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A lot of these negative reviews are about poor experiences with companies that use Shopify's platform. It's up to everyone to research any unknown company you do business on-line with, no matter who the site is hosted by. As a retailer, I could not be happier with how easy it is for a smaller on-line company to integrate different functions. Shopify has been a lifesaver for us and our revenue has grown considerably at a reasonable cost

Fast and easy to order the 3d prints, I liked it.

Love the platform. We use it for all of my clients and their customer support (especially plus) is great

Ive been using shopify for years it really changed my life for the better, I will always love this company

I'm really surprised to see so many bad reviews. I've just had the most helpful human-to-human customer chat online with Violet C, who helped me consolidate multiple stores I had created in error, with a domain lost in the mix too. Thanks for the help... and here's to starting my business! Wish me luck :)

Shopify is a commerce platform that you can trust. Their AI, Sidekick, is user friendly. It does not go in circles like AI Tom from Sellvia. The store owner is in total control. From finding the right suppliers to setting up payment system, to complex website designs, Shopify got them all. Shopify is upfront and direct with their fee structures. There is no surprises and no hidden fees like Sellvia. Their setup is straight forward and simple. You do not need programing at all. If you want, you can custom design your store to your specifications. Or let Sidekick walk you through step by step. Shopify earned my respect and appreciation. IMO it deserve be nominated for Best Ecommerce Platform of 2026 Award.

I want to build my shopify please help me

From a developer standpoint, i'm always amazed by how this platform has evolved so quickly in the last 5 years. Super impressive.

I really loved using shopify and its features

Shopify are simply the best platform to use. Constant updates to ensure your business is kept up-to-date, absolutely faultless!

I really Loved Shopify.

I have been using Shopify for 3 years and it was very helpful to my business. From the website to the payment processing, everything was going smoothly.

very easy to navigate

I have been running my store on Shopify for two years without any issues. It's very easy to use and incredibly convenient.

very forward thinking company, I am a shopify partner for 9 years and it's the backbone of my business, recommend them and 9 out of 10 I get good experience with their support

Shopify is the undisputed leader in the e-commerce sector, providing a robust, high-performance ecosystem designed for businesses that prioritize scalability and operational excellence. It transitions the focus from technical maintenance to strategic growth. Strategic Advantages Infrastructure & Stability: Shopify offers a world-class, cloud-based infrastructure capable of handling massive traffic surges without latency, ensuring 99.99% uptime for global enterprises. Conversion Optimization: The Shopify Checkout is engineered for speed and trust, consistently delivering the highest conversion rates in the industry compared to other platforms. Seamless Integration: Through its expansive API and App Store, the platform integrates flawlessly with ERPs, CRMs, and advanced logistics providers, streamlining complex business workflows. Security & Compliance: As a Level 1 PCI DSS compliant platform, it handles all security patches and data protection, mitigating risk for the company.

Shopify has been a transparent, reliable service with almost 100% uptime, and a very useful AI integration. Customer support/legal has been helpful for issues when they arise. Highly recommended.

We’ve been building integrations for Shopify merchants, ranging from inventory solutions to on-site widgets and components, as well as custom apps and more. The API is great and the documentation is thorough. We’re excited to help more merchants reach their goals with bespoke solutions that go beyond what the platform offers.

just added 21 days to get first payout and the account will close for no reason and they will hold forever and if a dispute happens while they reviewing your account you can’t do shit bc they make it so when you press the link to fight it it says your account is under review or closed

Someone is using it and i don't know if pays or not. Lot of ads around e-commerce.

Best company goty delivery on time

**A Wonderful Experience with Wix!** I honestly cannot say enough good things about my experience with Wix! I am **not a tech-savvy person at all**. Computers and website building have never been my strong suit, and I honestly never thought I would be able to build my own website. But with Wix, along with using AI to help me research and understand things along the way, I was actually able to create a beautiful website for my ministry, **Daughter of Zion Banners**, where I share my worship flags, banners, and prophetic creations. What I loved most was that I didn't have to be a computer expert to figure it out. When I didn't understand something, I could take it one step at a time, ask questions, research, and keep going. Wix made the process feel manageable instead of overwhelming. I am genuinely proud of what I was able to create, and I couldn't have imagined doing this a short time ago. If you're someone who thinks, *"I could never build a website because I'm not good with technology,"* I would encourage you to give Wix a try. **If I can build a website, you can too!** I am so thankful I chose Wix and for how easy it made it for me to turn the vision for my ministry into an actual website.

I'm a for real person who doesn't usually participate in reviews, but I will say this: I've been doing programming in many languages including html since the 1980's. Back then to do a web page you had to write html code only, no editors. FrontPage was one of the first html WSIWG editors, and not a good one. Quite the roller coaster ride since. I'm retired now but did take on writing a web site for a good business friend of mine recently. I researched and took the plunge with Wix, as they seem to be forefront in the industry. A little tricky to get used their methodology(to be expected), but simply put, I've been amazed ever since. I've never put together a website so fast, accurately and thoroughly - try doing SEO the old way. So major koodos to them. One Big complaint: Wix wasn't direct about the cost of their hosting plans. They said $14 a month for hosting and I made plans and told my customer what it would be. It wasn't until I finally signed up for that $14 a month charge, I found out that the rate was only applicable if I signed up for 3 years, and worse, paid up front - $500.00+. I felt that was very deceptive because nowhere that was stated and it put me in an embarrassing conversation with my customer. Otherwise they are fantastic. It's a simple site but that's all that was needed, check out the site I did in Wix: Country Auto Body North Brookfield, MA. P.S. As of this writing the SEO hasn't kicked in yet at all search engines. Should be cleared up soon.

I have used Wix for about 14 years, after paying 10s of thousands of dollars for websites from "designers" and always being disappointed, I have never looked back. It is the perfect way to get exactly what you want, and as you learn, you will get better and better at it. I am recovering from a brain injury, and it took me a bit of getting used to again, so its helped me to relearn certain things and easily start my business again. Wix always updates their technology and adds new features to help others its such a great tool.

Everything has been wonderful and working perfectly until I go to edit my site. It crashes every time 8-19-26 it’s been happening for a few days I tried to fix my site please help

I made a website for myself with minimal effort and amazing results. It has given me a lot of confidence in myself and given me an online presence.

Perfect site! Love it for my business.

Easy going! Love it.

I have been using Wix for about three years now. There are so many extra Wix approved apps you can add to really make your website stand out and be very responsive. The Wix customer care team has helped me with any issues. I am beginning to see my website really start to come alive. I would recommend Wix... pre made templates makes getting started and yes, a real person will call you back if you get stuck.

I utilized Wix to build a website intended to capture attendees for a homebuyer education class that I teach. It's only been a month or so, and my website is thriving. Wix allowed me to build an intricate system where people go to my website, click on the registration tab, which takes them to my calendar where they can select a class/date/time and book it. As soon as they book the class, my Wix site automatically sends them a Zoom link which it creates for me. I also receive a confirmation email with some questions that I have upfront before the class. My Wix site has made my job seamless and saved me hours of work. The system was user-friendly and I successfully built the website in seven days. I would highly recommend Wix for anyone looking to build a high-end professional looking/functioning website.

Wix makes having and maintaining a website simple and intuitive. The contact forms help me to capture leads and welcome others into my community! Using the website is simple and straightforward. Thank you wix for helping to make my life as a sole entrepreneur a little better!

It’s a very good experience

Wix.com is excellent platform to create websites with very easy steps . A person without any technical knowledge and also create websites in few hours . I strongly recommend Wix for your website needs. I have created my website my self with excellent format easy to use & is getting wonderful response for my clients .

The website is very easy to use from the start to maintaining the site and affordable. I am very happy with Wix.

“Wix has been a great platform to work with. It’s user-friendly, easy to navigate, and makes building a professional website simple, even for beginners. I especially appreciate how intuitive the tools are and how easy it is to customize the site to fit my business needs

My website is THRIVING with Wix! 🙌🏽 I love how user-friendly the platform is and how easy it makes managing my brand online. Wix gets my vote!

easy to set up and it is working !!!

Easy to set up and helpful with any problems you have

The freedom to change it as you go and the self control over the site is great. I love the feature where you get notified as people view your site too. Way better than my last website provider and I highly recommend.

My website was built by my publisher using wix.com. I thought it might be difficult to learn to use and make changes but it's actually pretty easy to upkeep the website.

Very friendly and knowledgeable. They solved my problem in no time.

I was so frustrated as a senior citizen on the new ways to do things. my rep walked me through as I was crying, he reassured me I would be ok before our call ended

The customer service team (Mr. Mike) is awesome. He resolved my problem with ease and confidence! Thank you so much Mike!

Wonderful service, the gentleman help with each step

I cannot recommend Junilyn9559 highly enough. From the very beginning, she was professional, knowledgeable, responsive, and genuinely committed to helping me. Her attention to detail, patience, and willingness to go above and beyond made all the difference. Junilyn consistently demonstrated exceptional expertise while ensuring that every question and concern was addressed promptly and thoroughly. Her support, guidance, and dedication turned what could have been a stressful experience into a smooth and positive one. Thank you, Junilyn, for your outstanding service and professionalism. It was truly a pleasure working with you. Urvashi Joshi

I spoke with Victoria and she was fantastic. She explained everything to me. Didn’t try to upsell me. She answered all my questions.

Best experience I have ever had on a tech support call, very through and patient.

Mario was very patient. My lack of skill with computers can be challenging. He was very personable. Thank you.

Gino was friendly, diligent and professional.

Chris was the best ever, provided knowledge and took time in supporting my needs.

My Customer Service person worked with me for a long time to resolve my problems to a successful out come. Thank you very much!

Quick and easy and appreciated.

They always provide great customer service no matter what the issue is.

The customer service officer Isaac had exceptional customer service. He answered and explained services that I was unsure of, and was very informative in breaking down the issue in a way I could understand the products I have better. This experience was definitely a highlight.

Excellent and Professional Service.

Me atendio Samuel. Su atencion fue precisa, concreta y profesional, aclarando y solucionando todas mis inquietudes.

The represenative handled my concerns, taking the time to address the issue and correct the pricing as it should have been. Very professional!

Someone says how can I help you really exactly what he did after two months trying to get the help that I needed he did it ina few hours understanding listening, taking this time to make sure that he understood what my need was. I’m so speechless at this point because there’s no words that can express the gratitude thankful how amazing this young man was he pulled it through. He gave me hope and now I can sleep tonight, knowing that I will be able to help someone no more tears specialism 100 professional 100 understood 100 to know someone else felt the pain he felt and took the time to make sure that they were able to help you and see that you are the best Thank you

I SPOKE WITH PHIL AT 9PM AFTER A LONG WORK DAY AND HE MADE MY CALL EASY, QUICK, AND EFFECTIVE. HE UNDERSTOOD EXACTLY WHAT THE SOLUTION WAS TO MY REQUESTS AND EXECUTED THEM WITH PRECISION. GODADDY NEEDS TO SPOTLIGHT HIS STYLE OF CUSTOMER SERVICE.

My rep, Andrew, was wonderful. He was warm, kind, patient, and friendly. He helped me get my new website created, so that all I have to do is tweak the information that only I would know. Getting my website moved over to GoDaddy will definitely save me money from what I've been paying!

The customer service has been unexpectedly excellent for a low price option in software.

Love Squarespace! I first used it from scratch and created my own website for my therapy business and it was easy and intuitive. Years later, I just followed a new template someone made and it was seemless and easy to follow. And then, the transfer of domains was a little confusing so I reached out to squarespace and a real human helped me figure it out quickly and patiently. Overall wonderful experience!

Good communication, helpful tutorials, and dashboard clarity that I have come to expect from Squarespace.

Squarespace is a great platform for even the most technologically illiterate people. There is always a tutorial available, and automatic suggestions for how you would like to set up your site.

Probably one of the best support teams out there. They respond quick and really focusing on fixing the issue. They were patient with a problem I wasn't understanding and ultimately got the issue resolved

Excellent services and support I mainly use Squarespace for my domains, and I've never had an issue with them. Not only that, but their customer service is premium: fast, efficient, friendly. That's what you like to see!

I got the information I needed, efficiently and reasonably swiftly.

The customer service gal who reached out to me was wonderful! Unfortunately, I do not remember her name but she resolved our problem, super quickly, fully and professionally. If I ever have a need to build or maintain a website again, I will definitely be coming to square space!

They fixed the issue and communication was very good.

It's nice to have AI and Live Chat with someone that is helpful, polite and professional. Especially when we might not know what we're doing!

I was able to navigate how to create my website in a short period of time, and the site looks very professional. I am pleased with the results. I was confused initially with how to link my external domain, and whether I was on the edit page, but quickly discovered answers to both of those.

She solve my problem and she was very nice

Fast, knowledgeable, and friendly help

I love working with Squarespace! There is one thing that I would like to recommend. Please make inputting tags easier, lol. Right now, we have to type the name and hit enter after every tag name. I create tags in blocks with commas, but by making me hit enter after each, makes this simple task take forever, lol. You have the BEST Customer Support!

My rep was very clear and provided the information I needed quickly. Problem solved! Thank you very much.

Squarespace Tech Support is amazing. Easy to contact; they answer in no time and very kindly provide the best possible solution.

Excellent, prompt service and assistance.

Responsive and professional

Great experience with responsiveness and resolution. Highly recommend

Very easy, convenient to use.

I love banking with Square. These guys are the best!

Square has been an absolutely positive to deal with. They provide quick responses to any issues and are extremely easy to interact with. The staff or professional and go above and beyond to ensure my small business operates efficiently when it comes to payroll and taxes. Thank you to the square team!

Square has been a great addition to my business. The invoice app makes everything easy. And customer service and quick and efficient.

I had a dispute and they were very helpful and kind, I felt supported.

I had an issue with the refund, and our customer service rep was knowledgeable and professional throughout the whole experience. Thank you!

Square is good and very fast. I'm happy I'm able to make sales even when the device is offline. Square also offer financial support by offering to lend money to help clients grow thier business. As little as the sum is, its a kind gesture. I don't regret using square.

I've been using square for my mobile business for a few years now and I'm extremely satisfied. Of all the different POS systems out there I find square to be the easiest and my customers like the invoices that I send them. They find it very easy to pay.

The Verification was very fast

Square system is very good Top Professional Quality at its very best! Easy to understand at any age! Recommend their services to all businesses owners who wt top professional quality in today’s busy business environment! Lone Wolf Photographer Services

Super high tech. extremely fast and good.

Great experience! Square takes care of a man that works 7 days a week to provide for a wife and toddler. Single home income, it gets hard sometimes bc inflation and prices of everything are ridiculous. They approved my loan just in time, we were behind.. square seems to know I work my butt off. I like that. Thank you guys so much. I have tears writing this bc I am glad I have a merchant that looks out for my family and I. Never give up on me Square, I always pay my dues.

Square helps me run my business with credit cards , Invoicing billing. Square has helped my business purchase updated equipment , optimize our production. We are very grateful to have Square for all our business needs.

To be honest they have a great customer service and issues resolved quick payments come say day invoicing is very simple

My experience is very great with square

I currently use Square for my business consulting firm and my experience so far with Square has been great of America transparent and I really feel that it is a great point of sale system and I recommend it for any person who starting their own business or needs a point of sale service

Been using square for a while, and have been very trust worthy and helpful with my business banking, and any issues that needed to be resolved. Would highly recommend.

Very easy to use and extremely reliable

Excellent the best

Very willing to help in a superior and professional way.

I have been using Square a little over 7 years. It is user friendly and easy to use. The Square loans feature is nice too. It has really helped grow my business. And Square offers American Express credit card by invite only. So look into that option if you use Square.

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.

fraudulently debitted £2599.52 from my account and refused to refund avoid

I spent 2 days trying to reach someone there to open an account. I can't get a response from them. If the service is that bad trying to open an account I'm afraid to see what happens if you have a problem