Reimbursement for errors in billing
I was inadvertently charged for an auto renewal fee on a web address that I had removed from auto renewal. I noticed that the account had been renewed and my credit card was charged. I worked with live chat, and they reimbursed the fees and were very easy to work with to get the matter resolved quickly.
The representatives at Network…
The representatives at Network Solutions offered me quick, courteous, and efficient help when I ran into snags transferring my domain. I so appreciate this!
Great and knowledgeable service
Great and knowledgeable service
Good company They are very helpful !
Good company They are very helpful !
Set up new website and business…
Set up new website and business directory. Was fast and good quality and follow up was prompt.
Great Representative...he is a keeper!
I called previous to this call and the representative had me on the call going in circles for 19 minutes. I finally told her I was hanging up. I called back and talked to a great representative that knew his job and resolved my questions and handled everything in 21 minutes. He was polite, courteous, knew his job and answered all my questions. He was very patient with me as this is all new to me. Iam 77 years old, and all of this new informations is a little overwhelming to me but he explained it well to me. He is a keeper for your company and I hope you see that in him. The other lady needs more training. Thank you for having such a great company to deal with.
My rep spent over an hour patiently…
My rep spent over an hour patiently waiting for me to navigate some obstacles on my end. When we were finished, he understood my next project and directed me to the correct person who also did an excellent job by easing my mind. They will be able to handle all curriculum uploading to my website! Fantastic company; long term customer already.
A customer support success
Karthik and Rashmitha provided excellent customer support when our domain accidentally expired, and were able to assist us with renewing it quickly and efficiently.
Glenn provides fabulous service!
These five stars are for the outstanding customer service provided by Glenn, who has for longer than one month in March and April, 2026, consistently worked toward making me the "primary" entity in control of my domain, which a friend registered for me in 1999. Glenn made multiple telephone calls and e-mails to me and my friend to correctly transfer control of the domain to me, which occurred a month to the day after the effort had commenced in the first week of March and the subsequent completion of many forms and scans/photos of documents, all coached by Glenn. In fact, so arcane is one form that, after Network Solutions rejected its submission by me, Glenn, himself, completed it to his firm's satisfaction.
I can always trust Network Solutions
I can always trust the professional people at Network Solutions to do a fantastic job on what I ask them to do virtually easy and always right.
Excellent customer service
Excellent customer service. Steve was very helpful and quickly answered all of my questions!
WONDERFUL AND COMPETENT SERVICE
I was very pleased with the help I received in transferring my domain to another host. I have been with this company for nearly 30 years, have retired, and am trying to consolidate things within my own country, Canada. Vinod, my helper, did this very pleasantly and effectively.
Outstanding Support Experience with Gideon form Network Solutions
Today I contacted Network Solutions support and had a chat with an agent named Gideon. He was extremely kind, professional, and helpful. He did everything he could to resolve my issue in the best possible way and in my favor. What I especially appreciated was how informative he was—without any unnecessary sales talk. It genuinely felt like he was on my team, focused on helping rather than selling. Network Solutions, great job on having such excellent staff. I will definitely remain your customer for a long time.
Jay was very patient with me and…
Jay was very patient with me and addressing my issues that I called in about. She took the time to address each matter with care and empathy. She walked me through everything step by step and stayed on hold with me as long as it took.
I greatly appreciate this support when calling in for assistance.
great easy fast
great easy fast
After spending hours trying to recover…
After spending hours trying to recover my domain name I finally got an excellent woman to walk me through it
I called about a bill
I called about a bill. The customer service representative answered my questions and solved the issue for me. She was very helpful.
Professional efficient whilst dealing…
Professional efficient whilst dealing with a difficult problem
Excellent Support
Excellent Support
The NS pro services team is great
The NS pro services team is great. They just 'get it', and can complete a correction with ease, and speed. you folks rock!
