I have been a customer with GoDaddy for over 20 years!
I have been a customer with GoDaddy for over 20 years and the level of service and knowledge of their call representatives like Adam is absolutely amazing! Keep up the great work and praying for another 20 years!
When it gets to the point where I'm…
When it gets to the point where I'm lost (I'm old) the GoDaddy Guide saves my project. Ryan was very helpful and fixed several things I never would have understood.
The rep explained very well
The rep explained well
Daniel is a Rockstar !GoDaddy’s rep was available on a Sunday…
GoDaddy’s rep was available on a Sunday afternoon to resolve an issue I was unable to resolve myself. I appreciate Daniel’s expertise and willingness to spend the time to correct everything with me.
Fantastic knowledge and representation…
Fantastic knowledge and representation with the customer rep that helped me with my website, great job. Dr. Dhana.
MonaLiza was very kind and attentive
MonaLiza was very kind and attentive. She got all my problems resolved and was so helpful.
Did a fantastic job
Did a fantastic job! Thank you for all your help in getting my website back up and running!
I had an excellent experience with…
I had an excellent experience with GoDaddy support today. John was extremely knowledgeable, patient, and professional. He quickly resolved the issue with my Microsoft 365 email and got me back up and running so I could return to business. He also reviewed my account and helped lower my yearly fee, which I greatly appreciated. John truly went above and beyond to make the entire experience, easy and stress-free. Thank you, John, for the outstanding Customerservice!
The phone call was easy and Sebastian…
The phone call was easy and Sebastian was very helpful. We figured out my mistake very fast!
The Representative was relax
The Representative was relax, nice to take with helpful respectful, polite and very professional
GoDaddy is the go to for websites
GoDaddy is the go to for websites, they have been very helpful and definitely recommend!
Real people/ real customer service
It is wonderful to be able to talk to a real person and not a machine. The person I talked to was incredibly professional and knowledgeable. He was able to quickly give me all the information I needed and make any changes that were needed without the frustration of trying to work with a robot and getting nowhere. It really makes a huge difference
The cs representative Daniel was very…
The cs representative Daniel was very knowledgeable about the products. He was patient friendly and professional. Great guy!
Happy GoDaddy Customer
I was frustrated when I called, but Anthony took the time to listen and fully understand the outcome I was trying to achieve. Throughout the call, he reassured me that he would resolve my issue before we ended the conversation. Not only did Anthony address my original concern, but he also asked thoughtful follow-up questions that led him to adjust my account settings. As a result, I am now able to access the full functionality of my Microsoft 365 account. I truly appreciate Anthony’s patience, professionalism, and commitment to providing an exceptional customer experience.
Problem solved quickly
Representative was knowledgeable and efficient. Solved my email issue in minutes and refunded an erroneous charge I incurred (my fault).
Excellent Customer's Service
CS rep was very polite, very knowlegable and offered to do things that helped me tremendously. Rep is top notch. He is more valuable than one thinks. Great job.
Customer service went above and beyond…
Customer service went above and beyond to help me with my problem and solve the issue
Great very helpful
Great very helpful
Christian
I had an outstanding experience with GoDaddy support tonight, specifically with Christian.
I was moving my business website and transferring my domain from WordPress to GoDaddy, and the process had become frustrating and more complicated than expected. My website is a critical part of my business and is where the majority of our new business is generated, so getting everything transferred correctly and getting the site back up and running wasn't something I wanted to wait until the next business day to address.
It was approximately 3:00 a.m. Central Time when I contacted GoDaddy, and I cannot overstate how valuable it was to have knowledgeable, 24-hour customer support available. Instead of being forced to wait until morning while an important part of my business remained offline, I was able to speak with someone who could actually help me right then.
That someone was Christian, and he was exceptional.
Christian immediately understood what I was trying to accomplish and knew exactly how to handle it. His technical knowledge was extremely impressive. He walked me through the process, verified everything along the way, answered every question I had, and made sure the domain transfer and website setup were being handled properly before we ended the call.
At no point did I feel rushed or like I was receiving scripted answers. Christian was professional, patient, confident, thorough, and genuinely interested in solving the problem.
There is a big difference between simply offering 24-hour customer support and having highly competent people available at 3:00 in the morning who can actually resolve a business-critical problem. Tonight, GoDaddy delivered both.
I've dealt with plenty of customer service and technical support over the years, and Christian was easily one of the best representatives I've worked with. GoDaddy has an exceptional employee in Christian, and I sincerely hope he receives recognition for the level of service he provided.
Five stars for Christian and five stars for GoDaddy for making this level of support available around the clock.
Professional Service Pleasers
For starters, They have live reps to answer my questions opposed to using AI. That's worth a million to me because with AI, often I have found not to have choices, just generic answers. GoDaddy seems too have a well staffed support team. I was told that I'd have a four minute wait, which is really nothing in today"s world, compared to most sites for a live rep. which turned into a four second wait. Joshua was very professional and knowledgeable about GoDaddy's products. I am looking forward to working with him again when I switch my website over to GoDaddy. My other site doesn't have live human support any longer which is reason enough to switch hosting.