good
Real review from a human instead of AI trash like what most of the review sites are made of now, so it will probably be blocked in favor of some AI slop review. I know, I know.
I've been with them for probably like a decade and it always went well. Never had to contact customer service yet. Back in the day they were one of the primary alternatives to semi-monopolistic companies with an unreliable reputation, I hope they never become what they were created to be against, but that seems to be the way of things. For now they're good though, as far as i can tell.
its cheap
price is cheap and the domain is maintanable
I've been with Namecheap for almost 6 years
I've been with Namecheap for my webhosting (9 sites) and domains for almost 6 years. I had trialled many other webhosts before them, since 2004. But Namecheap has been fabulous! Great prompt 24/7 Customer Service in Chats are ideal for me in Australia. Really patient staff who resolve any questions. Wonderfully clean, open interface in my Namecheap dash where I have the power to manage everything myself, from payments to DNS changes (plus cPanel). Very easy! Great Knowledge Base and Guru Guides, with videos, to enhance my personal control and understanding (while the internet becomes more complex with each year). I appreciate the extremely strong security built into the system. And as a small business I was grateful for the 50% discount in hosting for the first year in 2020. I'm on their 2nd tier SharedHosting "Stellar Plus" Plan, and it has never lagged. (I feel like I have a dedicated server.) Pricing still manages to be lower than most with more included—a very generous company. I also have a free CDN, free Privacy on my doimains, and I feel like I have a strong business partner and team with me via Namecheap. I'm very, very happy after all the nightmares I'd experienced elsewhere. I highly recommend Namecheap for polished professionalism and steady (not radical!) incremental improvements throughout their company: the Kaizen principle!
Incredible 12-minute fix! My site is back online.
I was having a major issue with my new domain, aproof.ai. I was getting an "ERR_EMPTY_RESPONSE" and my SSL certificate wasn't working, even though I had everything set up in cPanel.
I reached out to support and they were incredibly fast—the agent replied in just 12 minutes! They identified the DNS and SSL mismatch immediately and fixed everything. Now my website is working perfectly. Namecheap continues to be the best for hosting and domains. Great job!
Namecheap has the great support for…
Namecheap has the great support for clients with great teamwork 👏
Thank you you
Thank you you
17 year customer
17 year customer here. Namecheap service, systems, people have never let me down, even when I have the super rare need for chat support, the team is rock-solid, fast, friendly.
the asistance and profesionalism of teh…
the asistance and profesionalism of teh agent today february 2 .2026 was very great
Really great domain supplier
Really great domain supplier. Super efficient customer support which is a rarity in this industry. Would definitely recommend.
Viktoriia S was a great help
Viktoriia S was a great help. Patient and smart with all the instructions and process. Thanks a lot.
I had repeated 503 errors on my website…
I had repeated 503 errors on my website and was unable to install WordPress. Namecheap Support was excellent—they quickly identified the server issue, fixed permissions, guided me through a malware scan, and assisted with a fresh WordPress installation. Their instructions were clear and professional. Thanks to their prompt support, my website is now running perfectly. Highly recommended!
Chat ID: NC-UCF-4174
They have excellent customer service…
They have excellent customer service and, above all, extensive technical knowledge. They were able to solve my problem perfectly.
Namecheap Live Support is the best
The support Mariia L. gave really make believe that NAMECHEAP IS THE BEST
Timely support
Timely support! Much appreciated.
I’ll give a review for your help!
I’ll give a review for your help!
I received it
I received it
Excellent & Professional support with a Smile!!!
Excellent support, they really do. not leave you until your issue is resolved and walk you through it.
Their chat support is prompt, never had to wait too long. Been using Namecheap for many years now and very happy with their services and support.
This time it was Viktoria S. that helped me and she was absolutely fabulous!!!
Typical support when I need to chat with someone at Namecheap, thank you!
The agent was patient, able to guide me to exactly where I needed to go and then answered my follow up questions.