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I use shopify for my brand everyday. its the easiest software without any complicated or hard to use tools

I have been using Shopfiy for more than two years without any issues. They are a bit expensive in terms of subscription and selling fees but it is totally worth it!

Some customers report difficulties getting timely assistance and resolving technical or account-related issues through customer support.

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UPDATE: Shopify’s Trademark Infringement Process Shopify has taken down the infringing website and protected my Australian Trademark (IP) - Shopify removed the website completely. I am very satisfied with their follow up and policies. I wouldnt hesitate to utilise them for my website in the future - specifically for this reason. It took some time to obtain this result but I am very happy with their customer support and policies. -------------------------------------------------------------------------------------------------- I am extremely disappointed with Shopify’s handling of an ongoing trademark infringement matter. I am the owner of the Australian registered “Aroma Bay” trademark (Trademark No. 2578574 ) and have formally reported another Shopify store ('Aroma Bay Luxury Candles' Australia) for using my trademark without authorisation. Shopify investigated the complaint and subsequently contacted the store owner, advising them to stop the trademark infringement and warning that their Shopify store could potentially be taken down if the infringement continued. Despite this concern being raised approximately one month ago, their website remains operational and the unauthorised use of the “Aroma Bay” name continues. I will now be seeking legal action in relation to the unauthorised use of my registered trademark and will be pursuing the matter against the operator of the infringing business. However, Shopify also has a responsibility to provide meaningful protection for legitimate trademark owners using its platform. Once a trademark infringement complaint has been submitted, investigated and the merchant has been formally notified, Shopify should act promptly where the infringement remains unresolved. At a minimum, Shopify should have an effective process for suspending or restricting accounts that continue to use another business’s registered trademark without authorisation after receiving a formal infringement notice. Small businesses invest considerable time and effort into building their brands, and registered trademark owners should not have to repeatedly chase a platform to have obvious infringement addressed. I am posting this review so other trademark owners are aware of my experience with Shopify’s trademark infringement process. Shopify — I, and millions of Shopify users, would appreciate an explanation as to why this Trademark infringing account remains operational despite the trademark complaint and notice already issued?

Amazing. I had an issue with my website page and the live support was amazing. Nesty took control of what I needed and fixed the problem. Kept me fully informed through the process. I am so impressed with the level of service I’ve received so far! Thank you.

I was having trouble with a terrible company that misled mean item and being very difficult if impossible to give me a refund without posting the item at own expense to china…( not Alteringham where it came from!) I contacted shopify and within an hour a refund has been raised…so glad and relieved..we’ll done shopify Helen

I really loved using shopify and its featrues

A lot of these negative reviews are about poor experiences with companies that use Shopify's platform. It's up to everyone to research any unknown company you do business on-line with, no matter who the site is hosted by. As a retailer, I could not be happier with how easy it is for a smaller on-line company to integrate different functions. Shopify has been a lifesaver for us and our revenue has grown considerably at a reasonable cost

Fast and easy to order the 3d prints, I liked it.

Love the platform. We use it for all of my clients and their customer support (especially plus) is great

Ive been using shopify for years it really changed my life for the better, I will always love this company

I'm really surprised to see so many bad reviews. I've just had the most helpful human-to-human customer chat online with Violet C, who helped me consolidate multiple stores I had created in error, with a domain lost in the mix too. Thanks for the help... and here's to starting my business! Wish me luck :)

Shopify is a commerce platform that you can trust. Their AI, Sidekick, is user friendly. It does not go in circles like AI Tom from Sellvia. The store owner is in total control. From finding the right suppliers to setting up payment system, to complex website designs, Shopify got them all. Shopify is upfront and direct with their fee structures. There is no surprises and no hidden fees like Sellvia. Their setup is straight forward and simple. You do not need programing at all. If you want, you can custom design your store to your specifications. Or let Sidekick walk you through step by step. Shopify earned my respect and appreciation. IMO it deserve be nominated for Best Ecommerce Platform of 2026 Award.

I want to build my shopify please help me

From a developer standpoint, i'm always amazed by how this platform has evolved so quickly in the last 5 years. Super impressive.

I really loved using shopify and its features

Shopify are simply the best platform to use. Constant updates to ensure your business is kept up-to-date, absolutely faultless!

I really Loved Shopify.

I have been using Shopify for 3 years and it was very helpful to my business. From the website to the payment processing, everything was going smoothly.

Creating a website can be a daunting and frustrating task, but not with Wix. My former website, using a prominent company, involved endless attempts to resolve problems making me doubt it would ever be finished. Wix, in contrast, was simple, straightforward, and a rewarding experience.

The staff is awesome and friendly, the work is easy to understand and our work got done very quickly

Initially I hired a wix recommended programmer to set up my web page presence. They suggested wix studio as the best application for various sizes and formats. Since then I have been able to do minor updates myself. The invoicing works great. As does my client's ability to book online. The AI generated blog posts, not really. However, my own blog posts can be inserted and then their AI allows me to place them on social media with just a little editing. Overall, I am extremely satisfied.

Easy to use, no experience necessary. I built my site myself with the guidance of Wix. It was easy and with the AI help any challenges were resolved.

I had a very positive experience with Wix. The platform is easy to use, even for someone without technical experience. Creating and managing my website was straightforward, and the available tools helped me build a professional-looking site. Whenever I needed assistance, I found the support resources helpful. Overall, I am satisfied with the service and would recommend Wix to others looking to create a website.

I have no training in web design! I was able to build my website using the Wix tools. When I got stuck, the Help tools gave me the guidance I needed. I recently revamped my site adding many functionality tools. Following the help guidance and edit tools, I was able to improve my site so that is appears beautifully on all devices - computers, laptops, cell phones, tablets and ipads! The AI tools assisted with polishing the writing! If I can do it, anyone can!

Wix has been an awesome tool for me, l setup and maintane my website which as a small business it's been very economical, offering online shopping l needed to be able to add, update and remove stock easily. Very user friendly to navigate especially as l have a design background. Money well spent is to have a "Wix expert" check over the website for any issues, check website performance and suggest solutions

I tried other hosting services and honestly their AI genies did not live up to expectations. WIX ... absolutely 💯 the best. Not only understood my drift, helped me learn effortlessly throughout the whole process and continues to guide me intelligently as I expand features on my site. Lifetime Award, for sure. Foundgrace.media

I’ve really enjoyed using Wix to build and develop our football club’s website. As someone who isn’t a professional web designer, I’ve found the platform gives you the tools and flexibility to create a professional-looking website without needing extensive technical knowledge. We’ve been able to build a website that better represents our club, keeps parents and players informed and provides a central place for news, fixtures, membership information and club activities. There have been a few challenges along the way, particularly with some of the technical aspects and getting everything working as it should, but overall Wix has allowed us to achieve something that would otherwise have been difficult and expensive. The flexibility, range of features and design options are excellent. I’d recommend Wix to other community organisations, sports clubs and small businesses looking to build their own website. Overall, a very positive experience and I’m pleased with what we’ve achieved.

Wix provides an amazing platform for creatives to dig in create and get things off the ground. With very easy to use and now help with AI you can deliver an amazing site and get your business the attention and detail it deserves. Love wix!

Im a hypnotherapist who felt overwhelmed when having to think about marketing and the administration automation. I clicked on a 48hr offer for unlimited use if symphony. Three days later I have a much more impactful website. My emails are analysed and responses offered. I'm now working on campaigns with huge imput from my team. Yep that's what they have become. There's loads more for me to learn but the overwhelm has gone and I'm now excited to share my knowledge.

Excellent service 🥰

I think the WIX site is great especially for first timers like me. I've worked for many other antiques stores and estate companies and always had my own ideas and dreamed about having a brick-and-mortar store. The WIX app gives you everything you need to start your website, and the AI is amazing. Some people have trouble using it but all you have to do is explain what you want in detailed. Setting up SEO was a bit troublesome I would like a little more instruction on using it. It would have been great if AI could have helped me with setting it up. On another hand I love being able to go into our website and make changes as needed. Since my experience with WIX I have been able to set up other users' websites. I would highly recommend WIX to others especially first-time users.

It is easy to use and quick to maintain.

Using Wix to create my website has been an awesome experience. For me, building the site and customizing it exactly how I want has been so satisfying.

Seamless AI Integration! Website works great. The solutions and technology provided are exceptional!

Wix is a fabulous platform. It is so easy to use, even for the novice, but offers some wonderful options as you get better at using it and your website will look great! All additions, payments, emails, domains are handled simply and easily and you are ready to go! Highly recommend! El

Made everything superneasy and straightforward I love it will use it’s easierb

Incredible! I was running my business through 3 different applications (Shopify, Get Timely, and Stan Store). I able to close all of those down and just use Wix (for a more affordable price). Wix does EVERYTHING all of those other sites did, and its so much easier running my entire business from the one application.

I could learn relative quick how to manage the site. I liked that I could have several pages.

Just wanting to write a Good review & say thank you to the night lady clerk! Not only did she have the Libby so beautiful welcoming and friendly her kindness showed as well. The room was clean, bed very comfortable and the price is exactly what was budgeted. So thank you very much to Everyone at the Gateway suites. Love from OliveMae and Jessica Hoskins 🐾🥰. 🐾✌️🫶🏼

The individual providing support was great

Great and prompt customer service! Ricardo was excellent and provided all the help and support we needed. Thank you for making the experience so smooth!

Elliott: was very helpful, explained issues and options in a plain English format - highly recommend him as a customer service expert. Thanks,

The live customer service representative was extraordinary helpful resolving our email issues. Customer service access to a live person should be allowed as a prompt earlier. Ai is not a “one size fits all” Troubleshooting is a dynamic process on both sides, and needs human interaction

A great service from GoDaddy, from Asif, super quick resolution, friendly and with encouragement! Thank you very much!

Cash 💰💰com.

Very good project thank you

Extremely helpful and professional service and my query was sorted out very quickly

Support was amazing! We had an email/microsoft exchange issue where I couldn't login. Tired everything, ended up calling the support number. Fahad Amirul Aziz was such a great help, well spoken, knowledgeable and very patient with me! What an asset to your team!

Awesome Company ~~~~ Commercially Professionally Cool and Some 😎😎💕

Dean was most helpful polite and above all professional

Jenifer was helpful, kind, and considerate! Resolved the issue quickly,

Very knowledgeable and professional

Advised about major saving for 3 year offer and accepted

good jojo is work

The representative was very thorough patient and kind trying to help me solve my problem!

I’m comfortable using this service as they are superb and will provide you with excellent quality services!

Thank you, Mark for all your expertise! Your can-do spirit is refreshing!

He was excellent he was amazing. I would love to speak to him again and again and again if I had any issues. He was excellent.

It took a while to figure out but once we started communicating regularly we got it..im so grateful. It us a little difficult because its email only which makes it harder to time but it worked out and thsts the main thing. The people I spoke to were great

I’ve been promptly assisted and my issue has been verified and resolved smoothly without my unnecessary involvement. Thanks Sam!

No hassle with my request

I made an error in using a 50% off coupon, the agent was able to provide a refund when I changed to annual billing. Thank you for making this simple change painless.

Squarespace help me to create solution and improved my website. All about team Squarespace and Customer Service.

The support staff person was wonderful. It was a small issue, and a simple fix. I felt silly for even needing help, but there was a change to the product entry page and I didn't see a new required button.

The produce is easy to use ang developing. I think it's wonderful. I'm 68 years old and it keeps on geeting better and faster.

I really appreciate the Squarespace tech team. When I was frustrated with a certain procedure I couldn’t figure out, I initiated a chat, asking to speak to a team member. They told me what to do and after that it was all so easy. They were kind, warm but professional. I appreciate their great customer service, easy solutions and help!

Customer Service staff Genevieve K. is very helpful, great experience becoz of her top-tier service.

I was given a courtesy refund after I forgot to cancel my subscription. I appreciate that they checked the record and saw that I hadn't used the service.

Amazing!!!!

Great and speedy support

I was surprised to receive such a quick response to be honest. And with a thorough explanation that adequately answered my question. By a human no less.

Great product with nice support !

Very responsive and quickly able to answer my queries and send relevant information.

Helped and gave me info

Was impressed by the patience of their chat support ... their chat bot promprtly connected me to a live agent. On at least two occassions, I was unnecessarily difficult, but they stayed professional.

The team members are prompt and helpful with their approach ..it was a good experience interacting with all the reps ..keep up the good work 2

Very helpful

I’m very thankful to square space team for the wonderful support they provide me last October 21st when my business booking page was down due to an emergency situation of square space had. I sent an email to squarespace team who immediately responded me explaining the situation, also specifically informed me the time frame for the event to be resolve honesty was exactly time the resolved the situation and I had my booking page active again. Thank you again.

Square had excellent costumer service and were very helpful.

I was not able to resolve an issue on the site. Via email I enlisted the support of the Square Customer Success team. They replied and quickly resolved my issue. I find SQUARE a reliable tool for point of sales.

I had been using Square for over 5 years, I am very greatful, Square is perfect for my small business, easy to set up, easy to maintain, and it has many tools that can help any small business get financially organized. I really LOVE Square! All of it!

Square is easy to use and you know exactly what your fees are going to be. You get your money quickly and it is awesome! Only thing I would like on the receipts is a notification that it is international. I don't always work the gift shop so I don't know who is international or not. It would be a time saver.

I was extremely impressed by the exceptional level of courtesy and professionalism shown by Peggy. Thank you very much for the outstanding service!

Square / Weebley always solve any wee problem I have.

Perfect and very convenient

I wanna thank Les, it was quick and professional support with my account issues, really appreciate it, thank you Les best customer service

Square has allowed my business to grow in more ways than one. Their equipment, loans and credit card has given me leverage to make my business the success it is today!

Been using Square for over a decade with no issues. Very easy to invoice my clients. Also, their loans have really helped with cash flow, and I get to choose the loan amount and also get to choose the percentage of each sale for payback.

Absolutely amazing with disputes.

I LOVE SQUARE THEY ALWAYS ASSIST ME AND MAKE MY EXPERIENCE EASY AND SATISFYING THANK YOU SQUARE

Filing a dispute for an unknown/unrecognized charge on my square account was surprisingly fast and easy. Then to my surprise my dispute was resolved in my favor on less the 24 hrs., and the money was refunded back into my checking account immediately. There was no hassle, no back and forth emailing, no forms to fill out further explaining my issue/dispute. Square gave me the benefit of the doubt, believing me wehen I said that I was unaware of the charge, a gesture not often given these days. I appreciated the effortless and hassle free dispute process.

I have been using Square for 4 years. This was going to be a bad review. But Square actually took care of my concern in a matter of hours and not days like I expected. I had a larger than normal payment from an out of state client. I use Square for estimates, invoicing, banking crypto, and I like the sales reports. This client paid an invoice I emailed by clicking on the pay now button. Square froze my account and sent me an information request. It seemed silly at the time because all of the information they asked for is all in their system since I use them exclusively for my business. But I filled in the information. Then I called customer service and they explained that it would take a few days for the investigation to be completed. I was ready to start using my local bank for cc processing. But then a couple hours later, not days, I received an email that the review was completed and my account was fully activated again. Since I understand that fraud is real, I can't really complain about a few hours of inconvenience. Now I know the process. I will take losing the ability to withdraw funds for a couple hours to have the peace of mind. Square is a little expensive. But the platform works great for me. The invoicing app is straightforward and allows for custom logos and disclaimers. I would recommend Square to anyone.

Easy to make a dispute and it was resolved quickly!

They take care of you. No worries.

Prompt service follow-up and communication. Fast resolution with a reasonable amount of work and information for me to provide (with no inconvenience). Although it was written, I felt heard, and the representative (Les) was diligent in resolving it with a more-than-satisfactory outcome. Back in business in no time!

A weebly domain setup issue, which was resolved quickly and with outstanding customer care

I had a very positive experience with the Square Online and Weebly support team. The advocate who assisted me was extremely kind, professional, patient, and efficient throughout the entire process. They quickly understood the issue and helped resolve a situation that could have resulted in our website being blocked and becoming unusable. I truly appreciated the support, clear communication, and helpful guidance I received. Excellent service and a great customer support experience.

Awesome customer service. The representative was able to find the issue with my account and corrected it immediately. Thank you again for all the help when i was in definite need of assistance .

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.

fraudulently debitted £2599.52 from my account and refused to refund avoid

I spent 2 days trying to reach someone there to open an account. I can't get a response from them. If the service is that bad trying to open an account I'm afraid to see what happens if you have a problem