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I have always used the chat feature when I need assistance at Host Gator. I've never had to call the 800 number. I love that. Jeevitha was very helpful. 1 hour into 2026 and Jeevitha was available to help me renew my domain and recommended I add on the privacy feature. I was happy to upgrade and get protected. Jeevitha was very professional, made sure to get my confirmation before proceeding, verified my identity for security, and answered all of my questions in a very pleasant manner. As always, Host Gator customer service is unmatched. After all these years, I'm happy to see that even at the beginning of a new year I'm still receiving excellent customer service. Thank you!

Vidya was a knowledgeable and tenacious technician. Diligent from analyzing the problem to solution.

it was very good support

the customer service person was patient, and willing to go further to assist me with the issue on hand. at the beginning i thought it might take a little while. but the whole thing went smoothly and swiftly. by the time it was done, it took less then 15 minutes. a happy camper customer! and with him/her a very happy new year and many more to come!

fast, correct, resolved my issue

They graciously helped me bypass all the technical troubleshooting reading to agents sorting out my issue once i was able to give them some basic answers to questions asked.

Great Service !

Hostgator text help desk reviewed my website issues, then applied a fix. I highly recommend Hostgator because of their support staff after the sale!!

VERY quick and friendly service. Issue was resolved immediately.

We knew that the issue was an IP block from our Public IP. Sagar was able to get it unblocked after having been on chat for less than 10 minutes.

Really great customer support! Thanks to Jayanth for the help!

Great customer service, professional and on time.

I'm 65 and I bought the domain instead of the plan that gives me a free website and emails. My fault. But the person on the chat fixed everything up for me. I'll be back and do it right this time. Cuddos to Hostgator! Jack Ness

Great service , shivashankari was the agent and was very helpful

Harshitha Shivamallappa is amazing

I had an issue with AIOSEO not working properly because of a rest API file was being blocked. I asked for someone's help, but they didn't fix the problem. I reconnected with support and got Sagar. Sagar handled EVERY problem quickly AND everything was done right the first time. My site is working great now. Sagar answered EVERY question I had, too. The best at HostGator in my experience.

I've been with Hostgator for 15 years and I've always found them reliable.

I'm a non-tech person and the Hostgator reps have always been fantastic to work with. Knowledgeable, kind, patient and they get the job done quickly.

Good work. Polite communication. It was a pleasure to communicate and resolve issues. Thank you.

solution of my requirement was excellent and close the issue so quickly and saving my time.

By far, the responses I receive from the chat program is helpful and thorough. I ran into some hiccups and the hand-off to a live person was seamless and helpful.

This is best website domain in world and support is Really good

The agent who assisted me solved my problem with SSL installation and certificate. Good timing for reply too.

I had a great experience with Anastasiia K. during a recent online Chat. I thought I was talking with a CHATbot and amazed at how smart she was. It was not surprised that she replied that she was actually a human. She made progress at every step, and I was able to solve my problem. I greatly prefer human assistance. Thank you for offering it to namecheap customers.

Bohdan V. was extremely helpful and professional. He quickly identified and resolved my SSL issue on Namecheap, explained everything clearly, and made sure the website was fully secure and working properly. The support was fast, patient, and reliable. I really appreciate his help and would highly recommend him for any Namecheap or SSL-related issues.

Everything was pefect. It was so easy and cheap.

Services are top-notch and support team are readily accessible to assists and clarify issues

Great in the chat and she help me to fix the domain issue. I give 10 for the work and support i got.

Very Good Response

Tried multiple platform for creating a new domain for my ecommerce business and got the best deal on Namecheap. There hosting services are great as well, been using if for more than 6 months now.

I had a really amazing customer service journey. Was experiencing problems with my website updates and i had someone from the company just assist me so patiently and guided me through and helped me with so much testings until we resolved the issue. I am not only impressed but grateful for the kind and wonderful customer service.

Namecheap Hosting Platform is one of the best, They are Users Friendly and Always Active To Answer Customers.

Namecheap is the best could happen to my business. Is affordable, easy to use and has an amazing customer services. my issues always get solved. 5 stars!

Best service

Mariana B. Is wonderful! I had a bit of difficulty getting communications going with another (real person) in this chat session, but Mariana straightened everything and stayed with me until I go exactly what I needed. Thank you!

I’m really happy with my experience! The domain price was the lowest I could find anywhere, and Namecheap’s team was super fast and helpful. Everything went smoothly, and I’d definitely recommend Namecheap to anyone looking for domain

Super easy process

Very good Thanks

I had issue installing an SSL to my .Music domain. The support Aravindan was more than informative, friendly, and professional. I got my issue fixed in one go ^^

Super fast response and they always have the solution.

Excellent Customer Support and Account Recovery I had an issue with correcting the email address on my Hostinger account, and the process initially required additional verification. Once the support team stepped in, the experience was excellent. The Hostinger Customer Success team handled the situation professionally, verified my account carefully, and successfully recovered and updated my email address. Their communication was clear, patient, and reassuring throughout the process. I truly appreciate the level of security, attention to detail, and customer care shown. It gave me confidence that my account and projects are in safe hands. Thank you, Hostinger, for your reliable support and commitment to helping customers resolve issues efficiently. I’m happy to continue building and hosting my projects with you. — Joel Oladoye

super fast service. Meyudaraon to resover the problem quickly and without complications. thank you very much

Best experience

Users do not have to worry about site stability. Very reasonable for the cost, to be able to take care of your business better.

Mantra made a comprehensive evaluation of my problem. Then the advice was excellent and at a level where I could understand and take actions to resolve my problem.

helpful. i prefer human not AI assistance.

resolution efficace et immédiate

user frindly

I think its the best hosting provider in all World market with new innovations.

Socs just helped me fix my domain suspension, and she did it quickly unlike other hostinger support, where you usually have to wait 24 hours for a human reply. This Hostinger team is different: the assistants are always ready to help customers, and I hope this continues forever.

Perfect service. I just wish there wasn't an automated assistant. They delay work and double the effort required.

Good expérience

It was a really great experience with Nathalia She understands my expectations, and she solves the problem properly. Highly Recommended: Nathalia Regards, Tufael Ahmed Zuarder

Hostinger customer support ka experience bahut acha raha. Support agent ne meri problem ko patiently samjha aur step-by-step guide karke solve kar diya. Thanks Hostinger team!

Great support

however best with you, i hope it will be first step toward our long feature relations, keep it up to up

Kudos to Hostinger I have been unemployed for more than 3 years in middle age, and I have been working diligently and hard, and I have served as a middle manager of a listed company. But by chance, apply for automatic resignation. After leaving the job, he tried various entrepreneurships, but they all ended in failure. Mortgages, social security, medical care and various other living expenses have almost exhausted my savings. By chance, I started learning about cross-border business and learned about Hostinger from a youtube blogger. After comparing and learning in detail, I signed up and used website construction and cloud services. What I felt was: 1. Ordinary users, using AI to create websites, is very simple, efficient, and the website pages are beautiful and professional. 2. The products and services provided by Hostinger are comprehensive and thoughtful, including: domain name, website work, email, security guarantee, etc 3. Hostinger's after-sales service is very unexpected, detailed below. For more than a year, I have tried to promote the website and products in various ways, but the result is unsatisfactory, I have basically given up, and the website will automatically end its mission when the lease period arrives. And in the past six months, I rarely log in a few times. But unfortunately: when I first purchased and used, I turned on the credit card automatic deduction function, and I had long forgotten about it or didn't know that this function had been activated. After the expiration of this year, the system automatically settled the renewal for 2026, which happened in November, but I didn't know it at the time. Recently, I checked my credit card bill and found that there was this deduction. This amount may be a day's remuneration for me when I went to work before, but it is indeed very valuable to me at this moment after 3 years. Unfortunately, this charge has exceeded the 30-day money-back guarantee period. The world is always so bumpy. I bit the bullet and got in touch with Kynna, the after-sales staff of Hostinger, through the dialog box, and fully explained and gave feedback on this situation. You must know that according to the "refund policy", with my more than 40 years of life experience, I cannot succeed. But after learning about my true situation, Kynna still helped me make a special request to her management team to help me. There is no way out! Thank you Hostinger for providing you with such efficient products and services. Thanks to Kynna, I felt the culture of Hostinger and felt the noble qualities of Kynna! Sincerely Salute 2026.01.01

Very good experience. cheap prices also very good services. Also help to solved all issues.

good customer support response

Jonathan was kind, efficient, and quick with communication and responses. He had the correct information about how to fix my problem and it ended up having an easy fix that wasn't going to cost me more money after all which was such a pleasant surprise. It made my night and brought this small business owner's precious hard work back. Thank you!