Honest. Reliable. Trustworthy
Best service ever, completely reliable, it’s great when a company actually sticks to their word. Lucy is especially amazing, she guides you through from start to finish, making you feel at ease, answers to any questions I had. She’s golden.
Would highly recommend using their services. You will not be disappointed. They go above and beyond. :) have never let me down. Highly recommend!
Domain Name Renewal
I wanted to renew a couple of domain names and the service provided was courteous, prompt and efficient without spending too much time doing it.....Ishwar
I am not very technically minded
I am not very technically minded, so having the ability to live chat with this company, they take a minute to do what takes me hours when scanning through from instructions. Always available when needed.
Ley was Fantastic
Ley was Fantastic! Very helpful when covering the detailed processes. Ley was very knowledgeable about all aspects of the email installation process. I was very lucky to receive her help with my technical issues.
Very good customer support today.
Very good customer support today.
It was Lee Wagwag that was very helpful…
It was Lee Wagwag that was very helpful He listened to the issue, (multiple people using gmail were not receiving the sent emails to them; however the sender was not notified about the "answer block"; Lee W. searched the issue and arrived to a conclusion;
We expect successful resolution of the issue by 5PM today.
Great Company
I cannot express how wonderful it is to do business with Network Solutions. The representative, Devin, who assisted me today, is an incredible asset to the company, and Network Solutions has been invaluable for my business. Given my long list of housekeeping items, I anticipated spending two and a half hours on the phone to address changes to my five domain names, each with multiple email addresses. Surprisingly, it took less than an hour and a half to complete all the tasks on my list, along with additional items identified as a result of my changes.
taxexpertnow.com Customer
15 hours ago
The representative was very patient
The representative was very patient, professional and knowledgable.
Michael Swenson C/O Kathy Whit
15 hours ago
Great technical and billing help in an age where most vendors don't
I've always been impressed with the technical and billing assistance. The up-front AI is pretty good, but it is nice to know that with a click I can get a tech on the line.
Great Support.
The representative who assisted me was very helpful and knowledgeable. She answered my questions and thoroughly explained the next steps. I could not be more pleased. Great job. Thanks.
Kudos to Sam!
Sam was great and helped me add the necessary advanced DNS records. He was very pleasant to talk to and very knowledgeable.
The rep Chris answered my questions and…
The rep Chris answered my questions and reviewed the domain issues I had.
Once I got by all of the ai bullshit…
Once I got by all of the ai bullshit the person was very knowledgeable and efficient
Akash is awesome and incredibly helpful!
Akash is awesome and incredibly helpful!
I knew that I was chatting with a real person
I knew that I was chatting with a real person and that was good. They resolved my problem in one interaction.
Helpful
The young lady who helped me with my problem was very nice and informative. I appreciated the patience.
Great Knowledgable help
This solution is forthcoming but I left the call excited that the solutions presented would work. Cust serv person was VERY knowledgeable.
Network Solutions Wins Again!!
Another interaction asking NS to help apply security and authentication changes to our email settings. As always, their Tech Support rep cheerfully implemented the required changes.
We have been using NS for 42 years for our domain listing. About 2 years ago we transitioned our email service to NS.
Our previous email provided was a friend who ran a 1 man shop that provided competent custom support.
My concerns of receiving the same level of support from a large corporation were totally unfounded!
We have used NS TS around 6 times to help with items that we understand the concept, but not confident that we could make the changes without making a mess of our services. NS has a 100% score for the issues we've presented.
Give NS a try! They perform and can help anyone succeed with a domain or email services!!
Resolving Problem receiving e-mail from one specific sender
I had a problem receiving e-mail from one specific e-mail address using my domain. The AI assistant was unable to diagnose the problem and I received personal assistance from Jay S. who escalated my problem to senior management. It took just short of one hour to identify and resolve my problem but she was great in keeping me informed and resolving my problem on the first call.
Good service
Very good service !
