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I have been using Shopfiy for more than two years without any issues. They are a bit expensive in terms of subscription and selling fees but it is totally worth it!

Some customers report difficulties getting timely assistance and resolving technical or account-related issues through customer support.

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UPDATE: Shopify’s Trademark Infringement Process Shopify has taken down the infringing website and protected my Australian Trademark (IP) - Shopify removed the website completely. I am very satisfied with their follow up and policies. I wouldnt hesitate to utilise them for my website in the future - specifically for this reason. It took some time to obtain this result but I am very happy with their customer support and policies. -------------------------------------------------------------------------------------------------- I am extremely disappointed with Shopify’s handling of an ongoing trademark infringement matter. I am the owner of the Australian registered “Aroma Bay” trademark (Trademark No. 2578574 ) and have formally reported another Shopify store ('Aroma Bay Luxury Candles' Australia) for using my trademark without authorisation. Shopify investigated the complaint and subsequently contacted the store owner, advising them to stop the trademark infringement and warning that their Shopify store could potentially be taken down if the infringement continued. Despite this concern being raised approximately one month ago, their website remains operational and the unauthorised use of the “Aroma Bay” name continues. I will now be seeking legal action in relation to the unauthorised use of my registered trademark and will be pursuing the matter against the operator of the infringing business. However, Shopify also has a responsibility to provide meaningful protection for legitimate trademark owners using its platform. Once a trademark infringement complaint has been submitted, investigated and the merchant has been formally notified, Shopify should act promptly where the infringement remains unresolved. At a minimum, Shopify should have an effective process for suspending or restricting accounts that continue to use another business’s registered trademark without authorisation after receiving a formal infringement notice. Small businesses invest considerable time and effort into building their brands, and registered trademark owners should not have to repeatedly chase a platform to have obvious infringement addressed. I am posting this review so other trademark owners are aware of my experience with Shopify’s trademark infringement process. Shopify — I, and millions of Shopify users, would appreciate an explanation as to why this Trademark infringing account remains operational despite the trademark complaint and notice already issued?

Amazing. I had an issue with my website page and the live support was amazing. Nesty took control of what I needed and fixed the problem. Kept me fully informed through the process. I am so impressed with the level of service I’ve received so far! Thank you.

I was having trouble with a terrible company that misled mean item and being very difficult if impossible to give me a refund without posting the item at own expense to china…( not Alteringham where it came from!) I contacted shopify and within an hour a refund has been raised…so glad and relieved..we’ll done shopify Helen

I really loved using shopify and its featrues

A lot of these negative reviews are about poor experiences with companies that use Shopify's platform. It's up to everyone to research any unknown company you do business on-line with, no matter who the site is hosted by. As a retailer, I could not be happier with how easy it is for a smaller on-line company to integrate different functions. Shopify has been a lifesaver for us and our revenue has grown considerably at a reasonable cost

Fast and easy to order the 3d prints, I liked it.

Love the platform. We use it for all of my clients and their customer support (especially plus) is great

Ive been using shopify for years it really changed my life for the better, I will always love this company

I'm really surprised to see so many bad reviews. I've just had the most helpful human-to-human customer chat online with Violet C, who helped me consolidate multiple stores I had created in error, with a domain lost in the mix too. Thanks for the help... and here's to starting my business! Wish me luck :)

Shopify is a commerce platform that you can trust. Their AI, Sidekick, is user friendly. It does not go in circles like AI Tom from Sellvia. The store owner is in total control. From finding the right suppliers to setting up payment system, to complex website designs, Shopify got them all. Shopify is upfront and direct with their fee structures. There is no surprises and no hidden fees like Sellvia. Their setup is straight forward and simple. You do not need programing at all. If you want, you can custom design your store to your specifications. Or let Sidekick walk you through step by step. Shopify earned my respect and appreciation. IMO it deserve be nominated for Best Ecommerce Platform of 2026 Award.

I want to build my shopify please help me

From a developer standpoint, i'm always amazed by how this platform has evolved so quickly in the last 5 years. Super impressive.

I really loved using shopify and its features

Shopify are simply the best platform to use. Constant updates to ensure your business is kept up-to-date, absolutely faultless!

I really Loved Shopify.

I have been using Shopify for 3 years and it was very helpful to my business. From the website to the payment processing, everything was going smoothly.

very easy to navigate

I reckon wix is realy good, well designed and very helpful in setting up a web site

It is very useful tool and for new business owners those have idea and passion to grow and having time to invest but don't large funds. Then definitely they should go with wix which helps you a lot in lower budget and big way

Wix offers plenty of features and makes it possible to build an attractive website. I use it for a holiday cabin rental website in several languages. I would like a clearer, more reliable way to apply shared changes across all language versions.

The site has AI support so as I need to make changes I just ask it to do it, and AI does the work. Now I learned this after I set up the original site. This is a great tool.

Your site has met my needs so far! I appreciate the opportunity to put my work available to the public. Thank you!!!!

Wix maintains our Foundation site in which donors learn about our organization and make donations for its causes. We use the DonorBox plugin connected to our business account. The site and DonorBox are extremely reliable from our experience over the past 10 years. We rarely notice any downtime. The web page design tools are intuitive and we've never had to hire an expert web designer to make changes. Thanks Wix for keeping things running smoothly.

Excellent platform for websites and online payments! I have been using Wix for my website icanpublication.in and the experience has been amazing. The platform is highly user-friendly and has helped my site grow with great traffic. The best part is that I can also seamlessly collect payments directly through the website. Highly recommended for anyone looking to build a professional website easily!

Great website and easy to set up and sell online. Thank you so much!.

Very good response to the site. positive outcomes.

Thank you for your business! I’m glad to have the opportunity to work with you. I truly appreciate your trust and support.

Wix has the tools to help build a great website. Easy to use and navigate.

Great tool to develop simple and complex websites. Love it

Easy to use designer and add photos. I have some basic web design experience but not much. Really appreciated how accessible the page designer was to use. Template type looks great, little animations it added look great. This was our first time to have a website and it was something we really needed. I get good feedback saying the site looks great. Very affordable advertising for us.

Wix is so easy to use, I'm a non computer, technical kind of person, and even I could navigate it. When I couldn't the team at wix are quite and helpful. It has everything my website needs.

I had always been looking for a platform to showcase my own archaeological research, and only Wix allowed me to do so. It was difficult at first, but I learned how to use its tools very quickly. Wix provides enough space for me to work with a fair amount of freedom. It’s truly wonderful.

With Wix templates it is easy to create your website. I also purchased a domain from Wix. they offer a lot of back office features and stats to manage your website and business.

We run our bathroom renovation company in Edmonton (TRILLA LTD) on Wix. The website was easy to set up, and I can edit it myself whenever I need to — pages, menus, photos — without hiring anyone. The contact and booking features work well with our other tools, and clients actually find us and reach out through the site. It just works, which is exactly what a small business needs.

Great! I love your services. Happy satisfied Customer

You are the best.

Wix.com is an awesome website builder. With the recent updates, Wix has made creating, building and editing your website so easy. Every question is answered throughly and you can accomplish whatever you are trying to achieve. Wix is a great website platform. I recommend it to the newest website designer.

Good Customer service

Great,very easy to use

Jason in customer service at GoDaddy was excellent, he resolved my question after a little digging. Overall GoDaddy has been a wonderful webhosting service.

The customer service representative Sean has excellent professional skills being patient, kind and respectful. He answered every questions and was very knowledgeable about the products offered.

The representative, Rhonda, was so friendly and helpful. I was distressed and she was not only able to calm me down but made the situation's outcome the best I could have expected and more.

I called and got to talk to the most professional customer service rep ever. I missed this kind of connection with large companies like Godaddy.

My site was so antiquated, expensive to maintain, impossible to update and edit. My site had been hijacked by Russian bots and I lost control of it. I called GoDaddy and a rep told me about Airo, the Ai website builder. In thirty minutes, I had a brand new website that was clean, easy to navigate, simple to edit and optimize. It is good for three years and I don’t have any surprise charges. I’m very happy! - supwithwade.com

Very knowledgeable, patience

One call fixed all my issues with MS Authenticator.

Excellent Support from Corey! Got everything fixed. Thanks for all the help!

Very helpful she wanted to make sure my issues were resolved before we dropped off the call. Thank you

Helpful and easy to deal with.

Christian was amazing.

I have two websites and needed help with a few things including account info update. Kristen was my customer service rep. He was very knowledgeable, calm and listened intently on what i needed. I appreciate his assistance, I kept going back and forth between the two accounts and he didn't get frustrated or irritated, he was calm and really cool to talk to. I stay with GoDaddy because of representatives like Kristen. Thank you for your knowledge and help.

I had an issue regarding my renewal. I was able to see one item with a price and the other without. James took the time to review my account and realized that the information was on an unused e-mail. He provided me with options of closing that e-mail account, updating my payment and options on other products. I didn't feel pressured, just reassured!

The gentleman that helped was patient, kind, and knowledgable.

Customer service is top shelf! Would highly recommend!

The agent was knowledgeable and even got me a discounted plan that works for me

My family has used GoDaddy since 2000. As technology has changed, the amazing technical and service staff have always taken care of use. Today I was helped by a brilliant young lady who not only solved my problem but went the extra mile by evaluating my account and making adjustments that will save me time and money. Couldn't be happier.

Ana was great. Very professional and very helpful.

Very valuable service, excellent customer support, and great deals!

Love it. Just wish linking a POS is available for Canada.

Great experience. Professional and informative. My prrson was thorough and hsd a vast understanding of my issue which was resolved completely and quickly.

Had to ping live chat yesterday afternoon after completely messing up a custom domain DNS hookup for a client portfolio. The rep on the other end actually knew their stuff and fixed the routing error in like five minutes instead of just spitting back boring macro responses. Honestly, the initial onboarding paths are still a bit all over the place when you just want to build a fast single-page layout, and handling metadata tags manually gets tedious fast. But when things actually break under a deadline, their support crew delivers. Decent platform once you get past the annoying onboarding screens.

Took time to understand my case and got out of their way to solve my unique needs

The young man who helped me was efficient, courteous, and solved my problem quickly.

So easy to use and customer service was awesome!

Very fast and easy going

Attention of the attendants and quick answers to my demand.

you help me fix my problem

Was able to get a response quickly to a specific question.

Responded efficiently

Everythink

The Squarespace team replied to my complicated web linking query promptly and with great information and resources to progress the issue. It took several days to resolve with several emails and contact with other providers, and system uploads. It all works brilliantly now, thank you!

The person I chatted with listened and understood my problem, expressed sympathy and concern, and gave me the impression that he was going to notify your security people.

Quick, precise feedback to a query.

The site builder is easy relatively to learn. The depth of help articles is amazing: you can find an answer to almost any question. I had one question I couldn’t find an answer to so I submitted a help ticket and got a useful response in 24 hrs.

Square space provided me with the platform to build a impressive website and I am getting responses from clients which has impressed me

Simple, quick, straightforward

I was assisted by Gio, who followed secure procedures, was friendly and professional and helped me successfully. Thank you!

I was extremely impressed by the exceptional level of courtesy and professionalism shown by Peggy. Thank you very much for the outstanding service!

Square / Weebley always solve any wee problem I have.

Perfect and very convenient

I wanna thank Les, it was quick and professional support with my account issues, really appreciate it, thank you Les best customer service

Square has allowed my business to grow in more ways than one. Their equipment, loans and credit card has given me leverage to make my business the success it is today!

Been using Square for over a decade with no issues. Very easy to invoice my clients. Also, their loans have really helped with cash flow, and I get to choose the loan amount and also get to choose the percentage of each sale for payback.

Absolutely amazing with disputes.

I LOVE SQUARE THEY ALWAYS ASSIST ME AND MAKE MY EXPERIENCE EASY AND SATISFYING THANK YOU SQUARE

Filing a dispute for an unknown/unrecognized charge on my square account was surprisingly fast and easy. Then to my surprise my dispute was resolved in my favor on less the 24 hrs., and the money was refunded back into my checking account immediately. There was no hassle, no back and forth emailing, no forms to fill out further explaining my issue/dispute. Square gave me the benefit of the doubt, believing me wehen I said that I was unaware of the charge, a gesture not often given these days. I appreciated the effortless and hassle free dispute process.

I have been using Square for 4 years. This was going to be a bad review. But Square actually took care of my concern in a matter of hours and not days like I expected. I had a larger than normal payment from an out of state client. I use Square for estimates, invoicing, banking crypto, and I like the sales reports. This client paid an invoice I emailed by clicking on the pay now button. Square froze my account and sent me an information request. It seemed silly at the time because all of the information they asked for is all in their system since I use them exclusively for my business. But I filled in the information. Then I called customer service and they explained that it would take a few days for the investigation to be completed. I was ready to start using my local bank for cc processing. But then a couple hours later, not days, I received an email that the review was completed and my account was fully activated again. Since I understand that fraud is real, I can't really complain about a few hours of inconvenience. Now I know the process. I will take losing the ability to withdraw funds for a couple hours to have the peace of mind. Square is a little expensive. But the platform works great for me. The invoicing app is straightforward and allows for custom logos and disclaimers. I would recommend Square to anyone.

Easy to make a dispute and it was resolved quickly!

They take care of you. No worries.

Prompt service follow-up and communication. Fast resolution with a reasonable amount of work and information for me to provide (with no inconvenience). Although it was written, I felt heard, and the representative (Les) was diligent in resolving it with a more-than-satisfactory outcome. Back in business in no time!

A weebly domain setup issue, which was resolved quickly and with outstanding customer care

I had a very positive experience with the Square Online and Weebly support team. The advocate who assisted me was extremely kind, professional, patient, and efficient throughout the entire process. They quickly understood the issue and helped resolve a situation that could have resulted in our website being blocked and becoming unusable. I truly appreciated the support, clear communication, and helpful guidance I received. Excellent service and a great customer support experience.

Awesome customer service. The representative was able to find the issue with my account and corrected it immediately. Thank you again for all the help when i was in definite need of assistance .

I . had a question that needed answering but it was on the personal side but the customer support was really understanding and compassionate and seem like he really cared and that means we bought this day and age.

They do payments, but the new AI tools that are coming out and the new changes, have made Square my personal operating system for my business. There are new features each week, and when I compared my processing rates, if I had to pay for all of the marketing and tools, I would be paying more to use someone like stripe. Very happy now since 2017.

We have been working with Square for almost a year now. And we are very please with how helpful this experience has been, growing our business. Staff has been very helpful and supportive throughout this entire experience. We are diffidently looking forward to continually working with them, throughout our Journey. Quick response time, helpful information. Thank you, for all you have done throughout this process.

Great customer service! Quick and thorough response to my questions and my issues were easily resolved. It's rare to get this level of customer service.

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.

fraudulently debitted £2599.52 from my account and refused to refund avoid

I spent 2 days trying to reach someone there to open an account. I can't get a response from them. If the service is that bad trying to open an account I'm afraid to see what happens if you have a problem