GoDaddy is the go to for websites
GoDaddy is the go to for websites, they have been very helpful and definitely recommend!
Real people/ real customer service
It is wonderful to be able to talk to a real person and not a machine. The person I talked to was incredibly professional and knowledgeable. He was able to quickly give me all the information I needed and make any changes that were needed without the frustration of trying to work with a robot and getting nowhere. It really makes a huge difference
The cs representative Daniel was very…
The cs representative Daniel was very knowledgeable about the products. He was patient friendly and professional. Great guy!
Happy GoDaddy Customer
I was frustrated when I called, but Anthony took the time to listen and fully understand the outcome I was trying to achieve. Throughout the call, he reassured me that he would resolve my issue before we ended the conversation. Not only did Anthony address my original concern, but he also asked thoughtful follow-up questions that led him to adjust my account settings. As a result, I am now able to access the full functionality of my Microsoft 365 account. I truly appreciate Anthony’s patience, professionalism, and commitment to providing an exceptional customer experience.
Problem solved quickly
Representative was knowledgeable and efficient. Solved my email issue in minutes and refunded an erroneous charge I incurred (my fault).
Excellent Customer's Service
CS rep was very polite, very knowlegable and offered to do things that helped me tremendously. Rep is top notch. He is more valuable than one thinks. Great job.
Customer service went above and beyond…
Customer service went above and beyond to help me with my problem and solve the issue
Great very helpful
Great very helpful
Christian
I had an outstanding experience with GoDaddy support tonight, specifically with Christian.
I was moving my business website and transferring my domain from WordPress to GoDaddy, and the process had become frustrating and more complicated than expected. My website is a critical part of my business and is where the majority of our new business is generated, so getting everything transferred correctly and getting the site back up and running wasn't something I wanted to wait until the next business day to address.
It was approximately 3:00 a.m. Central Time when I contacted GoDaddy, and I cannot overstate how valuable it was to have knowledgeable, 24-hour customer support available. Instead of being forced to wait until morning while an important part of my business remained offline, I was able to speak with someone who could actually help me right then.
That someone was Christian, and he was exceptional.
Christian immediately understood what I was trying to accomplish and knew exactly how to handle it. His technical knowledge was extremely impressive. He walked me through the process, verified everything along the way, answered every question I had, and made sure the domain transfer and website setup were being handled properly before we ended the call.
At no point did I feel rushed or like I was receiving scripted answers. Christian was professional, patient, confident, thorough, and genuinely interested in solving the problem.
There is a big difference between simply offering 24-hour customer support and having highly competent people available at 3:00 in the morning who can actually resolve a business-critical problem. Tonight, GoDaddy delivered both.
I've dealt with plenty of customer service and technical support over the years, and Christian was easily one of the best representatives I've worked with. GoDaddy has an exceptional employee in Christian, and I sincerely hope he receives recognition for the level of service he provided.
Five stars for Christian and five stars for GoDaddy for making this level of support available around the clock.
Professional Service Pleasers
For starters, They have live reps to answer my questions opposed to using AI. That's worth a million to me because with AI, often I have found not to have choices, just generic answers. GoDaddy seems too have a well staffed support team. I was told that I'd have a four minute wait, which is really nothing in today"s world, compared to most sites for a live rep. which turned into a four second wait. Joshua was very professional and knowledgeable about GoDaddy's products. I am looking forward to working with him again when I switch my website over to GoDaddy. My other site doesn't have live human support any longer which is reason enough to switch hosting.
My experience was Phenomenal! with…
My experience was Phenomenal with Ernesto with Go Daddy! His commitment to Outstanding customer service is REMARKABLE!! I appreciate patience with me and how knowledge he is about the new and current products and services. I HIGHLY recommend Ernesto and Go Daddy ,
Fast support
MARIA FERNANDA provided a top level customer support. Thank you!
Tech Support was extremely responsive…
Tech Support was extremely responsive and considerate. The customer service was great and it was great to actually speak to someone, rather than an AI agent. My issue was resolved promptly…
Excellent / knowledgeable customer…
Excellent / knowledgeable customer service
GoDaddy has great customer service.
GoDaddy has great customer service.
My rep Cesar was very patient and listened to all my concerns. He helped me resolve the issues and it really showed how much GoDaddy appreciates me as a customer. I feel really confident with the services that I have with GoDaddy.
Truly unbelievable customer service!
I spoke with Anne today and she was incredibly helpful. She spent almost an hour on the phone to help me find the right plan for my company. I have been with GoDaddy for many years and they have always had great customer service but today was truly above and beyond. I will be a loyal customer for life!!!
Excellent customer service
I have used GoDaddy for hosting several of my domains. They have provided not only fair pricing but also excellent customer service. Even when I missed a renewal deadline, they were amazing. Thank you, GoDaddy! PS. And they still have actual people; we 50+ers can talk too.
Mike from GoDaddy went above and beyond…
Mike from GoDaddy went above and beyond with his Customer Service skills. He's a valuable asset to GoDaddy and more people should have his attitude.
GoDaddy is the Best
I have been using GoDaddy for years. I trust them completely and they have never led me down the wrong path. There is always a live person to talk to and they solve problems quickly.
Great customer service and support
Great customer service and support. Very knowledgeable team. Always a pleasure to talk with the team and not an AI. Great company.