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Megha resolved the issues for me.

HostGator is the heavy hitter in the hosting industry. I know, I used to work for GoDaddy. Nothing beats the chat support with HostGator when your site is down! One brief interaction resolutions, and they offer you valuable discounts at the end of the chat. Like stuff you've wanted for a long time, at 70% off.

Great support

Always fast servica and they actually DO HELP

Excellent services, believe me HostGator values its customer and always extend prompt and quick support.

Jawad was very helpful and was able to point me in the right direction to getting my issue resolved. Thank you HostGator team!

Hosting Issues are never fun. I will say, that I have had Hostgator since 2013 and Bluehost since 2019. Hostgator is a better product and has better customer service. Bluehost, although "shinnier" with branding does not care about its customers.

They were helpful and spent the time to fix my issue

quick and real. I felt like I was talking to a real person who knew stuff. Very refreshing.

Great call, very knowledgeable and very helpful assistance. Five Stars. Thanks

The tech person appeared to know exactly what service I needed and was quick to get it resolved. I did not need to repeat myself nor try to speak in "tech" terms. It was very refreshing.

The technical support service is very, very excellent, but there is no discount. I am a long-time customer with you, and you should reward me. I always give you 5 stars for every support you provide. I have been a customer with you for more than 8 years. Until now, I have never received any discount on the service. I pay $24 every month for the Baby Share monthly plan, and the costs are very high. I cannot continue like this. Please give me a discount on the monthly plan. I cannot subscribe to the annual plan. I am poor.

Great Customer service!!

Tess was an excellent Technical support representative. We had a few moments of confusion but I appreciated her patience and her ability to listen to my confusion, of what the problem was, and help me get my questions answered and the validation of the SSL certificate resolved.

I want to take a moment to sincerely thank the HostGator support team. Every time I have a question, the chat support is incredibly helpful. If there’s a solution, they know it. If there’s something that needs to be done, they take care of it right away. My issues are almost always resolved immediately through the chat, without any hassle or delay. I especially appreciate that I don’t even need to get on the phone—everything is handled efficiently and clearly through chat, which saves me a lot of time and frustration. The consistency, knowledge, and willingness to help truly stand out. Because of this experience, I would absolutely give HostGator a five-star Trustpilot rating and confidently recommend them to others. Thank you for the excellent service and continued support.

Subin was more than patient with me....I have always trusted HostGator as every one form my very first ime setting things up until know....Excellent, Fantastic!!! Patient!!!

Awesome support , with quick resolution.

I am always impressed with the support I receive at HostGator when using live chat. I have not tried the phone contact support yet, but based on the help I receive on chat I have no doubt it is excellent.

I contacted Hostgator as my husband had passed away and I had no idea what to do with his account. The assistant was very helpful and I got it all sorted with a minimum of fuss. I would highly recommend them!

Very supportive in advising and enabling a new plan and an emergency restore in a single chat session.

Satisfied I am.

I had a really pleasant experience with this Namecheap agent. He was kind, patient, and very gentle in the way he handled my issue. He took his time to explain everything clearly and made sure I felt comfortable throughout the process. His soft and respectful approach truly stood out and made a stressful situation much easier. Excellent support and a genuinely nice person — thank you so much!

their live chat and support are great.

I had two hours of support following the breakdown of two domains. The most patient, kind and friendly help I can ever imagine. Thank you, Team.

He solved my problem, worked tiresly and was a very patient man. NC-CBN-8079

Satisfactory, Excellence

I was helped by the Eng Siva R. Great support appreciate it really your support👍👍

good support

Kseniia P went above and beyond with her assistance today.

Good company

nice ......

Very impressive customer service. The technicians responding to chats are very professional, knowledgeable and timely and provide the right guidance to all the issues. There was also an email from the CEO asking me to reach out directly to him if needed. That's awesome

thanks lot Maksim K is very good she hlep me to change my username and my password

Easy platform to leverage all your start up business needs

Helpful, Efficient, and Secure. Thank you and Keep up the good work!

So far so good. I was able to setup my new domain and link my website very easily. Ease of use and a reasonable price!!

Quick assistance and support! Amazing service!

Good Services

Very helpful and fixed my issues

I've been using it for a few years and have received the best service. The customer support is very helpful as well, resolving my issue over the chat, until no problems remain. They always seem to have the best solution. Recently ove contacted the support and though the chat was very short, they've pointed me to the right direction in a swift manner. This is just an example of their dedicated support towards the customer. Prices are good too.

The agent Brisa was very helpful

It was great experience since I'm using hostinger service for my different domains. I tried so many things by myself by knowing that I'm not from that background. whenever i stucked I called the hostinger team and they are available within 2 minitus. also they dont throw the complaints into the dustbin they solve it and after solving they inform via mail too. no doubt hosinger is the better than any other platform I used till now. Thanku hostinger Team for your Hard work and Support and making us @tensionfree.

Dovydays was a good help, fast and reliable

i love alex support mean how they help me in every steps great man great support once again thanks mr alex

Quick and friendly service: it's what you want and need when you're stressed about a website issue and that's exactly what they provide. Richie took care of my concerns within seconds.

yes company is doing well

I was struggling to connect my Hostinger website to my domain. After struggling somewhat, Yoland came online to take over from Kodee, and within minutes, she had the site connected. Great friendly service and very knowledgeable.

Dear Hotstinger Team, I would like to sincerely thank you for your consistently lovely service. I truly appreciate the reliability of your platform and the support you provide, it has been very helpful to me. I am writing to kindly enquire if there is a way to freeze my Horizon credits or extend their expiry dates. Unfortunately, I recently lost 40 message credits due to expiry, and this isn't the first time I had lost my unused credits. I had genuinely planned to use them, as they were needed and now I was forced to borrow money so I buy more credits because I have a project I am presenting on Monday. Life does get busy, and sometimes it’s easy to miss that an expiry date is approaching, even when the credits are still required. I had previously emailed to ask if this matter could be looked into, however nothing seems to have changed since then. It is quite painful to lose credits that one has paid for, simply because a billing or expiry date passes — especially when the intention was always to use them. I completely understand that policies exist, but I wanted to check whether there are any options available, even on a once-off basis, to extend or protect active credits from expiring in this way. I would really appreciate your guidance or assistance on this matter as it it very frustrating for small business owners who use this lovely platform to make a loving and any solution you may be able to offer. Thank you once again for your great service, and I look forward to your response. Kind regards,

It's the best hosting provider; we've created many websites with them and the support is excellent.

Excellent service. Thanks Dear Achoui form hostinger

Professional treatment 👍

Domas provided me with a quick and effective solution.

Good very nice

Very good service

Thank you for the quick response! Everything was resolved.

Mateo was extremely helpful in resolving my email issues. I sincerely appreciate your time and effort in assisting me.

Great suppor. A downgrading operation was performed and handled with professionalism and care.

Great customer support!

Excellent Customer service. Everytime i need assitance, the customer service is always on point, doing exactly what i need and very quick too.

very good customer service and fast answer