MVP REPRESENTATIVE
The representative was very knowledgeable and informative in a way I could understand and made me feel comfortable to ask all the questions I had. This was a very successful call and learning experience for me. I am very satisfied and feel better about my account status after this call. Thank you.
Domain Email Problem
I had the pleasure of working with an associate by the name of Sunshine who patiently and professionally resolved a email problem that I have been experiencing over the last week.
PERFECT
EVERYTHING WENT WELL MORE THAN EXPECTED.
The help desk lady was great
The help desk lady was great
The representative was very informative…
The representative was very informative and helpful and reassured me that the issue I was having will be resolved
Jesse Belle did and amazing job…
Jesse Belle did and amazing job explaining my domain name and use to me.
I reached out with urgency and a…
I reached out with urgency and a difficult situation. I needed to migrate email and website from another provider. Godaddy worked with me until all was up and running again. H.P was knowledgeable, professional, patient and worked hard until he solved all problems. I was told my situation would take days but he did it in hours. I am very thankful for the service I received.
Jordan from Godaddy really was patient…
Jordan from Godaddy really was patient with me and resolved an issue that I have been dealing with for about 3 weeks.
Vey good at asking the right questions…
Vey good at asking the right questions to get the information needed to help
Great customer support
Great, patient, helpful till everything was corrected and ready for publication
Go Daddy products & services have been…
Go Daddy products & services have been awesome! I had a web hosting site for well over a decade, and always had friendly, professional service. Than you GoDaddy!
Janet Ryan SpectraSpray Global
10 hours ago
Excellent, Knowledgeable service
I always receive excellent service when I reach out to Go Daddy. Being a small business owner with very little tech knowledge, it is one less stressor I have to deal with. Always easy.
Trouble getting started
Giovanna was an excellent representative and I was very lucky to get her. Several other GoDaddy reps failed me and IT didn't call back when I was promised several times that they would.
Giovanna patiently walked me through a process to get me up and running. Thank you, Giovanna!
The support person I spoke with was…
The support person I spoke with was very knowledge and patient.
The technical support person
The technical support person, Brian M. was thorough, knowledgeable, professional and easy to work with. He resolved my issue on the first call. He gets Customer Service.
For such a large company
For such a large company, GO DADDY has not lost sight of one of it's core missions - to guide and assist the average person with little to no tech skills. Professional, Personable and Approachable - no question is too stupid AND it's a pleasure to connect with LIVE support FIRST - as opposed to AI support, which is awesome but accessing LIVE support is virtually impossible. Please don't change GO DADDY!
The outstanding customer service went…
The outstanding customer service went beyond the call for what I originally call in for. Stayed on the phone for over an hour to help me work out the details and save us money going forward.
Big thanks
The Customer Rep, Kaleem, went the extra mile in his customer support during a challenging time for my small business. Ten days post domain renewal, I requested a reduction in renewal years to keep my monthly cost down during a challenging time. Godaddy could not fulfill this particular request. However, Kaleem called me back and offered an alternative that would provide a partial but significant refund. When small businesses are struggling to help their small business clients, it's supportive when the big guys, like GoDaddy, do the same for us.
Great experience in speaking with the Rep.
Great experience in speaking with the GoDaddy Rep (Clark). He was super friendly and helpful and really new the products well and how to describe them in a way that made sense to consider or not.
Very good service provider
Very good service provider
