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Great service

Kreystel is the best! I can't wait to get it going for so much less expensive than competitors..

Sales agent Mylene was knowledgable and great to talk with.

Smooth and easy, no deception

Talking to the helpful rep was better than trying to communicate thru Postmaster At Ionos. Postmaster couldn't get it done. I'm hoping that this rep was able to get it done.

Fast service, accomplished what I asked

Professional and helpful. Listened to my request and followed through accordingly. I was expecting to be haggled and it didn’t happen which was refreshing. Thank you for your help.

Kienth was kind, patient, and incredibly helpful. I had a great experience working with him.

Very kind and professional, and very quick and efficient respond to my problem.

Joshua Sanchez many tks you are wonderful ! 10 stars

Raymund T. is an expert in Hosting, patient, and able to solve the issues fast. I had two major with SSL issues, DNS - Raymund T was very through and fast. Thank you for your patience and insight.

This is the second time I have called concerning my issue. The first time was approximately 3 weeks ago. The person advised me that I needed to set up a new email so a link could be sent to me in order to fix my issue. I did this and finally called the help desk today. This gentleman actually guided me through the process of correcting my problem and I did not have to use the Gmail email I set up. I am happy as I feel the issue was resolved in the correct way. I wish I would have gotten this help desk tech the 1st time! He was very professional, polite and helpful.

Joshua Sanchez at IONOS was a huge help today. He walked me through setting up another domain and email and made the whole process simple and stress-free. I really struggle with tech, but he was patient, clear, and didn’t make me feel rushed. I truly could not have done it without him. Thank you, Joshua!

I have been working with Ionos (1nad1) since 2006. Hosting, supporting clients, etc. My several last interactions with support department have been great! The agents, Shakira and Stanley were VERY professional and were able to address my questions. I decided to get a web ultimate and a security. The transaction was smooth. they offered to move my domains and email basic products into my new ultimate contract. I did a next day follow up, to make sure everything was in order, and they check all the details of the transfer! I'm a technical person, so I was always able to talk to support agents through the years, but lately, let's say last 6 years, I have noticed a great improvement on the level of support and professionalism. I find the agents are more proactive to give a good advice on their services as opposed to upselling products. I think , overall, ionos provides a competitive set of products (Quality/Price) BUT if you combine that with first class support, as a company you position yourself in a very good spot in the Hosting Services domain. I hope you continue like that!

Danicha, was patient and very helpful in explaining what products/services that are best fit for my business would be.

Very helpful and kind

Ernesto fixed the problem immediately and was very helpful and cordial.

Danica, was very informative and friendly answering all my questions and providing me with savings and introduced me to all the products and services. Top notch customer service

The Response from IONOS and the prompt followup on the payment issue has been resolved immediatly. Appreciated.

Best Fast Cheap

Preema D is best person i found on chat support. Give Her good pay and incentive and bonus for his skills

Resolved my issue in hours-super helpful

The support OK very helpfull They aswered quickly and it can't be better

Milton was great. He double checked something for me and was able to get what I asked for done.

My experience with Bluehost was brief but not a fault of them. My customer experience was easy, helpful and courteous. The AI was unable to help me and informed me of this. I asked who could and it immediately asked if I wanted to speak to a representative.

Rakshitha Acharya was very helpful with my account at BlueHost. this is a great place to do hosting with.

Amazing experience, the support agent was very informed and kind.

The Bluehost technical agent, Ashik, was very patient, as I am retired. I had set up my Bluehost framework years ago and things have changed a lot. He helped me navigate through my entire account including the cPanel, and I feel like I have a great understanding of how to access my domains, hosting framework and website content. Great job, Ashik!

Great experience with Subin on the live chat today. I was worried about the renewal , but was very professional, patient. Thanks for the excellent service!

I was able once I got a live person in chat to resolve my questions and needs in a timely friendly manner.

Had an issue with an expired domain and got it fixed in less than 15 minutes via chat.

Great Customer Service and Professional Help I needed to save the settings in General settings to fix the error message

The Bluehost support team is amazing. Their chat support is user-friendly, and the representatives are experts in addressing concerns. Issues are resolved promptly, making the entire experience smooth and stress-free.

I would like to sincerely thank Hari from Bluehost support for his kindness and professionalism. I was in a very stressful situation due to an unexpected renewal charge, and Hari handled everything with incredible patience, empathy, and understanding. He took the time to carefully explain the situation and actively helped me with the refund process instead of dismissing my concerns. It is rare to encounter customer support that truly cares, and Hari is a perfect example of how support should be done. Thank you for turning a very difficult moment into a positive experience.

I was helped today by a very knowledgeable support agent. They were very patient and understanding. They guided me to fix the problems I was having. I am pleased.

Outstanding customer service, great add-ons, great level of depth for advanced users and a great price

Thank you to the customer service staff of Bluehost for their patient assistance in restoring my account, allowing me to start my work.

Setting up 2 seperate companies with multiple websites, domains, emails etc. Bluehost have been great and their online support has been invaluable. Highly recommend!

Akshatha was very patient, and could deal with each new problem easily, knew what new thing to try next. I was trying to login when I first originally wanted to cancel, but once I made that clear the process was fairly streamlined.

BLUEHOST Simply amazing. Been years with them and have no issues! Great as always. Their support is phenomenal.

My issue was taken care of in a matter of minutes! The CSR was polite, and knew exactly what I was trying to accomplish and even did it for me!

Ivory at Go Daddy was so very helpfull!! I got my Domaines transfered and my website will be up soon!!

Quick results!!!

My customer representative

Revelyn was amazing. I have been trying to fix this issue for two days and noone else could fix it. She was a lifesaver.

Rommell was clear, nice and helped solved my problem quickly!

Excellent customer service we didn’t have to wait long. Serena was so nice and so knowledgeable best Customerservice I’ve had in awhile from anyone. I’m looking forward to switching our domain to them so we can have everything through Go Daddy.

"I am highly impressed with the service I received. The representative was incredibly patient and maintained a high level of attention to detail throughout our interaction. They demonstrated excellent problem-solving efficiency, resolving my issue quickly while ensuring every step was handled correctly. It is rare to find a rep who is both this thorough and this attentive to the customer's needs

The service was excellent and demonstrated strong attention to detail.

Joe, the customer service representative was very friendly and professional. He resolved my issue with ease.

the customer service is the best.

The representative was kind and very efficient

GoDaddy's 24/7 tech support has been a life-saver. Every tech we've spoken with over the years has been extremely knowledgeable and able to talk us through problem solving steps over the phone. To top it off, they are very patient, polite and understanding when someone is not very computer-savvy.

Gino, was very helpful, and I would do business with him again...

Jose was very knowledgeable and took his time to talk with me to understand the purpose of my website, what I wanted to achieve and next steps.

Irene C. was off-the-charts helpful, resolved all of my issues, and answered all of my questions. On a 1-10 scale, she was a 100!

William assisted in my builder question, gave very personal customer support and made the daunting task very simple.

Had a call today with Ato, best customer service experience I have ever had. It was great to have somebody understand the information I was seeking even though I do not have a lot of knowledge in this area.In addition, he answered all my questions and was very much on Level with me. This made things much more efficient.

Joseph was great! He got me all the information that I needed.

Very helpful and patient customer rep.