Issue Resolved After Direct Communication – Thank You for Making It Right
Per my previous review, I was contacted directly by a representative from Wix.com. During our conversation, I was able to clearly explain that my concern was not about avoiding payment, but simply about refunding the original credit card that I intended to replace and charging the updated card already on file.
As a customer of Wix.com for over 8 years, I appreciated the opportunity to finally have the situation fully understood. The representative reviewed the matter and processed the refund to the original card. I then used my updated credit card on file to purchase the premium services again.
My concern has now been properly resolved.
Thank you for taking the time to listen to a long-term customer and for correcting the issue. That level of resolution deserves a 5-star update.
In spite of the difficulties of doing…
In spite of the difficulties of doing so I have just transfered one of my web sites to webador and emails to fasthosts and the other one will go in April. Following the taking of money from my account using my bank card which is well documented and undefended where I took wix to the small claims court and won back the money they stole, there is no way on earth where we would be prepared to continue any form of relationship with wix. I found the webador web site even easier to create any way. It now cost zero for the two email addresses with fasthost as they included two for free with the domain name. It is better for us to control our domain names like this than to by over charged for emails.
I’m glad Stickeroo Club used Wix
I am so glad Stickeroo Club is using Wix! It’s great to have my web design and payment collection all under one hood. I would highly recommend Wix because it was very intuitive to design the website.
Simple drag-and-drop builder that’s…
Simple drag-and-drop builder that’s easy for beginners.
As a growing luxury cigar concierge…
As a growing luxury cigar concierge brand, presentation and ease of execution matter to us. Building our website with Wix has been an exceptional experience from start to finish.
Wix provides a clean, professional platform that allows us to showcase the M&M Cigars experience with elegance and simplicity. The drag-and-drop functionality made designing seamless — even while managing day-to-day operations. From mobile optimization to integrated booking features, everything feels intuitive and business-friendly.
What we appreciate most is the flexibility. Whether highlighting curated cigar selections, special events, or private bookings, Wix makes updates fast and effortless. It gives us the freedom to maintain a polished digital presence without unnecessary complications.
For entrepreneurs who value both sophistication and efficiency, Wix delivers.
Wix is so easy to navigate and manage
Wix is so easy to navigate and manage! So far our experience has been amazing!
Wix is a perfect solution for people with ideas who have zero experience in web design.
My team and I, having zero experience in web design, have created the eosling.com website using smart and user-friendly solutions provided by Wix. We also appreciate their customer service. Highly recommend.
I have had to use the customer service…
I have had to use the customer service option two times during my nearly one year with Wix. Both times were very helpful, and I like the fact that I do not have to constantly manage my website. I also like the built in security for my customers.
I kept putting off building my website...
I kept putting off building my website because I thought it would eat up my entire weekend. My last attempt with another builder felt like solving a puzzle with missing pieces. Then I tried Wix.com. The setup was quick, and the dashboard made sense right away. I dragged sections into place, swapped images, and added text without second guessing every move. It felt like arranging furniture in a room instead of fixing a broken machine. I even previewed changes in real time, which saved me from constant backtracking. Publishing the site took a few clicks. No stress. No late night frustration. Wix.com helped me go from idea to live website faster than I expected, and I finally stopped procrastinating on something that had been on my to do list for months.
Wix is a game-changer
Wix is a game-changer! 🤩 Building my website was a breeze, even for a total newbie like me. The drag-and-drop editor is super intuitive, and the templates are stunning. Customer support is top-notch too - quick responses and super helpful. Can't recommend Wix enough! 💯"
Wix has helped us with our concert it…
Wix has helped us with our concert it was so easy with them. they are very thorough with their tickets sales and prompt payments.
Sin is a wonderful realtor!
Sin was an easy-going realtor to work with. He is knowledgeable and guided us through every step. Even with a slower market, he was able to sell our home for comparable in the market.
We really enjoy the ease of use of WIX…
We really enjoy the ease of use of WIX and how it has helped us promote and sell our products. You can have a site up efficiently and edits are quick and effective.
When you are on the road you can easily take payments with your phone. Inventory stays updated and you do not conflict with online sales.
The integrations you have available are much better than other out of the box sites. We tried them and only had issues.
Since being on WIX our sales are up, our time to work on the site is less with more effect.
Love the simplicity and adaptability of…
Love the simplicity and adaptability of Wix and being able to integrate my whole small business needs into one place.
Wix is the best website platofrm
I have a small medical-based business development company. I run several websites for medical clinics as a small business owner and Wix is the only plaform I will use. If the company wants Word Press ect, I tell them to find another company to do that. Its easy, polished and I have had no issues ever. As well the SEO's are the best! My main company I consult for is now the number one-ranked respirology company in Alberta.
"As a sole entrepreneur
"As a sole entrepreneur, I find the Wix platform incredibly intuitive, functional, and easy to use for my day-to-day business needs. It allows me to maintain a professional presence without needing a large technical team. My only minor critique is the frequency of updates to the CMS/SMC settings; Wix often introduces new sections which can shift the layout of the dashboard. This occasionally results in a bit of 'hide and seek' to find familiar settings I’ve used before. However, the overall functionality remains excellent, and I highly recommend it for fellow solo practitioners."
Nos visiteurs adorent venir sur…
Nos visiteurs adorent venir sur fc-shop-local.fr
Nice company, good product
Nice company, i don't usually buy food online.
But I am quite happy I did this time.
The company has done a very good job of…
The company has done a very good job of giving me the right tools to expand my business from 1 visitor to more than 1,000 visitors in just 2 days. The expansive network of tools and design options has given me the opportunity to give my site the professional outlook that it needed.
Wix is a top performer in their market.
Wix is great. I believe because this is a DIY platform many people get confused but for people who understand the platform and make websites Wix is genius and makes high quality websites. They adapt to the market and create great solutions. Super happy with my experience with them.
