The team was incredibly helpful!
The team was incredibly helpful in getting answers and in particular a solution to my problem right away. There was a follow up email and way to track progress easily.
Support is very easy to work with
Support is very easy to contact and work with. The staff is very knowledgeable, polite and efficient. My issue was solved quickly.
Fabulous service from Manohar on…
Fabulous service from Manohar on dealing with the issue I was having today. Very helpful and quickly resolved.
I had quite a complicated issue
I had quite a complicated issue, which combined with my lack of tech expertise was quite stressful. Following the merging of register.com with Network Solutions I found myself unable to access my domains account. Janice was not only extremely helpful, but her patience was amazing, and her understanding of my problem A1. I have now successfully accessed my account and thank this extraordinary representative of Network Solutions for taking a load off my mind. Thanks again, Janice. You're a real star performer.
The transition had a few kinks
The transition had a few kinks, but everything has been resolved beautifully. The chat people did a great job.
Prompt and helpful service
Prompt, helpful service. Questions answered and issue resolved in one interaction.
Fast and helpful, my issue was resolved to perfection in one chat
I had lost my domain name but thankfully not my website. I was hit the the double whammy of capital one buying out discover card and them not honoring my recurring charges - and fatcow.com was bought out by ipage, then Network solutions.com Thought I had lost my website I've had for 27yrs. All it took to resolve my issue was a chat with a networksolutions rep. Great service I must say!
They quickly and easily helped me…
They quickly and easily helped me change my nameservers. I have different mx records so I had to chat with them to finish the process. So far so good! Love the quick chat system to handle problems.
great fast support agent!
great fast support agent!
Akash was very patient and…
Akash was very patient and professional. Thank you!
excellent help via chat
excellent help via chat, explained what i needed to do step by step
I was super impressed and thankful for…
I was super impressed and thankful for the help from tech support. The tech was super patient, professional and considerate! My issue was resolved!!!
I had to cancel a domain that was no…
I had to cancel a domain that was no longer needed. The representative that assisted me was polite, efficient and resolved my request very professionally.
Excellent
Excellent
I expected the worst and was very much surprised that all went very well. I cant remember the CSA's name...but they deserve a huge bonus
I have had many interactions with…
I have had many interactions with Network Solution techs on several different issues. With every interaction the techs have been great. Very professional, courteous, and knowledgeable.
All, but one, issue was resolved in one contact. The one issue that was not initially resolved required closing everything, clearing out browser history, etc. and then coming back online to finish up the needed changes. This issue was something that I knew would not resolved in session.
Responsive
Responsive
Responsive, and very helpful. Did nt gtake long to resolve my issue
Fast solution
Fast solution
This senior citizen appreciates quality…
This senior citizen appreciates quality customer service and that is exactly what I received from your employee Emma. She was professional, personable and knowledgeable. How about a raise for Emma!!!!!
Bot and human symbiosis
The initial bot driven questions correctly directed to a real support staff member that understood my issue and directed me to get a satisfactory result.
I was treated as a fmily member
I was treated as a fmily member
