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I use shopify for my brand everyday. its the easiest software without any complicated or hard to use tools

I have been using Shopfiy for more than two years without any issues. They are a bit expensive in terms of subscription and selling fees but it is totally worth it!

Some customers report difficulties getting timely assistance and resolving technical or account-related issues through customer support.

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UPDATE: Shopify’s Trademark Infringement Process Shopify has taken down the infringing website and protected my Australian Trademark (IP) - Shopify removed the website completely. I am very satisfied with their follow up and policies. I wouldnt hesitate to utilise them for my website in the future - specifically for this reason. It took some time to obtain this result but I am very happy with their customer support and policies. -------------------------------------------------------------------------------------------------- I am extremely disappointed with Shopify’s handling of an ongoing trademark infringement matter. I am the owner of the Australian registered “Aroma Bay” trademark (Trademark No. 2578574 ) and have formally reported another Shopify store ('Aroma Bay Luxury Candles' Australia) for using my trademark without authorisation. Shopify investigated the complaint and subsequently contacted the store owner, advising them to stop the trademark infringement and warning that their Shopify store could potentially be taken down if the infringement continued. Despite this concern being raised approximately one month ago, their website remains operational and the unauthorised use of the “Aroma Bay” name continues. I will now be seeking legal action in relation to the unauthorised use of my registered trademark and will be pursuing the matter against the operator of the infringing business. However, Shopify also has a responsibility to provide meaningful protection for legitimate trademark owners using its platform. Once a trademark infringement complaint has been submitted, investigated and the merchant has been formally notified, Shopify should act promptly where the infringement remains unresolved. At a minimum, Shopify should have an effective process for suspending or restricting accounts that continue to use another business’s registered trademark without authorisation after receiving a formal infringement notice. Small businesses invest considerable time and effort into building their brands, and registered trademark owners should not have to repeatedly chase a platform to have obvious infringement addressed. I am posting this review so other trademark owners are aware of my experience with Shopify’s trademark infringement process. Shopify — I, and millions of Shopify users, would appreciate an explanation as to why this Trademark infringing account remains operational despite the trademark complaint and notice already issued?

Amazing. I had an issue with my website page and the live support was amazing. Nesty took control of what I needed and fixed the problem. Kept me fully informed through the process. I am so impressed with the level of service I’ve received so far! Thank you.

I was having trouble with a terrible company that misled mean item and being very difficult if impossible to give me a refund without posting the item at own expense to china…( not Alteringham where it came from!) I contacted shopify and within an hour a refund has been raised…so glad and relieved..we’ll done shopify Helen

I really loved using shopify and its featrues

A lot of these negative reviews are about poor experiences with companies that use Shopify's platform. It's up to everyone to research any unknown company you do business on-line with, no matter who the site is hosted by. As a retailer, I could not be happier with how easy it is for a smaller on-line company to integrate different functions. Shopify has been a lifesaver for us and our revenue has grown considerably at a reasonable cost

Fast and easy to order the 3d prints, I liked it.

Love the platform. We use it for all of my clients and their customer support (especially plus) is great

Ive been using shopify for years it really changed my life for the better, I will always love this company

I'm really surprised to see so many bad reviews. I've just had the most helpful human-to-human customer chat online with Violet C, who helped me consolidate multiple stores I had created in error, with a domain lost in the mix too. Thanks for the help... and here's to starting my business! Wish me luck :)

Shopify is a commerce platform that you can trust. Their AI, Sidekick, is user friendly. It does not go in circles like AI Tom from Sellvia. The store owner is in total control. From finding the right suppliers to setting up payment system, to complex website designs, Shopify got them all. Shopify is upfront and direct with their fee structures. There is no surprises and no hidden fees like Sellvia. Their setup is straight forward and simple. You do not need programing at all. If you want, you can custom design your store to your specifications. Or let Sidekick walk you through step by step. Shopify earned my respect and appreciation. IMO it deserve be nominated for Best Ecommerce Platform of 2026 Award.

I want to build my shopify please help me

From a developer standpoint, i'm always amazed by how this platform has evolved so quickly in the last 5 years. Super impressive.

I really loved using shopify and its features

Shopify are simply the best platform to use. Constant updates to ensure your business is kept up-to-date, absolutely faultless!

I really Loved Shopify.

I have been using Shopify for 3 years and it was very helpful to my business. From the website to the payment processing, everything was going smoothly.

I have no training in web design! I was able to build my website using the Wix tools. When I got stuck, the Help tools gave me the guidance I needed. I recently revamped my site adding many functionality tools. Following the help guidance and edit tools, I was able to improve my site so that is appears beautifully on all devices - computers, laptops, cell phones, tablets and ipads! The AI tools assisted with polishing the writing! If I can do it, anyone can!

Wix has been an awesome tool for me, l setup and maintane my website which as a small business it's been very economical, offering online shopping l needed to be able to add, update and remove stock easily. Very user friendly to navigate especially as l have a design background. Money well spent is to have a "Wix expert" check over the website for any issues, check website performance and suggest solutions

I tried other hosting services and honestly their AI genies did not live up to expectations. WIX ... absolutely 💯 the best. Not only understood my drift, helped me learn effortlessly throughout the whole process and continues to guide me intelligently as I expand features on my site. Lifetime Award, for sure. Foundgrace.media

I’ve really enjoyed using Wix to build and develop our football club’s website. As someone who isn’t a professional web designer, I’ve found the platform gives you the tools and flexibility to create a professional-looking website without needing extensive technical knowledge. We’ve been able to build a website that better represents our club, keeps parents and players informed and provides a central place for news, fixtures, membership information and club activities. There have been a few challenges along the way, particularly with some of the technical aspects and getting everything working as it should, but overall Wix has allowed us to achieve something that would otherwise have been difficult and expensive. The flexibility, range of features and design options are excellent. I’d recommend Wix to other community organisations, sports clubs and small businesses looking to build their own website. Overall, a very positive experience and I’m pleased with what we’ve achieved.

Wix provides an amazing platform for creatives to dig in create and get things off the ground. With very easy to use and now help with AI you can deliver an amazing site and get your business the attention and detail it deserves. Love wix!

Im a hypnotherapist who felt overwhelmed when having to think about marketing and the administration automation. I clicked on a 48hr offer for unlimited use if symphony. Three days later I have a much more impactful website. My emails are analysed and responses offered. I'm now working on campaigns with huge imput from my team. Yep that's what they have become. There's loads more for me to learn but the overwhelm has gone and I'm now excited to share my knowledge.

Excellent service 🥰

I think the WIX site is great especially for first timers like me. I've worked for many other antiques stores and estate companies and always had my own ideas and dreamed about having a brick-and-mortar store. The WIX app gives you everything you need to start your website, and the AI is amazing. Some people have trouble using it but all you have to do is explain what you want in detailed. Setting up SEO was a bit troublesome I would like a little more instruction on using it. It would have been great if AI could have helped me with setting it up. On another hand I love being able to go into our website and make changes as needed. Since my experience with WIX I have been able to set up other users' websites. I would highly recommend WIX to others especially first-time users.

It is easy to use and quick to maintain.

Using Wix to create my website has been an awesome experience. For me, building the site and customizing it exactly how I want has been so satisfying.

Seamless AI Integration! Website works great. The solutions and technology provided are exceptional!

Wix is a fabulous platform. It is so easy to use, even for the novice, but offers some wonderful options as you get better at using it and your website will look great! All additions, payments, emails, domains are handled simply and easily and you are ready to go! Highly recommend! El

Made everything superneasy and straightforward I love it will use it’s easierb

Incredible! I was running my business through 3 different applications (Shopify, Get Timely, and Stan Store). I able to close all of those down and just use Wix (for a more affordable price). Wix does EVERYTHING all of those other sites did, and its so much easier running my entire business from the one application.

I could learn relative quick how to manage the site. I liked that I could have several pages.

Very easy or simple

I reckon wix is realy good, well designed and very helpful in setting up a web site

It is very useful tool and for new business owners those have idea and passion to grow and having time to invest but don't large funds. Then definitely they should go with wix which helps you a lot in lower budget and big way

Wix offers plenty of features and makes it possible to build an attractive website. I use it for a holiday cabin rental website in several languages. I would like a clearer, more reliable way to apply shared changes across all language versions.

The site has AI support so as I need to make changes I just ask it to do it, and AI does the work. Now I learned this after I set up the original site. This is a great tool.

I have really seen the impact this site has instigated lives positively, building the shape of business as required via excruciating domains, I appreciate Godaddy Domains, making them available on trust pilot services. I also want to cease this medium to request one wish, Mapdistrict.com, happens to be my Ads website landing page, and I do not have the money to pay for both leasing and purchasing the website and every other domain associated with it. My request is if Godadday should allow me to run Ads on the website, my first earnings from any of my Ads account must be automatically deducted to my Godaddy Account for Mapdistrict.com ownership remittals , when my Ads resumes to run. I have only suceeded to resolve it's functionality just recently, but I still do not have the money to make payments for the website.I hope you understand and bear with me. From Iduwe Deborah Efe

On October 31, 2026, Go Daddy Support Team solved my online website technical problem. They knew just what to do and were very polite and patient with me. I Thank God For Go Daddy. Without their online website services, I would not be able to share my "God's Amazing Love" gospel album with many people. From a Faithful Customer, Betty Howard

The customer service representative, Tawny, was exceptionally friendly and helpful. She helped me resolve issues I had with my upgraded website

I needed to transfer my domain. The support representative was very knowledgeable. She walked me though the process step by step and the transfer was completed in seconds! So easy with her help.

The representative fixed my problem fast

Thorough, provided best products to achieve my results without overselling.

I am a new customer and my Rep, Jake answered all of my questions and was very patient with me, he walked me through the process of getting my domain and business email and I love that they have 24/7 customer support.

My Guide worked patiently and kindly to achieve a perfect result!!!!

GoDaddy is a trusted site with great customer service. I highly recommend them,

Working with GoDaddy has always been marked by simplicity, especially for an individual like me, who is at times techno-challenged. When working with this company, one can be fully confident in the quality of their product and professional approach.

Great customer service! Very quick to respond and resolved my issue quickly.

Have been a longtime client and find the assistance to be knowledgeable, helpful and to the point

You explain what you want / need, and they explain the best option. Saves so much time and aggravation. Simple. Clear. Friendly and patient. A great experience at a time when you do not want to be confused AT ALL.

Shayla was great. She got me through everything I needed and did it in a professional and timely manner.

Elliot was patient and very informative and not a long wait time at all!

Rafael, the rep that assisted me an an hour long call, was extremely helpful, friendly, professional and had concern for my issues

GoDaddy is a lot easier to explain problems since you can work with a live person.

I really wanted to take the time to recognise Chris McCullen, a manager in GoDaddy’s Arizona office, for the exceptional way he handled my situation. When I spoke to Chris, I was genuinely at the end of my tether. I’d had such a difficult experience the day before trying to resolve several issues, being passed from one person to another and spending considerable time on hold. I had reached the point where I simply wanted to cancel everything I had purchased from GoDaddy and walk away. Thankfully, Chris completely changed that in one phone call just now! He was incredibly knowledgeable and clear, but what stood out just as much was how human he was. He listened properly. He understood what I was asking, what I needed clarification on, and also the reasoning behind my questions, which made a huge difference to me. He was able to be clear and firm where necessary while still showing kindness, empathy and flexibility. He sorted out a very reasonable refund for a package I hadn't realised I had and wasn't using, understood my particular circumstances, and gave me clear information about what I was paying for and what would happen next with my website. I went into that conversation wanting to leave GoDaddy. I came out of it reassured, confident and actually looking forward to moving ahead with my website. For me, that says everything about the quality of customer service Chris provided. He has single-handedly retained me as a customer, potentially for the next five or ten years, because once I find a company I trust, I tend to remain very loyal. Honestly, thank you so much, Chris :) You took what had become an extremely frustrating and anxiety-provoking experience and turned it around completely. GoDaddy is very fortunate to have a manager who combines knowledge and professionalism with genuine humanity.

Tracie was outstanding in her knowledge, patience and ability to resolve my problem!

Speaking to Matt was an investment in my business.

In designing a website there are often delays or time consuming decision/approval chains from a client-side perspective. Squarespace has been very generous in extending my trial times during the design phase – making my process less complicated. Also, super friendly and prompt answers from customer care have made me much more inclined to use Squarespace for ongoing design jobs. Thanks!

Great and timely responsiveness of the staff to my question and prompt resolution of the issue.

The web site builder is really accessible even for a low tech person like me. I can't believe that I completed and made my web site live. It's been a big accomplishment for me! Support from your staff was invaluable trouble shooting an issue I had.

They were very understanding and most importantly, very quick response.

Reported a copywrite infringement and Squarespace had it promptly removed.

I already sent detailed comments

The Squarespace Customer Service team were responsive, thoughtful, and thorough in their response to two very specific questions. They are dependable, even if they only provide support by email, which I greatly appreciate.

I needed help, ask the question and got a lot of help I needed

I did not like my initial experience with Square space. I felt like they fell short on a number of things, but honestly, I think it’s all driven by AI. That said, when they finally got me my first version of the website they greatly turned the corner and performed and made something that looked great.

Always reliable - thank-you!

Very helpful and resolved my issue quickly!

A very professional and prompt company. I accidentally paid for a site I didn’t need, and they immediately refunded my money. I’ve never before managed to resolve an issue with just a single click. Thank you.

Good platform and very good and responsive customer service

We are very happy with your working.

Fast and clear answer! Problem solved.

Great job talking me through the best solution for my website. Great suggestions and I implemented it and it worked perfectly. Thank you, Edmond, OK

Very fast response and satisfied my questions.

It was Sunday evening and I realized my free trial was ending on Monday! All my hard work could potentially be lost! I was so anxious. I reached out to Squarespace’s Support and honestly did not expect to hear back until minimally Monday. To my surprise Myla reached out to me assuring me it was extended relieving such stress! Great job and thank you again!

Excellent support experience. The agent was extremely polite and helpful and quickly understood my issue after I accidentally subscribed to the wrong website. A full refund was processed and I received clear instructions on what to do next. The issue was resolved professionally and efficiently.

Good customer service

I had been using Square for over 5 years, I am very greatful, Square is perfect for my small business, easy to set up, easy to maintain, and it has many tools that can help any small business get financially organized. I really LOVE Square! All of it!

Square is easy to use and you know exactly what your fees are going to be. You get your money quickly and it is awesome! Only thing I would like on the receipts is a notification that it is international. I don't always work the gift shop so I don't know who is international or not. It would be a time saver.

I was extremely impressed by the exceptional level of courtesy and professionalism shown by Peggy. Thank you very much for the outstanding service!

Square / Weebley always solve any wee problem I have.

Perfect and very convenient

I wanna thank Les, it was quick and professional support with my account issues, really appreciate it, thank you Les best customer service

Square has allowed my business to grow in more ways than one. Their equipment, loans and credit card has given me leverage to make my business the success it is today!

Been using Square for over a decade with no issues. Very easy to invoice my clients. Also, their loans have really helped with cash flow, and I get to choose the loan amount and also get to choose the percentage of each sale for payback.

Absolutely amazing with disputes.

I LOVE SQUARE THEY ALWAYS ASSIST ME AND MAKE MY EXPERIENCE EASY AND SATISFYING THANK YOU SQUARE

Filing a dispute for an unknown/unrecognized charge on my square account was surprisingly fast and easy. Then to my surprise my dispute was resolved in my favor on less the 24 hrs., and the money was refunded back into my checking account immediately. There was no hassle, no back and forth emailing, no forms to fill out further explaining my issue/dispute. Square gave me the benefit of the doubt, believing me wehen I said that I was unaware of the charge, a gesture not often given these days. I appreciated the effortless and hassle free dispute process.

I have been using Square for 4 years. This was going to be a bad review. But Square actually took care of my concern in a matter of hours and not days like I expected. I had a larger than normal payment from an out of state client. I use Square for estimates, invoicing, banking crypto, and I like the sales reports. This client paid an invoice I emailed by clicking on the pay now button. Square froze my account and sent me an information request. It seemed silly at the time because all of the information they asked for is all in their system since I use them exclusively for my business. But I filled in the information. Then I called customer service and they explained that it would take a few days for the investigation to be completed. I was ready to start using my local bank for cc processing. But then a couple hours later, not days, I received an email that the review was completed and my account was fully activated again. Since I understand that fraud is real, I can't really complain about a few hours of inconvenience. Now I know the process. I will take losing the ability to withdraw funds for a couple hours to have the peace of mind. Square is a little expensive. But the platform works great for me. The invoicing app is straightforward and allows for custom logos and disclaimers. I would recommend Square to anyone.

Easy to make a dispute and it was resolved quickly!

They take care of you. No worries.

Prompt service follow-up and communication. Fast resolution with a reasonable amount of work and information for me to provide (with no inconvenience). Although it was written, I felt heard, and the representative (Les) was diligent in resolving it with a more-than-satisfactory outcome. Back in business in no time!

A weebly domain setup issue, which was resolved quickly and with outstanding customer care

I had a very positive experience with the Square Online and Weebly support team. The advocate who assisted me was extremely kind, professional, patient, and efficient throughout the entire process. They quickly understood the issue and helped resolve a situation that could have resulted in our website being blocked and becoming unusable. I truly appreciated the support, clear communication, and helpful guidance I received. Excellent service and a great customer support experience.

Awesome customer service. The representative was able to find the issue with my account and corrected it immediately. Thank you again for all the help when i was in definite need of assistance .

I . had a question that needed answering but it was on the personal side but the customer support was really understanding and compassionate and seem like he really cared and that means we bought this day and age.

They do payments, but the new AI tools that are coming out and the new changes, have made Square my personal operating system for my business. There are new features each week, and when I compared my processing rates, if I had to pay for all of the marketing and tools, I would be paying more to use someone like stripe. Very happy now since 2017.

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.

fraudulently debitted £2599.52 from my account and refused to refund avoid

I spent 2 days trying to reach someone there to open an account. I can't get a response from them. If the service is that bad trying to open an account I'm afraid to see what happens if you have a problem