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I have been using Shopfiy for more than two years without any issues. They are a bit expensive in terms of subscription and selling fees but it is totally worth it!

Some customers report difficulties getting timely assistance and resolving technical or account-related issues through customer support.

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UPDATE: Shopify’s Trademark Infringement Process Shopify has taken down the infringing website and protected my Australian Trademark (IP) - Shopify removed the website completely. I am very satisfied with their follow up and policies. I wouldnt hesitate to utilise them for my website in the future - specifically for this reason. It took some time to obtain this result but I am very happy with their customer support and policies. -------------------------------------------------------------------------------------------------- I am extremely disappointed with Shopify’s handling of an ongoing trademark infringement matter. I am the owner of the Australian registered “Aroma Bay” trademark (Trademark No. 2578574 ) and have formally reported another Shopify store ('Aroma Bay Luxury Candles' Australia) for using my trademark without authorisation. Shopify investigated the complaint and subsequently contacted the store owner, advising them to stop the trademark infringement and warning that their Shopify store could potentially be taken down if the infringement continued. Despite this concern being raised approximately one month ago, their website remains operational and the unauthorised use of the “Aroma Bay” name continues. I will now be seeking legal action in relation to the unauthorised use of my registered trademark and will be pursuing the matter against the operator of the infringing business. However, Shopify also has a responsibility to provide meaningful protection for legitimate trademark owners using its platform. Once a trademark infringement complaint has been submitted, investigated and the merchant has been formally notified, Shopify should act promptly where the infringement remains unresolved. At a minimum, Shopify should have an effective process for suspending or restricting accounts that continue to use another business’s registered trademark without authorisation after receiving a formal infringement notice. Small businesses invest considerable time and effort into building their brands, and registered trademark owners should not have to repeatedly chase a platform to have obvious infringement addressed. I am posting this review so other trademark owners are aware of my experience with Shopify’s trademark infringement process. Shopify — I, and millions of Shopify users, would appreciate an explanation as to why this Trademark infringing account remains operational despite the trademark complaint and notice already issued?

Amazing. I had an issue with my website page and the live support was amazing. Nesty took control of what I needed and fixed the problem. Kept me fully informed through the process. I am so impressed with the level of service I’ve received so far! Thank you.

I was having trouble with a terrible company that misled mean item and being very difficult if impossible to give me a refund without posting the item at own expense to china…( not Alteringham where it came from!) I contacted shopify and within an hour a refund has been raised…so glad and relieved..we’ll done shopify Helen

I really loved using shopify and its featrues

A lot of these negative reviews are about poor experiences with companies that use Shopify's platform. It's up to everyone to research any unknown company you do business on-line with, no matter who the site is hosted by. As a retailer, I could not be happier with how easy it is for a smaller on-line company to integrate different functions. Shopify has been a lifesaver for us and our revenue has grown considerably at a reasonable cost

Fast and easy to order the 3d prints, I liked it.

Love the platform. We use it for all of my clients and their customer support (especially plus) is great

Ive been using shopify for years it really changed my life for the better, I will always love this company

I'm really surprised to see so many bad reviews. I've just had the most helpful human-to-human customer chat online with Violet C, who helped me consolidate multiple stores I had created in error, with a domain lost in the mix too. Thanks for the help... and here's to starting my business! Wish me luck :)

Shopify is a commerce platform that you can trust. Their AI, Sidekick, is user friendly. It does not go in circles like AI Tom from Sellvia. The store owner is in total control. From finding the right suppliers to setting up payment system, to complex website designs, Shopify got them all. Shopify is upfront and direct with their fee structures. There is no surprises and no hidden fees like Sellvia. Their setup is straight forward and simple. You do not need programing at all. If you want, you can custom design your store to your specifications. Or let Sidekick walk you through step by step. Shopify earned my respect and appreciation. IMO it deserve be nominated for Best Ecommerce Platform of 2026 Award.

I want to build my shopify please help me

From a developer standpoint, i'm always amazed by how this platform has evolved so quickly in the last 5 years. Super impressive.

I really loved using shopify and its features

Shopify are simply the best platform to use. Constant updates to ensure your business is kept up-to-date, absolutely faultless!

I really Loved Shopify.

I have been using Shopify for 3 years and it was very helpful to my business. From the website to the payment processing, everything was going smoothly.

very easy to navigate

Wix maintains our Foundation site in which donors learn about our organization and make donations for its causes. We use the DonorBox plugin connected to our business account. The site and DonorBox are extremely reliable from our experience over the past 10 years. We rarely notice any downtime. The web page design tools are intuitive and we've never had to hire an expert web designer to make changes. Thanks Wix for keeping things running smoothly.

Excellent platform for websites and online payments! I have been using Wix for my website icanpublication.in and the experience has been amazing. The platform is highly user-friendly and has helped my site grow with great traffic. The best part is that I can also seamlessly collect payments directly through the website. Highly recommended for anyone looking to build a professional website easily!

Great website and easy to set up and sell online. Thank you so much!.

Very good response to the site. positive outcomes.

Thank you for your business! I’m glad to have the opportunity to work with you. I truly appreciate your trust and support.

Wix has the tools to help build a great website. Easy to use and navigate.

Great tool to develop simple and complex websites. Love it

Easy to use designer and add photos. I have some basic web design experience but not much. Really appreciated how accessible the page designer was to use. Template type looks great, little animations it added look great. This was our first time to have a website and it was something we really needed. I get good feedback saying the site looks great. Very affordable advertising for us.

Wix is so easy to use, I'm a non computer, technical kind of person, and even I could navigate it. When I couldn't the team at wix are quite and helpful. It has everything my website needs.

I had always been looking for a platform to showcase my own archaeological research, and only Wix allowed me to do so. It was difficult at first, but I learned how to use its tools very quickly. Wix provides enough space for me to work with a fair amount of freedom. It’s truly wonderful.

With Wix templates it is easy to create your website. I also purchased a domain from Wix. they offer a lot of back office features and stats to manage your website and business.

We run our bathroom renovation company in Edmonton (TRILLA LTD) on Wix. The website was easy to set up, and I can edit it myself whenever I need to — pages, menus, photos — without hiring anyone. The contact and booking features work well with our other tools, and clients actually find us and reach out through the site. It just works, which is exactly what a small business needs.

Great! I love your services. Happy satisfied Customer

You are the best.

Wix.com is an awesome website builder. With the recent updates, Wix has made creating, building and editing your website so easy. Every question is answered throughly and you can accomplish whatever you are trying to achieve. Wix is a great website platform. I recommend it to the newest website designer.

I've used WIX for a while, but adding Symphony to the tool box really helped this one person photography studio. WIX tools helped enhance my site concept and create and streamline my SEO/GEO to help generate more traffic. That in addition to a managed email campaign increased my traffic exponentially.

Actually, I was paying way too much in advertising. I had to take hold of my own website and Google Ads..Wix led me straight through. The web design took a bit, but we finally got it right. Hoping the new web page and Google Ads make my business thrive.

After I signed up with TrustPilot, our website is at the top of a Google search. Great job!

Easy to build a decent site, integrated AI makes it easy to customize everything, and the SEO features are relatively straightforward

Lots of support, lots of options, great initial set up and plenty of upgrades available. Have recommended to friends and colleagues

Customer service was amazing. Chris was very clear and easy to understand! Spoke clearly and made the experience better then any other customer service experiences!!

Good and beautiful

I’m 84 years old borderline Alzheimer’s, and the gentleman actually took a lot of time I realize that and he kept repeating it over and over again so I would be able to decipher a little at a time. He did not know what I was doing, but he took the time to repeat over and over so I could understand it. Yeah that’s a big thing to me. Thank you.

My experience was wonderful.

Efforts were great and friendly service guided all throughout the process.

the customer service agent was kind and patient. He helped resolve my issue quickly.

Enzo did a great job helping me. He was professional, patient, and knowledgeable, and took the time to explain everything clearly. I appreciated his attention to my questions and his commitment to making sure I understood the next steps. Thank you, Enzo, for making this a positive experience!

Service Rep was awsome

I want to give a huge thank you to Ken at GoDaddy for helping me through an extremely stressful situation with my website. From the moment we connected, Ken was patient, professional, understanding, and genuinely focused on helping me find a solution. He didn’t just help resolve the immediate issue—he took the time to explain what was happening and provided me with the resources and information I needed to better protect my website and prevent similar problems moving forward. That extra effort made a stressful situation feel much more manageable and gave me confidence that I’m better prepared for the future. Customer service like this is becoming harder to find, and Ken truly went above and beyond. I’m extremely grateful for his help, patience, and knowledge. GoDaddy is fortunate to have someone like Ken representing their company. Thank you again for turning a very frustrating experience into a positive one!

Very knowledgeable, friendly, efficient.,

Great customer service in a time where most companies are using automated systems.

Go Daddy tech support is very good. Quick response and quick resolution.

their customer service staff are well trained and kind, i appreciate it , this is good for my business

Godaddy representative Bradley was great! He was Fast, efficient, and helpful.

The representative was very honest, and she saved me a lot of money. She also presented to me a program that would be very helpful for me to save money in the future.

Ive used godaddy now for 20+ years, just guessing on that but a very long time and they have been nothing but good to me.... Thank you!

GoDaddy has the best customer service in the tech industry. Today, Alfred helped me with everything I needed and was very pleasant and friendly on the phone.

The customer service representative was amazing, she was very pleasant yet professional, and worked through my issue as quickly as possible.

Jared Hicks was very helpful, patient and friendly! He helped fix my issue. Thank you very much!!!

John was awesome. He was patient and kind. Very knowledgeable!! :)

Square space provided me with the platform to build a impressive website and I am getting responses from clients which has impressed me

Simple, quick, straightforward

I was assisted by Gio, who followed secure procedures, was friendly and professional and helped me successfully. Thank you!

Quick to respond. Helpful. Issue solved

I found it really easy to build my site and I’m very happy with the result. Also when I needed technical support I got help immediately and the consultant was excellent.

Great web site platform easy to build and amend when needed. Affordable when starting a new business.

Great Experience. My concern was answered quickly and professionally.

Great customer service without any wait or drama, straight to solution 😀

Quick answer with useful information. Comprehensive guide.

Ease of finding and getting started..

I am a 79 year old male and not very technically savvy. In building my website there have a few times when I have been stuck and have literally spent hours trying to figure out what to do. Each time I have asked for help, I have had a quick response, and a detailed response, that solved my problem(s)

The responses were prompt and solution-focused.

The response to my issue was immediate, and it’s great to be able to talk to real people in real time. Squarespace wins hands down for customer service! 👍🍺

Very quick response to any issues. Really easy to use and change things on the website - especially for someone who’s not a graphic designer. 10/10 thank you

Squarespace is easy to use, and they have great customer service. I have had a good experience working with them.

Everything arranged perfect

Great customer service!

I love how Squarespace keeps evolving and introducing new features. Their customer support is also outstanding! I’d love to see even more flexibility in some of the core design tools, such as more header layout options and customization features, to give designers greater creative freedom.

From start to finish the customer support was very good. At first I was a little discouraged by only having a chat option for support since it can be a bit of an AI unproductive chat. But this one got me to an agent reasonably quick, she was able to comprehend my issue and escalate it to the right team. From there I was followed up with via email by Forty and he was great. Providing me log files of missed emails helped reduce my stress a lot so I knew what I had missed and he kept me updated and resolved the issue quickly. He even had a punny joke! Great dude, cheers!

The support I received trying to troubleshoot a problem was next level.

I was extremely impressed by the exceptional level of courtesy and professionalism shown by Peggy. Thank you very much for the outstanding service!

Square / Weebley always solve any wee problem I have.

Perfect and very convenient

I wanna thank Les, it was quick and professional support with my account issues, really appreciate it, thank you Les best customer service

Square has allowed my business to grow in more ways than one. Their equipment, loans and credit card has given me leverage to make my business the success it is today!

Been using Square for over a decade with no issues. Very easy to invoice my clients. Also, their loans have really helped with cash flow, and I get to choose the loan amount and also get to choose the percentage of each sale for payback.

Absolutely amazing with disputes.

I LOVE SQUARE THEY ALWAYS ASSIST ME AND MAKE MY EXPERIENCE EASY AND SATISFYING THANK YOU SQUARE

Filing a dispute for an unknown/unrecognized charge on my square account was surprisingly fast and easy. Then to my surprise my dispute was resolved in my favor on less the 24 hrs., and the money was refunded back into my checking account immediately. There was no hassle, no back and forth emailing, no forms to fill out further explaining my issue/dispute. Square gave me the benefit of the doubt, believing me wehen I said that I was unaware of the charge, a gesture not often given these days. I appreciated the effortless and hassle free dispute process.

I have been using Square for 4 years. This was going to be a bad review. But Square actually took care of my concern in a matter of hours and not days like I expected. I had a larger than normal payment from an out of state client. I use Square for estimates, invoicing, banking crypto, and I like the sales reports. This client paid an invoice I emailed by clicking on the pay now button. Square froze my account and sent me an information request. It seemed silly at the time because all of the information they asked for is all in their system since I use them exclusively for my business. But I filled in the information. Then I called customer service and they explained that it would take a few days for the investigation to be completed. I was ready to start using my local bank for cc processing. But then a couple hours later, not days, I received an email that the review was completed and my account was fully activated again. Since I understand that fraud is real, I can't really complain about a few hours of inconvenience. Now I know the process. I will take losing the ability to withdraw funds for a couple hours to have the peace of mind. Square is a little expensive. But the platform works great for me. The invoicing app is straightforward and allows for custom logos and disclaimers. I would recommend Square to anyone.

Easy to make a dispute and it was resolved quickly!

They take care of you. No worries.

Prompt service follow-up and communication. Fast resolution with a reasonable amount of work and information for me to provide (with no inconvenience). Although it was written, I felt heard, and the representative (Les) was diligent in resolving it with a more-than-satisfactory outcome. Back in business in no time!

A weebly domain setup issue, which was resolved quickly and with outstanding customer care

I had a very positive experience with the Square Online and Weebly support team. The advocate who assisted me was extremely kind, professional, patient, and efficient throughout the entire process. They quickly understood the issue and helped resolve a situation that could have resulted in our website being blocked and becoming unusable. I truly appreciated the support, clear communication, and helpful guidance I received. Excellent service and a great customer support experience.

Awesome customer service. The representative was able to find the issue with my account and corrected it immediately. Thank you again for all the help when i was in definite need of assistance .

I . had a question that needed answering but it was on the personal side but the customer support was really understanding and compassionate and seem like he really cared and that means we bought this day and age.

They do payments, but the new AI tools that are coming out and the new changes, have made Square my personal operating system for my business. There are new features each week, and when I compared my processing rates, if I had to pay for all of the marketing and tools, I would be paying more to use someone like stripe. Very happy now since 2017.

We have been working with Square for almost a year now. And we are very please with how helpful this experience has been, growing our business. Staff has been very helpful and supportive throughout this entire experience. We are diffidently looking forward to continually working with them, throughout our Journey. Quick response time, helpful information. Thank you, for all you have done throughout this process.

Great customer service! Quick and thorough response to my questions and my issues were easily resolved. It's rare to get this level of customer service.

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.

fraudulently debitted £2599.52 from my account and refused to refund avoid

I spent 2 days trying to reach someone there to open an account. I can't get a response from them. If the service is that bad trying to open an account I'm afraid to see what happens if you have a problem