Your customer service person was…EXCELLENT
Your customer service person was extremely patient, empathetic and action oriented. I was extremely satisfied with the service I received. Thank you !!
Very good service
Very good service
The reps were knowledgable
The reps were knowledgable, polite, and very helpful.
Access and Formatting
Easily understood access and formatting
Had an issue with accessing a domain
Had an issue with accessing and renewing a domain that was originally with Register.com, and just one chat interaction solved it. Excellent!
Technical Support brought our ecommerce site back online
Our ecommerce web site was unresponsive, returning a 503 error. Using the support chat feature I was directed to someone who had the knowlede to get our site back online. After a few minute long conversation the agent resolved the problem.
Abhiraam was very helpful today
Abhiraam was very helpful today. It is very stressful when something goes wrong with your website but it was handled wonderfully and I was nervous it wouldn't be able to be resolved but it was fixed quickly and efficiently.
Im not a tech guy at all and I went…
Im not a tech guy at all and I went with Network Solutions to start my business site. It was fairly easy to learn, the AI tools were great, and any issues I had were ultimately fixed on their end without me having to do more than type or call.
The Help assistant informed what had…
The Help assistant informed what had happened with my account in the first stage.
Great representative… Great price!
The representative I spoke with was very knowledgeable and was answering all of my questions quickly and gave me a competitive price to proceed
very attention person
very attention person that have disposition to talk and find one solution for my problem
Secured Assets Corp De -US
2 days ago
renew domain
customer care solve my problem
Really improved! Now it's terrific
I've been with Network Solutions a very long time and I must say that unlike so many other companies, they have really improved over the years. I used to have trouble getting support; now it's great. The website used to be awful; now it works well and has a good customer experience. There were many years when I thought about leaving; now I'm very glad I stayed.
efficient
efficient, prompt and achieved the desired result
One of the best online chat experiences…
One of the best online chat experiences I've ever had! I had a serious concern about a vaulable domain and it was addressed quickly and professionally. Great job Network Solutions!
The support agent went the extra mile…
The support agent went the extra mile to dig deeper to figure out why my web site wasn’t loading and identified and solved the problem involving redirecting code. Her dedication, perseverance, and technical skills are exceptional.
Network Solutions was able to help me…
Network Solutions was able to help me in one interaction! Very valuable for my company business to keep running.
Highly professional
Highly professional, great demeanor, easy to interact (people person). Made last phase of web design seamless guiding me thru the last steps to go live with the site & optimize its usage. Infused confidence back by an appreciation of my bs. goals via the site given her ability to listen, patience & knowledge. One of the best NetSol consultants I've worked in my three decades with Network Solutions.
Restored domain name
I had forgotten to renew my domain name. Russell came on board and quickly resolved the problem. He was knowledgeable and solved the problem quickly.
My experience with Network Solutions was very positive.
Very helpful and knowledgeable!
Very helpful and knowledgeable!