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I am loved Shopify and features😊🙏

I spent a week trying to set up a store on some other service (L.S.) and it was a failure. It took me just a few hours on Shopify to go from I-never-used-it-before to store-active-payments-accepted.

Im a new dropshipper with shopify and im still developing my dropshipping website on this platform, and my new experience with setting up is wonder. You call the support agents to help you develop your dropshipping website and they do it, and im very satisfied about using this platform for growing my business with e-Commerce has been I real Job. Ive been designing my website for 3- 1/2 months now and i really do want to launch my site

Shopify has been a game changer for my business. It’s made everything so much easier and to have everything in one place is a god send.

Shopify is great

Great for making website! Best and easiest choice

⭐️⭐️⭐️⭐️⭐️ Keith went above and beyond to help me with my Shopify account. He was patient, professional, and explained everything in a way that made the process easy to understand. I truly appreciate his support and highly recommend working with him if you need help!

awesome awesome awesome

Fantastic technical support provided by Maureen today via live chat :)

No customer support! Can't talk to a real person. UPDATE: They're is customer service and real people, and they are great!

Very glad I made the switch to Shopify. It's a little more expensive but the functionality is amazing if you want to grow. App add on costs can build but it's worth it for the right apps. I find the customer service very supportive too. Thank you Shopify

Jun was able to support my request very well and i had a better understanding with him

Easy to use - just about to hit 100 orders in just 2 months

We just processed our 10,000th Order through Shopify. I'm not sure why there are so many bad reviews, but we love it. Is it perfect? No, nothing is, but it is very powerful, and I have been doing this for 4 years. I am always learning and implementing new things to make it better. It can be confusing, very confusing, but my experience with almost every issue with support has been positive. Are there things I wish I could do? I can't, yes, probably, but most of that is on me for one of two reasons: 1.) I'm not smart enough to figure it out or even ask the right questions, or 2.) I don't want to pay someone or for an app to make it work when there is a solution. The one thing new users need to understand is that it is very powerful, and you need to walk before you run. There are a ton of add-on apps to help you, but they can slowly and sneakily drain your profits. The hardest thing for me to master, and I still haven't, is Shipping. I sell luggage and ship what is basically large empty boxes. Getting the shipping correct is an issue I have yet to conquer. Lastly let me say my store is far from perfect, and isn't all that I want it to be... But it works for us... with nearly $700,000 in sales both online and in our store front... we are doing ok... B. Robertson - Owner Traveling Bags New Berlin, Wisconsin

As a seller, it’s brilliant and life changing. We could never have gone online eCommerce without them. As a small business we had quotes from $25k to $40k which meant we never did go online until Shopify came along.

Great App i use it 1 year and im happy with this expeince

Shopify are at end of the day no better than scammers

A simple, easy and cheap way to get started selling products online, and the support has been amazing.

Shopify is a best selling platform

Thank you so much 🙏👍

Luke Tyler was great to work with, very knowledgeable and super fast service. Luke checks in on me every once in a while to see if I need help with anything. I’m extremely happy with the service I’ve gotten from wix altogether.

Wix is a very user-friendly platform. We've been very happy with the whole process of setting up our online store, Jen's Wreaths.

I use WIX for 7 sites , It's CLASS! I enjoy the challenge of finding new ways to achieve the desired effect and WIX makes that easy, plus their support team are mostly OK Best KeefH Web Designs

Awesome Website Builder For Anyone I had used it for one day and I had gotten 4 visitors and I would recommend it to a friend/family member. Thanks Salvatore Brazinsky

I found my website developer on Wix. I spent about a hour looking at reviews before making my decision and finally going with Allvertisement. Tyler was AMAZING! He was personable, professional, quick affordable and did and truly amazing job. Will be using for the next 2 websites.

As the team behind Prajnaa.in, a farmer-led Himalayan wellness brand, we chose Wix.com to bring our vision online — and it’s been a rewarding experience. Wix’s intuitive design tools allowed us to craft a website that reflects the purity, authenticity, and seasonal rhythm of our farm offerings. From showcasing our hand-harvested turmeric and ginger to presenting our nutrient-rich millets and apples, Wix gave us the flexibility to highlight each product with clarity and warmth

I highly recommend Wix to build a website . The customer service is amazing there quick to respond and help. Tyler Luke is on call anytime or day and I feel confident in him that he truly has my small business in his best interest. My customers are always complimenting me on how much they my website and how easy it is to book appointments. I have had Wix for 5 years and have not had any trouble and they have been a delight to work with.

I really love my Wix website! The layout is clean, modern, and easy to navigate, which makes shopping a smooth experience for my customers. My store is secure, giving both me and my shoppers confidence that all transactions are protected. Customers have quick, simple access to all my products, and payments are processed fast and deposited directly into my account without any hassle. Overall, Wix has made running my online store efficient, reliable, and stress-free.

It's a really great app that helps a lot in getting excellent results and helps businesses grow.

A great platform!!!

I start more than 10 years ago to use wix for sharing to the public my automotive advetures and experiences and year per year grow up my fan base worldwide, I am thankful to this platform and to the people who working on it for the great support to my job. Thank you wix!

I am happy about my restaurant and the way the website is being useful to my clients. ❤️

Wix is so user friendly and any time I have a question or an issue they are very helpful. They speak professionally and treat me like a person. I feel valued and love how all the different apps and integrations work together seamlessly.

We love the design and the overall appearance and ease of use. We bring in a lot of business from our site, definitely get our return of investment and several compliments.

Fast response and great service!!

My publisher built my book a website through Wix, and then gave me the reins to run it myself. WIX is a thoroughbred that has racehorse pedigree but without the moods; easy to prepare, condition, and race. At my book launch on 9 Nov 2025, the POS collected money from buyers without fuss. I only hope WIX would give a POS free of charge on the first unit like other competitors out there. The bottom line- I recommend WIX.

Wix.com provides a step-by-step process, backed up by AI suggestions, to guide the amature seamlessly through the website-making process. Customers are free to accept initial suggestions from creatives, adapting examples from a variety of genres that work, or, with tweaking, to produce tailored pages that perfectly match the desired image you want to convey about your business.

I have used Wix for a few years now and has massively developed and provided everything I need to run a website. Love the apps and guides as well

Love Wix for very many reasons one they give you the ability to be your own boss by giving you a very easy to use platform in deploying your website and also their pricing more so their discount is amazing

Wix was a solid approach to my small business needs and the design referral they offered was exceptional.

Michael was extremely patient. Even though it was a lengthy process, he stayed with me until everything was completed. I never once felt frustrated. I appreciated his promptness and politeness.

Quick and responsive.

Rep Shelisa very friendly & helpful

App not open y problam

Go Daddy was able to adjust my products to my needs. Very helpful.

Although my situation won't be rectified until tomorrow, (hopefully) I can only give the highest possible praise to Mogan, the poor guy who answered my call. We spent almost 3 hours on the phone, trying to resolve my issue. He is kind, patient, knowledgeable, and has a great sense of humour! He tried every trick in the book to rectify the situation and was extremely creative in his approach, and very dedicated to GoDaddy and to me as his client. My wish for all employers everywhere, is to have only Mogans working for you!! He is the best of the best!!!

Maya was helpful and solved my problems quickly. She also alerted me to potential problems I may have in the future and gave me options to ensure my site remains secure.

GoDaddy support is always helpful - you get to speak with a LIVE HUMAN!!!! They are always knowldegeable, quickly available and solve my issues. There's no other website that comes close

Quick actions and response for working my purchases and renewals.

The representative was extremely courteous, kind and willing to support me in the way he could. It was a great experience for me.

I worked with Karla and she made everything very easy to understand and she walked me through the entire process.

Service beyond what many other providers offer. Exceptionally knowledgeable, helpful and generous with his time.

Their customer service is excellent!

Helpful, friendly, flexible. GoDaddy always bends over backwards to provide what the customer wants. Great service!

Good luck with your

Christian (the rep that helped me ) was very polite and knowledgeable and solved my problem immediately

very good! clear explanation, polite

GoDaddy has the best customer service. Everytime I have an issue, I can call the number and reach someone within 3 minutes. They are patient, kind, informative, and always resolve my issues. In a time when everything is automated and always speaking with bots, it's refreshing to speak with a human who understands the nuances of what you are asking. I love GoDaddy and they will always have my business. By the way, today I had Daniel and he was AWESOME!

James, He answered my call and helped me with a few things. He went above and beyond and his attitude was the best.

Very Helpful! The agent helped us with a number of issues

I have been with square since the beginning in 2009. I would not change to any other company and I have been approached by them all. I simply tell them if you can guarantee this one thing I will leave square in a heart beat and so far none of them can. That’s simply making funds available right away. I love that about square where I don’t have to wait to have access to my money. I love the platform I can’t wait to get the new hand held that will really help my business. When I had my store front and I needed help I called the number a live person answered and resolved my issue this was on a Sunday. Thank you square you have a loyal customer for life

I've been using Squarespace for a while and it's been great for me. I came across this reviews page randomly and I'm shocked by the rating. Please remember that people are 99.9% likely to leave a negative review when dissatisfied and 0.01% to leave a positive review when satisfied. There are millions of people satisfied with Squarespace so don't be intimidated by this reviews.

My workplace uses Squarespace and we have had no issues with our site or the orders system as long as I can remember

I've been using Squarespace for many years and have built lots of websites with them. I saw these negative reviews today on Trust Pilot as a new client was worried when they saw them. I was quite baffled and sent Squarespace an email through their website to see how they responded. A human(!) got back to me in less than 20 minutes. I have asked SQ some really stupid questions over the years as I panicked over something or other and it was usually a internet reception issue not a them issue and they have always been helpful and polite. It's template based web service - they don't actually build it for you - but they have so many resources to help you build a great website. If the quality of your products and photographs is good and you are able to line things up you will have a website to be proud of. Some of the reviews here are outright nonsense, for example, the "payment scam" suggesting payment is taken when the trial has ended and the reviewer didn’t sign up with thousands taken out over years - Squarespace lets you take out a trial for an unlimited time. It actually says on the website 'Sign up for your free trial, no card required". I have ten websites currently on the go and have never been asked for payment details until I wanted to go live so I don't understand that at all. I've also never had an issue with overpayment or cancelling on a site. They send reminders to the email you sign up with, you can remove your card details. Also who doesn’t check their bank statements for years? I can't speak about interfaces with google - I don't use them but the other interfaces I do use work very well. Other website templates I've used haven't produced the design results I wanted and were a pain to use. I highly recommend Squarespace for the creative industries because it's really good at what it does and sites look great.

Reactive and efficient customer support. Thanks Thomas W. For the fast resolution.

Super helpful and easy to reach customer service. Will go over and beyond and create step by step videos to help you tackle your problem

If you write an email the customer service is beyond excellent. I had to cancel an order. A real person answered. We had a back and forth because I just didn’t want to bother figuring out the link to cancel so she did it for me. Most companies that use AI will answer emails with a human. Breeze Airways doesn’t even have a phone number but my email got the result I wanted.

I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.

As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.

Incredible support. Just wanted to say a huge thank you to Lais T. who helped me massively with my website. Great service :)

perfect Thank youx🙏🏻

Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.

I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.

They have the best customer service I ever received. Reply to emails within hours ans sometimes minuts being super helpful. I just made a second website ans I am very happy. Been using it since 2018.

I just signed up for Square space. I do love the ease of creating a website. That part I'd give 5 stars. Easy and beautiful. They offered Google workspace for a yr free with my account. It worked for 2 days. Then I was told my business email was sold by them. I was locked out of my Google workspace account. So for the last 2 days I've been trying to get a response from them. Nothing is happening. (Update ) Square space got in touch and I was able to fix the problem with Google dashboard. If you can't get a response from the website reach out on fb messenger or insta. Both of the sources responded pretty quick.

First off, I'm pretty sure all the negative reviews here (as of this writing) are paid for. I found the really low Truspilot rating on a Squarespace competitor's website and was quite shocked so came here to investigate. Whenever I've contacted customer support, I've received responses within hours. On some occasions, minutes... and I've always had any problems resolved very quickly. Anyway, I've been using Squarespace since 2015 and it is hands-down the best DIY web builder out there. Some of the limitations can be annoying, but given the ease with which you can put up a website and maintain it, it's not a deal breaker. The templates are an easy springboard to get started, but you can customise them quite a bit. I'm now grandfathered into an older version and migrating to their newest one. They've been good enough to offer the difference on my remaining subscription back as a refund.

I used Squarespace to create my website drawandplan.com and am very happy with the results.

Surprised to see the number of negative reviews here. I've been a SquareSpace user for multiple years and can only speak highly of the platform. The interface is incredibly user-friendly and packed with innovative features. With its 'What You See Is What You Get' drag-and-drop functionality, building an exceptional website is a breeze. And for those with coding skills, there's an option to inject custom code. My own website, coinpunkz.com, is a testament to SquareSpace's capabilities, and I couldn't be more satisfied. The customer service experience has been nothing short of excellent. I even had an instance where I needed a partial refund due to a mistake on my end, and it was processed smoothly. Thank you, SquareSpace, for being a crucial part in realizing my business aspirations. Without your platform, I'd be doling out thousands to web development experts and being continuously dependent on them.

Honestly, been working with Squarespace for a few months now. It has a few small issues I am working on resolving, (possibly user error) but the help desk is fantastic. Highly recommended from me. Divergentparty.com

My experience with Squarespace has been consistently positive and rewarding. The company excels in several aspects that contribute to a great user experience. Firstly, Squarespace's visually stunning and modern templates provide an excellent starting point for creating aesthetically pleasing websites. The user-friendly interface and intuitive design tools make the website-building process efficient and enjoyable. The comprehensive set of features, including e-commerce capabilities and integrated analytics, offer robust solutions for diverse business needs. Additionally, Squarespace's reliable customer support and extensive knowledge base ensure that users receive prompt assistance and guidance when needed. Overall, Squarespace's combination of design quality, user-friendly interface, comprehensive features, and excellent support make for an outstanding experience.

Before Square all my other pin of sale systems of glitches and itches which square everything was perfect thank you Square

Makes taking payments super easy and fast.

Well, a lot of my valued customers don’t carry cash so it’s good to take payments in another way. This Square, really comes in handy. Thank you.

Love how square has the easy to use system. Everything is self explanatory

So far excellent no complaints.

Great prices great product easy to use

Reliable fast and friendly

My experience is great because it helps my business run smoothly.

The easy processing, loans made available ,emailing, text messaging, etc!

They make it so easy haven’t had any problems with using square very convenient.

Years ago I was a Square customer and now I am back. This platform is perfect for a small 501C3. It is error free and easy and uncomplicated for older folks to deal with. Their customer service is nothing short of outstanding. I am happy to be back!

We have enjoyed our partnership with Square a lot over the last year. We use their program for everything our small business needs concerning our clients. From service inquiries to quotes to client bookings, contracts and invoicing, a very user friendly “CRM” that works very well for us! Thank you Square! Tim Emily & Maddie The Perfect Pour NWA LLC

Very helpful for our small company, reliable and easy to use.

So fast and economical, wish we had switched sooner! One year anniversary and never a problem.

Square has been very easy to use and creates invaluable reports for my new business. It quickly allows me to see my best selling products. Sales collected on Square are easily deposited into my bank account. Square makes running my business easy so I can concentrate on growing.

Customer Service the way it's supposed to be!!!

Works great and can just use my smartphone.

My card was compromised and I called for assistance. Abhishek was the customer support representative that answered and was very patient while she helped walk me through the steps to resolve. She was impactful and effective, and walked me through 18 disputes that were resolved in my favor the next day.

I’ve been a Square user around 10 yrs. I’ve not experienced the problems others are describing except for 1. So my rating is technically a 4.9. It’s the only issue I’ve experienced…when my Square Credit Card number was comprised…$5,000 in purchases in 2 days. These purchases didn’t match anything in my previous purchase history for my business… like foreign names, “make up” retailers & custom wheel stores, etc. The phone support was ok but the email support I received was copy / past responses. It was also unnerving that I was told it would be up to 90 to resolve the fraud charges and I would be responsible for the minimum monthly payments ($300.00+ /mo.) while they investigated. Square DID resolve the fraud after several calls to customer support for updates and requests to expedite the investigation, and I didn’t have to pay the minimum amount. Opening the credit card history & clicking on the purchase…then the 3 tiny buttons to file a dispute seemed to work better…after I finally found where to do it. As far as my other experiences Square has really helped my business. The ability to keep and store customer details, in a customer’s contract is really helpful. It makes re-ordering parts easier and provides a better overall experience for my customers. I’ve never had any bad experiences receiving my money. I do use SQUARE Checking, but I also have my own bank account. I can transfer money next day to my bank account with no problem. And although I’m not thrilled about the 1.75% instant transfer, I’ve never had a problem with instant transfers either. All of the software works well and has been reliable overall. On a scale of 1-10 I’d give Square 9.8 and I AM a satisfied Square merchant.

Simple straight forward for both customers and sellers. Loan offers and credit card also help manage and grow business further.

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.