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The technician was very nice and resolved the issue in a few minutes.

Goooood experience for helping

My issue was resolved and they were very helpful friendly and easy to deal with

Also helpful and patient support. Highly recommend!

Great Customer service that will walk you through every step or even fix your mishaps for you. I feel they aim to see you succeed successfully

Great service!

Hostgator is the best web service in the world and i really truly mean that... they have almost instant customer service and tech support that helps you with everything from complex domain and website technical issues to transferring files from domain to domain and they are 100 percent a gift to humanity... there is no way you will every find anything that compares to them..

Excellent customer service

Tech issue with Website Emails not Sending Properly was resolved quickly. Happy with service and prompt response.

After spending ~ 4 hours with CHAT GPT and endless frustration, I should have gone straight to the source - Hostgator and Shwetha was marvellous and sorted all my issues in the background. thank you

I am a professional web developer. I've used Hostgator now for 5 years. Allways up. And support is very good. I recommend to my clients.

After three days and two previous support reps who couldn’t resolve my DNS issue, Mubassir identified the problem immediately. He recognized my domain was using custom nameservers that required a different management approach, made the necessary changes, and patiently guided me through updating the remaining records. Everything worked perfectly within minutes. Professional, knowledgeable, and truly helpful!

Hostgator customer support team has great knowledge of many complex web hosting issues that I do not understand. I am extremely grateful for their team of experts that are there and ready to help through all of the toughest situations. They are patient and kid and ready to offer solutions to make my website into a success. Today's interaction was above and beyond. Thank you for making me day!

Very good costumer service!

The tech helped me with my plan renewal.

Fast response, nice and polite conversation.

Hostgator - Top class service from Imran... pinpointed the problem and helped me to resolve it... EXCELLENT!

Happy. Support is excellent. Thank you Karthik. Appreciate your quick response and understanding of our situation and rectifying it in less than 5 minutes.

Great customer service!

Pooja N was incredible. I had been having some issues with my site using too much storage and they were able to quickly fix the issue, which maintained me as a hostgator customer. Great customer service experience!

Haripriya V. Thank you. You help me a lot!

I have been using Namecheap for my domains and hosting, and I am extremely satisfied with their customer support. Every time I face an issue or need guidance, their support team responds quickly, patiently, and with clear solutions. They don’t just give generic answers — they actually understand the problem and help step-by-step until everything is fixed. This level of support gives me confidence and peace of mind, especially when managing multiple websites.

Great patients and service from a old man lol Merry Xmas to you all

Best customer support

I am happy with my purchase, it was a good price .

Maksym K. was amazing! I got trapped by a third-party website builder into thinking I had to pay an additional $800.00 to post my site and get it hosted. Maksym spent over an hour with me, making sure I got my website up and running and since I have no experience with this, it wasn't easy for them. They deserve a RAISE!

The agent Uthara was very patient and answered all my questions. They were able to take care of my problem in a very quick manner. I would definitely recommend Namecheap to anyone!

I recently began what I'm certain will be a long relationship with Namecheap. I was having trouble navigating through some (I view as) technical issues, and went on-line for some help. They passed me through three different people to try to help me through interfacing with a Microsoft (GRRR!) product. After several hours of their support staff's time, I finally reloaded the MS product, and realized the problem had been solved quite some time ago. These folks stayed with me as we collectively banged our heads on the wall trying to figure out what we were missing, and not realizing THEY had already solved the problem. I cannot say enough about how great the people at Namecheap are.

I had an issue with my email and Namecheap tech support team was INCREDIBLY helpful.

I just want to take a moment to say how impressed I am with Namecheap’s support team. My operating system is locked down extremely tight, which means every time I log out, logging back in requires extra security steps. Because of this, I’ve had to reach out to support multiple times — and every single time, they’ve been patient, fast, and genuinely helpful. The team has assisted me repeatedly without hesitation, sometimes 10 times in a row, and not once did they make me feel like a burden. Their professionalism, kindness, and consistency really stand out. In a world where customer service often feels rushed or automated, Namecheap continues to show real care for their customers. Thank you to everyone on the support team for going above and beyond. I truly appreciate your efforts and want to honor the service you’ve provided. You’ve earned a loyal customer.

It was an amazing help , all my issues was addressed and solved within minutes. I am very very very pleased with the help .

i have purchased handshake domain by mistake, so i requested for refund and i will thanks the namecheap supports system, they connected ,supported and refunded also , so thankyou namecheap

the crew have always been so helpful and supportive! The recent one has been top of all, solved the reissuance of SSL within 3-5 mins! shortening the time like 3-8times

The live agent or human (Mr Bohdan) is very helpful and is always there to assist us. I hate AI robots with other hosting company. Please Use Human!

Great domains, great service, great dashboard. I use Namecheap for domains only, and it works great. Prices are fair as well. Support responds quickly through live chat.

My name is Kassidy Coffin, and after 8–9 loyal years as a Namecheap customer, I have never—not once—felt compelled to write something like this. But what Sofiia C. accomplished in your help chat didn’t just exceed expectations; it obliterated them so thoroughly that I’m convinced future historians will classify my interaction with her as a pivotal moment in the evolution of customer support. From the instant she joined the chat, Sofiia didn’t merely assist me—she descended like a digital guardian angel into the swirling abyss of my technical confusion. One moment I was staring into the existential void asking, “Why is my domain doing this to me?” and within minutes, I was nodding along like a first-year student in a lecture delivered by the world’s calmest, kindest, most unexpectedly hilarious professor. She didn’t just fix the issue. She diagnosed, explained, clarified, solved, taught, reassured, enlightened, and empowered—all before my coffee even had a chance to get cold. If Namecheap ever opens a university, Sofiia should be tenured immediately. But the magic didn’t stop at her brilliance. Sofiia radiated this warm, uplifting, transcendently positive energy that transformed the entire interaction. She was that rare combination of soothing and confident, professional and personable, efficient and—somehow—genuinely funny. Speaking with her felt like chatting with a friend who just casually possesses the power to solve complex tech issues while simultaneously brightening your entire outlook on life. Her empathy? Immaculate. Her clarity? Surgical. Her vibe? CEO-approved perfection. If customer service departments had spirit animals, theirs would be Sofiia. To Namecheap leadership — Richard Kirkendall, Hillan Klein, Sergii Smirnov: This is not just praise. This is data, presented with the emotional intensity of a customer who has witnessed excellence on a level so striking it should honestly be written into your quarterly reports. Sofiia is not simply “an asset.” She is the kind of employee whose presence increases brand loyalty, reduces churn, strengthens customer trust, and enhances the overall perception of your company’s competence—just by showing up and doing what she does best. If she ever left, the dip in customer satisfaction would show up on graphs. Actual measurable graphs. I sincerely hope each of you recognizes just how rare it is to have someone with this level of emotional intelligence, technical fluency, warmth, and dedication. Her work ethic is assiduous, her attention to detail sedulous, and her kindness so radiant it feels almost mythological—like she wandered out of a folklore meant to teach children that good customer service still exists in the world. This level of brilliance does not occur often. This is a once-in-a-century hire. Competencies demonstrated (and frankly conquered): Exceptional clarity in communication Expert-level technical proficiency Emotional intelligence well above industry standards Humor that diffuses stress on contact Authentic warmth beyond what can be trained A natural ability to convert frustration into delight A passion for helping others that enhances trust, loyalty, and retention This is the caliber of employee who creates repeat customers, glowing testimonials, and positive word-of-mouth that entire marketing departments spend millions trying to replicate. My conclusion is simple: Sofiia deserves recognition. Real recognition. Whether that’s a promotion, a raise, an official award, or a plaque with her name immortalized—she has earned it. And if Namecheap doesn't have a recognition program, this message should be filed immediately under: “The Moment We Realized We Needed One.” Thank you, Sofiia, for transforming what could have been a frustrating, draining ordeal into an experience filled with clarity, laughter, insight, and genuine human connection. You didn’t just fix my problem—you improved my entire day, and that impact is priceless. Your kindness matters. Your brilliance matters. You matter. 🖤 Kassidy Coffin 🖤

The support staff are cooperative, well-trained, and provided a very satisfactory service.

The best hosting and domain provider I’ve used. I’ve tried several over the years, but their customer service is genuinely top-notch.

I had two issues today (my mistakes), and the customer support is just fabulous. Super fast, and the guys know their craft. Impressed. I have all my websites on Namecheap, and I love the platform's user experience; it is fast and reliable.

Thank you. I love Namecheap

Great customer service, always helps me, the bot not always be right, but the human customer service always helps!

Absolutely all praise for the very words of praise for the hostinger, easy to manage, user-friendly, plenty of good options, speed of loading the site, speed of the hosting itself, support that is there 24/7, I simply have nothing else to say except thank you to Hoastinger for existing because the brothers literally tear it apart. I recommend Hostinger to everyone as an ideal solution for everyone's pocket and business.

Good person......

Just crazy efficient chatt First AI then real human in seconds

Myat was my support representative. Support was excellent and did not leave until everything was working as required.

Best web hosting in the world. Theres some free stuff too

Service helpful and undersatnding

It took awhile, and I was freaking out in the beginning, but Myat did everything "I" feel, was possible to resolve my issue. A thousand "Thanks".

Hello. I want to say that I have had problems sending my titan email from my hostinger account to another hostinger account. Santiago from support was connected with me all the time helping me with everything even when I was not very friendly because of frustration. He is a real professional. Thank you very much crack.

Great person

fast customer service

Immediate Resolution and Quick Responses. Really appreciated the amazing service

AMAZING TO MUCH

Super Support . Thankyou So much

A great customer service experience on my end. Fast and through.

great help and great support

From the beginning, my experience with Hostinger was outstanding. One of the support agents provided exceptional help and went above and beyond to solve my issue quickly and professionally. He was patient, clear in his explanations, and made the entire process smooth and stress-free. I genuinely appreciate the level of dedication and professionalism he showed. It’s rare to find customer support that truly cares about the user’s experience, but Hostinger exceeded my expectations. Highly recommended — excellent service!

Customer Service is great

nice and thank s of solve my issue

Aymene is extremely helpful and truly the best when it comes to chat support. He responds super fast, understands the issue instantly, and provides the perfect solution every time. Absolutely the best support experience!