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Can’t fault this platform at all to be honest

I am loved Shopify and features😊🙏

I spent a week trying to set up a store on some other service (L.S.) and it was a failure. It took me just a few hours on Shopify to go from I-never-used-it-before to store-active-payments-accepted.

Im a new dropshipper with shopify and im still developing my dropshipping website on this platform, and my new experience with setting up is wonder. You call the support agents to help you develop your dropshipping website and they do it, and im very satisfied about using this platform for growing my business with e-Commerce has been I real Job. Ive been designing my website for 3- 1/2 months now and i really do want to launch my site

Shopify has been a game changer for my business. It’s made everything so much easier and to have everything in one place is a god send.

Shopify is great

Great for making website! Best and easiest choice

⭐️⭐️⭐️⭐️⭐️ Keith went above and beyond to help me with my Shopify account. He was patient, professional, and explained everything in a way that made the process easy to understand. I truly appreciate his support and highly recommend working with him if you need help!

awesome awesome awesome

Fantastic technical support provided by Maureen today via live chat :)

No customer support! Can't talk to a real person. UPDATE: They're is customer service and real people, and they are great!

Very glad I made the switch to Shopify. It's a little more expensive but the functionality is amazing if you want to grow. App add on costs can build but it's worth it for the right apps. I find the customer service very supportive too. Thank you Shopify

Jun was able to support my request very well and i had a better understanding with him

Easy to use - just about to hit 100 orders in just 2 months

We just processed our 10,000th Order through Shopify. I'm not sure why there are so many bad reviews, but we love it. Is it perfect? No, nothing is, but it is very powerful, and I have been doing this for 4 years. I am always learning and implementing new things to make it better. It can be confusing, very confusing, but my experience with almost every issue with support has been positive. Are there things I wish I could do? I can't, yes, probably, but most of that is on me for one of two reasons: 1.) I'm not smart enough to figure it out or even ask the right questions, or 2.) I don't want to pay someone or for an app to make it work when there is a solution. The one thing new users need to understand is that it is very powerful, and you need to walk before you run. There are a ton of add-on apps to help you, but they can slowly and sneakily drain your profits. The hardest thing for me to master, and I still haven't, is Shipping. I sell luggage and ship what is basically large empty boxes. Getting the shipping correct is an issue I have yet to conquer. Lastly let me say my store is far from perfect, and isn't all that I want it to be... But it works for us... with nearly $700,000 in sales both online and in our store front... we are doing ok... B. Robertson - Owner Traveling Bags New Berlin, Wisconsin

As a seller, it’s brilliant and life changing. We could never have gone online eCommerce without them. As a small business we had quotes from $25k to $40k which meant we never did go online until Shopify came along.

Great App i use it 1 year and im happy with this expeince

Shopify are at end of the day no better than scammers

A simple, easy and cheap way to get started selling products online, and the support has been amazing.

Shopify is a best selling platform

Hello! Dear Wix team, Everything works perfectly the system runs smoothly, and Stripe is fully connected with Woxel. I hope that in the future we will also grow bigger and that we can work together for a long time. Thank you!

friendly user environment, many tools to adjust, high level of adjustment of your features as you like it.

Doing great for someone like me that is not techy.

WIX has made it possible for me to create a very customized web site that I could figure my way through. Many options, easy to check your progress and over the many years I have used this, pricing has remained steady, affordable and updates are easily done. Thanks to WIX for being reliable and standing the test of time.

I was born in the 1960's. Graduated high school in die mid 80's. Therefore i am not completely computer literate. With the easy guidance of the wix.com website i was able to build an up to date and relevant website for our Art Gallery. It is still a work in progress, but as i continue i am learning fast as the whole setup is very clear and easy to undestand. Thank for helping this 58year old to evolve.

I created an account and had some issues and challenges with the service team when seeking help to sort my error. After some time and quite a few messages to and from, discussed with Lindsy, a WIX , a Premium & Policy Specialist who took ownership of the issues and helped. A positive outcome for all. I kept my account open and a refund was arranged for my error as Lyndsy identified I had purchased two google accounts when only one was required. Thank you WIX team for sorting.

This was my first time building a website, and I must say, WIX went above and beyond my expectations. Its intuitive and has allowed me to expand my customer reach! Thank You!

My experience with Wix has been amazing over the years in support of my business practices through marketing, bookings, and financial management. The platform offers so many tools and upgrades, which is a one stop shop for small and large businesses. Thanks Wix!

As an elder and debut novelist, I engaged Friesen Press who along with many other aspects of my contract, created my original website. They assisted me in gaining confidence and knowledge of the many aspects of a Wix website. They did however, have to come to my rescue a couple of times. We also discovered that my artist/video editor son, was able to catch on and take over the management ofthe website with no assistance at all. (It's an old age thing!) Thank you for Wix's assitance aling this new journey.

I’ve built and hosted my website on Wix for several years. I have a computer science background and found the tools clear and intuitive, but you don’t need that level of experience to use the platform. When I’ve run into difficulties, the support team have been quite helpful. In terms of value for money, I would say it is very good.

The builder has improved dramatically since I last had a site with Wix. The editor loads a lot faster now. Lots of new features, too. Customer service is second to none.

Wix is a robust platform that effortlessly integrates ecommerce, order management, SEO, and more for business owners like myself!

It couldn't have been easier to set up my website on Wix and then regularly input blogs that mean I'm getting lots of visitors! It's taken a couple of months to get it all properly up and running but it's so easy to maintain now!

I started out as a small independent nail tech business. Wix was the obvious choice after comparing other brands. Now I run a full operating nail salon, and Wix can easily do both. 1.you can design your website easily with so much help 2.the AI features are so helpful in all aspects. From design to SEO guidance. 3.customer service is very help and knowledgeable. I have had problems and after a quick chat, everything was fixed. 4.constant updates that keep Wix relevant. 5. Apps that expand the dynamics of your website. I honestly could keep going, lol But it’s overall just an amazing company. Me and my husband use it for our companies.

Great experience, clear communication, solid service and no pressure for a smooth transaction. Highly recommend!

I built my first website on six and published in a weekend. Managing bookings and updates has been simple and clients find it easy to manage.

Wix has been an amazing platform for bringing my vision to life. Building my site was simple, fun, and surprisingly professional-looking from day one. I could customize everything exactly how I wanted, and the drag‑and‑drop tools made the process effortless. What really stood out is how reliable and supportive the Wix team is. Whenever I had a question, their help guides and support staff made it easy to find the answers I needed. My site has grown quickly, and I get compliments on it all the time. If you’re thinking about starting a website, don’t overthink it, go with Wix. It’s flexible, looks great, and gives you everything you need to succeed online. It truly helped turn my ideas into something real, and I couldn’t be happier with the results. Yebagrill Products

I have found my Wix website to be essential for my fitness business. I started during lockdown, and I set my website up with a video library of exercise classes that people could do in their own home. When we were released from lockdown I used the website to advertise classes and PT sessions, and also for people to book sessions on the website. I honestly would not be without it. It took a while for me to set up, for the support team there at wonderful and very helpful. Its been great for my business

i walk in i seen a nice good looking wood it was large and big it made me soack my little panties i purchased and i sold it for 10k on facebook market place where lots of people sell there kids i got one last night free of last night

Great platform!

GoDaddy is very user friendly. I, with no experience whatsoever, with website building, was able to build an impressive website with my phone. Any time I interact with a representative, they always ask me who built my website? I say, I did, with my phone and they are surprised and amazed at my handmade jewelry products. It took some time for me to get my website to look the way I wanted. When I was done, I was pleased. The tools are easy to navigate and I could call if I had any issues. I know with GoDaddy, I can build a website that is sure to get attention, even if I don't exactly know what I'm doing.

megga helpfull solved the problem

My website was off line for some reason and the fixed it. Always a good experience when l contact GoDaddy.

A customer for 15 years you find better!

great support

After experiencing problems connecting my domain to my website I called GoDaddy and was put through to Steven. He was polite, very helpful and resolved my issue with the minimum of fuss. Great service!

really appreciate your help with solving the issue today. You were incredibly friendly, patient, and supportive throughout the entire process. Your clear explanations and positive attitude made everything much easier to understand. Thank you for being so helpful and making the experience such a pleasant one!

Vince at Godaddy has been consistently professional.

It was great working with GoDaddy tonight to resolve my issue. Josh was friendly, professional and knew exactly what to do. Thank you!

Rohmer was very helpful, answered my questions and resolved them pleasantly and quickly

Tara, the agent that was assisting me was absolutely phenomenal. She was kind, professional, knowledgeable, and patient through every aspect of our communication on the issue that I was having. She helped me understand the process, options that were available to me, and literally was able to apply her own personal experiences to navigate me through what to expect from this point forward, and tips on what I can do for future better results. To say she was amazing would be an understatement. She didn't just do her job, she went above and beyond to offer the best customer service I have ever experienced. The service was bar none!

It proved to be easy to make contact and Amir, the customer service contact that spoke to me, was happy to stay with me and help me understand what I needed and then to make sure that I got what I wanted. Very accommodating!

The customer service rep who assisted me was very patient and quite helpful with resolving my m365 website email access challenge. Thank you!

Very quick response time, less than two minutes and very helpful.... i was surprised as i deal with other companies that take forever and get pushed around

Ross, the tech support agent I spoke with, was awesome. I was quite frustrated and complaining, and he was calm and patient and talked me through the process. Thank you

Lesley made sure my account was corrected and it was secure. She went out of her way to get my account in order and active again. She is a great employee.

I’m very happy with everything

Ceta was so professional and warm. She really made the process of getting a new domain name so easy!

Customer service is always excellent!

⭐️⭐️⭐️⭐️⭐️ 5/5 Jon was extremely helpful and professional. He answered all my questions clearly and took the time to guide me through everything I needed for my website. His support was friendly, patient, and knowledgeable — exactly what you hope for when calling customer service. I really appreciate the level of care and expertise he provided. Excellent experience — thank you, Jon!

I've been using Squarespace for a while and it's been great for me. I came across this reviews page randomly and I'm shocked by the rating. Please remember that people are 99.9% likely to leave a negative review when dissatisfied and 0.01% to leave a positive review when satisfied. There are millions of people satisfied with Squarespace so don't be intimidated by this reviews.

My workplace uses Squarespace and we have had no issues with our site or the orders system as long as I can remember

I've been using Squarespace for many years and have built lots of websites with them. I saw these negative reviews today on Trust Pilot as a new client was worried when they saw them. I was quite baffled and sent Squarespace an email through their website to see how they responded. A human(!) got back to me in less than 20 minutes. I have asked SQ some really stupid questions over the years as I panicked over something or other and it was usually a internet reception issue not a them issue and they have always been helpful and polite. It's template based web service - they don't actually build it for you - but they have so many resources to help you build a great website. If the quality of your products and photographs is good and you are able to line things up you will have a website to be proud of. Some of the reviews here are outright nonsense, for example, the "payment scam" suggesting payment is taken when the trial has ended and the reviewer didn’t sign up with thousands taken out over years - Squarespace lets you take out a trial for an unlimited time. It actually says on the website 'Sign up for your free trial, no card required". I have ten websites currently on the go and have never been asked for payment details until I wanted to go live so I don't understand that at all. I've also never had an issue with overpayment or cancelling on a site. They send reminders to the email you sign up with, you can remove your card details. Also who doesn’t check their bank statements for years? I can't speak about interfaces with google - I don't use them but the other interfaces I do use work very well. Other website templates I've used haven't produced the design results I wanted and were a pain to use. I highly recommend Squarespace for the creative industries because it's really good at what it does and sites look great.

Reactive and efficient customer support. Thanks Thomas W. For the fast resolution.

Super helpful and easy to reach customer service. Will go over and beyond and create step by step videos to help you tackle your problem

If you write an email the customer service is beyond excellent. I had to cancel an order. A real person answered. We had a back and forth because I just didn’t want to bother figuring out the link to cancel so she did it for me. Most companies that use AI will answer emails with a human. Breeze Airways doesn’t even have a phone number but my email got the result I wanted.

I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.

As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.

Incredible support. Just wanted to say a huge thank you to Lais T. who helped me massively with my website. Great service :)

perfect Thank youx🙏🏻

Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.

I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.

They have the best customer service I ever received. Reply to emails within hours ans sometimes minuts being super helpful. I just made a second website ans I am very happy. Been using it since 2018.

I just signed up for Square space. I do love the ease of creating a website. That part I'd give 5 stars. Easy and beautiful. They offered Google workspace for a yr free with my account. It worked for 2 days. Then I was told my business email was sold by them. I was locked out of my Google workspace account. So for the last 2 days I've been trying to get a response from them. Nothing is happening. (Update ) Square space got in touch and I was able to fix the problem with Google dashboard. If you can't get a response from the website reach out on fb messenger or insta. Both of the sources responded pretty quick.

First off, I'm pretty sure all the negative reviews here (as of this writing) are paid for. I found the really low Truspilot rating on a Squarespace competitor's website and was quite shocked so came here to investigate. Whenever I've contacted customer support, I've received responses within hours. On some occasions, minutes... and I've always had any problems resolved very quickly. Anyway, I've been using Squarespace since 2015 and it is hands-down the best DIY web builder out there. Some of the limitations can be annoying, but given the ease with which you can put up a website and maintain it, it's not a deal breaker. The templates are an easy springboard to get started, but you can customise them quite a bit. I'm now grandfathered into an older version and migrating to their newest one. They've been good enough to offer the difference on my remaining subscription back as a refund.

I used Squarespace to create my website drawandplan.com and am very happy with the results.

Surprised to see the number of negative reviews here. I've been a SquareSpace user for multiple years and can only speak highly of the platform. The interface is incredibly user-friendly and packed with innovative features. With its 'What You See Is What You Get' drag-and-drop functionality, building an exceptional website is a breeze. And for those with coding skills, there's an option to inject custom code. My own website, coinpunkz.com, is a testament to SquareSpace's capabilities, and I couldn't be more satisfied. The customer service experience has been nothing short of excellent. I even had an instance where I needed a partial refund due to a mistake on my end, and it was processed smoothly. Thank you, SquareSpace, for being a crucial part in realizing my business aspirations. Without your platform, I'd be doling out thousands to web development experts and being continuously dependent on them.

Honestly, been working with Squarespace for a few months now. It has a few small issues I am working on resolving, (possibly user error) but the help desk is fantastic. Highly recommended from me. Divergentparty.com

My experience with Squarespace has been consistently positive and rewarding. The company excels in several aspects that contribute to a great user experience. Firstly, Squarespace's visually stunning and modern templates provide an excellent starting point for creating aesthetically pleasing websites. The user-friendly interface and intuitive design tools make the website-building process efficient and enjoyable. The comprehensive set of features, including e-commerce capabilities and integrated analytics, offer robust solutions for diverse business needs. Additionally, Squarespace's reliable customer support and extensive knowledge base ensure that users receive prompt assistance and guidance when needed. Overall, Squarespace's combination of design quality, user-friendly interface, comprehensive features, and excellent support make for an outstanding experience.

I've had squarespace for YEARS and it's been nothing short of fantastic. Their customer service team are incredibly helpful, and I've never been left waiting to get something fixed. My website ranks highly, its easy to customise and I love the layouts they offer.

Very satisfied with every aspect of square. Makes my work life easier which also makes more time for me to focus on other important details.

It did take some time, and a few emails, I was finally given an associate that would stand behind their product and make sure my company ran smoothly. I appreciate them standing behind their products.

It’s so important for any business, small or big to have Square, it’s so convenient for everyone and I love the way you guys set it up and made it easy to use for everyone, thank you 🙏 AJ Transportation

When I need help and need to talk to A Person, I get a person that means a lot to me to run a small company, and to have a Program I can use site for transactions is vital to Our company. thanks

easy to navigate edit and add things plus the loan offer is a big plus helps when needed and paying back is easy and payments are low and affordable just wish we could get more loan offers but its been about a year plus and still loving it

Evey time I use the app it's a great experience!

Very. Nice. Service. Thank u guys.

Square makes my job easier... It is so easy to set up, make changes and use on a daily basis.

Fast and reliable! Complete suite for your small business.

First-time user. This is an easy system to use, and reports are great.

Love everything about square such a wonderful app for business

Customer service reset my SSL, republished the site, and confirmed DNS propagation. My Weebly site is now fully secured. Their reply was polite and open to further questions.

Easy to use.

I will start by saying I was leary about using this. Not because I heard bad things, but because technology stresses me out. BUT.....I have done several craft shows and Square has been great! I've showed it to a few other vendors who only deal in cash and end up losing sales since they don't take a card. Square is so easy to use, and I get my payment deposited in a couple days. So quick!!!

Using Square has made running my business so much easier. The platform is very simple to use, the payments are fast and reliable, and the reports help me stay organized every day. I love how everything is in one place—point of sale, invoices, and inventory. It has truly helped my business grow and operate more smoothly.

It's so easy,fast.

Love it so easy to use

Great option for business owners. It’s easy and if you refer or get referred, you have free processing fees. The tap to pay can be a little hard to use, but if you press it firmly, it will work. I didn’t realize the little white box was also for tap to pay.

I like the effectiveness and the low rates.

Important, easy, accurate, fast, convenient, success, our team here glad we are using square. It’s crucial for us thank you Square team and happy holidays

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.