The consultant provided good logical…
The consultant provided good logical answers to my questions, even questions that were less than well-posed.
Quick ChatBot!
Quick ChatBot!
This may have been the quickest most complete help I've ever had from a site chat/help.
Thank you for being respectful of my time.
Payment Refund
The team was very helpful in refunding the mistaken payment.
My website was down, back in action!
My website was down for about a month or two, tried chat previously and was unable to fix it. fast forward to tonight I created a whole new website as my last one was erased essentially, and I was unable to get my old domain name linked, went on chat, was assigned to Arpitha, and my website is back in action just like that everything was resolved smoothly, and I am very pleased with the support from network solutions especially since I am definitely not skilled in this domain thing at all.
Fast, first class service!
Fast, first class service! Whenever I requested assistance, I was helped timely and thoroughly. Thanks! Operators are polite and professional!
Network Solutions spent the time and concern needed to supply an answer to my questions as we seek a new format for our companies
Network Solutions spent the time and effort to answer all my questions completely.
Great hosting and support!
Great hosting and support!
I've been doing business with Network Solutions for more than 15 years, back again for more business with them.
The live rep was helpful and courteous
The live rep was helpful and courteous. And resolved my issue. She gets a 5 start review!
Great domain management company
Great domain management company, great customer support service, and prices.
Fantastic support from Tiffany for domain query
Fantastic support from Tiffany for my domain enquiry.
She was able to help over their chat service very quickly - it's rare to get a great agent and service via chat these days so Tiffany and Network Solutions are really good here.
I was able to get my problem resolved…
I was able to get my problem resolved in a short period of time. The help chat desk was very helpful, knowledgeable, and courteous. Also made recommendations that were helpful to me.
Concepts Allergy-Free Earrings
5 days ago
Network Solutions superior service yet…
Network Solutions superior service yet again! We've used Network Solutions (web.com) for many years. Highly recommend. Shout out to my IT associate - Marvin!! Thank you!
I was ready to Throw it all in!
I had gotten to the point of just not calling into Prof. Services or customer service, it just took too long. But not any more, I call NS Pro. Services and even their AI Bot was efficient, I had so many questions and I needed to cover each one, I'm new to this world. J, was patience and knowledgeable. I left that phone call feeling great that everything was corrected and published. J had stayed on the line with me on the issues I could find and fix (with his help) as well as being able to quickly fix the issues I couldn't. This is Not the first time I have had excellent help, but It had been awhile, since I only work weekends to up date my website and Prof. Services are not open then. I recommend this New Network Solutions et al, now that their other companies are all on board.
Network Solutions is top-notch and…
Network Solutions is top-notch and proactive, offering excellent customer support and service.
AMBER - Network Solutions
AMBER !!! All the wonderful people modifying my web site are amazing...!!! I just got off the phone with John Lloyd A and he was terrific. Making great suggestions and changes so fast and excellent. My "THE PREVENTION OF CRUELTY TO ANIMALS" website is A +++ and THE TEAM at Network Solutions A +++. THANK YOU THANK YOU !!! Charlie Currin
I received an email stating that I…
I received an email stating that I needed to confirm my domain name or my email would be suspended. I had trouble doing that and I made the mistake of clicking on a link in the email. When I contacted Network Solutions I found out that it was Scam and I had fallen for it. I was advised to secure my account with new passwords and two factor authentication. The representative helped me in a small amount of time and resolved my problem. I was very pleased with my contact with Network Solutions.
Customer Service Reps that I have…
Customer Service Reps that I have communicated with the past 3 day to update domain primary contact and a glitch I encountered with Domain Forwarding was exceptional. Both representatives were helpful, knowledgeable, and very patient when assisting.
I needed help and I got the best.
Last week I called your support center and was put on the line with Kimberly R. She let me explain what my problem was, and to me it looked to be complicated. She helped me like no one has done before. Her voice was very easy to hear; there was NO background talking or noise. I could hear very well for an older person in my early 80’s, unlike so many call centers where there is a lot of background noise.
Kimberly talked me through my problems and made it VERY clear that everything will be taken care of. She was so kind as to follow up via email to me, what was taking place and even time frames where it should be rectified. Everything turned out perfectly and I could not be more pleased in her service. If I had to rate Kimberly on a 1 to 100, she easily gets a 100.
These days service is paramount, yet rare to get good or even kind of good service. Kimberly is in a class of her own and needs to be praised for her skills. I hope in the future if I ever need help, I will get her or someone as great as she is. She is truly a one of a kind.
Highest possible praise for Dominique's assistance!
I'm deeply grateful to Dominique for his courtesy call, which happily--and unexpectedly--provided me with the opportunity to review exhaustively our Website, and to make appropriate adjustments. His cheerfulness greatly enhanced the benefits from his expertise and patience (during the extended call!)--in giving me a complete understanding of various complex issues, with the result that ٰI will now have a much better command of the work ahead. His customer support could not have been better!
Chis, Rebuilding a website
Chis, was professional, the team delivered the product I was looking for with minimal changes to be updated!