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Nino was extremely patient and answered all of my questions. He was able to identify the issue and fix it during our call. He took the time to research and provide the information I was looking for.

Only place in Canada our dog will get his nails trimmed in fantastic service as always. Max is very anxious and is made extremely calm.

I am not technologically inclined and the few times I haven't understood, i called support and they are always so patient and just great to work with!

The greatest part of my session with Jason was how knowledgeable and helpful he was. Jason never raised his voice and I had no clue what I was doing. At one time during the session we had 6 lists going because I could not make a decision but as we worked it became clear on what I should buy and how to align my domains. I am extremely pleased with the domains that I purchased.

The customer service agent was very professional, patiently guiding me on how to complete my website and ensuring I felt comfortable with his instructions and recommendations.

So far it has been easy to navigate an f I would recommend it for anyone new to domain ,website building

Extremely helpful and courteous, my issue was resolved without any drama

The customer service is excellent because I can call them anytime and speak to an actual human being who will help me with any issue and resolve it quickly.

The representative for this particular issue was patient and diligent. Listened and went the extra mile. Old fashion high quality customer service.

Not being the technically savvy member of my team, I called Go Daddy and Edgar worked with me through the process on multiple product discussions, as well as advised me on some technical difficulties. He was patient and spoke to me at a level that I understood. Edgar is the man!! He made the experience,, smooth and easy 💪🏻

My service rep was extremely helpful and patient in walking me through the steps to correct my email. in Everything was resolved in a timely fashion and I would 100% recommend GoDaddy for their impeccable service.

The representative was very helpful even when I decided not to use the requested service at this time. I will remain a customer.

The customer service agent named Christopher helped me a lot, was very courteous, professional, and patient. This is why I use GoDaddy. They are exceptional at customer service and overall it’s a very good service.

My experience with GoDaddy was exceptional. Paulo, the technician was courteous, knowledgeable and efficient. My challenge was complicated but he solved all my problems. I’m 82 and new to websites, domains and hosting and he was great. Kudos to godaddy

wonderful learning experience, wonderful communications and always helpful! couldn't ask for a better instructor than vanessa.

GoDaddy is very user friendly. I, with no experience whatsoever, with website building, was able to build an impressive website with my phone. Any time I interact with a representative, they always ask me who built my website? I say, I did, with my phone and they are surprised and amazed at my handmade jewelry products. It took some time for me to get my website to look the way I wanted. When I was done, I was pleased. The tools are easy to navigate and I could call if I had any issues. I know with GoDaddy, I can build a website that is sure to get attention, even if I don't exactly know what I'm doing.

megga helpfull solved the problem

My website was off line for some reason and the fixed it. Always a good experience when l contact GoDaddy.

A customer for 15 years you find better!

great support

Polite, efficient, and knowledgeable! My experience was truly fantastic and it made my first human-to-human experience with IONOS one that will surely win my loyalty! Warm Regards, Dr. Juan Carlos Rey   Host, The Observable Unknown Podcast   Telephone: +01 336 675 5836 CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information or otherwise be protected by law. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.

Nice provider

simple and fast

Went through the details promptly

Joshua Sanchez was very patient with me and was able to fix a Wordpress and SSL issue I created.

Daniel was very polite and eager to help. He listened to my issue and got me the help I needed.

Santiago Gonzales

great experience

June was very helpful. She knew exactly what to do to fix the problem. She's got it going on. Thanks June Bug!

The agent was very helpful and patient. She understood my concern and rectified it immediately. Thank you for your help.

so far so great

Your representative was very helpful. Answer my questions without hesitation. And guide me through some information on my account that I was not aware of so that I can better my website and online presence.

Very helpful,patience,took time to understand my situation…

Alvin updated all of my pages to the latest version on PHP and helped me remove the charges for out of date PHP support. Ionos is always responsive when I call for help, no matter the time of day. I appreciate that!

Very professional, friendly and helpful support.

I have been an IONOS customer for six years, with multiple VPS instances hosted in their Philadelphia-area data center. IONOS has consistently amazing customer service and a suite of VPS products that is always improving. Every customer service agent I have spoken with has been intelligent and helpful, and they sound like they are located here in the United States. They claim to offer 24/7 service, and they really mean it; you can get access to dedicated, knowledgeable support at all hours of the day. Plus, it doesn't hurt that their prices consistently beat the competition. What's not to love?

Service of Abbie Capin was very good. They are prompt and their customer service is excellent.

The rep was the best! patient and diligent in resolving issue! he is a keeper

Sam was the best support ever today ! He thought outside the box and found solutions for my billing problem and got my website live again from the help of the previous team as well. But sam wrapped it up beautifully and left me with a positive experience after a horrific experience having my website deleted in error.

very nice and easy to work with

I have never had a problem with this company and they are always very helpful and understanding not to mention efficient.

Using a Wordpress multi platform license; had a CS issue on one domain that needed resolution for access. NetSol online assistance was able to address the problem with one communication. Awesome assistenace.

The agent I chatted with was very thorough, and kind enough to process a refund.

Great and prompt service by the support team; solved my matters shortly; very polite, very responsive and professional! Thank you!

Akansha was thorough, professional and a good salesman. My initial question was answered.

I've alwqays got through to useful help

I was renewing a domain name and several changes had to be made because of changes in the company. The directions given to me were very clear and the agent was very friendly.

Great customer service and helpful online chat assistance.

Professional and kind.

Good service ! Very detail and clear explaination.

Great customer support. Stuck with me to resolve issue.

Friendly and quick resolution. Very happy.

great support

We had a complicated issue with a renewal charge that needed resolved. My contact with NS was helpful and quickly understood my request. I expected a drawn out problem but the issue was resolved quickly.

I have been a customer for more than 20 years, and every time I have an issue, it is resolved quickly and the representative is always courteous and knowledgeable.

Victoria was very knowledgeable and helpful in making changes to my site, and understanding my needs. She walked me through the whole process with ease, adding social media links to my site, and doing a lot more. Very Happy with her assistance today!!!!

A badly run company with great service. Network Solutions has some of the worst UI/UX imaginable - their site constantly pushes upsell options, and puts necessary configuration behind many layers of clicks. They were one of the first and best registrars in the 90s, but became more like GoDaddy than AWS Route 53, which is much easier to use. They do not have any ability to export a zone file for their hosted DNS domains, and there is no way to avoid a 60 day lockdown if you want to move a domain that your specific email address did not initially register. These are real usability problems. On the upside, I got quick and accurate responses when I asked about these problems in chat. However, to get to the person I had to click-answer about my issue with options that didn't align with my actual quesion. More usability failure. Oh well.

All issues were resolved promptly

Very helpful. More than I expected.

Chat agent, Ajith, provide nothing but excellence to my questions very direct, in addition to providing with the excellent web references that can now make me an expert. Thanks, Network Solutons and Trustpilt. Special Thanks to Ajith John

explain with the screen shot for finding the point in HOSTING, for manage my company email CPnel, better description than explain by words in CHAT , issues sort out by one conversation by CHAT Room

Agent is familiar with issue, and immediately resolved issue, and also provided guidance how to proceed in the future.

Very helpful - I use the chat feature quite frequently and everyone is very quick and responsive. Very happy

The customer service agents are always very helpful and knowledgeable. I used the chat feature and it was quick and easy.

My agent went above and beyond helping me tonight. She deserves 10 stars.

Support has always been helpful!

I had an issue with my website that was not displaying correctly. I contacted customer service and they were able to fix the problem immediately. I am very grateful.

the support is very efficient

I had not been provided any help or hope of my issue being resolved until this representative. They took on the issue and promptly got a solution and resolved it. Took a load of stress off my plate and more representatives should provide service as they do. Great job! 3:50 PM

The Blue Host representative gave me valuable information on how to reduce the amount of gigabytes that I am currently using on my websites.

My website went down but cs agent Shrivatsa was able to repair it within 10 minutes. All is well again.

Bluehost has always been helpful to me and has great customer service. This time was excellent service as the agent, Satvik, was super courteous, understood what to do and immediately resolved my issue in a timely manner.

Always Great! I use them for all Domain and Hosting needs :)

Bluehost service is really great and they their best to help you.

Once again, Bluehost proving they have the BEST support in the game. Gouthami Shetty fixed my mess in record time. This is why I love their live chat, no bot could ever come close.

fast, problem solved

The issue was successfully resolved in a single interaction, utilizing both the website and email channels, ensuring a quick and efficient resolution. Hrithik did an excellent job—everything is sorted, giving complete peace of mind. GREAT work!

Outstanding support by Jawad

Great Service. Customer service rep took the time to read my messages, helped me get what I needed, offered options, and was friendly throughout. A great experience.

You can get to a human without having to hunt through a (likely AI-driven) support maze. Phone and chat personnel are courteous and will work with you until your issue is resolved.

It was an amazing help , all my issues was addressed and solved within minutes. I am very very very pleased with the help .

I purchased a domain and my account was initially locked for a standard security check. It was a bit confusing at first, but the Live Chat support team was very helpful and guided me on how to submit my verification documents. My account was unlocked quickly and now my domain works perfectly.

i have purchased handshake domain by mistake, so i requested for refund and i will thanks the namecheap supports system, they connected ,supported and refunded also , so thankyou namecheap

the crew have always been so helpful and supportive! The recent one has been top of all, solved the reissuance of SSL within 3-5 mins! shortening the time like 3-8times

The live agent or human (Mr Bohdan) is very helpful and is always there to assist us. I hate AI robots with other hosting company. Please Use Human!

Great domains, great service, great dashboard. I use Namecheap for domains only, and it works great. Prices are fair as well. Support responds quickly through live chat.

My name is Kassidy Coffin, and after 8–9 loyal years as a Namecheap customer, I have never—not once—felt compelled to write something like this. But what Sofiia C. accomplished in your help chat didn’t just exceed expectations; it obliterated them so thoroughly that I’m convinced future historians will classify my interaction with her as a pivotal moment in the evolution of customer support. From the instant she joined the chat, Sofiia didn’t merely assist me—she descended like a digital guardian angel into the swirling abyss of my technical confusion. One moment I was staring into the existential void asking, “Why is my domain doing this to me?” and within minutes, I was nodding along like a first-year student in a lecture delivered by the world’s calmest, kindest, most unexpectedly hilarious professor. She didn’t just fix the issue. She diagnosed, explained, clarified, solved, taught, reassured, enlightened, and empowered—all before my coffee even had a chance to get cold. If Namecheap ever opens a university, Sofiia should be tenured immediately. But the magic didn’t stop at her brilliance. Sofiia radiated this warm, uplifting, transcendently positive energy that transformed the entire interaction. She was that rare combination of soothing and confident, professional and personable, efficient and—somehow—genuinely funny. Speaking with her felt like chatting with a friend who just casually possesses the power to solve complex tech issues while simultaneously brightening your entire outlook on life. Her empathy? Immaculate. Her clarity? Surgical. Her vibe? CEO-approved perfection. If customer service departments had spirit animals, theirs would be Sofiia. To Namecheap leadership — Richard Kirkendall, Hillan Klein, Sergii Smirnov: This is not just praise. This is data, presented with the emotional intensity of a customer who has witnessed excellence on a level so striking it should honestly be written into your quarterly reports. Sofiia is not simply “an asset.” She is the kind of employee whose presence increases brand loyalty, reduces churn, strengthens customer trust, and enhances the overall perception of your company’s competence—just by showing up and doing what she does best. If she ever left, the dip in customer satisfaction would show up on graphs. Actual measurable graphs. I sincerely hope each of you recognizes just how rare it is to have someone with this level of emotional intelligence, technical fluency, warmth, and dedication. Her work ethic is assiduous, her attention to detail sedulous, and her kindness so radiant it feels almost mythological—like she wandered out of a folklore meant to teach children that good customer service still exists in the world. This level of brilliance does not occur often. This is a once-in-a-century hire. Competencies demonstrated (and frankly conquered): Exceptional clarity in communication Expert-level technical proficiency Emotional intelligence well above industry standards Humor that diffuses stress on contact Authentic warmth beyond what can be trained A natural ability to convert frustration into delight A passion for helping others that enhances trust, loyalty, and retention This is the caliber of employee who creates repeat customers, glowing testimonials, and positive word-of-mouth that entire marketing departments spend millions trying to replicate. My conclusion is simple: Sofiia deserves recognition. Real recognition. Whether that’s a promotion, a raise, an official award, or a plaque with her name immortalized—she has earned it. And if Namecheap doesn't have a recognition program, this message should be filed immediately under: “The Moment We Realized We Needed One.” Thank you, Sofiia, for transforming what could have been a frustrating, draining ordeal into an experience filled with clarity, laughter, insight, and genuine human connection. You didn’t just fix my problem—you improved my entire day, and that impact is priceless. Your kindness matters. Your brilliance matters. You matter. 🖤 Kassidy Coffin 🖤

The support staff are cooperative, well-trained, and provided a very satisfactory service.

The best hosting and domain provider I’ve used. I’ve tried several over the years, but their customer service is genuinely top-notch.

I had two issues today (my mistakes), and the customer support is just fabulous. Super fast, and the guys know their craft. Impressed. I have all my websites on Namecheap, and I love the platform's user experience; it is fast and reliable.

Thank you. I love Namecheap

Excellent and prompt customer service. Switched from Hostinger several years ago and couldn't be happier. Their whole system is much easier to navigate and use and I find their included website builder to be robust and 100 times easier to use and manage than Wordpress.

Really good support. Resolved a difficult issue due to an elusive glitch with a connecting app. It took lot of effort. Reasonable prices, features, and user experience.

very good service

NC-EYK-4325: The agent was extremely professional - during my most trying moment of appreciating facts. I was upset that there was miscommunication by the Company - Namecheap -- their language renew domain Vs Renew mailbox (private email) appears to be one word.. The agent remained calm when i vented .. waited till paid for a renewal i wasn't aware of and put me back online.. Grateful!

Volodymyr O. was perfect in explaining and concluding my issue. He gave me perfect step-by-step instructions that were simple to follow and thus solved my issue. Fast, accurate, and respectful 100% Thank you Volodymyr O

I had issues with ssl on 3 of my sites. The namecheap customer support solved it within seconds of reaching out. The service was swift and excellent.

I've been with namecheap for 18 years for domain registry and never had an issue. This weekend when I was authenticating my my domain for my new EMS my website (hosted elsewhere) and email crashed. Not namecheap's fault but they were the only ones who could help me. Step by step, with so many screenshots Namecheap customer service got my website and email working and even got my authentication sorted. I can't believe how helpful they were, I never could have done this alone. SUPERB! Above and beyond.

I was able to work with a person and get my SSL certificate resolved. I needed help and Namecheap stepped up and helped with getting the job done.

Excellent support from Uthara! The representative clearly understood the issue and provided a resolution promptly, without unnecessary back-and-forth.

Thank you for the Support, Stay Blessed

I had an amazing experience with Matas from Hostinger support. 🙌 He helped me with a very tricky issue where my live website was still pulling data from the staging site. I had already tried fixing it multiple times myself, but Matas was super patient, listened carefully, and took the time to properly investigate and resolve it from his side. What I really appreciated was: His clear communication His willingness to go the extra mile The way he explained what was happening and what was done It wasn’t a small issue for me, but he handled it professionally and kindly. Hostinger is lucky to have someone like Matas on the team. Thank you so much for your help! 🙏💜

Myat and Abdelhadi were patient and knowledgeable. Saved me hours of troubleshooting.

My VPS was suspended for "abuse" and Kodee, while minimally helpful, was taking me in circles. Gherella came on and immediately identified the reason for the suspension (some hacker/virus was mining crypto on my server) and reinstated my VPS. He/she was very helpful and wasted no time.

Thank you very much for your support.

Hostinger is My favorite Hosting platform and it is easy to use

quick response

Use friend interface, cost effective packages

Very patient and helpful. I had an issue with all of my products suddenly disappearing on me on one of my websites and they helped me restore the previous version of my store. Top notch customer service. 👌

If I could give ten stars, I would. I just finished migrating my yoga therapy website, GYT.ie, to Hostinger from my previous provider, and given that Cloudflare was also in the mix, it was a little complex. But Hostinger's help bot Kodee got us through it with accurate and on point answers to every question. I'm looking forward to exploring Hostinger's services and offers, as I can see there's a lot more available than from my previous host — and at lower cost! Even better.

Good customer support and hosting speed, and uptime are the best!

The human reply

Wonderful And Friendly.

It was nice convo. It was sweet. It was helpful.

Had problems with my login Rodrigos was great it took about 5 mins to sort out

mantappppp

I absolutely love Hostinger’s Block Builder! It’s by far the easiest web design tool I’ve ever used. The special features are fantastic, and the overall look of my website is sleek, professional, and easy to navigate. I couldn’t be happier with the results!

Very well-behaved staff; they help me a lot with getting out of problems.

very fast on point support provided no frills no chills

good job done