Agent was courteous and very helpful
Agent was courteous and very helpful. My issue was resolved in a quick and efficient manner.
What made my experience exceptional was…
What made my experience exceptional was the Bluehost specialist’s cheerful professionalism, patience, and commitment to fully answering my questions and resolving my website issue. I sincerely appreciate that level of care and support.
Jinky was very pleasant
Jinky was very pleasant, and made my experience wonderful! I look forward to speaking with her again 😉
Thank you so much
Thank you so much, this is my first time using BlueHost support and I'm more than satisfied.
Blue Host has been working great for me.
I've been with Blue Host for over 10 years, and they've always had great support when I needed them, and a 99% uptime.
My support was very knowledgeable
My support was very knowledgeable, courteous and quick. I needed answers done fast, and he provided what I needed.
Patient and helpful. The agent was very patient and helpful
The agent was very patient and helpful. My problem was resolved in spite of a poor connection.
Email issues
The representative was knowledgeable and willing to help
Great Customer Service.
Great customer service, done immediately for me and it only took a few minutes of my time. No wait time in between chats.
Bluehost customer support is brilliant…
Bluehost customer support is brilliant and easy! I stated what i needed, followed a few prompts and then was directed straight to live support. They were fast, polite and did everything needed.
The representative was very detailed…
The representative was very detailed and walked me through the issues and I am now aware that more things goes on behind the scenes
Bluehost chat service
Bluehost chat service was most helpful in resolving my problem in less than five minutes in just one transaction. Highly recommend!
The support team was very helpful in…
The support team was very helpful in assisting me with downgrading my service and renewing it at a better price. The process was smooth, and the representative was clear and efficient throughout. Overall, a positive experience with customer support.
The Bluehost Representative who helped…
The Bluehost Representative who helped me, AL - was knowledgeable and very effective in helping me solve my problem successfully.
One chat session resolved my issues
One chat session resolved my issues! On on Easter Day no less. I was worried that I’d lost all of my work but my advisor was able to safely get me back to my dashboard and all my data content was there 😅 She also let me know how to back it up. I feel so much better!
Services are easy to use
Services are easy to use, no need for knowhow on creating websites etc. But it you are up to it, it's also possible to get access to 'low level' resources on the server. Like creating your own SQL databases, direct access to terminal, upload new webisites/files through sftp.
Website performance could be better, but you get what you pay for. Still a 5-star review though.
Great customer service! It's Sunday night and Easter time, and they resolved an issue I was having with my WordPress website, it was not even their issue! :)
Email Clarification
Email Clarification. The agent was attentive to my questions and directed me to links that helped me make an informed decision about my account.
Expired Subscription Renewal
I was initially cautious due to the number of scams happening today and did not want to provide additional account information without proper verification. The representative handled this very professionally by sending a verification code, and then a second code to further confirm that I was the account owner. This gave me confidence in the process.
After I provided the code, he quickly resolved the issue with my temporarily suspended account. He also informed me of a discount available on my account, which resulted in savings for our organization.
I truly appreciate his knowledge, professionalism, and attention to security. He advised that my account would be restored within 30 minutes to 1 hour, but it was actually back online in less than 10 minutes.
Overall, an excellent customer service experience.
I have used Bluehost for many years…
I have used Bluehost for many years now, as a beginner. I've enjoyed the experience so far!
great live representative
Great interact with a live representative.
