Problem solved quickly and easily
Problem solved quickly and easily
I was receiving 2-3 emails a week from…
I was receiving 2-3 emails a week from Network Solutions and I called to find out why. It turned out that they were phishing emails. I complained that I received a request for money for more services and wound up with Rotciv who understood the problem and led m through what services I was receiving and how they were priced. I renewed my service for 2 years as a result of his professionalism. A real knowlegeable gentleman.
Lavisha was on-the-ball
Lavisha was on-the-ball, receptive and sharp. THank you, Lavisha!
Very well thought out customer support…
Very well thought out customer support and very competent adviser.
Solution to my issue solved easily
The service rep Eleazar was friendly, helpful and knowledgable. I was able to get my renewal and updates completed in one session.
it was easy to connect with a live…
it was easy to connect with a live agent, who was really nice and knew exactly what to do
User friendly customer service
User friendly customer service
Issue was resolved quickly
I was able to chat with someone who understood what I needed and they were able to fix the issue.
The attendant Gracie who helped was…
The attendant Gracie who helped was great! She was fast and got to the point.
I haven’t seen a chat conversation with that knowledge in my life haha
Thank you!!! 🙏🏻
Wonderful supprt team and came online…
Wonderful supprt team and came online immediately
Quick, courteous, smooth
Quick, courteous, smooth. No complaints whatsoever.
My website was down
My website was down. The Network Solutions tech quickly identified it as an expired SSL Certificate and arranged the proper SSL and DNS renewals to get me back up and running by tomorrow. Good job!
Agent understood my issues and provided…
Agent understood my issues and provided responses quickly.
I got a live human on Network Solutions…
I got a live human on Network Solutions to help me enter new info for a new site. They're always very helpful when you get a human. It's real customer service.
Russel was very knowledgeable..
Russel was very knowledgeable... helpful and patient with all of my tons of questions.....
manty thanks!
Issue was resolver TODAY but previous…
Issue was resolver TODAY but previous attempts were not successful yesterday
Very good customer service
Very good customer service; fast and courteous.
Rex was efficient
Rex was efficient, helpful, and made this transaction easy. He didn't try to upsell us or talk us out of our decision. He handled our request quickly and with professionalism.
Shwetha helped me today and was…
Shwetha helped me today and was extremely helpful with everything, kept me informed with what was happening and resolved the matter very swiftly. I am very happy I got to speak to a person as I struggle with AI responses. I recommend this company especially in light of their customer service standards.
Shreya was great to work with
Shreya was great to work with. Took the time to ask me specific questions, provided lots of options. I couldn't be happier with the service I received.