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A lot of these negative reviews are about poor experiences with companies that use Shopify's platform. It's up to everyone to research any unknown company you do business on-line with, no matter who the site is hosted by. As a retailer, I could not be happier with how easy it is for a smaller on-line company to integrate different functions. Shopify has been a lifesaver for us and our revenue has grown considerably at a reasonable cost

Fast and easy to order the 3d prints, I liked it.

Love the platform. We use it for all of my clients and their customer support (especially plus) is great

Ive been using shopify for years it really changed my life for the better, I will always love this company

I'm really surprised to see so many bad reviews. I've just had the most helpful human-to-human customer chat online with Violet C, who helped me consolidate multiple stores I had created in error, with a domain lost in the mix too. Thanks for the help... and here's to starting my business! Wish me luck :)

Shopify is a commerce platform that you can trust. Their AI, Sidekick, is user friendly. It does not go in circles like AI Tom from Sellvia. The store owner is in total control. From finding the right suppliers to setting up payment system, to complex website designs, Shopify got them all. Shopify is upfront and direct with their fee structures. There is no surprises and no hidden fees like Sellvia. Their setup is straight forward and simple. You do not need programing at all. If you want, you can custom design your store to your specifications. Or let Sidekick walk you through step by step. Shopify earned my respect and appreciation. IMO it deserve be nominated for Best Ecommerce Platform of 2026 Award.

I want to build my shopify please help me

From a developer standpoint, i'm always amazed by how this platform has evolved so quickly in the last 5 years. Super impressive.

I really loved using shopify and its features

Shopify are simply the best platform to use. Constant updates to ensure your business is kept up-to-date, absolutely faultless!

I really Loved Shopify.

I have been using Shopify for 3 years and it was very helpful to my business. From the website to the payment processing, everything was going smoothly.

very easy to navigate

I have been running my store on Shopify for two years without any issues. It's very easy to use and incredibly convenient.

very forward thinking company, I am a shopify partner for 9 years and it's the backbone of my business, recommend them and 9 out of 10 I get good experience with their support

Shopify is the undisputed leader in the e-commerce sector, providing a robust, high-performance ecosystem designed for businesses that prioritize scalability and operational excellence. It transitions the focus from technical maintenance to strategic growth. Strategic Advantages Infrastructure & Stability: Shopify offers a world-class, cloud-based infrastructure capable of handling massive traffic surges without latency, ensuring 99.99% uptime for global enterprises. Conversion Optimization: The Shopify Checkout is engineered for speed and trust, consistently delivering the highest conversion rates in the industry compared to other platforms. Seamless Integration: Through its expansive API and App Store, the platform integrates flawlessly with ERPs, CRMs, and advanced logistics providers, streamlining complex business workflows. Security & Compliance: As a Level 1 PCI DSS compliant platform, it handles all security patches and data protection, mitigating risk for the company.

Shopify has been a transparent, reliable service with almost 100% uptime, and a very useful AI integration. Customer support/legal has been helpful for issues when they arise. Highly recommended.

We’ve been building integrations for Shopify merchants, ranging from inventory solutions to on-site widgets and components, as well as custom apps and more. The API is great and the documentation is thorough. We’re excited to help more merchants reach their goals with bespoke solutions that go beyond what the platform offers.

just added 21 days to get first payout and the account will close for no reason and they will hold forever and if a dispute happens while they reviewing your account you can’t do shit bc they make it so when you press the link to fight it it says your account is under review or closed

Someone is using it and i don't know if pays or not. Lot of ads around e-commerce.

Wix, has been pretty user friendly for me and building my small business! Thanks

Wix is powerful, flexible, and easy to use. On-line help is good. Sometimes, I needed help by phone--it was timely and accurate.

honest good

5/5 Stars — Fantastic and intuitive platform for building a professional site! ​Wix made it incredibly smooth and straightforward to build and launch my counseling and recovery practice's website (lighthouserecoverywellness.com). The platform offers a great balance of user-friendly drag-and-drop design tools with professional-grade features, making it easy to create a welcoming, polished online presence without needing advanced technical skills. Everything from customization to mobile optimization has worked seamlessly. Highly recommend to any creator or professional looking to build their digital space!

Wix has been very seamless in its execution for POS transactions. I am very satisfied with the platform, as I can truly say that it has delivered exactly as promised throughout the voluminous research I have conducted on all the various processing companies.

Just an excellent platform for commerce and personal promotion. It’s tools are awesome and is easy to use them no matter whether you are a profesdional or novice. Highly recommended.

I’ve had a great experience with Wix. It’s easy to use, professional, and gives me everything I need to build and manage my website without unnecessary complexity. The platform has been reliable and has helped me present my work and business online exactly the way I wanted. Highly recommended for anyone looking to create a professional website.

Wix is the best tool for web design

I’ve had a great experience using Wix. The platform is intuitive, easy to navigate, and offers plenty of flexibility when it comes to designing and managing a website. I especially appreciate how simple it is to make changes without needing advanced technical knowledge. Overall, Wix has made the whole website-building process much easier and more enjoyable. Highly recommended!

I’ve had a very positive experience building my website with Wix. The platform gave me the freedom to take an idea and turn it into a professional, functional website without needing a background in web design. I especially appreciated how easy it was to make changes, test things on both desktop and mobile, and continue improving the site as my ideas developed. Wix made the process feel creative rather than technical, and I’m very pleased with the finished product.

Best company goty delivery on time

**A Wonderful Experience with Wix!** I honestly cannot say enough good things about my experience with Wix! I am **not a tech-savvy person at all**. Computers and website building have never been my strong suit, and I honestly never thought I would be able to build my own website. But with Wix, along with using AI to help me research and understand things along the way, I was actually able to create a beautiful website for my ministry, **Daughter of Zion Banners**, where I share my worship flags, banners, and prophetic creations. What I loved most was that I didn't have to be a computer expert to figure it out. When I didn't understand something, I could take it one step at a time, ask questions, research, and keep going. Wix made the process feel manageable instead of overwhelming. I am genuinely proud of what I was able to create, and I couldn't have imagined doing this a short time ago. If you're someone who thinks, *"I could never build a website because I'm not good with technology,"* I would encourage you to give Wix a try. **If I can build a website, you can too!** I am so thankful I chose Wix and for how easy it made it for me to turn the vision for my ministry into an actual website.

I'm a for real person who doesn't usually participate in reviews, but I will say this: I've been doing programming in many languages including html since the 1980's. Back then to do a web page you had to write html code only, no editors. FrontPage was one of the first html WSIWG editors, and not a good one. Quite the roller coaster ride since. I'm retired now but did take on writing a web site for a good business friend of mine recently. I researched and took the plunge with Wix, as they seem to be forefront in the industry. A little tricky to get used their methodology(to be expected), but simply put, I've been amazed ever since. I've never put together a website so fast, accurately and thoroughly - try doing SEO the old way. So major koodos to them. One Big complaint: Wix wasn't direct about the cost of their hosting plans. They said $14 a month for hosting and I made plans and told my customer what it would be. It wasn't until I finally signed up for that $14 a month charge, I found out that the rate was only applicable if I signed up for 3 years, and worse, paid up front - $500.00+. I felt that was very deceptive because nowhere that was stated and it put me in an embarrassing conversation with my customer. Otherwise they are fantastic. It's a simple site but that's all that was needed, check out the site I did in Wix: Country Auto Body North Brookfield, MA. P.S. As of this writing the SEO hasn't kicked in yet at all search engines. Should be cleared up soon.

I have used Wix for about 14 years, after paying 10s of thousands of dollars for websites from "designers" and always being disappointed, I have never looked back. It is the perfect way to get exactly what you want, and as you learn, you will get better and better at it. I am recovering from a brain injury, and it took me a bit of getting used to again, so its helped me to relearn certain things and easily start my business again. Wix always updates their technology and adds new features to help others its such a great tool.

Everything has been wonderful and working perfectly until I go to edit my site. It crashes every time 8-19-26 it’s been happening for a few days I tried to fix my site please help

I made a website for myself with minimal effort and amazing results. It has given me a lot of confidence in myself and given me an online presence.

Perfect site! Love it for my business.

Easy going! Love it.

I have been using Wix for about three years now. There are so many extra Wix approved apps you can add to really make your website stand out and be very responsive. The Wix customer care team has helped me with any issues. I am beginning to see my website really start to come alive. I would recommend Wix... pre made templates makes getting started and yes, a real person will call you back if you get stuck.

I utilized Wix to build a website intended to capture attendees for a homebuyer education class that I teach. It's only been a month or so, and my website is thriving. Wix allowed me to build an intricate system where people go to my website, click on the registration tab, which takes them to my calendar where they can select a class/date/time and book it. As soon as they book the class, my Wix site automatically sends them a Zoom link which it creates for me. I also receive a confirmation email with some questions that I have upfront before the class. My Wix site has made my job seamless and saved me hours of work. The system was user-friendly and I successfully built the website in seven days. I would highly recommend Wix for anyone looking to build a high-end professional looking/functioning website.

I like that this platform makes it easy for entrepreneurs like myself to have options all under one umbrella

I don’t normally write reviews, but my experience with GoDaay genuinely deserves recognition. From start to finish, their team showed a level of care, professionalism, and follow‑through that is rare to find these days. I came to GoDaay with several issues across my sites, and Tracie stepped in with the kind of support you hope for but almost never receive. She didn’t just “help” — she took ownership of every problem, communicated clearly, and made sure each issue was fully resolved. Her patience, kindness, and expertise turned what could have been a stressful situation into one where I felt supported every step of the way. It’s refreshing to work with a company that actually listens, treats you like a real person, and genuinely wants you to succeed. GoDaay’s mission to help people start, run, and grow their ventures isn’t just a slogan — it shows in the way their team shows up for you. If you’re looking for a company that provides real service, real solutions, and real care, GoDaay is the one. I’m grateful for their help and highly recommend them.

Updated my sites to a modern Airo site. Love all the AI driven options and features. Exciting!

Daniel answered my questions and provided options for me to consider. He helped guide me to the best decision.

Ernie took only a few minutes to fix a problem with my account by changing my currency back to U.S. Dollars. He was fast, courteous, and knew exactly how to handle my issue.

The most important thing that made this interaction so incredible was the 5-star customer service. I was given information on items that I had not even thought about. With the way of the internet is these days, it is imperative to utilize safety measures to guard against fraud.

I've been with this company for years. After my recent customer service call for transferring my domain, I'll say they went above and beyond to help me. It's such a relief to have good customer service.

Called in to address an unexpected charge, and not only was the issue resolved quickly and professionally, but the representative also reviewed my account in detail to ensure that there were no other issues that might arise. I found their assistance to be very helpful.

Tharaka Nikmal - Wheelchair handler in Special Passenger Care at Bandaranayaka Airport, Sri Lanka 100 marks for Tharaka Nikmal's assistance. He was extremely helpful on Thursday, 2Oth night flight at 22.05 with Emirates. I got caught to traffic on the way due to Vale procession in Borella & got to the airport 20.45 Just had an hour to attend to everything. Tharaka took me right up to the flight on time. I did put a lot of pressure on him but he was calm, collected and patiently. He displayed empathy, care and most importantly in a responsible manner A big thank you to him from me M.S,Suhashini Fernando Emirates flight to London at 22.05 20th August 2026 Ticket No. 1765270923062 Airline Ref. 2GNLDW

Great company been using them for years and will continue. Great customer service.

Evan did a great job of working through my issues that were created from a text message chain of 6 hours the day before. I would suggest talking to someone rather than using the chat unless it is a simple ??

Setting up the website was very easy, pricing is fair, and customer support is outstanding!

Customer service with Emily was great. She was patient, thorough and took the time to walk me throug h the solution to my problem.

My customer service representative Skylar, was knowledgeable and took the time to explain services/products that best fit our business needs.

My experience with support rep Brian B - I had an issue with a web developer "transferring" control of the website from her to me to be hosted on GoDaddy. Brain assured me that he would help me follow the process to make sure she does as instructed and I gain full control of the site before my final payment (and she may disappear.....). What a relief - so glad you have not outsourced your support overseas as that is a nightmare for your customers - and I would not have had the absolute pleasure of working with Brian B. - he is the best!

Kris made is simple and easy to understand everything in building a website. He gave me his opinion and some advice on how to move forward. I was referred to GoDaddy by an associate who said to use them because the customer service is amazing. They were correct. Superb Job, I wish every customer service job treated people like this.

It had been such a long time since I received such exceptional customer service! My representative Alejandro was empathetic, considerate, patient, and came up with innovative solutions for my problem that I caused myself. Nice job!! thanks for turning my day around.👍

Jobert at Godaddy was very informative and pleasant to work with.

Customer service is great!

The customer service agent was professional, patient, knowledgeable, kind, and understanding; even when I asked the same question multiple times, to ensure I understood correctly!

Great service Great help

Max from Dublin was very helpful in moving over from a legacy plan to a new plan. I’ve been on Squarespace over 13 years now, and there have been lots of improvements.

The time they took to walk me thru every step of the process

Agent was very helpful and thoughful. Writes clearly. Got my questions answered and my account adjusted. Much appreciated.

They were prompt and helpfula nd resolved my issue

Customer service with a live person is great! It does take too many chatbot questions to reach a person.

cool..........

You Guys Made Setting Up A Website Very Easy And Simple. I Highly Recommend You Guys!

Elwynn and Brian were friendly and helpful. The account recovery process was smooth and successful!

Prompt response- helpful advice. Problem solved.

Great customer service!

Liked all the great features and ease of use.

Competent, patient, and very helpful agent. Went beyond what was expected to assist with my problem.

Squarespace's customer support stands out for its accessibility and effectiveness. They offer live chat, email, and a comprehensive knowledge base with tutorials and articles. The live chat feature provides quick, friendly assistance, which is especially helpful for beginners.

Email response within 24 hours, and instruction was clear, and it worked!

Customer service

Relatively easy to make my own website. Nice templates. Excactly what I needed. I tried Webnode and Wix. The first didn’t give me the options I wanted and the second was too difficult for me to get the results I wanted.

I think it is exceptionally good.

Excellent customer service. Will have a human customer service when I ask, who will understand my challenges, clearly identify them, quickly address them, and solve them successfully within a normal time frame.

One of the nicest and user friendly platforms out there, offering lots of flexibility and lovely templates. Help was also needed to go live, and I received very prompt and helpful advice.

I love banking with Square. These guys are the best!

Square has been an absolutely positive to deal with. They provide quick responses to any issues and are extremely easy to interact with. The staff or professional and go above and beyond to ensure my small business operates efficiently when it comes to payroll and taxes. Thank you to the square team!

Square has been a great addition to my business. The invoice app makes everything easy. And customer service and quick and efficient.

I had a dispute and they were very helpful and kind, I felt supported.

I had an issue with the refund, and our customer service rep was knowledgeable and professional throughout the whole experience. Thank you!

Square is good and very fast. I'm happy I'm able to make sales even when the device is offline. Square also offer financial support by offering to lend money to help clients grow thier business. As little as the sum is, its a kind gesture. I don't regret using square.

I've been using square for my mobile business for a few years now and I'm extremely satisfied. Of all the different POS systems out there I find square to be the easiest and my customers like the invoices that I send them. They find it very easy to pay.

The Verification was very fast

Square system is very good Top Professional Quality at its very best! Easy to understand at any age! Recommend their services to all businesses owners who wt top professional quality in today’s busy business environment! Lone Wolf Photographer Services

Super high tech. extremely fast and good.

Great experience! Square takes care of a man that works 7 days a week to provide for a wife and toddler. Single home income, it gets hard sometimes bc inflation and prices of everything are ridiculous. They approved my loan just in time, we were behind.. square seems to know I work my butt off. I like that. Thank you guys so much. I have tears writing this bc I am glad I have a merchant that looks out for my family and I. Never give up on me Square, I always pay my dues.

Square helps me run my business with credit cards , Invoicing billing. Square has helped my business purchase updated equipment , optimize our production. We are very grateful to have Square for all our business needs.

To be honest they have a great customer service and issues resolved quick payments come say day invoicing is very simple

My experience is very great with square

I currently use Square for my business consulting firm and my experience so far with Square has been great of America transparent and I really feel that it is a great point of sale system and I recommend it for any person who starting their own business or needs a point of sale service

Been using square for a while, and have been very trust worthy and helpful with my business banking, and any issues that needed to be resolved. Would highly recommend.

Very easy to use and extremely reliable

Excellent the best

Very willing to help in a superior and professional way.

I have been using Square a little over 7 years. It is user friendly and easy to use. The Square loans feature is nice too. It has really helped grow my business. And Square offers American Express credit card by invite only. So look into that option if you use Square.

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.

fraudulently debitted £2599.52 from my account and refused to refund avoid

I spent 2 days trying to reach someone there to open an account. I can't get a response from them. If the service is that bad trying to open an account I'm afraid to see what happens if you have a problem