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UPDATE: Shopify’s Trademark Infringement Process Shopify has taken down the infringing website and protected my Australian Trademark (IP) - Shopify removed the website completely. I am very satisfied with their follow up and policies. I wouldnt hesitate to utilise them for my website in the future - specifically for this reason. It took some time to obtain this result but I am very happy with their customer support and policies. -------------------------------------------------------------------------------------------------- I am extremely disappointed with Shopify’s handling of an ongoing trademark infringement matter. I am the owner of the Australian registered “Aroma Bay” trademark (Trademark No. 2578574 ) and have formally reported another Shopify store ('Aroma Bay Luxury Candles' Australia) for using my trademark without authorisation. Shopify investigated the complaint and subsequently contacted the store owner, advising them to stop the trademark infringement and warning that their Shopify store could potentially be taken down if the infringement continued. Despite this concern being raised approximately one month ago, their website remains operational and the unauthorised use of the “Aroma Bay” name continues. I will now be seeking legal action in relation to the unauthorised use of my registered trademark and will be pursuing the matter against the operator of the infringing business. However, Shopify also has a responsibility to provide meaningful protection for legitimate trademark owners using its platform. Once a trademark infringement complaint has been submitted, investigated and the merchant has been formally notified, Shopify should act promptly where the infringement remains unresolved. At a minimum, Shopify should have an effective process for suspending or restricting accounts that continue to use another business’s registered trademark without authorisation after receiving a formal infringement notice. Small businesses invest considerable time and effort into building their brands, and registered trademark owners should not have to repeatedly chase a platform to have obvious infringement addressed. I am posting this review so other trademark owners are aware of my experience with Shopify’s trademark infringement process. Shopify — I, and millions of Shopify users, would appreciate an explanation as to why this Trademark infringing account remains operational despite the trademark complaint and notice already issued?

I really loved using shopify and its features.

Amazing. I had an issue with my website page and the live support was amazing. Nesty took control of what I needed and fixed the problem. Kept me fully informed through the process. I am so impressed with the level of service I’ve received so far! Thank you.

I was having trouble with a terrible company that misled mean item and being very difficult if impossible to give me a refund without posting the item at own expense to china…( not Alteringham where it came from!) I contacted shopify and within an hour a refund has been raised…so glad and relieved..we’ll done shopify Helen

I really loved using shopify and its featrues

A lot of these negative reviews are about poor experiences with companies that use Shopify's platform. It's up to everyone to research any unknown company you do business on-line with, no matter who the site is hosted by. As a retailer, I could not be happier with how easy it is for a smaller on-line company to integrate different functions. Shopify has been a lifesaver for us and our revenue has grown considerably at a reasonable cost

Fast and easy to order the 3d prints, I liked it.

Love the platform. We use it for all of my clients and their customer support (especially plus) is great

Ive been using shopify for years it really changed my life for the better, I will always love this company

I'm really surprised to see so many bad reviews. I've just had the most helpful human-to-human customer chat online with Violet C, who helped me consolidate multiple stores I had created in error, with a domain lost in the mix too. Thanks for the help... and here's to starting my business! Wish me luck :)

Shopify is a commerce platform that you can trust. Their AI, Sidekick, is user friendly. It does not go in circles like AI Tom from Sellvia. The store owner is in total control. From finding the right suppliers to setting up payment system, to complex website designs, Shopify got them all. Shopify is upfront and direct with their fee structures. There is no surprises and no hidden fees like Sellvia. Their setup is straight forward and simple. You do not need programing at all. If you want, you can custom design your store to your specifications. Or let Sidekick walk you through step by step. Shopify earned my respect and appreciation. IMO it deserve be nominated for Best Ecommerce Platform of 2026 Award.

I want to build my shopify please help me

From a developer standpoint, i'm always amazed by how this platform has evolved so quickly in the last 5 years. Super impressive.

I really loved using shopify and its features

Shopify are simply the best platform to use. Constant updates to ensure your business is kept up-to-date, absolutely faultless!

I really Loved Shopify.

I have been using Shopify for 3 years and it was very helpful to my business. From the website to the payment processing, everything was going smoothly.

very easy to navigate

I have been running my store on Shopify for two years without any issues. It's very easy to use and incredibly convenient.

Kudos for the specialist - Alyssa. My case was handled by Alyssa since my last review on TrustPilot. I was followed-up promptly by her about my account related issue and she’s being very helpful, responsive and understands the issues I’m facing and what I’m comfortable with without pushing everything to the hard limit. The issue should be resolve on the upcoming end of 27th-29th October. Hopefully everything goes smoothly. A big thumbs up, at least Wix never force AI prompts or response after a critical case have been raised and provide human support instead. Again, thanks Alyssa. Looking forward for the resolution.

Building my small business website with Wix I’ve been using Wix to build my website for Clear Path Virginia, LLC, bringing my record-sealing support, document and digital services, and upcoming mobile notary services together in one place. I appreciate being able to customize the design, showcase my services, and set up forms and payment options. It has been rewarding to see my business take shape and create a website that reflects my vision. There has been a learning curve, especially with mobile formatting, links, and checkout setup. Some adjustments have taken more patience than I expected, and I would love to see those features become more straightforward. Overall, Wix has helped me take meaningful steps toward launching and growing Clear Path Virginia. I’m proud of what I’ve built and excited to keep improving it.

Trust WIX- helping connect the world 🌎

Wix is great! working with them for 10 years...amazing company

Best experienced ever

Wix is easy to navigate, even with complex formatting. I tried another platform and was restrained by its limitations and complex navigation. Wix makes it easy, and if I'm stumped, help is quickly available.

I'm from the 1900s and computer challenged to say the least, but building a website using Wix for my non-profit ladies group was a pleasant experience. They have a large selection of templates to work from and many extras to create a professional looking website. I love the ability to create events pages with customizable registration forms and downloadable spreadsheet with all my attendees information. QR codes are easy to make and add to our physical promotional materials. Keep up the good work.

Wix made building my website so much simpler than I expected. The drag-and-drop editor is intuitive, and I had a professional-looking site up and running without any coding knowledge. The templates are modern and easy to customize, and everything just works, from hosting to mobile optimization. Setup was quick and painless, and whenever I had a question, help was easy to find. If you want a polished website without the headache, I'd highly recommend Wix.

Great experience with this site highly recommend the site !

Absolutely over the moon with how easy and understanding Wix is. It's definitely the way forward.

Wix has a lot of helpful tools to help generate a successful website. There are a lot of applications and integrations that help the user to engage.

Wix and I go back a long way... I think I may have been their 1064th customer... so that's a good few years ago(!) when anyone wanting to have a website had to write code, or know someone who did... It was glorious from the start, albeit now there are so many more whistles and bows than there were then. The fact that it's so user friendly, so possible to create with the WIX tools, made it easy, took away the frustration, and definitely upped the speed. Now with the AI assistant, I guess it's even easier... Further, and this is the real clincher, if you get in the weeds you can speak to, wait for it, a real human being, on a real phone, in a real place, who will talk you through it. Highly recommended. They deserve all the success they now enjoy.

At American Playlist Theater, we started a business at the worst time, just when we had no money. But by using Wix and its free website account, we were able to use its user-friendly system to build a website that helped our business move from idea to concept to reality within just a few days.

Great Website App!

Good platform!

I was advised by chat to try the Wix platform to build my site. It was excellent advise. The Wix platform has an incredible AI system that is highly intelligent and thorough.

I use Wix for my small independent business website, including managing and sending regular newsletters to my audience. Overall, it provides a very dependable and intuitive setup. Having the website builder and email marketing combined in one place keeps day-to-day operations simple without requiring technical expertise. It’s a very practical, well-rounded solution for running an independent practice.

I have used Wix as my website creator and it has provided me with everything I need. As someone who has grown up in an old world family who doesn't like high-tech, it has been a learning processes to understand everything, but once learned, the service is friendly to you.

Super easy to build a site! I've used Wix for several years and the site I've built is easy to edit and add more for folks to enjoy.

A powerful platform for building and growing a professional brand My experience with Wix has been very positive. What started as building a personal website evolved into a much broader digital ecosystem for my brand, including e-commerce, digital products, creative projects, consulting, and a luxury menswear concept. I particularly appreciate the flexibility Wix provides to customize the website, manage products and categories, integrate different business functions, and continuously improve the user experience across desktop and mobile. There is definitely a learning curve, especially when working with more advanced features, but once you understand the platform, the creative possibilities are extensive. For creators, entrepreneurs, and professionals who want to build and manage their own online presence without depending entirely on developers, Wix offers a powerful and flexible solution. I’m still developing my business and website, but Wix has been an important part of that journey.

OUTSTANDING JOB by a wonderful Go Daddy Representative name Rean!

Kamelesh was knowledgeable and professional. She was creative and patient. If I were not married, I would date her. She was so customer-centric that i was taken aback. As for the company: I have been a loyal and satisfied customer for years.

Chris helped me out with my email, was very knowledgeable, with a lot of patience, very nice, and good customer service

Sometimes one gets lucky and the right person is available to help. I am so gratful for the help I received today. Thanks for solving my problem.

It was handled very professionally.

John is very helpful in resolving an issue that we have had since we joined Go Daddy. He was the only one in all that was able to solve our issue and am totally greatful for that. Thank you John! Great job!

I would Highly recommend GoDaddy for your business needs very professional

great customer service

GoDaddy has consistently provided kind, helpful, and personal customer service. I especially appreciate being able to reach a real person without fighting through an AI system first. The representatives I have spoken with have been polite, knowledgeable, and genuinely helpful. Excellent customer service.

I had a problem with Microsoft 365 that was quickly resolved.

Michael was amazing He was pleasant and listened to my usdud smd then went to work right away by reaching out to other team members to get my issue resolved on that same phone call. He exemplified excellent customer service from every aspect of the phone call.

I felt like i was working with a family member to resolve an issue. Great support

Shakeena was great. My issues resolved and very professional.

There had been a charge on my GoDaddy account that I had not been aware of. A very large amount that truly affected someone like myself that is on a fixed income. I was expecting a battle when I called, but I received nothing but the most professional and kind employee. Robert guided me through whatever process I was needing to go through. He took his time and was very thorough with his information. He worked with me in every way that he could which I so appreciated to solve my problem. Thank you for hiring such wonderful employees like Robert.

They showcase your talent for people to see,and rate you on your business.

I was able to speak to a live human! He is very knowledgeable and has worked for GoDaddy for 20 years.

Sergio walked me through options and pricing. Very patient and helpful. Great experience

Maricris from the support team is indeed delivering a world-class service. A rockstar & A legend, we are looking forward to continuing our business with GoDaddy, thank you for your assistance Maricris!

I needed to cancel one of my services and get a refund for something I was billed for that I no longer use. The support person helped me immediately and got my refund underway. He was very nice and pleasant to work with. It can be difficult getting to speak with a person, but GoDaddy made it really easy, and actually a pleasure to speak with support.

I've been a Go Daddy customer for many years. Every time I've contacted them for help, I've gotten exactly what I needed. Their customer service is super, and their associates really listen to what the customer wants.

Agent was super helpful and knew what they were talking about and very friendly. Solved my issue immediately. I much prefer to deal with real people than the AI chat bots - they are not super helpful.

The chat representative was very helpful in locating my issue and letting me know how to resolve it. They also went above and beyond to rectify another issue on his end. Thank you!

They got our website up and running again.

They handled my request very quickly.

Quick reply to my questions Knowledgeable agents/assistants Clear, concise instructions Links provided were appropriate One of the few businesses that still know what customer service means

Easy to build website. Smooth domain transfer. Great customer service.

Satisfactorily

I love using Squarespace for a website builder. It is easy and makes responsive sites excellent.

Help desk were responsive and provided clear instructions to resolve my issue.

Good review

Web site design and constuction were intuitive and came out nice. Customer service has been very responsive and helpful. Most issues can be resolved by watching the tutorial videos.

Very understanding and helpful customer service agent.

I received responses from the team about my problems with editing my website on the Squarespace app.

Supporting teams are very helpful and prompt action..but the verification of the domain took much worst than I thought earlier..with personal domain, no business..just a learning culture following all the youtube videos clip on squarespace , etc.. what else can i proof that I am the owner of the domain According to the google Gemini AI has advised me not to proceed. Get a new domain from other service providers... just let go... Thanks..

Customer service was very efficient and thorough in helping me regain access to my websites. They were very responsive and were quick to provide a resolution.

Wow awesome

Responded to our immediate need for assistance.

I love their willingness to help no matter what.

INCREDIBLY helpful and straightforward.

I had a great experience using Squarespace to purchase my company’s domain! The entire process was simple, straightforward, and easy to navigate. I really appreciated how user-friendly the platform is, especially when searching for and securing the perfect domain for my business. I highly recommend Squarespace to business owners looking for an easy and convenient way to purchase and manage their company domain. It was a great experience!

Square has allowed my business to grow in more ways than one. Their equipment, loans and credit card has given me leverage to make my business the success it is today!

Been using Square for over a decade with no issues. Very easy to invoice my clients. Also, their loans have really helped with cash flow, and I get to choose the loan amount and also get to choose the percentage of each sale for payback.

Absolutely amazing with disputes.

I LOVE SQUARE THEY ALWAYS ASSIST ME AND MAKE MY EXPERIENCE EASY AND SATISFYING THANK YOU SQUARE

Filing a dispute for an unknown/unrecognized charge on my square account was surprisingly fast and easy. Then to my surprise my dispute was resolved in my favor on less the 24 hrs., and the money was refunded back into my checking account immediately. There was no hassle, no back and forth emailing, no forms to fill out further explaining my issue/dispute. Square gave me the benefit of the doubt, believing me wehen I said that I was unaware of the charge, a gesture not often given these days. I appreciated the effortless and hassle free dispute process.

I have been using Square for 4 years. This was going to be a bad review. But Square actually took care of my concern in a matter of hours and not days like I expected. I had a larger than normal payment from an out of state client. I use Square for estimates, invoicing, banking crypto, and I like the sales reports. This client paid an invoice I emailed by clicking on the pay now button. Square froze my account and sent me an information request. It seemed silly at the time because all of the information they asked for is all in their system since I use them exclusively for my business. But I filled in the information. Then I called customer service and they explained that it would take a few days for the investigation to be completed. I was ready to start using my local bank for cc processing. But then a couple hours later, not days, I received an email that the review was completed and my account was fully activated again. Since I understand that fraud is real, I can't really complain about a few hours of inconvenience. Now I know the process. I will take losing the ability to withdraw funds for a couple hours to have the peace of mind. Square is a little expensive. But the platform works great for me. The invoicing app is straightforward and allows for custom logos and disclaimers. I would recommend Square to anyone.

Easy to make a dispute and it was resolved quickly!

They take care of you. No worries.

Prompt service follow-up and communication. Fast resolution with a reasonable amount of work and information for me to provide (with no inconvenience). Although it was written, I felt heard, and the representative (Les) was diligent in resolving it with a more-than-satisfactory outcome. Back in business in no time!

A weebly domain setup issue, which was resolved quickly and with outstanding customer care

I had a very positive experience with the Square Online and Weebly support team. The advocate who assisted me was extremely kind, professional, patient, and efficient throughout the entire process. They quickly understood the issue and helped resolve a situation that could have resulted in our website being blocked and becoming unusable. I truly appreciated the support, clear communication, and helpful guidance I received. Excellent service and a great customer support experience.

Awesome customer service. The representative was able to find the issue with my account and corrected it immediately. Thank you again for all the help when i was in definite need of assistance .

I . had a question that needed answering but it was on the personal side but the customer support was really understanding and compassionate and seem like he really cared and that means we bought this day and age.

They do payments, but the new AI tools that are coming out and the new changes, have made Square my personal operating system for my business. There are new features each week, and when I compared my processing rates, if I had to pay for all of the marketing and tools, I would be paying more to use someone like stripe. Very happy now since 2017.

We have been working with Square for almost a year now. And we are very please with how helpful this experience has been, growing our business. Staff has been very helpful and supportive throughout this entire experience. We are diffidently looking forward to continually working with them, throughout our Journey. Quick response time, helpful information. Thank you, for all you have done throughout this process.

Great customer service! Quick and thorough response to my questions and my issues were easily resolved. It's rare to get this level of customer service.

Though I would've preferred to have a live call, the Chat Messaging worked very well. They answered my questions and even gave guidelines and tips. I'm very satisfied.

I love banking with Square. These guys are the best!

Square has been an absolutely positive to deal with. They provide quick responses to any issues and are extremely easy to interact with. The staff or professional and go above and beyond to ensure my small business operates efficiently when it comes to payroll and taxes. Thank you to the square team!

Square has been a great addition to my business. The invoice app makes everything easy. And customer service and quick and efficient.

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.

fraudulently debitted £2599.52 from my account and refused to refund avoid

I spent 2 days trying to reach someone there to open an account. I can't get a response from them. If the service is that bad trying to open an account I'm afraid to see what happens if you have a problem