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I had my issue resolved in a timely manner.

From your AI Assistant to the real staff Fathima helps was very excellent in solving my problem in accessing my website. I don't need to worry, because it was solved by Fathima professionally and it satisfied me a lot in the way she handling and solve my website access problem. Thank you Fathima, Best regards and thanks, Marthen Waas. waasmedia.com

The Tech support person was extremely knowledgeable.

Fast, knowledgeable, and professional. Had diagnosed the issue and worked to rectify it in minutes,

The rep was able to quickly cancel my sub per my request with limited friction. The lowest tier plan renewal rate is ridiculous and forced me to migrate to hostinger. I’ll be recommending hostinger to all my clients going forward. Additionally, maybe improve the ui for cancellation. Dark patterns are suspect and cancellation shouldn’t be buried. Bc of this I was billed even though I had previously gone through the cancellation policy. Improve your user experience by removing dark patterns. Do better

I need my DNS Records updated and Host Gator was able to complete the task for me in just minutes.

Excellent support

Thanks so much

Friendly, helpful service that was also efficient and fast - I didn't experience the long pauses that can often happen when using Chat for help. Special thanks to Pratheek Karkera from Customer Service, who took care of the issue I was having (nothing that was due to action on the part of Hostgator). I've been using Hostgator for years and wouldn't hesitate to recommend it.

was pretty fast and pretty helpful

Vivek V was very helpful, gave me all information I needed and resolved my issue in one session

Hostgator always has the best customer service. High quality, willingness to resolve your issues and answer your questions in the best way possible. I wish they had TLD .no as this would make it 10/10

Preema D sorted out my issue in one interaction.

I am now into my second full year using HostGator and Titan for my domain hosting and business email needs. Prior to these partnerships, I often just dealt with internet and/or email problems, so that I did not have to endure what I knew would be a frustrating phone call that ended with me just giving up. Holy Buckets!! HostGator has not required any interaction with me other than paying the invoices. However, I have needed to contact Titan customer service over "pilot error," issues and\or adding additional services. Every interaction I have had with Titan has ended much quicker than I would have ever guessed with me ALWAYS being satisfied beyond measure. Even today I purchased what I thought was the subscription I needed, until I wandered upon a plan that would better suit my needs at a reduced rate. Immediately after explaining my error, the Tital agent refunded my original purchase and completed the upgrade for me. All I had to do was follow along and agree that it was what I would prefer. I have not had any internet\email issues that have caused me to not initiate a solution knowing I would be incredibly frustrated getting there. THANK YOU to both HostGator & Titan. THANK YOU so very much!!

Ashvitha was very knowledgable and helpful. Thank you.

I am happy with their service

Rep Stara was great. She managed to get me the grace period after escalating it internally. She was very courteous, patient, and willing to help. Apart from that, I had a chance to speak to one of your agents in the past, and he spent a good amount of time sorting out my issues. It is very important to have human support when needed, particularly when most of the businesses are getting rid of them.

The best customer support ever.

Very competent and I got all my answers. Well done

Omo... their 24/7 support resolving issues you suppose resolve yourself without minding. When I'm tired to do something, I'll just contact support team and give them work😀 POV: But their service is more than expensive especially if you are from the African region. You can also bargain price sha.

I had been trying to login to my FastVPN account on my Google TV 4K Streamer for nearly a week with error message after error message, when I spoke with the agent on Namecheap Support my problem solved within 20 minutes.

Their support is great. They helped me very much related to hosting and SSl issues which I was facing. Support agent Gautam, Thank you very much for your assistance.

Its a really great site. I had a little problem but it was solved fast by their support team.

It is a great experience so far

Namecheap Support is the best i came across. Your professional approach and how you ensure that issues are resolved is what made me to transit from just a customer to now a reseller and soon will be a partner

The customer service representatives were knowledgeable, courteous, and professional. They addressed my needs and the issue is being resolved quickly.

A grate company, I have used their service for many years. highly recommended

By itself, I would rate it 4 Stars. But compared to the 3 others I have used or tried, I would rate it 5 Stars. Short answer, right answer. And I will use them again.

They got back

Support team is easy to communicate and solve issues promptly. Solid service.

best hosting platform have been using till date

I had used chat gpt to good me thru this service and it went well

Great Vpn and Great assistance. I would recommend it.

Top Noch service from domain to Rankinh to selling

Trusted name with great service I had issues with domain name renewals and service renewals and asked for help with refunds and received it without too much fuss. These guys are legit and their customer service team is top notch. I was overseas and had intended to cancel the domain name renewal and the services for EasyWP. I cancelled the domain name but didn't cancel the EasyWP hosting. My card was charged but when I contacted support they helped me get a prorated discount. No hassle, no fuss, just solid customer service. The namecheap product itself is easy to use and they have great deals on domain names. I will always use namecheap for services I need. Keep up the great work!

Volodymyr O.'s knowledge is incredible. I'm currently building a business, and without Volodymyr's assistance and patience, I would have given up on setting up my site. Since becoming a Namecheap customer, I've only had positive experiences and support from their engineers. One thing I want to highlight is that they provide manual guides and knowledge bases in most interactions.

super helpful in a DNS issue I had :)

the staff were extremely helpful and professional

Great support, quick response, bought a domain and it was instant!

The human support is the best, I loved to work with they because with anything I need to solve they help me

Great Support with quick responces to all our quiry.

I feel at ease with the protection hostinger is providing to its patrons.

Helpful and fast.

Support was superb and as a customer it's makes me happy

great Experience

Very best services of Hostinger Hosting and excellent performance so far...

Rocio was very informative and helpful in detailing on plans and benefits. I appreciate for all help and support.

Ray helped me a lot with my domain and hosting problems, great support!

Great company, great service! thank you, Mark, for your help.

great prices and services

I want to give huge praise to Rocio from Hostinger support. When I needed help and Kodee the AI stepped aside, Rocio jumped in seamlessly and absolutely nailed it. She was patient and had such a great attitude the entire time no rushing, no canned responses, just real help from a real person who actually cared. She took the time to understand the issue, explained things clearly, and made sure everything was fully resolved before wrapping up. That level of support makes a huge difference, especially when you’re dealing with technical stuff. Honestly, interactions like this are exactly why I stay with Hostinger. The tools are solid, but it’s the people like Rocio who turn a good service into a great one. .

everything of it was mostly pergfect there was minor twiches but the AI understands me

I'm launching a web page with Hostinger, and so far it's going well. The chat support is on point with the help I needed to correct a misspelling for a domain I want to use for the company email service.

I have worked with alot of hosting providers since i started programming professionally and no one match there customer service and helpfulness when i need them. lately i have worked with Alvin to help me with my server without any further delay he answered my request and took an action Keep Up the good work

your fantastic

Great support

I love the convenience of an AI conversational chatbot to guide me through troubleshooting issues. No more lag from a human who is managing multiple chat conversations!

I am extremely satisfied with the support I received. The agent was very professional, patient, and understanding. Even though the policy for domain renewals is strict, the agent went above and beyond to escalate my case and provide a one-time exception for a refund. This kind of customer service is why I value Hostinger. Thank you so much

Very clear and exact support

Great service provided by great company. Quick and easy set up of domains and awesome support.