I had a great experience with Michelle…
I had a great experience with Michelle R. at Network Solutions. She was incredibly kind, helpful, and stayed with me until my problem was completely solved. It’s rare to find such dedicated support these days—thank you, Michelle!
Network Solutions customer service worked hard to solve my problem!
I was fortunate to speak with Michelle R. today regarding my upcoming renewal for email services and domain and privacy protection. She was extremely helpful in helping me navigate through the pricing options and I very much appreciate the friendly and professional service. She and others over the years are why I’ve stayed with this company since 2000. Great job!
Once again Net Sol pulled me through a…
Once again Net Sol pulled me through a tough situation and made it easy!
Actually I was impressed how fast I was…
Actually I was impressed how fast I was speaking with a live representative, because the AI, although nice was not able to help me. The representative that took care of me was very knowledgeable and very courteous. I have been with Network Solution since 2007 and today was the best experience I've had. Keep up the good work, definitely I'll keep using you.
Rep was clear and patient
Rep was clear and patient
Agent very helpful
Agent very helpful. Polite & spoke clearly. No pressure to purchase services I did not need.
Everyone did their best to help
Everyone did their best to help. From Chat getting me to live person. To Adrian helping me to get a new Visa card into system... even when the number didn't come through properly. To Adrian telling me how to get updated phone numbers into our account.
Jho was very helpful
Jho was very helpful. I've been having issues accessing my Network Solutions email ever since it was hosted by domain.com. (It's been an issue for about 8 years.). Today Jho finally helped me solve my problem. Thank you Jho for your patience and ability to get to the heart of the issue.
Amazing and professional Tech Support.
Amazing and professional Tech Support i received from your staff member Lynnerise. She is very knowledgeable and was able to assist me in resolve my issue. More to add, she gave me the advice for my next step and what i need to transfer my current domain to your company.
Veronica was straightforward
Veronica was straightforward, helpful and smart. She was also utterly courteous and very pleasant.
Five stars.
Nika was a great help
Nika was a great help. She was knowledgeable, patient, considerate of my situation and her proposed solutions were spot on in addressing my situation. A true treasure! I received a perfect solution from Network Solutions.
Dumped by BT and fortunately NSL sorted it for me
I had a real problem - but a very patient Pranavya spent a long time sorting out an elderly one man band. Domain had been migrated from BT and effectively I had been dumped by them. They weren't interested in helping. The new host seems to be way more professional and user friendly. Immediate problem solved and looking forward to working with them.
Jura is GREAT!
The support person, Jura, was very effective and polite.
She took care to explain things as we went along and resolved all outstanding issues
A real human employee
The young lady that helped me this morning was clear and objective about my email issues as well as educating me on the syntax of what has to be done. She went above and beyond.
I would give her a 20 out of a 1 to 10 scale.
You need more people like her !!
I needed assistance with domain…
I needed assistance with domain forwarding. Akarsh helped me and got me on track!
My domain redirect
My domain redirect was resolved skillfully and courteously in one interaction
Thank God I had Jazz help me to…
Thank God I had Jazz help me to resolve my pro-mail password issue! She is smart, knowledgeable and courteous. Before being connected to Jazz, which took good amount of time, I had two disappointing encounters which regretfully I would rate at zero.
Great Tech support
The tech I worked with was very knowledgable. The issue was lengthy and confusing, but he tech guy was very patient, answered all questions and resolved several issues in one contact
Network Solutions is the best!
I had a great experience with Network Solutions. They made redesigning my website easy. All of the employees were professional and very nice. My website is now streamlined and professional thanks to the team at Network Solutions.
The support team is knowledgeable and…
The support team is knowledgeable and friendly, able to help.
