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I have just launched my startup and Shopify has made things very easy for a non-techie like me

I use shopify for my brand everyday. its the easiest software without any complicated or hard to use tools

I have been using Shopfiy for more than two years without any issues. They are a bit expensive in terms of subscription and selling fees but it is totally worth it!

Some customers report difficulties getting timely assistance and resolving technical or account-related issues through customer support.

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UPDATE: Shopify’s Trademark Infringement Process Shopify has taken down the infringing website and protected my Australian Trademark (IP) - Shopify removed the website completely. I am very satisfied with their follow up and policies. I wouldnt hesitate to utilise them for my website in the future - specifically for this reason. It took some time to obtain this result but I am very happy with their customer support and policies. -------------------------------------------------------------------------------------------------- I am extremely disappointed with Shopify’s handling of an ongoing trademark infringement matter. I am the owner of the Australian registered “Aroma Bay” trademark (Trademark No. 2578574 ) and have formally reported another Shopify store ('Aroma Bay Luxury Candles' Australia) for using my trademark without authorisation. Shopify investigated the complaint and subsequently contacted the store owner, advising them to stop the trademark infringement and warning that their Shopify store could potentially be taken down if the infringement continued. Despite this concern being raised approximately one month ago, their website remains operational and the unauthorised use of the “Aroma Bay” name continues. I will now be seeking legal action in relation to the unauthorised use of my registered trademark and will be pursuing the matter against the operator of the infringing business. However, Shopify also has a responsibility to provide meaningful protection for legitimate trademark owners using its platform. Once a trademark infringement complaint has been submitted, investigated and the merchant has been formally notified, Shopify should act promptly where the infringement remains unresolved. At a minimum, Shopify should have an effective process for suspending or restricting accounts that continue to use another business’s registered trademark without authorisation after receiving a formal infringement notice. Small businesses invest considerable time and effort into building their brands, and registered trademark owners should not have to repeatedly chase a platform to have obvious infringement addressed. I am posting this review so other trademark owners are aware of my experience with Shopify’s trademark infringement process. Shopify — I, and millions of Shopify users, would appreciate an explanation as to why this Trademark infringing account remains operational despite the trademark complaint and notice already issued?

Amazing. I had an issue with my website page and the live support was amazing. Nesty took control of what I needed and fixed the problem. Kept me fully informed through the process. I am so impressed with the level of service I’ve received so far! Thank you.

I was having trouble with a terrible company that misled mean item and being very difficult if impossible to give me a refund without posting the item at own expense to china…( not Alteringham where it came from!) I contacted shopify and within an hour a refund has been raised…so glad and relieved..we’ll done shopify Helen

I really loved using shopify and its featrues

A lot of these negative reviews are about poor experiences with companies that use Shopify's platform. It's up to everyone to research any unknown company you do business on-line with, no matter who the site is hosted by. As a retailer, I could not be happier with how easy it is for a smaller on-line company to integrate different functions. Shopify has been a lifesaver for us and our revenue has grown considerably at a reasonable cost

Fast and easy to order the 3d prints, I liked it.

Love the platform. We use it for all of my clients and their customer support (especially plus) is great

Ive been using shopify for years it really changed my life for the better, I will always love this company

I'm really surprised to see so many bad reviews. I've just had the most helpful human-to-human customer chat online with Violet C, who helped me consolidate multiple stores I had created in error, with a domain lost in the mix too. Thanks for the help... and here's to starting my business! Wish me luck :)

Shopify is a commerce platform that you can trust. Their AI, Sidekick, is user friendly. It does not go in circles like AI Tom from Sellvia. The store owner is in total control. From finding the right suppliers to setting up payment system, to complex website designs, Shopify got them all. Shopify is upfront and direct with their fee structures. There is no surprises and no hidden fees like Sellvia. Their setup is straight forward and simple. You do not need programing at all. If you want, you can custom design your store to your specifications. Or let Sidekick walk you through step by step. Shopify earned my respect and appreciation. IMO it deserve be nominated for Best Ecommerce Platform of 2026 Award.

I want to build my shopify please help me

From a developer standpoint, i'm always amazed by how this platform has evolved so quickly in the last 5 years. Super impressive.

I really loved using shopify and its features

Shopify are simply the best platform to use. Constant updates to ensure your business is kept up-to-date, absolutely faultless!

I really Loved Shopify.

Using Wix and building my website was a business decision it was the solution I needed to really bring my ideas and concepts to life. The tools and technology they have available for website building are the best and the ease of use was unsurpassed. Any questions I had during my site building was promptly answered and explained by their chat or amazing AI features. I could not be more pleased with the way my website turned out. It is everything I hoped to create and more. I would highly recommend Wix to anyone I know seeking website services.

I've had a WIX website for many years, which I use to run my business. I find the WIX platform easy to use. It is user-friendly and constantly improving. Many of their upgrades are free to use, and others can be upgraded for a cost.

I highly recommend wix! I am not great with Technology and never thought I could ever build a website on my own but I gave Wix a try and am thrilled at how easy it was. The chat bot understood everything I wanted and it helped me get my website exactly how I envisioned it.

Wix has helped me establish a website for my business, super easy to build by yourself but they also offer built in SEO’s to help do it for you. I’ve had my site for over 2 years and take advantage of what I can do on it, like email marketing, sending invoices, keeping track of foot traffic, live chats with costumers and my favorite, automatic translation of the entire site for people to view my site in their preferred language. Building my site through Wix helped my business stand out from others, make me look more professional about what I do. I never really had any issues with my site like at all, so I’d definitely recommend it to anyone.

Wix enables me to provide an excellent website.

Easy to set up! Great layout! Altogether very happy with it

I am well past my prime in dealing with complex things like developing my own website, but with Wixes help I was able to do it. Nora was a great help.

Wix makes it easy for a non-technology person to build a professional website. I can't believe how Wix made it possible to build my website in 2 business days. What a great solution!! Wix, you rock.

I had a great experience. The website was easy to use, the service was professional, and everything went smoothly. I am very satisfied.

Great platform, user friendly

It's great to have a clear structure within which to create your website the way you envision it and that's what Wix offers.

Setup was easy. i was able quickly set up the whole webpage

Amazing site for hosting!

It’s very simple, provided you have a clear idea of ​​the type of experience you want to share. Aria is a great help, and the platform is very intuitive. I don’t know anything about programming or how to build a website. Yet, here we are—with a website on par with those of larger companies in my area.

if you want to do it easy, this is the app

Wix has given our little parish a big voice! I absolutely love Wix! It has enabled me to create a colourful, distinctive and informative website for our small rural parish in Dumfries & Galloway, Scotland. What I particularly appreciate is the tremendous creative freedom. With so many design options, layouts, pages and multimedia features, I have been able to create something with its own character rather than a conventional community noticeboard. Our website, Discover Kirkmahoe, brings together local history, photographs, countryside walks, community news, events and practical information. One feature that particularly impressed me was being able to upload a 54-minute oral-history recording of a local postman reminiscing about his working life. What a wonderful way to preserve community memories for future generations! Our visitor numbers are improving, which is enormously encouraging for a small community. Although we don't use Wix's commercial facilities, I cannot praise its website-building features highly enough. My advice to other users is to explore, experiment and let your imagination run free. There is so much more available than you might initially realise! Wix has given our little parish a wonderful presence on the internet, and I couldn't be more delighted.

WIX is super easy to use! Even without any web design experience, you can build your own beautiful website. It’s customer service it always available and helps you with any issue you might have. I am really happy and I will continue to use it with much pleasure!

I love this sevice a great building block we were able to get everything in one place and business is much smoother

I find WIX very easy to navigate and there are a lot of template options that you can customise yourself even if you aren't particularly savvy. Plus there is always a useful solution to any issues and help when you get stuck. The technology is up to date and improving constantly, I have my website linked to Stripe for payments and Xero for accounting. I love the professional look of my website and I did it myself!

Creating a website can be a daunting and frustrating task, but not with Wix. My former website, using a prominent company, involved endless attempts to resolve problems making me doubt it would ever be finished. Wix, in contrast, was simple, straightforward, and a rewarding experience.

John was very helpful and professional in his approach and resolve to my situation aka problem with Go Daddy.

Your incredible support reepresentative Shakeena is an absolute godsend for me, she took the time to listen to my situation and using the kindest words helped me get through a process that I honestly didn't feel I'd be able to correct my situation. She truly listened to me and had empathy for me. Thank you Shakeena!

Tonight working with GoDaddy tech support member "J" is perfect example of why I am a loyal customer. No other domain or web company has the continued consistent excellent tech support with people that are brilliant in what they do but kind to work with.

The representative answered all of my concerns

Jonathan was very. helpful and provided me with amazing customer service. Jonathan helped me install the SSL. He is very professional, patient, and knowledgeable. He should receive an employee of the month award and a raise.

Everyone has been so kind and generous with their time I am very happy with Go Daddy III

After I spent some unbearable minutes with AI, I got through to RIcky. He was great, treating me as if I was a real person... oh, wait. I am.

Quality, polite customer service. Had a complex problem transferring domain and emails from another host. Melanie was patient and knowledgeable and worked with migration team together my transfer completed. Thank you!

I had a lady stay on the phone with me for atleast a hour to make sure I was in contact with the right department to resolve my issue. And she was so patient about it, I had held on 30 minutes before her and the call was dropped. I was insisting she wait with me because if they didn't answer for her, I would never get thru 😅😅

Professional problem solvers fixing broken links make life great. Thanks!

Leslie was extremely sweet! She was very patient and walked me through everything thoroughly. Very knowledgeable with helpful suggestions. Great customer service!

There must be alternative ways to solve the code problem in Egypt because I cannot access my account for this reason.

I have dyslexia, ADHD and quadriplegic and always use pen and paper. I'm 46 Years old, I'm learning how to use computers and ecommerce with any problem-solving by a phone call the service team has helped me and been patient with me. Guided me through the steps to help me reach my goals. Supper happy and stoked!

Joshua was amazing! He had every answer I was looking for. I can not say enough about haw helpful he was. Thank you! Eric of Vanguards Peptides.

Laura was absolutely brilliant 🤩 thank you GoDaddy for the excellent customer service that I recieved from Laura excellent is the word that best describes Laura

Marc Boxer was the most experienced goal. Daddy representative I ever had and was very knowledgeable and sincere and helpful. He walked me through my entire profile and streamline it to my benefit and gave me the best option options available. It was truly a pleasure to work with him.

If you all didn’t have Sophia on your team I don’t know what I would have done. She kept me calm and made sure she did everything she could for me.

I got hung up on the web site...a credit card issue, which turned out to be fortuitous. The guy that helped me (Chris) was amazing. He got exactly what I needed. I am so pleased with the service and he added a lot of personality into the experience!

Kiara with GoDaddy was able to setup my Point of sale, Point smart terminal v3 for my new Airo built website. She also cleaned up my messy dashboard. I've been with GoDaddy well over a decade with that said my websites & payments dashboard accumulated a lot of my unnecessary mess. The Poynt smart terminal V3, I recommend this device professional look and technology, if you are in person as it also prints paper receipts. You don't normally don't get that with handhelds of other website platforms.

My issue was complicated. Cole was incredibly patient, very knowledgeable, and walked me through the solution step by step. We were probably on the phone for 30 minutes. I was very impressed!

I switched over to squarespace from another host site, and I am really happy that I did. Squarespace has been easy to use and easy to build a site. My last host I felt like I was spending more time correcting my site than actually working on my business. Squarespace makes it easy to have a cohesive and aesthetic site, while offering all the features I need. Their customer service is also incredible whenever you need help.

I had 2 accounts that I needed to consolidate, and self-service path wasn’t clear. Chat support handed me off to a human, who walked me through, cheerfully and patiently, and sent post-call followup items within minutes.

The customer support was excellent and I was very pleased with the outcome

Unbelievable support provided when trying to link with Google workspace. The employee went above and beyond to help me out. That was exceptional customer service.

I was not able to send emails to new recipients which was very detrimental to my business. I found out how to fix the problem by changing settings on my domain, This, I was unable to do or know how to do. I contacted the live chat at Squarespace and revived guided help step by step until the issues was resolved.

Very helpful and friendly staff

The service was seen less, responses were given promptly and I was extremely satisfied. Honestly one of the best online experiences I have ever had. Excellent work guys.

it was easy and fast to get in touch with a Tech with steps to fix my problem

Very responsive and accommodating customer service, user-friendly website builder

fast solution from support team, just a days for transfer my domain, salute

Still new to squarespace but excellent customer service so far. Easy to use with tons of resources. Customer support is great.

Super helpful. Thank you

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They get it done right

Excellent response and quick turnaround.

Tech support took care of the problem efficiently.

Help agents were excellent.

Quick and easy chat fix.

I really enjoy how easy it is to make a website through Squarespace. I would recommend using it to everyone.

They helped me change my subscription after I already paid for the annual. This was extremely helpful to my current financial situation. They worked quickly and efficiently.

Awesome easy to use and Loans were awesome and easy to pay back. Customer service is great they handle disputes to satisfaction. Overall best app

Square payments square loans helping for businesses and squares customers services

Square had excellent costumer service and were very helpful.

I was not able to resolve an issue on the site. Via email I enlisted the support of the Square Customer Success team. They replied and quickly resolved my issue. I find SQUARE a reliable tool for point of sales.

I had been using Square for over 5 years, I am very greatful, Square is perfect for my small business, easy to set up, easy to maintain, and it has many tools that can help any small business get financially organized. I really LOVE Square! All of it!

Square is easy to use and you know exactly what your fees are going to be. You get your money quickly and it is awesome! Only thing I would like on the receipts is a notification that it is international. I don't always work the gift shop so I don't know who is international or not. It would be a time saver.

I was extremely impressed by the exceptional level of courtesy and professionalism shown by Peggy. Thank you very much for the outstanding service!

Square / Weebley always solve any wee problem I have.

Perfect and very convenient

I wanna thank Les, it was quick and professional support with my account issues, really appreciate it, thank you Les best customer service

Square has allowed my business to grow in more ways than one. Their equipment, loans and credit card has given me leverage to make my business the success it is today!

Been using Square for over a decade with no issues. Very easy to invoice my clients. Also, their loans have really helped with cash flow, and I get to choose the loan amount and also get to choose the percentage of each sale for payback.

Absolutely amazing with disputes.

I LOVE SQUARE THEY ALWAYS ASSIST ME AND MAKE MY EXPERIENCE EASY AND SATISFYING THANK YOU SQUARE

Filing a dispute for an unknown/unrecognized charge on my square account was surprisingly fast and easy. Then to my surprise my dispute was resolved in my favor on less the 24 hrs., and the money was refunded back into my checking account immediately. There was no hassle, no back and forth emailing, no forms to fill out further explaining my issue/dispute. Square gave me the benefit of the doubt, believing me wehen I said that I was unaware of the charge, a gesture not often given these days. I appreciated the effortless and hassle free dispute process.

I have been using Square for 4 years. This was going to be a bad review. But Square actually took care of my concern in a matter of hours and not days like I expected. I had a larger than normal payment from an out of state client. I use Square for estimates, invoicing, banking crypto, and I like the sales reports. This client paid an invoice I emailed by clicking on the pay now button. Square froze my account and sent me an information request. It seemed silly at the time because all of the information they asked for is all in their system since I use them exclusively for my business. But I filled in the information. Then I called customer service and they explained that it would take a few days for the investigation to be completed. I was ready to start using my local bank for cc processing. But then a couple hours later, not days, I received an email that the review was completed and my account was fully activated again. Since I understand that fraud is real, I can't really complain about a few hours of inconvenience. Now I know the process. I will take losing the ability to withdraw funds for a couple hours to have the peace of mind. Square is a little expensive. But the platform works great for me. The invoicing app is straightforward and allows for custom logos and disclaimers. I would recommend Square to anyone.

Easy to make a dispute and it was resolved quickly!

They take care of you. No worries.

Prompt service follow-up and communication. Fast resolution with a reasonable amount of work and information for me to provide (with no inconvenience). Although it was written, I felt heard, and the representative (Les) was diligent in resolving it with a more-than-satisfactory outcome. Back in business in no time!

A weebly domain setup issue, which was resolved quickly and with outstanding customer care

At Big-Commerce these guys are doing terrific job. We call many times on Fridays and they worked on it until late in the evening. I recommend it to my friend Jane. He is also looking for an web development agency.

fraudulently debitted £2599.52 from my account and refused to refund avoid

I spent 2 days trying to reach someone there to open an account. I can't get a response from them. If the service is that bad trying to open an account I'm afraid to see what happens if you have a problem