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I have just launched my startup and Shopify has made things very easy for a non-techie like me

I use shopify for my brand everyday. its the easiest software without any complicated or hard to use tools

I have been using Shopfiy for more than two years without any issues. They are a bit expensive in terms of subscription and selling fees but it is totally worth it!

Some customers report difficulties getting timely assistance and resolving technical or account-related issues through customer support.

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UPDATE: Shopify’s Trademark Infringement Process Shopify has taken down the infringing website and protected my Australian Trademark (IP) - Shopify removed the website completely. I am very satisfied with their follow up and policies. I wouldnt hesitate to utilise them for my website in the future - specifically for this reason. It took some time to obtain this result but I am very happy with their customer support and policies. -------------------------------------------------------------------------------------------------- I am extremely disappointed with Shopify’s handling of an ongoing trademark infringement matter. I am the owner of the Australian registered “Aroma Bay” trademark (Trademark No. 2578574 ) and have formally reported another Shopify store ('Aroma Bay Luxury Candles' Australia) for using my trademark without authorisation. Shopify investigated the complaint and subsequently contacted the store owner, advising them to stop the trademark infringement and warning that their Shopify store could potentially be taken down if the infringement continued. Despite this concern being raised approximately one month ago, their website remains operational and the unauthorised use of the “Aroma Bay” name continues. I will now be seeking legal action in relation to the unauthorised use of my registered trademark and will be pursuing the matter against the operator of the infringing business. However, Shopify also has a responsibility to provide meaningful protection for legitimate trademark owners using its platform. Once a trademark infringement complaint has been submitted, investigated and the merchant has been formally notified, Shopify should act promptly where the infringement remains unresolved. At a minimum, Shopify should have an effective process for suspending or restricting accounts that continue to use another business’s registered trademark without authorisation after receiving a formal infringement notice. Small businesses invest considerable time and effort into building their brands, and registered trademark owners should not have to repeatedly chase a platform to have obvious infringement addressed. I am posting this review so other trademark owners are aware of my experience with Shopify’s trademark infringement process. Shopify — I, and millions of Shopify users, would appreciate an explanation as to why this Trademark infringing account remains operational despite the trademark complaint and notice already issued?

Amazing. I had an issue with my website page and the live support was amazing. Nesty took control of what I needed and fixed the problem. Kept me fully informed through the process. I am so impressed with the level of service I’ve received so far! Thank you.

I was having trouble with a terrible company that misled mean item and being very difficult if impossible to give me a refund without posting the item at own expense to china…( not Alteringham where it came from!) I contacted shopify and within an hour a refund has been raised…so glad and relieved..we’ll done shopify Helen

I really loved using shopify and its featrues

A lot of these negative reviews are about poor experiences with companies that use Shopify's platform. It's up to everyone to research any unknown company you do business on-line with, no matter who the site is hosted by. As a retailer, I could not be happier with how easy it is for a smaller on-line company to integrate different functions. Shopify has been a lifesaver for us and our revenue has grown considerably at a reasonable cost

Fast and easy to order the 3d prints, I liked it.

Love the platform. We use it for all of my clients and their customer support (especially plus) is great

Ive been using shopify for years it really changed my life for the better, I will always love this company

I'm really surprised to see so many bad reviews. I've just had the most helpful human-to-human customer chat online with Violet C, who helped me consolidate multiple stores I had created in error, with a domain lost in the mix too. Thanks for the help... and here's to starting my business! Wish me luck :)

Shopify is a commerce platform that you can trust. Their AI, Sidekick, is user friendly. It does not go in circles like AI Tom from Sellvia. The store owner is in total control. From finding the right suppliers to setting up payment system, to complex website designs, Shopify got them all. Shopify is upfront and direct with their fee structures. There is no surprises and no hidden fees like Sellvia. Their setup is straight forward and simple. You do not need programing at all. If you want, you can custom design your store to your specifications. Or let Sidekick walk you through step by step. Shopify earned my respect and appreciation. IMO it deserve be nominated for Best Ecommerce Platform of 2026 Award.

I want to build my shopify please help me

From a developer standpoint, i'm always amazed by how this platform has evolved so quickly in the last 5 years. Super impressive.

I really loved using shopify and its features

Shopify are simply the best platform to use. Constant updates to ensure your business is kept up-to-date, absolutely faultless!

I really Loved Shopify.

Easy to set up! Great layout! Altogether very happy with it

I am well past my prime in dealing with complex things like developing my own website, but with Wixes help I was able to do it. Nora was a great help.

Wix makes it easy for a non-technology person to build a professional website. I can't believe how Wix made it possible to build my website in 2 business days. What a great solution!! Wix, you rock.

I had a great experience. The website was easy to use, the service was professional, and everything went smoothly. I am very satisfied.

Great platform, user friendly

It's great to have a clear structure within which to create your website the way you envision it and that's what Wix offers.

Setup was easy. i was able quickly set up the whole webpage

Amazing site for hosting!

It’s very simple, provided you have a clear idea of ​​the type of experience you want to share. Aria is a great help, and the platform is very intuitive. I don’t know anything about programming or how to build a website. Yet, here we are—with a website on par with those of larger companies in my area.

if you want to do it easy, this is the app

Wix has given our little parish a big voice! I absolutely love Wix! It has enabled me to create a colourful, distinctive and informative website for our small rural parish in Dumfries & Galloway, Scotland. What I particularly appreciate is the tremendous creative freedom. With so many design options, layouts, pages and multimedia features, I have been able to create something with its own character rather than a conventional community noticeboard. Our website, Discover Kirkmahoe, brings together local history, photographs, countryside walks, community news, events and practical information. One feature that particularly impressed me was being able to upload a 54-minute oral-history recording of a local postman reminiscing about his working life. What a wonderful way to preserve community memories for future generations! Our visitor numbers are improving, which is enormously encouraging for a small community. Although we don't use Wix's commercial facilities, I cannot praise its website-building features highly enough. My advice to other users is to explore, experiment and let your imagination run free. There is so much more available than you might initially realise! Wix has given our little parish a wonderful presence on the internet, and I couldn't be more delighted.

WIX is super easy to use! Even without any web design experience, you can build your own beautiful website. It’s customer service it always available and helps you with any issue you might have. I am really happy and I will continue to use it with much pleasure!

I love this sevice a great building block we were able to get everything in one place and business is much smoother

I find WIX very easy to navigate and there are a lot of template options that you can customise yourself even if you aren't particularly savvy. Plus there is always a useful solution to any issues and help when you get stuck. The technology is up to date and improving constantly, I have my website linked to Stripe for payments and Xero for accounting. I love the professional look of my website and I did it myself!

Creating a website can be a daunting and frustrating task, but not with Wix. My former website, using a prominent company, involved endless attempts to resolve problems making me doubt it would ever be finished. Wix, in contrast, was simple, straightforward, and a rewarding experience.

The staff is awesome and friendly, the work is easy to understand and our work got done very quickly

Initially I hired a wix recommended programmer to set up my web page presence. They suggested wix studio as the best application for various sizes and formats. Since then I have been able to do minor updates myself. The invoicing works great. As does my client's ability to book online. The AI generated blog posts, not really. However, my own blog posts can be inserted and then their AI allows me to place them on social media with just a little editing. Overall, I am extremely satisfied.

Easy to use, no experience necessary. I built my site myself with the guidance of Wix. It was easy and with the AI help any challenges were resolved.

I had a very positive experience with Wix. The platform is easy to use, even for someone without technical experience. Creating and managing my website was straightforward, and the available tools helped me build a professional-looking site. Whenever I needed assistance, I found the support resources helpful. Overall, I am satisfied with the service and would recommend Wix to others looking to create a website.

I have no training in web design! I was able to build my website using the Wix tools. When I got stuck, the Help tools gave me the guidance I needed. I recently revamped my site adding many functionality tools. Following the help guidance and edit tools, I was able to improve my site so that is appears beautifully on all devices - computers, laptops, cell phones, tablets and ipads! The AI tools assisted with polishing the writing! If I can do it, anyone can!

I have dyslexia, ADHD and quadriplegic and always use pen and paper. I'm 46 Years old, I'm learning how to use computers and ecommerce with any problem-solving by a phone call the service team has helped me and been patient with me. Guided me through the steps to help me reach my goals. Supper happy and stoked!

Joshua was amazing! He had every answer I was looking for. I can not say enough about haw helpful he was. Thank you! Eric of Vanguards Peptides.

Laura was absolutely brilliant 🤩 thank you GoDaddy for the excellent customer service that I recieved from Laura excellent is the word that best describes Laura

Marc Boxer was the most experienced goal. Daddy representative I ever had and was very knowledgeable and sincere and helpful. He walked me through my entire profile and streamline it to my benefit and gave me the best option options available. It was truly a pleasure to work with him.

If you all didn’t have Sophia on your team I don’t know what I would have done. She kept me calm and made sure she did everything she could for me.

I got hung up on the web site...a credit card issue, which turned out to be fortuitous. The guy that helped me (Chris) was amazing. He got exactly what I needed. I am so pleased with the service and he added a lot of personality into the experience!

Kiara with GoDaddy was able to setup my Point of sale, Point smart terminal v3 for my new Airo built website. She also cleaned up my messy dashboard. I've been with GoDaddy well over a decade with that said my websites & payments dashboard accumulated a lot of my unnecessary mess. The Poynt smart terminal V3, I recommend this device professional look and technology, if you are in person as it also prints paper receipts. You don't normally don't get that with handhelds of other website platforms.

My issue was complicated. Cole was incredibly patient, very knowledgeable, and walked me through the solution step by step. We were probably on the phone for 30 minutes. I was very impressed!

DANIELA not only was super pleasent and personable, she was able to find a way to help me and handled everything on her end. Very quick, knew her stuff, and she did an amazing job. This women deserves a promotion, without GoDaddy is do her a diservice!

Michael was excellent support with GoDaddy. He knew exactly how to resolve my problem. He is kind and patient so he was able to walk me through the steps to fix my problem. I give Michael 5 stars!!!!

Eva was exeptional

This was not an easy fix only through the patients of Raphael 4003 was I able to fix the problem. Raphael was so informative, patient, empathetically understanding that it made the process that much easier. Raphael is the exact type of customer service that makes a company shine. When the customer service is poor it makes the user not want to go back. When the service is as helpful as Raphael it makes a loyal customer. I signed up for 10 years knowing that the support team has my back. I cannot stress the level of my loyalty to Godaddy.

Artrell was Knowledgeable and he great command of the product. I appreciate that he was able to walk me through the products, resulting in positive experience.

Dave was great helping me get my account restored. Just waiting on messages to refresh and business to pick back up as scheduled. Thanks so much GoDaddy team!🙏

Best Domain Service - Easy and Fast

I have used GoDaddy for Decades and am always satisfied with their service.

GoDaddy's CSR understood my incomprehensible email issue immediately and fixed it expeditiously. Suddenly, whenever I sent to ANY Hotmail address, I'd get a bounce! Apparently because I post conservative comments *on social media — NOT by emails — someone who disagreed had maliciously and falsely reported me for spamming. Dirty pool! ☺

The lady who helped me cared about me and her company and took the time to make sure I fixed what needed done.

I cannot say enough wonderful things about the support I received today! My representative went completely above and beyond to help me transition my account and get my website and booking calendar sorted out. He was incredibly patient, knowledgeable, and stayed with me every step of the way to ensure everything was set up correctly for my business. Customer service like this is rare, and his outstanding help made all the difference. Thank you for providing such phenomenal service!"

I was trying to understand how GoDaddy's website arrived at the amounts for covering my (2) domains until their Full Domain Protection renewals were the same date as the domain subscriptions. Nuri was a delight in helping me. She never sounded frustrated while I tried to understand. Aaah, and then, she made 'the light' finally shine bright & understandable to me! LOL Thanks, Nuri

Very responsive and accommodating customer service, user-friendly website builder

fast solution from support team, just a days for transfer my domain, salute

Still new to squarespace but excellent customer service so far. Easy to use with tons of resources. Customer support is great.

Super helpful. Thank you

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They get it done right

Excellent response and quick turnaround.

Tech support took care of the problem efficiently.

Help agents were excellent.

Quick and easy chat fix.

I really enjoy how easy it is to make a website through Squarespace. I would recommend using it to everyone.

They helped me change my subscription after I already paid for the annual. This was extremely helpful to my current financial situation. They worked quickly and efficiently.

I have been a SquareSpace user for many years. I will always come back to SquareSpace because of how user-friendly it is. If there is ever something I need assistance with, the help pages are so thought-out and in-depth that it makes it super easy to learn something new. And if the help pages don't have the answer, the customer service agents are fantastic. I love that real people are still present behind the brand and they are always helpful and friendly.

Excellent customer service I’ve been using Squarespace for over 10 years, and this was the first time I needed help with an issue. The customer service team was helpful and efficient, resolving my problem quickly. Very happy with the support I received!

The explanation for very clearly detailed

True Customer Care The culture of this company is centred around their customer's needs and they make every effort to honour their customer's requirements. What a privilege to experience from such a big name. I trust Squarespace.com without any question.

Resolved the issue in a timely manner

to be able to speak w someone directly who was actually helpful. she got my email back up and running right away!

Gave me step by step instructions that solved the problem and was patient and kind.

Always great service,

Awesome easy to use and Loans were awesome and easy to pay back. Customer service is great they handle disputes to satisfaction. Overall best app

Square payments square loans helping for businesses and squares customers services

Square had excellent costumer service and were very helpful.

I was not able to resolve an issue on the site. Via email I enlisted the support of the Square Customer Success team. They replied and quickly resolved my issue. I find SQUARE a reliable tool for point of sales.

I had been using Square for over 5 years, I am very greatful, Square is perfect for my small business, easy to set up, easy to maintain, and it has many tools that can help any small business get financially organized. I really LOVE Square! All of it!

Square is easy to use and you know exactly what your fees are going to be. You get your money quickly and it is awesome! Only thing I would like on the receipts is a notification that it is international. I don't always work the gift shop so I don't know who is international or not. It would be a time saver.

I was extremely impressed by the exceptional level of courtesy and professionalism shown by Peggy. Thank you very much for the outstanding service!

Square / Weebley always solve any wee problem I have.

Perfect and very convenient

I wanna thank Les, it was quick and professional support with my account issues, really appreciate it, thank you Les best customer service

Square has allowed my business to grow in more ways than one. Their equipment, loans and credit card has given me leverage to make my business the success it is today!

Been using Square for over a decade with no issues. Very easy to invoice my clients. Also, their loans have really helped with cash flow, and I get to choose the loan amount and also get to choose the percentage of each sale for payback.

Absolutely amazing with disputes.

I LOVE SQUARE THEY ALWAYS ASSIST ME AND MAKE MY EXPERIENCE EASY AND SATISFYING THANK YOU SQUARE

Filing a dispute for an unknown/unrecognized charge on my square account was surprisingly fast and easy. Then to my surprise my dispute was resolved in my favor on less the 24 hrs., and the money was refunded back into my checking account immediately. There was no hassle, no back and forth emailing, no forms to fill out further explaining my issue/dispute. Square gave me the benefit of the doubt, believing me wehen I said that I was unaware of the charge, a gesture not often given these days. I appreciated the effortless and hassle free dispute process.

I have been using Square for 4 years. This was going to be a bad review. But Square actually took care of my concern in a matter of hours and not days like I expected. I had a larger than normal payment from an out of state client. I use Square for estimates, invoicing, banking crypto, and I like the sales reports. This client paid an invoice I emailed by clicking on the pay now button. Square froze my account and sent me an information request. It seemed silly at the time because all of the information they asked for is all in their system since I use them exclusively for my business. But I filled in the information. Then I called customer service and they explained that it would take a few days for the investigation to be completed. I was ready to start using my local bank for cc processing. But then a couple hours later, not days, I received an email that the review was completed and my account was fully activated again. Since I understand that fraud is real, I can't really complain about a few hours of inconvenience. Now I know the process. I will take losing the ability to withdraw funds for a couple hours to have the peace of mind. Square is a little expensive. But the platform works great for me. The invoicing app is straightforward and allows for custom logos and disclaimers. I would recommend Square to anyone.

Easy to make a dispute and it was resolved quickly!

They take care of you. No worries.

Prompt service follow-up and communication. Fast resolution with a reasonable amount of work and information for me to provide (with no inconvenience). Although it was written, I felt heard, and the representative (Les) was diligent in resolving it with a more-than-satisfactory outcome. Back in business in no time!

A weebly domain setup issue, which was resolved quickly and with outstanding customer care

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.

fraudulently debitted £2599.52 from my account and refused to refund avoid

I spent 2 days trying to reach someone there to open an account. I can't get a response from them. If the service is that bad trying to open an account I'm afraid to see what happens if you have a problem