Kavya was a truly spectacular customer…
Kavya was a truly spectacular customer service representative who solved a very stressful issue quickly, confidently, and really calmed me down as I was stressed about an issue. Kavya really stuck through with me and found issue I could not ever locate so for that Kavya is the reason I stay with name cheap. Absolutely the best performance ever. Give Kavya a raise!
Really happy with the support…
Really happy with the support experience. The agent was quick to respond, understood the issue clearly, and fixed it without any back and forth. Very patient, helpful, and explained things in a simple way. Made the whole process easy and stress free. Great support overall 👍
The Chat Person at Namecheap
The Chat Person at Namecheap - Ramyaa R - has been courteous, professional, quick, accurate and fixed my issues successfully
Very Helpful Service
Very Helpful Service. I've been using Namecheap for some years and have no regrets.
The customer support was great
The customer support was great.
The response time is also very fast.
Great service
Great service
I had an issue with an accidental…
I had an issue with an accidental subscription renewal for Relate SEO and Social. The customer support team was amazing! They understood my situation and processed a refund for two months as an exception. Very professional and helpful service!
Great
Been using them for years, price friendly and excellent customer Service
Namecheap has been by far the best and…
Namecheap has been by far the best and reliable hosting platform I have ever used. From their amazing staff ever ready to resolve any issues you have to their fast timeline in resolving issues. They are a company serious for business. And the best part their fees are not as high as their competitors. Kudos to the management of the company
Very professional and efficient
Very professional and efficient
One of best agent super friendly and…
One of best agent super friendly and help me for everything,
Thank you
Amazing value for the price
Amazing value for the price, all I ever need. As solo Freelancer
I love Name cheap for their timely…
I love Name cheap for their timely response and ready to go beyond limit to assist their customers. Love from Umar
first time to use it and i like it and…
first time to use it and i like it and so far i like it , it was easy to start and choose domain and also hosting and the site helped me to build the site
Namecheap Always Deserves 5 Stars
I've purchased domains and had my sites hosted at various places over the years since 2003, including:
2001-2004 - FreeWebTown and similar free hosts (no domains, only free subdomains)
2004-2007 - HostMonster
2007-2009 - HostGator
2009-2018 - 1&1 by Ionos
However, Namecheap is the only one that has consistently been great and never let me down. They are the only host and domain provider that I've stayed with ever since making an account with them.
Ionos used to be called 1&1, and that's what they were going by when I was using them. As soon as they changed to 1&1 by Ionos, everything started going down the drain with them. They removed cPanel and only offered an extremely limited Control Panel that doesn't really let you do anything at all. Ionos offers you the ability to buy domains ($17.95 per year) and hosting ($12 to $30 per month) for only $1 each (per month for the hosting, but only for the first year), but then they fail to mention how ridiculously HIGH the price goes UP at the time of renewal after that year is up.
I started with my websites on free hosts, like FreeWebTown, and eventually moved to HostMonster. When I saw HostGator's yearly deal in 2007, I switched to them, but by 2009, every single website hosted by them that used only HTML4 and CSS was hacked and destroyed. And I had to find another host--again. That's when I finally found WordPress in 2009 and moved to 1&1 (now known as Ionos Evolution). But, as mentioned above, when 1&1 became Ionos in 2018, everything went to crap with them too.
That's when I finally found Namecheap, and I have been so happy with their services ever since. My domains, hosting, and domain email are ALL with Namecheap. Every time I need to contact support (unlike Ionos' phone-only support), Namecheap has only live chat and email tickets, which are a million times better and faster for me. I have extreme trouble talking on phones, so I was never able to contact Ionos' support, and when I sent them emails requesting support, they never resolved anything, and they made excuses for why they couldn't have any other kind of support available.
In contrast to Ionos, I love that I can start a live support chat at Namecheap, and it only takes 5 to 45 minutes (depending on the issue) to resolve any issues I'm having, which are extremely rare. Namecheap's support staff is so helpful, quick, and understanding. I recently (today!) upgraded my hosting from Stellar to Stellar Plus, and back in November, I renewed my domain's SSL with them for five more years.
Namecheap has been the ONLY domain and hosting service to never let me down. I've always given them 5 stars when completing a live support chat with them. And now I'm giving them 5 stars on Trustpilot.
Support is Awesome
I have been using Namecheap for 4 years so far. The system is stable. Support is great. A very well-documented knowledge base.
10/10 Customer Service
10/10 Customer Service - Always ready to help, ready to quickly settle whatever problem you might've faced with their services!
Amazing service all around!
Amazing service. Domains are the best price on the net and the LIVE customer service is the reason I keep buying from them! The best of the best!