Ozzie's GREAT
I worked with Ozzie, who was able to resolve several issues - everything from renewing domains that had expired, to merging multiple accounts, to adding CNAME and TXT records for several domains - for me in a single call. He was patient and very knowledgable.
Excellent Chat Customer SERVICE
I've had my website - DavidAlanDedin.com - with Domain.com for 11+ years. They had decent customer service. When Network Solutions took over, I feared the customer service wouldn't be as good - but I was wrong. I occasionally have to use NS's chat feature for help, and my experience with NS today (I had trouble updating my site) was speedy, concise, and solved my issue on the first try. I will continue to use Network Solutions for the next 11+ years :)
The agent provided me accurate information
The agent provided me accurate information in order to solve my issue....on the first call.
Excellent and responsive assistance
Excellent and responsive assistance. Patient.
Switching from one web host to another…
Switching from one web host to another was pretty easy and smooth.
Tried and True Service Provider
I've been a repeat customer for Network Solutions for well over a decade. I highly recommend them for their transparency and professionalism. My most recent support request was handled by Stephen who resolved my connectivity issue within a few minutes. The troubleshooting support I receive via phone in the past, and chat (today) has always been personable and 100% resolved any issues I've had whether self caused or result of a lacking hosting provider.
The agent figured out what I need very…
The agent figured out what I need very well, intuition.
5 stars for Network Solutions
I very rarely give out 5s but Network Solutions has been with me the entire way they have been supportive with everything I needed I would recommend Network Solutions to anyone looking for web services
Renewal of 3 Domain Services
Lea helped my renew 3 of my domain services. She was courteous and competent. She got the job done quickly, and informed me of some options. I've been with Network Solutions since 1998. Great job!
Helpful and comprehensive explanation…
Helpful and comprehensive explanation of solutions to my issues
I do not know much about all this tech…
I do not know much about all this tech stuff, but I sure am happy with your customer service/tech support employees! Thank you so much for your kindness and understanding and patience as you must know, this kind of thing is gut wrenching!
Delete all DNS conf and inserted the…
Delete all DNS conf and inserted the new one in less than two minutes. EXCELLENT!!!
clear
clear, concise, took care of my problem.
Great support for resolving issues
The person I was working on the issue with was very patient and persistent in helping me resolve the issue. As a small business owner this was incredibly benefical for me.
Russell gave me excellent and most…
Russell gave me excellent and most efficient help and solved my problems immediately
Very good work.
Very good work.
Always attentive and well-prepared, 10/10. Thank you very much.
Akanksha
Akanksha, was so good at her job. I appreciate it when someone can be courteous and understandable, even with a message. She made it easy and never did i feel that i was asking a silly question.
the tech understood a complex issue and…
the tech understood a complex issue and resolved my problem as best was possible.
Rescue from a terrible ordeal
After experiencing the terrible customer service of SQUARE SPACE, Network Solutions was a joy.
The agent was patient and professional.
The agent was patient and professional.
