Initial Consult for new Website
My initial consult following a complete rebuild of my company website (took only a week to build) was handled wonderfully by Chris in Canada. He was kind, professional, handled the tweaks and minor text changes, and got me familiar with the basics of the web editing program that seems rather intuitive …. We discussed some design mods on one page that I still want to make, but overall the site was designed very well on the first try… with a fresh new look I desired. Chris patiently took the time to go through each page to focus on the important features of my business that truly matter to new clients, without getting too complex…. I truly appreciated his Patience and dedication to my goals!
Michelle R.!!! A SuperStar
Michelle R.!!!
*****Michelle R. is a superstar*****
I have had many challenges migrating from an acquired company to Network Solutions.
She saved me as I honestly was hunting for a new company at that moment.
I am transferring all my works to Network Solutions because of Michelle R.
Great customer service
Great customer service
Sneha @ Network Solutions was extremely…
Sneha @ Network Solutions was extremely helpful and patient.
I had an issue escalated and Jazz was…
I had an issue escalated and Jazz was able to supply the missing details and walk me through fixing the problem.
Able to do what I could not on my website file system.
He was able to understand what I needed to get done and do it for me the first time. Not need to move the ticket up or have to call back.
Program I had would not do the file delete. Think not file just the file name was actually there.
He got it deleted for me.
SSL certificate stuck in validation
We had an SSL certificate stuck in the validation process, and the representative was able to assist in unsticking the validation and issuing the certificate,
Was transferred to Network solutions…
Was transferred to Network solutions from I-page web and email service. This company made it simple and wonderful to cancel when we closed our business.
Joe was very professional
Joe was very professional, helpful and resolved my concerns.
He answered all my questions intelligently and in layman terms.
pleasant and got personal information…
pleasant and got personal information from a person.
It doesn't matter what my issue is
It doesn't matter what my issue is, the support staff always resolve it quickly and easily. The chat option works seamlessly and you can even be parked so you don't lose your chat if you have to step away or look something up. The support staff are always so pleasant to interact with and they ask a lot of questions to properly understand your problem. I could not be happier with my choice.
The agent I spoke to was very helpful…
The agent I spoke to was very helpful and hopefully this will translate into real action.
The agent was very thorough and helpful
The agent was very thorough and helpful
Devan B
Devan B. was extremely helpful getting a couple things resolved and improved. Also had suggestions to improve our service.
Well done!
Fast efficient service
Fast efficient service
Easy to transfer everything to NetSol
Easy to transfer everything to NetSol - and when I needed help getting it all up and running, the chat was super easy and all went exactly as I hoped.
Agent was patient and thorough
Agent was patient and thorough with giving me information and options. Had a clear, understandable voice.
23 years of Network Solutions reliability!
Network Solutions has been my provider as an International Executive Search Firm for 23 years. The company truly cares and supports its business clients every step of the way, so I can focus on running my business without interruption. As a CEO and Founder, I highly recommend this company for professional, fast, reliable, and future-forward technical expertise on the ever-evolving worldwide web.
I have always had a good experience…
I have always had a good experience with network solutions whenever a problem came up. The reps are courteous and knowledgeable. I would recommend Network Solutions very highly.
Personal Experience
Honestly, I was expecting 'automated' and robotic responses from a script. Instead I received personal and human responses, actually had an amazing conversation with the person I got on the phone. Highly recommended