Marie*****
Marie, my Network Solutions representative, was professional, knowledgeable, courteous, patient, and kind. She is what customer service should be and I thank Network Solutions for providing HUMAN BEINGS customer support, particularly the caliber of Marie.
They did a great job helping me solve…
They did a great job helping me solve my problem quickly and efficiently. Their support was top-notch, and I couldn’t be happier with the results. Highly recommend them!
I came with A not working product and…
I came with A not working product and NS put it together Expediently as I Needed it up and running , Last Month!
Thank You All @Network Solutions
Customer service helped and did great…
Customer service helped and did great work overall. Refund submitted and new domain sorted within a span of 30/40minutes very thankful for a customer service assistant that helped me through.
Very helpful
Had 2 different interactions with customer support and they were extremely helpful. 2 business that I utilized merged with NS, so 2 different accounts and new dashboards and wanted to do something quickly with a domain while merging accounts.
The professional helping me was…
The professional helping me was extremely helpful and knowledgeable also a very nice person.
CJ was so helpful and efficient
CJ was so helpful and efficient. Truly appreciated it!
Solved my issues and answered my questions
kindness and professional then took ownership of my problem, then solved the issues and now its working as needed.
Great service
Great service
Patient and helpful
Customer service rep patiently walked me through necessary password changes resulting from migration of my Register.com .,,very helpful in spite of my initial resistance to the necessary changes.
My account issues were resolved…
My account issues were resolved quickly, and an action plan was proposed and explained in detail. Because of Arthurs detailed and precise explanations, I chose to invest with Network Solutions to improve my website and web search exposure.
Great information
Great information
MyTime Support is a Bargain with Network Solutions
I have a domain name with Network Solutions which I use for all my email correspondence. I am not technologically savvy and therefore have to occasionally get tech support for my email account and I paid for MyTime Support. It is fantastic. There has been a very short wait time whenever I need support and the technicians are fabulous. They take control of my computers and are able to rapidly resolve any problems I encounter. Today I had help from Oliver who quickly was able to install a new Outlook email account on a Mac Mini which is syncing perfectly now with my iPhone, iPad, and PC. MyTime Support was the one of the best investments I have ever made.
Chad Gave Me Superior Service
Chad not only solved my issue, but he educated me on my account. There were some things that needed to be adjusted so that I was not paying for services I do not use. This kind of assistance can only be achieved through a live representative. I appreciate this service.
It was surprisingly easy to talk to an…
It was surprisingly easy to talk to an actual real live person. They were both knowledgeable and friendly and answered my questions. I couldn't be happier based on the dismal Ipage experience
Caring & Empathy is a lost value to many companies but not...
I had made a pretty costly mistake and was pretty upset. I was connected to Aman and I was worried it was an AI, but this individual was not only willing to work with me, they were kind and empathetic, which in this world of AI and bots, something that actually makes me feel heard. My issue was resolved and a consideration was made that didn't have to be and I am a NS fan for life! Thx Aman
Stress relief
James was so knowledgeable and helpful.
first chat resolution
first chat resolution, the representative was nowledgable and helpful.
Network Solutions Pro Support Team went Above & Beyond
Network Solutions Pro Support Team went above and beyond! After submitting updates at 4am (yes, really!), they had them implemented by morning. Then spent another 3 hours on the phone with me handling additional complex changes with incredible patience and expertise.
Their team never made me feel rushed or technically inadequate, and explained everything clearly and treated my small land business website with the same care as if I were a Fortune 500 company.
Special shoutout to Ike, who walked me through complicated updates with humor and grace. In a world of automated everything, getting real humans who actually care about getting it right is priceless.
10/10 would recommend to anyone who values genuine support over flashy promises. Thank you for making this non-techie entrepreneur feel capable and supported! K. Sattler
Automatic Forward was not working
Automatic Forward was not working for me. Network Solutions was able to get it working but I still have to test it in a couple of hours to see if it did work for me. Just deleted the forwarder and added it again. So we'll see.