Fantastic support
Network Solutions walked me through updating my DNS - they made it easy and pleasureable.
Thank you for quick resolve
Thank you for quick resolve
Hack Attempt
The Network representative was very professional, knowledgeable and helpful. She resolved my issue.
Professional
Professional, efficient, fast, and helpful.
Mary Grace T was very helpful in…
Mary Grace T was very helpful in solving my problem with email bounce back. When I couldn't figure it out myself she did it for me.
Very pleasant and resolved my questions…
Very pleasant and resolved my questions quicklt.
Excellent experience
Excellent experience
Thank you, Lyn, for your patience, care, and expertise.
What my experience great was the patience and care exhibited by Lyn. I was trying to reset my passwords for Network Solutions and for my business email, but I was having difficulty typing on a laptop where the keys were not properly responding, and I had to depress the keys several times before they would work. This took a while, and Lyn was always patient and encouraging. I had the impression that Lyn simply enjoyed helping others, which is a wonderful thing.
Sheena was great!!
Sheena was great!!! Very informative and helpful. Give her a fat raise!!!
Tech support at its finest!!!
I really didn't know much about our account or why our service was interrupted. The agent was patient and guided me through the steps to get my website back up and running! resolved my issue in one interaction! very satisfied!
Network sold are so good he give very…
Network sold are so good he give very small amount to build platforms
I have been using Network Solutions…
I have been using Network Solutions since the early days of the Internet. I trust them to maintain important domain information.
A Refreshing Customer Service Interaction
The representative that I spoke with in the Email Department was excellent. She was knowledgeable, helpful, personable and patient. She helped me set up a multi-year plan that exceeded my expectations.
This organization rocks!
The technical support is very helpful and solved my problems quickly. The Network Solutions tools are very user friendly. They were able to move my domain without issue, and I really appreciate their professionalism.
Problem with my SSL Certificate
Had a problem with my SSL Certificate. The tech at Network Solutions was fast, friendly, and efficient. He was a pleasure to work with.
The technician was great!!!
The technician was articulate and understood what was required. She spent considerable time developing the final pages as she was soliciting input. Our needs were simple and she responded appropriately.
Cal took his time and tried to answer…
Cal took his time and tried to answer my questions.
He was very patient
Very Helpful!!!
Representative was very patient and helped me get my webmail back! Thank you!
The ability to listen and take…
The ability to listen and take corrective action.
Outstanding Support.
I asked to speak to a specialist
I asked to speak to a specialist, because I had thought my account was closed, but I received an email from NS asking me to update my contact information in Account Manager. Stephen was very helpful in confirming that my account was in fact still open, but then in taking care of the issue, and emailing me a confirmation with a case number - - in the event that I might still have questions about my account in the future.
