Excellent service
Excellent service
Good but website is a bit broken up
Good but website is a bit broken up
A satisfied customer of GoDaddy for over 10 years!s.
I've been a customer of GoDaddy for over ten years. I've never experienced any problems, only the ones that were my fault. When I did incur problems, all it took was a phone call. By the way, their customer service line is 24/7. You won't find too many companies doing that any longer!
Leap of faith!
I initially called regarding a storage space issue. Once it was resolved, Daniel asked was there anything else he could help me with in supporting my business. I then informed him that I have a niche business, and that for some reason I have not been able to reach my target audience. And at 65 years of age, I was not sure if I wanted to continue. Unbeknownst to me, he had been reviewing my website and all social media sites since the call began. He informed me that he had never seen a product like mine, and he described some of them in detail. Then he mentioned a special team that worked with businesses like mine to specifically address marketing & reach. He patiently listened to my concerns and assured me that I would receive genuine help. I in turn decided to take a leap of faith and pray that this was the boost that my over 40 years of experience needed.
I viewed my interaction with Daniel a blessing, and I informed him of such!
Arco was my fantastic Godaddy expert…
Arco was my fantastic Godaddy expert who guided me through a real mess where a suspected former employee sabotaged my email security but she caught it swiftly and a full investigation is underway!!!!
Addressed the Problem, with Patience, lots of codes, changed passwords, and resolved results.
Very fast service
Very fast service, answered all my 3 questions in under 5 minutes, and I was left understanding my issues, and the the issues were resolved while I was on the call, very impressed.
Don’t be afraid of asking for help.
The agent i talked to was extremely helpful in resolving my issues and helping me make my website better.
Customer service is very professional…
Customer service is very professional and very reliable. They were able to walk me through the storm without getting wet.
Thank you so much for all your help!
Great Customer Service Response
Great Customer Service Response
Thorough, patient and knowledgeable. She obviously loves her job.
I am learning
I am learning, and the customer service is great!
GoDaddy has made it easy and there…
GoDaddy has made it easy and there customer support is great. That's the most important thing 👍
Go Daddy rep
Go Daddy rep - Justin C was so very helpful. He helped me to work out concerns and adjusted everything that I needed done to manage my site and domain. Excellent service! Very respectful
I was frustrated when I called…but Jay fixed it!
I was frustrated when I called GoDaddy. Jay patiently listened to me complain then he solved all of my known issues and then fixed lots of other things I didn't know were broken. Jay is a professional. GoDaddy should always strive to have folks of Jay's caliber to speak live with customers. As a business owner, real time, human to human customer service is what makes or breaks the company. AI is fantastic but it will never replace the human interface. Good job Jay. Good job GoDaddy. - Mark Tippett
Customer relations is always top-notch
Customer relations is always top-notch. They seem to really care about the customer experience. I tried building a website with another company and it was cumbersome; then I remembered all my domains are with GoDaddy and I should keep the process streamlined. I'm so glad I did. Thanks GoDaddy!!
Ricel solved a crisis with ease.
Ricel's help during a crisis in my law firm was nothing short of a poem of confident and benevolent dominion. She met my anxiety, and certainly terrible demeanor with a gentle fortitude and easy competence that reminded me to be a gentleman. And all in her second language. I will be using her example for the lawyers I train. I have not been impressed by a person like this in quite some time, and I will be using her example as a training tool for my trial lawyers. GoDaddy, review the call, and elevate her. Ricel, if that doesn't happen, do what you did to me to any CEO, and you will find your place. Bravo!
Shakeena was highly professional
Shakeena was highly professional, delivered great service and showed great attention to detail.
Excellent customer service!
Excellent customer service!
Although the wait time was long
Although the wait time was long, Andrew took care of my issue appropriately.
Great Customer Service
James, the Customer Service guy, knew what my problem was and exactly what to do!
The customer representative that I…
The customer representative that I talked with was very helpful very polite was willing to work with me to resolve my problems he been over backwards and very very nice people to deal with