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I have just launched my startup and Shopify has made things very easy for a non-techie like me

I have been using Shopfiy for more than two years without any issues. They are a bit expensive in terms of subscription and selling fees but it is totally worth it!

Some customers report difficulties getting timely assistance and resolving technical or account-related issues through customer support.

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UPDATE: Shopify’s Trademark Infringement Process Shopify has taken down the infringing website and protected my Australian Trademark (IP) - Shopify removed the website completely. I am very satisfied with their follow up and policies. I wouldnt hesitate to utilise them for my website in the future - specifically for this reason. It took some time to obtain this result but I am very happy with their customer support and policies. -------------------------------------------------------------------------------------------------- I am extremely disappointed with Shopify’s handling of an ongoing trademark infringement matter. I am the owner of the Australian registered “Aroma Bay” trademark (Trademark No. 2578574 ) and have formally reported another Shopify store ('Aroma Bay Luxury Candles' Australia) for using my trademark without authorisation. Shopify investigated the complaint and subsequently contacted the store owner, advising them to stop the trademark infringement and warning that their Shopify store could potentially be taken down if the infringement continued. Despite this concern being raised approximately one month ago, their website remains operational and the unauthorised use of the “Aroma Bay” name continues. I will now be seeking legal action in relation to the unauthorised use of my registered trademark and will be pursuing the matter against the operator of the infringing business. However, Shopify also has a responsibility to provide meaningful protection for legitimate trademark owners using its platform. Once a trademark infringement complaint has been submitted, investigated and the merchant has been formally notified, Shopify should act promptly where the infringement remains unresolved. At a minimum, Shopify should have an effective process for suspending or restricting accounts that continue to use another business’s registered trademark without authorisation after receiving a formal infringement notice. Small businesses invest considerable time and effort into building their brands, and registered trademark owners should not have to repeatedly chase a platform to have obvious infringement addressed. I am posting this review so other trademark owners are aware of my experience with Shopify’s trademark infringement process. Shopify — I, and millions of Shopify users, would appreciate an explanation as to why this Trademark infringing account remains operational despite the trademark complaint and notice already issued?

Amazing. I had an issue with my website page and the live support was amazing. Nesty took control of what I needed and fixed the problem. Kept me fully informed through the process. I am so impressed with the level of service I’ve received so far! Thank you.

I was having trouble with a terrible company that misled mean item and being very difficult if impossible to give me a refund without posting the item at own expense to china…( not Alteringham where it came from!) I contacted shopify and within an hour a refund has been raised…so glad and relieved..we’ll done shopify Helen

I really loved using shopify and its featrues

A lot of these negative reviews are about poor experiences with companies that use Shopify's platform. It's up to everyone to research any unknown company you do business on-line with, no matter who the site is hosted by. As a retailer, I could not be happier with how easy it is for a smaller on-line company to integrate different functions. Shopify has been a lifesaver for us and our revenue has grown considerably at a reasonable cost

Fast and easy to order the 3d prints, I liked it.

Love the platform. We use it for all of my clients and their customer support (especially plus) is great

Ive been using shopify for years it really changed my life for the better, I will always love this company

I'm really surprised to see so many bad reviews. I've just had the most helpful human-to-human customer chat online with Violet C, who helped me consolidate multiple stores I had created in error, with a domain lost in the mix too. Thanks for the help... and here's to starting my business! Wish me luck :)

Shopify is a commerce platform that you can trust. Their AI, Sidekick, is user friendly. It does not go in circles like AI Tom from Sellvia. The store owner is in total control. From finding the right suppliers to setting up payment system, to complex website designs, Shopify got them all. Shopify is upfront and direct with their fee structures. There is no surprises and no hidden fees like Sellvia. Their setup is straight forward and simple. You do not need programing at all. If you want, you can custom design your store to your specifications. Or let Sidekick walk you through step by step. Shopify earned my respect and appreciation. IMO it deserve be nominated for Best Ecommerce Platform of 2026 Award.

I want to build my shopify please help me

From a developer standpoint, i'm always amazed by how this platform has evolved so quickly in the last 5 years. Super impressive.

I really loved using shopify and its features

Shopify are simply the best platform to use. Constant updates to ensure your business is kept up-to-date, absolutely faultless!

I really Loved Shopify.

I have been using Shopify for 3 years and it was very helpful to my business. From the website to the payment processing, everything was going smoothly.

Setting up my web page was quite an experience but the help I received from the wix consultants was amazing. I find it easy to use the website, easy to upload things, and I would highly recommend it.

I run Shopstuff.ai on my own, with a full-time job on top. Using Wix with Symphony, I built a team of agents that did the tedious work on my store. They wrote image descriptions for over 1,000 product photos, added shipping and returns info to 118 products, and rewrote my policy pages in plain language. That is weeks of late nights I got back. I'm still early with my store and not pretending otherwise, but the work is real and it saved me a lot of time.

I love how much I can do with Wix without needing to be tech expert. I have been using it for a couple of years now for managing my company website and it makes website creation and maintenance feel easy.

Using Wix and building my website was a business decision it was the solution I needed to really bring my ideas and concepts to life. The tools and technology they have available for website building are the best and the ease of use was unsurpassed. Any questions I had during my site building was promptly answered and explained by their chat or amazing AI features. I could not be more pleased with the way my website turned out. It is everything I hoped to create and more. I would highly recommend Wix to anyone I know seeking website services.

I've had a WIX website for many years, which I use to run my business. I find the WIX platform easy to use. It is user-friendly and constantly improving. Many of their upgrades are free to use, and others can be upgraded for a cost.

I highly recommend wix! I am not great with Technology and never thought I could ever build a website on my own but I gave Wix a try and am thrilled at how easy it was. The chat bot understood everything I wanted and it helped me get my website exactly how I envisioned it.

Wix has helped me establish a website for my business, super easy to build by yourself but they also offer built in SEO’s to help do it for you. I’ve had my site for over 2 years and take advantage of what I can do on it, like email marketing, sending invoices, keeping track of foot traffic, live chats with costumers and my favorite, automatic translation of the entire site for people to view my site in their preferred language. Building my site through Wix helped my business stand out from others, make me look more professional about what I do. I never really had any issues with my site like at all, so I’d definitely recommend it to anyone.

Wix enables me to provide an excellent website.

Easy to set up! Great layout! Altogether very happy with it

I am well past my prime in dealing with complex things like developing my own website, but with Wixes help I was able to do it. Nora was a great help.

Wix makes it easy for a non-technology person to build a professional website. I can't believe how Wix made it possible to build my website in 2 business days. What a great solution!! Wix, you rock.

I had a great experience. The website was easy to use, the service was professional, and everything went smoothly. I am very satisfied.

Great platform, user friendly

It's great to have a clear structure within which to create your website the way you envision it and that's what Wix offers.

Setup was easy. i was able quickly set up the whole webpage

Amazing site for hosting!

It’s very simple, provided you have a clear idea of ​​the type of experience you want to share. Aria is a great help, and the platform is very intuitive. I don’t know anything about programming or how to build a website. Yet, here we are—with a website on par with those of larger companies in my area.

if you want to do it easy, this is the app

Wix has given our little parish a big voice! I absolutely love Wix! It has enabled me to create a colourful, distinctive and informative website for our small rural parish in Dumfries & Galloway, Scotland. What I particularly appreciate is the tremendous creative freedom. With so many design options, layouts, pages and multimedia features, I have been able to create something with its own character rather than a conventional community noticeboard. Our website, Discover Kirkmahoe, brings together local history, photographs, countryside walks, community news, events and practical information. One feature that particularly impressed me was being able to upload a 54-minute oral-history recording of a local postman reminiscing about his working life. What a wonderful way to preserve community memories for future generations! Our visitor numbers are improving, which is enormously encouraging for a small community. Although we don't use Wix's commercial facilities, I cannot praise its website-building features highly enough. My advice to other users is to explore, experiment and let your imagination run free. There is so much more available than you might initially realise! Wix has given our little parish a wonderful presence on the internet, and I couldn't be more delighted.

WIX is super easy to use! Even without any web design experience, you can build your own beautiful website. It’s customer service it always available and helps you with any issue you might have. I am really happy and I will continue to use it with much pleasure!

Having a local 'tech savvy' assistant from GoDaddy works best for any problems that might occur, and eventually hiccups do happen on hosting.

Shanan at GoDaddy gave me some of the best customer service I’ve ever received. She spent hours helping me build my Lloyd PI website. I had very little experience with website builders, and she explained everything clearly, answered every question and never made me feel rushed. What impressed me most was how quickly Shanan understood what I wanted the site to look like. She took the material I’d sent her, worked out how to bring it across, and offered thoughtful suggestions that made the site better. She’s exceptionally capable, patient and genuinely good at working with people. GoDaddy, I hope this reaches Shanan’s manager. She deserves a promotion and a pay rise. Thank you, Shanan, for taking such care with something that matters a great deal to me.

The service

Super Top service of Mr. Jass, I was desperate because it looks like I have lost my whole business emails. Mr. Jass has walk me through the problem with patient, to the point and very professional. He really has solved the problem, and I got all my inbox emails back. Furthermore, he has even recommended me to a better package that was more convenient. GoDaddy you have a TOP Customer service if all your employees are like Mr. Jass. Great doors will open for you Mr. Jass keep up this personality and way of working. God Bless!

A little pricey but exceptional service and support

The customer service rep was wonderful

Exceptional customer service. Their representatives really spend the time with you to make sure your issue is resolved. Highly recommend!

Very knowable about products

Great customer service

Pierre was exceptionally talented and helpful with creating and understanding the process to control our website.

Great Customer Service,… Patience that help me to understand how to used Go Daddy Website Tools,… Thank You Jocelyn M.

Micheal was my customer service representative. He was very patient and even made recommendations that helped me even further.

Anytime that I needed help with my GoDaddy Website, they have always come through, providing excellent customer service.

Marc from Customer service was easy to work with and efficient in getting things completed

very good service by go daddy merchant support. Bradley walk me through all the process, very nice guy.

I had to migrate my email/web hosting service on pretty short notice from old provider. At every step customer service team walked me through a stressful process

Outstanding Service ! 5 stars and Beyond.

Technical support is outstanding

Go Daddy helped me resolve an issue I had with my account and gave me information to list my domain for sale, which was extremely helpful. Ken was the agent who assisted me and answered all my questions.

Go Daddy provides live support. They have always helped me with real experts. I appreciate this the most about Go Daddy.

The chat help is actually really helpful. Even if square space can't do what you need it to, the chat person acknowledges it and sends a ticket to the developers to fix it in a later version if possible. I appreciate that there is always someone to chat with if I have an issue.

The tech I worked with via chat was great! Got all my questions answered and handled business.

The help began with probing questions from an agent, which established enough details about the problem for a real person to intervene. It took a little while for the person to become available, but they were able to send screenshots and written information to help me uncover the issue. From there it was an easy fix.

I had a problem with my Gmail vanity domain being blocked by SPF/DKIM. I had not changed anything. I used the chat support and Gina helped me walk through to make sure DNS was configured for my domain. Turned out that Gmail had updated their SMTP server information and it did not match SPF/DKIM.

Excellent and prompt service

I switched over to squarespace from another host site, and I am really happy that I did. Squarespace has been easy to use and easy to build a site. My last host I felt like I was spending more time correcting my site than actually working on my business. Squarespace makes it easy to have a cohesive and aesthetic site, while offering all the features I need. Their customer service is also incredible whenever you need help.

I had 2 accounts that I needed to consolidate, and self-service path wasn’t clear. Chat support handed me off to a human, who walked me through, cheerfully and patiently, and sent post-call followup items within minutes.

The customer support was excellent and I was very pleased with the outcome

Unbelievable support provided when trying to link with Google workspace. The employee went above and beyond to help me out. That was exceptional customer service.

I was not able to send emails to new recipients which was very detrimental to my business. I found out how to fix the problem by changing settings on my domain, This, I was unable to do or know how to do. I contacted the live chat at Squarespace and revived guided help step by step until the issues was resolved.

Very helpful and friendly staff

The service was seen less, responses were given promptly and I was extremely satisfied. Honestly one of the best online experiences I have ever had. Excellent work guys.

it was easy and fast to get in touch with a Tech with steps to fix my problem

Very responsive and accommodating customer service, user-friendly website builder

fast solution from support team, just a days for transfer my domain, salute

Still new to squarespace but excellent customer service so far. Easy to use with tons of resources. Customer support is great.

Super helpful. Thank you

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They get it done right

Excellent response and quick turnaround.

Awesome easy to use and Loans were awesome and easy to pay back. Customer service is great they handle disputes to satisfaction. Overall best app

Square payments square loans helping for businesses and squares customers services

Square had excellent costumer service and were very helpful.

I was not able to resolve an issue on the site. Via email I enlisted the support of the Square Customer Success team. They replied and quickly resolved my issue. I find SQUARE a reliable tool for point of sales.

I had been using Square for over 5 years, I am very greatful, Square is perfect for my small business, easy to set up, easy to maintain, and it has many tools that can help any small business get financially organized. I really LOVE Square! All of it!

Square is easy to use and you know exactly what your fees are going to be. You get your money quickly and it is awesome! Only thing I would like on the receipts is a notification that it is international. I don't always work the gift shop so I don't know who is international or not. It would be a time saver.

I was extremely impressed by the exceptional level of courtesy and professionalism shown by Peggy. Thank you very much for the outstanding service!

Square / Weebley always solve any wee problem I have.

Perfect and very convenient

I wanna thank Les, it was quick and professional support with my account issues, really appreciate it, thank you Les best customer service

Square has allowed my business to grow in more ways than one. Their equipment, loans and credit card has given me leverage to make my business the success it is today!

Been using Square for over a decade with no issues. Very easy to invoice my clients. Also, their loans have really helped with cash flow, and I get to choose the loan amount and also get to choose the percentage of each sale for payback.

Absolutely amazing with disputes.

I LOVE SQUARE THEY ALWAYS ASSIST ME AND MAKE MY EXPERIENCE EASY AND SATISFYING THANK YOU SQUARE

Filing a dispute for an unknown/unrecognized charge on my square account was surprisingly fast and easy. Then to my surprise my dispute was resolved in my favor on less the 24 hrs., and the money was refunded back into my checking account immediately. There was no hassle, no back and forth emailing, no forms to fill out further explaining my issue/dispute. Square gave me the benefit of the doubt, believing me wehen I said that I was unaware of the charge, a gesture not often given these days. I appreciated the effortless and hassle free dispute process.

I have been using Square for 4 years. This was going to be a bad review. But Square actually took care of my concern in a matter of hours and not days like I expected. I had a larger than normal payment from an out of state client. I use Square for estimates, invoicing, banking crypto, and I like the sales reports. This client paid an invoice I emailed by clicking on the pay now button. Square froze my account and sent me an information request. It seemed silly at the time because all of the information they asked for is all in their system since I use them exclusively for my business. But I filled in the information. Then I called customer service and they explained that it would take a few days for the investigation to be completed. I was ready to start using my local bank for cc processing. But then a couple hours later, not days, I received an email that the review was completed and my account was fully activated again. Since I understand that fraud is real, I can't really complain about a few hours of inconvenience. Now I know the process. I will take losing the ability to withdraw funds for a couple hours to have the peace of mind. Square is a little expensive. But the platform works great for me. The invoicing app is straightforward and allows for custom logos and disclaimers. I would recommend Square to anyone.

Easy to make a dispute and it was resolved quickly!

They take care of you. No worries.

Prompt service follow-up and communication. Fast resolution with a reasonable amount of work and information for me to provide (with no inconvenience). Although it was written, I felt heard, and the representative (Les) was diligent in resolving it with a more-than-satisfactory outcome. Back in business in no time!

A weebly domain setup issue, which was resolved quickly and with outstanding customer care

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.

fraudulently debitted £2599.52 from my account and refused to refund avoid

I spent 2 days trying to reach someone there to open an account. I can't get a response from them. If the service is that bad trying to open an account I'm afraid to see what happens if you have a problem