representative I worked with was so knowledgeable, and could understand me, and my needs. The representative I worked with followed up, and was patient, and found the best option for what I needed, and even curated the best they could. I'm feeling much more confident in my purchase and what I'm doing.
Ashwini is professional and knowledged…
Ashwini is professional and knowledged in what he/she does. Great problem solving skills that are nice and quick. Bluehost should appreciate having him working with the company.
I have been using Bluehost for many…
I have been using Bluehost for many years. I have never had a website issue that wasn't resolved with a quick and easy phone call or chat. For that reason alone, I'll always use their service! Most recently, Karthik Shetty helped me get my site back up and running within minutes, and saved me hours attempting to troubleshoot on my own. Thank you!
Customer Support is excellent
Agent is highly knowledgeable, patient, and able to resolve my issue.
Blue Host provides excellent customer support. Little wait time.
No hazzles.
Chat support knew exactly what to do.
Chat support knew exactly what to do.
I was looking to move my site from the…
I was looking to move my site from the old location to (possibly) Bluehost. John was extremely helpful and walked me through the sign up procedure and transferring my old site. He made he process easy. (not short, but he was attentive enough that it did not seem drawn out. I highly recommend this site based on my initial experience.
Expert and knowledgeable engineer
Expert and knowledgeable engineer. Amazing experience with Shivani form Bluehost.
Amazing Customer Service
Excellent customer service and very responsive. They resolved my issue quickly and made the whole process easy. Highly recommended.
Great Hosting Provider!
Bluehost are the real deal! Fast and effective Support with a great core product!
we love BH support team!
we love BH support team!