Best cutomer service ever!!!
Best cutomer service ever!!!
Manohar was extremely helpful and on…
Manohar was extremely helpful and on point. He complimented me on my domain name and suggested ways to help me get business for my consulting company, which needed some direction. I was not aware of the technical support function of domain.com, but once I found it, it was a game changer.
I have domains purchased and hosted…
I have domains purchased and hosted across many companies. Every time I need assistance, the support at domain.com is stellar. I'm slowly moving all of my domains under their umbrella.
always a positive experience dealing…
always a positive experience dealing with Domain.Com and fellow colleagues. My problems are always fixed in a swift and timely manner
Issue was resolved quickly and…
Issue was resolved quickly and thoroughly in one interaction.
I am trying to build up an e-commerce…
I am trying to build up an e-commerce website and my support I got was amazing! It's really helped ease my stress knowing that not only is this a trusted site, but very personable customer service reps that helped me along the way (and she was so patient with me as I am navigating this new realm of tech and business lingo 😅)! I would recommend this for anyone who is trying to build up their website and or just getting their domain name through them!
The support is so excellent and timely…
The support is so excellent and timely always
Real Humans
So quick on the chat to direct you to a human who always manages to resolve any problems. They give you plenty of warning for the domain needing renewal. Available all week.
EXCELLENT resource and EXCELLENT…
EXCELLENT resource and EXCELLENT customer service! Rakshitha was a very caring and knowledgeable agent, within minutes she researched and resolved any issue I had been tackling for three days. Thank you for providing phenomenal customer service! YOU ROCK!
Pulled me off the ledge
So quick and efficient. Didn't need to explain myself just got right to it and fixed my issue.
They were very helpful.
They were very helpful.
It's been a great experience getting assisted by the agents in order to renew my email account subscription. The agent guided me effectively through the various processes-from updating my payment meth
It's been a great experience getting assisted by the agents in order to renew my email account subscription. The agent guided me effectively through the various processes-from updating my payment methods to editing my primary email. The agent was providing prompt responses and the interaction felt better than chating with an AI assistant.
SEO Website Issues
This morning I encountered a situation on my Company’s FB business blog page where I saw a post, upon publication, being transferred to a business entity utilizing a specific phrase within our webpage address. Upon calling Domain.com, I reached a Pro Services Specialist named “Kent” who immediately understood what was happening, explaining that the involved company was utilizing an SEO algorithm that was overtaking the current SEO algorithm utilized by my website. Kent advised he would take steps available within my existing Pro Services Package to improve and/or mitigate the current SEO interference activity. He made 3 specific recommendations, 1 of which was immediately implemented; the remaining 2 will be implemented as soon as I provide additional requested inputs. I explained that I have an already scheduled interview with a Domain SEO specialist to purchase a formal upgrade package to boost my website’s SEO performance. Throughout the call, Kent displayed professionalism, knowledge, and patience with me in achieving what I wanted to accomplish.
Fast & reliable
Fast & reliable. Great service.
Fast
Fast, great experience, resolved in one interaction. I highly recomend their services.
I initially had several issues in renewing the Domain name, signing in and paying the Account
I initially had several issues in signing in and renewing my Domain Name.
These were sorted and bonus was Domain being able to help me make the Web Site Live, something Ive been needing to do.
The Domain people I talked to told me of a service you offer to help me in the process.
Great support
Great support. Resolved my problem in a simple, straightforward manner
Great service and support team.
Great service and support team.
I contacted Domain.com in reference to…
I contacted Domain.com in reference to questions about my domain name and website under construction. The representative was patient and was able to resolve my issues and offered additional services I was unaware Domain.com offered. I'm new to starting a business so I really appreciated the support and patience.
Great customer service
I have used them for years for my domain and never had any issues. Customer service has always been great and their prices are pretty much on par with everyone else.