Smooth and efficient support
The rep (Manohar) was super knowledgable, super efficient, super friendly and super patient. If they were inside reps I'd request that Manohar be assigned to me.
Customer service was great
Customer service was great. They were quick to help me resolve an issue with my domain registration.
Wow!
Wow! Breath of fresh air. Excellent support and it took less than a minute to reach a person and in less than 5 mins my issue was resolved and moneys refunded. just wow!!
Committed to helping and resolving…
Committed to helping and resolving issues 24/7. Support via chat or call support has always been met with a courteous, knowledgeable, and helpful representative.
Manohar was extremely helpful and…
Manohar was extremely helpful and professional. He quickly identified the root cause of an issue I had been struggling with for two days related to increasing the WordPress memory limit. Instead of just giving generic advice, he clearly explained that the problem was with the hosting server itself and that I needed to move to a different hosting package. He even provided a screenshot of the exact packages I should consider. His guidance was clear, accurate, and very valuable. Thanks to him, the issue is now fully resolved and I can finally build my website without any limitations.
They help me solve the problem very efficiently
They help me solve the problem very fast and efficiently
Very Cooperative
Quick and reliable Assistance
very fast support and response
very fast support and response
Very easy to work with
Very easy to work with! Chat was quick and easy!
Excellent customer service
Excellent customer service. Will help immediately for any issues. Nothing but the best from me
3rd agent solved my email problem
This was the 3rd agent that worked on the email problem. The other 2 agents did updates but did not correct problem. This agent has corrected the problem. A++
Great experience with Akshatha
Great experience with Akshatha. Completely knowledgeable and helpful. Less of a wonderful experience with legacy Web.com customers (where the new Network Solutions systems don't integrate with Web.com). Frustrating and fatiguing.
Thorough explanation and assistance
We have about 24 different services in place and each one had a different expiration date. The agent went through each one with me and explained exactly what the service provided. We also had expiration dates from this month to 2023. The agent offered a way to consolidate these to a single date and offered a significant discount.
Great customer service
Great customer service
Thank you Network solutions (Akash) for assisting me today, you were knowledgeable and courteous, thank yo for answering my questions and support on fixing back end issues.
The guy knew what he was doing and took…
The guy knew what he was doing and took care of the problem
This rating was all to do with…
This rating was all to do with Precious! Her customer service was great and resolved what was a very complex problem (to me anyway). She resolved it with friendliness and speed. She talked me through it step by step and didn't make me feel like an idiot. Give your customer service personnel a raise :)
Quick and efficient and time is money.
Quick and efficient and time is money.
Really clear and helpful customer…
Really clear and helpful customer service. I needed to combine my accounts because I could not find my newly-purchased domain, but they helped me to very-efficiently fix the issue. So far, very happy with the service, as a former customer of domain.com.
awasome
The company and the atendant were great, solve my problem very fast.
Thank you
Great Network Solutions Assistant
The Network Solutions assistant was knowledgeable, helpful, friendly, courteous, job done in one go.