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I am loved Shopify and features😊🙏

I spent a week trying to set up a store on some other service (L.S.) and it was a failure. It took me just a few hours on Shopify to go from I-never-used-it-before to store-active-payments-accepted.

Im a new dropshipper with shopify and im still developing my dropshipping website on this platform, and my new experience with setting up is wonder. You call the support agents to help you develop your dropshipping website and they do it, and im very satisfied about using this platform for growing my business with e-Commerce has been I real Job. Ive been designing my website for 3- 1/2 months now and i really do want to launch my site

Shopify has been a game changer for my business. It’s made everything so much easier and to have everything in one place is a god send.

Shopify is great

Great for making website! Best and easiest choice

⭐️⭐️⭐️⭐️⭐️ Keith went above and beyond to help me with my Shopify account. He was patient, professional, and explained everything in a way that made the process easy to understand. I truly appreciate his support and highly recommend working with him if you need help!

awesome awesome awesome

Fantastic technical support provided by Maureen today via live chat :)

No customer support! Can't talk to a real person. UPDATE: They're is customer service and real people, and they are great!

Very glad I made the switch to Shopify. It's a little more expensive but the functionality is amazing if you want to grow. App add on costs can build but it's worth it for the right apps. I find the customer service very supportive too. Thank you Shopify

Jun was able to support my request very well and i had a better understanding with him

Easy to use - just about to hit 100 orders in just 2 months

We just processed our 10,000th Order through Shopify. I'm not sure why there are so many bad reviews, but we love it. Is it perfect? No, nothing is, but it is very powerful, and I have been doing this for 4 years. I am always learning and implementing new things to make it better. It can be confusing, very confusing, but my experience with almost every issue with support has been positive. Are there things I wish I could do? I can't, yes, probably, but most of that is on me for one of two reasons: 1.) I'm not smart enough to figure it out or even ask the right questions, or 2.) I don't want to pay someone or for an app to make it work when there is a solution. The one thing new users need to understand is that it is very powerful, and you need to walk before you run. There are a ton of add-on apps to help you, but they can slowly and sneakily drain your profits. The hardest thing for me to master, and I still haven't, is Shipping. I sell luggage and ship what is basically large empty boxes. Getting the shipping correct is an issue I have yet to conquer. Lastly let me say my store is far from perfect, and isn't all that I want it to be... But it works for us... with nearly $700,000 in sales both online and in our store front... we are doing ok... B. Robertson - Owner Traveling Bags New Berlin, Wisconsin

As a seller, it’s brilliant and life changing. We could never have gone online eCommerce without them. As a small business we had quotes from $25k to $40k which meant we never did go online until Shopify came along.

Great App i use it 1 year and im happy with this expeince

Shopify are at end of the day no better than scammers

A simple, easy and cheap way to get started selling products online, and the support has been amazing.

Shopify is a best selling platform

Thank you so much 🙏👍

⭐⭐⭐⭐⭐ 5-Star Review for Wix Wix has been a game-changer for my business. As an entrepreneur juggling multiple ventures—from my cleaning company to my online travel agency and digital products—having a platform that is flexible, powerful, and easy to use is everything. I built my site Better Options Travel on Wix, and the experience has been nothing but excellent. The drag-and-drop tools, apps, SEO features, and integrations make it simple to bring any idea to life. What I love most is how Wix gives you full creative control without needing to be a professional designer. My website is performing well, my pages load fast, and managing bookings, forms, and content has been smooth. Wix truly empowers creators and business owners to grow, experiment, and scale. I highly recommend Wix to anyone starting a business or looking to elevate their online presence. —Allan

Wix is very easy to use even for inexperienced persons like me. the settings are easy to find and the explanations when needed are also available. The structure of the articles is made easy by the different templates available and so is adding pictures, using SEO settings. A real pleasure to use and work with

After two bad starts and a lot of wasted time on square and Shopify - I found Wix. Everything is included ! No additional service needed - Customer management , email campaigns, product catalogue, stock keeping, calendar, digital products and more. Perfect for my new business - selling paint kits and hosting creative team building events!

Wix makes it extremely easy to build a website.

a very good task by Engineers. I like it. They enable people with no code experince to bring what you want to the world.

A reliable, responsive business. I'm never disappointed, and I never have to wait to have any issue promptly resolved. They've made my life easy and stress free.

Wix is an easy-to-use website design program for users like me who don’t have a lot of experience. I would highly recommend it for anyone who wants to put together a professional-looking business introduction to potential clients.

It’s been 5years with Wix! Wix continues to be a great asset and partner to Rafscoaching LLC! Tons of our clients love their experience on our site it has really made a positive impact on their entrepreneurial journey. From an owner perspective wix has made my operations so seamless so I can continue to deliver in assisting entrepreneurs in starting their business, establish business credit and much more! Thank you Team Wix!

Title: Wix made building my site a success Review: I’ve been using Wix to build and grow our site Vauxhall Owners Club of Australia, and I couldn’t be happier with the results. The platform is intuitive, flexible, and packed with features that make it easy to create a professional-looking website without needing advanced technical skills. What impressed me most was how quickly I was able to get my site up and running, and how smooth the process has been since. The templates are modern and customizable, the tools are powerful yet user-friendly, and the support has been excellent whenever I needed guidance. Thanks to Wix, my site is thriving, and I feel confident recommending it to anyone who wants to start their own online journey. It’s a platform that truly empowers creators to achieve their goals.

Luke Tyler was great to work with, very knowledgeable and super fast service. Luke checks in on me every once in a while to see if I need help with anything. I’m extremely happy with the service I’ve gotten from wix altogether.

Wix is a very user-friendly platform. We've been very happy with the whole process of setting up our online store, Jen's Wreaths.

I use WIX for 7 sites , It's CLASS! I enjoy the challenge of finding new ways to achieve the desired effect and WIX makes that easy, plus their support team are mostly OK Best KeefH Web Designs

Awesome Website Builder For Anyone I had used it for one day and I had gotten 4 visitors and I would recommend it to a friend/family member. Thanks Salvatore Brazinsky

I found my website developer on Wix. I spent about a hour looking at reviews before making my decision and finally going with Allvertisement. Tyler was AMAZING! He was personable, professional, quick affordable and did and truly amazing job. Will be using for the next 2 websites.

As the team behind Prajnaa.in, a farmer-led Himalayan wellness brand, we chose Wix.com to bring our vision online — and it’s been a rewarding experience. Wix’s intuitive design tools allowed us to craft a website that reflects the purity, authenticity, and seasonal rhythm of our farm offerings. From showcasing our hand-harvested turmeric and ginger to presenting our nutrient-rich millets and apples, Wix gave us the flexibility to highlight each product with clarity and warmth

I highly recommend Wix to build a website . The customer service is amazing there quick to respond and help. Tyler Luke is on call anytime or day and I feel confident in him that he truly has my small business in his best interest. My customers are always complimenting me on how much they my website and how easy it is to book appointments. I have had Wix for 5 years and have not had any trouble and they have been a delight to work with.

I really love my Wix website! The layout is clean, modern, and easy to navigate, which makes shopping a smooth experience for my customers. My store is secure, giving both me and my shoppers confidence that all transactions are protected. Customers have quick, simple access to all my products, and payments are processed fast and deposited directly into my account without any hassle. Overall, Wix has made running my online store efficient, reliable, and stress-free.

It's a really great app that helps a lot in getting excellent results and helps businesses grow.

A great platform!!!

I start more than 10 years ago to use wix for sharing to the public my automotive advetures and experiences and year per year grow up my fan base worldwide, I am thankful to this platform and to the people who working on it for the great support to my job. Thank you wix!

Khalil was a real pleasure to deal with - proactive and customer centric. Really helpful, thank you!

The GoDaddy site is confusing, Alaina my representative, helped me through it. I’ve been using GoDaddy for years with my 4 domains and representatives like Alaina is why! Bobby

Quick efficient, friendly, and thorough

Outstanding support with a calm approach. They put me at ease, effortlessly, with a human flair. Thank you.

Unreal experience and a really great way to have a Xmas party or team building opportunity. Rob made the experience enjoyable with his banter and good vibes. Definitely recommend and will be back with friends.

I have my website builder, domain, email since 2017 and it has been a great service to me. Today 11-21-2025 I had an issue and contacted support; the agent was fast at resolving my concerns.

Ricardo, your GoDaddy representative, listened very carefully, gave me options, solved my issues and got my website up and running again. Many, many thanks to him and GoDaddy!

My agent understood my issue and was able to meet my needs.

On time , called me through every step . No problems at all

Very polite, professional and supportive

Excellent customer service every time I call.

Excellent technical support to efficiently and effectively resolve three different requests!

I called to inquire about the purchase of a new domain and have it link to an existing domain that I have with GoDaddy. Troy was very pleasant and walked me through the process very easily. I have been with GoDaddy for many years and is my "Go To". I always get a live person within a very short time. Thank you, Troy and GoDaddy

Alan was extremely helpful. He took his time to resolve my issue. Great customer service. Thank you Alan!!

Adrian was very knowledgeable, helpful, and demonstrated great customer service.

Customer Service Representative named Angel assisted me with patience and speed. He was truly an Angel. Thank you!

Tisha, the customer service rep, was EXTREMELY experienced and knowledgeable. She knew exactly what I wanted, guided me through the things to check off, and sent me a doc that covers the subject. Tisha was also very pleasant to talk to.

Judith amazing customer service!!!

I ran into some issues purchasing a domain which I hadn’t happened before. I called the support line and was pleasantly surprised that I was connected to a person. Donald was awesome and resolved my issue.

I just had one of the best customer service experiences of my life thanks to Quinn at GoDaddy. I originally called in to upgrade my plan to WordPress, but Quinn ended up helping me discover options I didn’t even know existed. His personality was strong, upbeat, and unbelievably positive — the kind of energy you don’t expect to get from a support call. From the moment we started talking, it felt like we just clicked. He made everything clear, easy to understand, and honestly enjoyable. It’s rare that you get off a customer service call feeling better than when you started, but that’s exactly what happened. Quinn didn’t just help me upgrade — he helped me take a big step forward with my business. I genuinely appreciate the time and attitude he brought to the call. Absolutely amazing experience.

I have been with square since the beginning in 2009. I would not change to any other company and I have been approached by them all. I simply tell them if you can guarantee this one thing I will leave square in a heart beat and so far none of them can. That’s simply making funds available right away. I love that about square where I don’t have to wait to have access to my money. I love the platform I can’t wait to get the new hand held that will really help my business. When I had my store front and I needed help I called the number a live person answered and resolved my issue this was on a Sunday. Thank you square you have a loyal customer for life

I've been using Squarespace for a while and it's been great for me. I came across this reviews page randomly and I'm shocked by the rating. Please remember that people are 99.9% likely to leave a negative review when dissatisfied and 0.01% to leave a positive review when satisfied. There are millions of people satisfied with Squarespace so don't be intimidated by this reviews.

My workplace uses Squarespace and we have had no issues with our site or the orders system as long as I can remember

I've been using Squarespace for many years and have built lots of websites with them. I saw these negative reviews today on Trust Pilot as a new client was worried when they saw them. I was quite baffled and sent Squarespace an email through their website to see how they responded. A human(!) got back to me in less than 20 minutes. I have asked SQ some really stupid questions over the years as I panicked over something or other and it was usually a internet reception issue not a them issue and they have always been helpful and polite. It's template based web service - they don't actually build it for you - but they have so many resources to help you build a great website. If the quality of your products and photographs is good and you are able to line things up you will have a website to be proud of. Some of the reviews here are outright nonsense, for example, the "payment scam" suggesting payment is taken when the trial has ended and the reviewer didn’t sign up with thousands taken out over years - Squarespace lets you take out a trial for an unlimited time. It actually says on the website 'Sign up for your free trial, no card required". I have ten websites currently on the go and have never been asked for payment details until I wanted to go live so I don't understand that at all. I've also never had an issue with overpayment or cancelling on a site. They send reminders to the email you sign up with, you can remove your card details. Also who doesn’t check their bank statements for years? I can't speak about interfaces with google - I don't use them but the other interfaces I do use work very well. Other website templates I've used haven't produced the design results I wanted and were a pain to use. I highly recommend Squarespace for the creative industries because it's really good at what it does and sites look great.

Reactive and efficient customer support. Thanks Thomas W. For the fast resolution.

Super helpful and easy to reach customer service. Will go over and beyond and create step by step videos to help you tackle your problem

If you write an email the customer service is beyond excellent. I had to cancel an order. A real person answered. We had a back and forth because I just didn’t want to bother figuring out the link to cancel so she did it for me. Most companies that use AI will answer emails with a human. Breeze Airways doesn’t even have a phone number but my email got the result I wanted.

I especially wanted to write because I don't understand why there is negative feedback written about Squerspace The negative feedback written about Suquerspace is probably being submitted by competitor firms. For a long time I used a very famous name's web page builder, despite being a very big name, it was slow and never adjusted the mobile phone properly, an error would always occur shortly after publishing the page. Now I am very happy with Squerspace, it is fast, easy and everything is created properly. I am also happy because it has advanced design settings. Thanks Squerspace.

As a website designer, I've been using Squarespace since 2011 and love it. I've built 82 sites for clients and it continues to be the best website builder. On the rare occasion I've had to use customer service, it is always extremely prompt. For example, today a client accidentally purchased the Business Plan instead of the Personal Plan. Squarespace responded within one hour and the refund is on its way. Their support forums and help videos are always up to date and the forum community is incredible. I've used both Wordpress and Wix in the past (as have many of my clients) and they all say they prefer Squarespace because it's so user friendly.

Incredible support. Just wanted to say a huge thank you to Lais T. who helped me massively with my website. Great service :)

perfect Thank youx🙏🏻

Website has been easy to set up, edit, and no issues so far. I like the designs and its been a stress free experience. I have not called them.

I have built over 100’s of websites on this platform and I cannot fault it! The bad reviews just don’t make sense? Is it something that users do to break it? I am very surprised by so many bad reviews. Non of my 100 website owners ever contacted with any issues…. I think competitors paying 💰 to kill Squarespace… cause it is the best platform by far.

They have the best customer service I ever received. Reply to emails within hours ans sometimes minuts being super helpful. I just made a second website ans I am very happy. Been using it since 2018.

I just signed up for Square space. I do love the ease of creating a website. That part I'd give 5 stars. Easy and beautiful. They offered Google workspace for a yr free with my account. It worked for 2 days. Then I was told my business email was sold by them. I was locked out of my Google workspace account. So for the last 2 days I've been trying to get a response from them. Nothing is happening. (Update ) Square space got in touch and I was able to fix the problem with Google dashboard. If you can't get a response from the website reach out on fb messenger or insta. Both of the sources responded pretty quick.

First off, I'm pretty sure all the negative reviews here (as of this writing) are paid for. I found the really low Truspilot rating on a Squarespace competitor's website and was quite shocked so came here to investigate. Whenever I've contacted customer support, I've received responses within hours. On some occasions, minutes... and I've always had any problems resolved very quickly. Anyway, I've been using Squarespace since 2015 and it is hands-down the best DIY web builder out there. Some of the limitations can be annoying, but given the ease with which you can put up a website and maintain it, it's not a deal breaker. The templates are an easy springboard to get started, but you can customise them quite a bit. I'm now grandfathered into an older version and migrating to their newest one. They've been good enough to offer the difference on my remaining subscription back as a refund.

I used Squarespace to create my website drawandplan.com and am very happy with the results.

Surprised to see the number of negative reviews here. I've been a SquareSpace user for multiple years and can only speak highly of the platform. The interface is incredibly user-friendly and packed with innovative features. With its 'What You See Is What You Get' drag-and-drop functionality, building an exceptional website is a breeze. And for those with coding skills, there's an option to inject custom code. My own website, coinpunkz.com, is a testament to SquareSpace's capabilities, and I couldn't be more satisfied. The customer service experience has been nothing short of excellent. I even had an instance where I needed a partial refund due to a mistake on my end, and it was processed smoothly. Thank you, SquareSpace, for being a crucial part in realizing my business aspirations. Without your platform, I'd be doling out thousands to web development experts and being continuously dependent on them.

Honestly, been working with Squarespace for a few months now. It has a few small issues I am working on resolving, (possibly user error) but the help desk is fantastic. Highly recommended from me. Divergentparty.com

My experience with Squarespace has been consistently positive and rewarding. The company excels in several aspects that contribute to a great user experience. Firstly, Squarespace's visually stunning and modern templates provide an excellent starting point for creating aesthetically pleasing websites. The user-friendly interface and intuitive design tools make the website-building process efficient and enjoyable. The comprehensive set of features, including e-commerce capabilities and integrated analytics, offer robust solutions for diverse business needs. Additionally, Squarespace's reliable customer support and extensive knowledge base ensure that users receive prompt assistance and guidance when needed. Overall, Squarespace's combination of design quality, user-friendly interface, comprehensive features, and excellent support make for an outstanding experience.

Easy to work with, timely deposits. the only wrinkle was that the debit card does not work!

I like how easy square is to use, I can guide through it in a breeze.

The ease of using the devise

Easy & user friendly

It’s very convenient and easy to use!

Awesome app to get you started as a business or dor yourself.

Extremely easy to use. Customers like it too.

great sistem,easy to work

Super easy to use and set up!! Has made my business much more Productive and Professional!! Thank You Square!!

I have been holding a free account with Weebly for building my website until I decided to be "grandfathered" as a Pro-Account holder in the then promotional campaign back in December 2012. During all these years, whenever I have had issues with building/ rebuilding my website or changing the domain name that I buy from namesilo, I have always had prompt reply and assistance from the weebly team (now square). Also, the user interface for building and editing website from a desktop browser has remained simple and use friendly despite more functions and apps are added. Keep up with the good work.

Great! Never had issues

I love the service from Square

Before Square all my other pin of sale systems of glitches and itches which square everything was perfect thank you Square

Makes taking payments super easy and fast.

Well, a lot of my valued customers don’t carry cash so it’s good to take payments in another way. This Square, really comes in handy. Thank you.

Love how square has the easy to use system. Everything is self explanatory

So far excellent no complaints.

Great prices great product easy to use

Reliable fast and friendly

My experience is great because it helps my business run smoothly.

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.