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Friendly, helpful service that was also efficient and fast - I didn't experience the long pauses that can often happen when using Chat for help. Special thanks to Pratheek Karkera from Customer Service, who took care of the issue I was having (nothing that was due to action on the part of Hostgator). I've been using Hostgator for years and wouldn't hesitate to recommend it.

was pretty fast and pretty helpful

Vivek V was very helpful, gave me all information I needed and resolved my issue in one session

Hostgator always has the best customer service. High quality, willingness to resolve your issues and answer your questions in the best way possible. I wish they had TLD .no as this would make it 10/10

Preema D sorted out my issue in one interaction.

I am now into my second full year using HostGator and Titan for my domain hosting and business email needs. Prior to these partnerships, I often just dealt with internet and/or email problems, so that I did not have to endure what I knew would be a frustrating phone call that ended with me just giving up. Holy Buckets!! HostGator has not required any interaction with me other than paying the invoices. However, I have needed to contact Titan customer service over "pilot error," issues and\or adding additional services. Every interaction I have had with Titan has ended much quicker than I would have ever guessed with me ALWAYS being satisfied beyond measure. Even today I purchased what I thought was the subscription I needed, until I wandered upon a plan that would better suit my needs at a reduced rate. Immediately after explaining my error, the Tital agent refunded my original purchase and completed the upgrade for me. All I had to do was follow along and agree that it was what I would prefer. I have not had any internet\email issues that have caused me to not initiate a solution knowing I would be incredibly frustrated getting there. THANK YOU to both HostGator & Titan. THANK YOU so very much!!

Ashvitha was very knowledgable and helpful. Thank you.

I am happy with their service

Rep Stara was great. She managed to get me the grace period after escalating it internally. She was very courteous, patient, and willing to help. Apart from that, I had a chance to speak to one of your agents in the past, and he spent a good amount of time sorting out my issues. It is very important to have human support when needed, particularly when most of the businesses are getting rid of them.

The best customer support ever.

Very competent and I got all my answers. Well done

Omo... their 24/7 support resolving issues you suppose resolve yourself without minding. When I'm tired to do something, I'll just contact support team and give them work😀 POV: But their service is more than expensive especially if you are from the African region. You can also bargain price sha.

Thank you for the assistance!!!! Keep up the good work!

Far exceeded my expectations!

Support was able to help me get my domain pointed in the right direction. They were professional and polite.

Customer service is always quick and knowledgeable! I have used the live chat option and the phone option, both are great! My issues are resolved quickly and with a professional attitude.

Easy and fast resolution

Prompt response and understanding representative.

Adarsha was assisting me. the answer was direct and clear, it take only very few minutes to get the informations that i needed. thank you

Amruth M was courteous and knowledgeable. Solved my issue in one session.

Its a really great site. I had a little problem but it was solved fast by their support team.

It is a great experience so far

Namecheap Support is the best i came across. Your professional approach and how you ensure that issues are resolved is what made me to transit from just a customer to now a reseller and soon will be a partner

The customer service representatives were knowledgeable, courteous, and professional. They addressed my needs and the issue is being resolved quickly.

Hello Namecheap Team, Thank you for resolving the verification request for my account "PrimeDomainTrader". I confirm that the issue has been successfully resolved and I appreciate your quick support and professionalism. Please let me know if there is anything else required from my side.

A grate company, I have used their service for many years. highly recommended

By itself, I would rate it 4 Stars. But compared to the 3 others I have used or tried, I would rate it 5 Stars. Short answer, right answer. And I will use them again.

They got back

Support team is easy to communicate and solve issues promptly. Solid service.

best hosting platform have been using till date

I had used chat gpt to good me thru this service and it went well

Great Vpn and Great assistance. I would recommend it.

Top Noch service from domain to Rankinh to selling

Trusted name with great service I had issues with domain name renewals and service renewals and asked for help with refunds and received it without too much fuss. These guys are legit and their customer service team is top notch. I was overseas and had intended to cancel the domain name renewal and the services for EasyWP. I cancelled the domain name but didn't cancel the EasyWP hosting. My card was charged but when I contacted support they helped me get a prorated discount. No hassle, no fuss, just solid customer service. The namecheap product itself is easy to use and they have great deals on domain names. I will always use namecheap for services I need. Keep up the great work!

Volodymyr O.'s knowledge is incredible. I'm currently building a business, and without Volodymyr's assistance and patience, I would have given up on setting up my site. Since becoming a Namecheap customer, I've only had positive experiences and support from their engineers. One thing I want to highlight is that they provide manual guides and knowledge bases in most interactions.

super helpful in a DNS issue I had :)

the staff were extremely helpful and professional

Great support, quick response, bought a domain and it was instant!

The human support is the best, I loved to work with they because with anything I need to solve they help me

Amazing support, going beyond expectations!

Hostinger is amazing. The team is extremely professional, with very fast response times and quick, effective solutions. I highly recommend them.

Bruno helped with my problem for two days. Fantastic help. Great service!

Justin solved problem efficiently. Keep up the good work!

I needed help with removing domains from my account as they were an eyesore to see (I hate clutter), as well as help in transferring a domain from Wix back to Hostinger. Mykyta was knowledgeable and solved my issue in no time.

Easy to get started and to update. Great functionality for visitors.

Achoui is very good agent and him are give me very helpful advice

At first, Hostinger was good, but there was always a problem when help was needed. Their service was lacking a key ingredient: the one-on-one dialogue. Many complaints were filed about this before Hostinger could get it right. Now that they have corrected the problem, thanks to Kodee, Hostinger has become great! Kodee is what gives Hostinger that extra spark.

it was so great

Thanks for providing support with the DNS settings after the transfer, which was really helpful and crucial for regaining management over it.

Insanely fast support by Kev.

fast and easy to use-intuitive menus

It was easy to create the web page without any knowledge with the templates.

Great experience, they are in contact if you have any trouble with the service. Greatings from Buenos Aires.

I love Hostinger support. My WordPress site got malware attack and I contact hostinger support and then I met Patrick he help me to find the issue and recover my website back.

best experience

This review is solely based on the interaction I had AFTER I started talking to a human. The AI Chat (Kodee) started off great but my issue was a bit unique as I'm a collaborator working in my client's account and Kodee gave conflicting answers and ultimately needed human intervention. However, for AI chat it felt almost human and will be a great help for many -- it just didn't work out in my case. Once I got to a human, the support was great. The person I worked with was Rocio, and they were extremely friendly, clear, and my issue was resolved almost immediately. Ultimately it ended up being a permissions issue (user error, of course!) since I'm a collaborator and not the account holder. Not only did Rocio address my issue with an amazing attitude, but they gave great explanations as to what happened and what caused the confusion.

Hostinger provide their customers with an excellent service! Everything you need to build a great website is available on this platform. Easy to navigate and inexpensive.

Great experience

quick resolution and polite speech

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