I want to thank for prompt and professional help
I want to thank for prompt and professional assistance
I can't say enough good things about…
I can't say enough good things about the service I have received. I wish I could rembered the gentleman's name that helped me. He was awesome. So kind, so though...just an amazing job.
Ron was very professional
Ron was very professional, very courteous, and knows his job really well. He did a great job !
Without a website...you don't exist!
I needed to get a website up in a hurry. We were proposing on a project and the competition all had websites. I provided a few websites that could acquaint Network Solutions as to our business/sector/strategy. We provided copy and photos. Out of the gate, we really liked the beta website. With a bit of tweaking we are thrilled that our website accurately communicates our services, capabilities and experience. We are now on a level playing field.
He was very patient with me as tech is…
He was very patient with me as tech is not me strong talent. I really appreciated him Thank you so much.
Person was both knowledgable and…
Person was both knowledgable and helpful. Efficiencly worked through and solved the problem.
Customer Service Rep Chris restored my faith in Network Solutions
After two not-so-great calls with two representatives (unlike Network Solutions typically great service which I've received since the early 2000's), I phoned again and had the pleasure of having my call fielded by Chris who patiently, kindly and knowledgeably offered me fabulous assistance. During our call, the extremely polite Chris answered all of my questions/concerns and provided me with some offers for my renewals, all of which I very much appreciated. Chris is a fabulous representative of Network Solutions customer service. Thank you Chris for your detailed and educated product help. And, thank you Network Solutions for hiring and retaining the excellent Chris who proudly represents your company so very well.
awesome experience
quick response, professional, and got the job done. Could not be happier.
Our new improved website is up and running and we love it!
I contacted Network Solutions after finding out my website of many many years was not up and running for several months. Initial contact was made with Zack on Feb 17th and he hooked me up with the Pro-Support Subscription and explained in detail what it included. I also spoke with the following agents during the process
Zack, Sales Agent
Karen, Design Agent
Dwight, Copy Agent
Nathaniel, Written Content
Michelle, Account Services
Forgive me if I didn't mention everyone, I didn't write them all down.
Each of these representatives were extremely knowledgeable, helpful and above all patient! I am not that savvy about technology the last few years. To be honest technology has surpassed what I used to know about running my own website. I am now relying on professionals to help navigate the ins and outs of online exposure. To no fault of Network Solutions, it took a few weeks to get it going and online due to my scheduling issues.
I am very satisfied with the final look! Michelle was extremely helpful and so patient with every detail we discussed. It is very refreshing to speak to any representative from any company that took time to listen and suggest ways to present what I was looking for. THANK YOU SO VERY MUCH to everyone involved in updating this new website format.
New website design and support
The design and copywriting for the site were excellent interpretations of the material I submitted. The follow-up tweaks to the site were thoughtful and professional and very helpful resulting in a very satisfactory end product. Explanations of further assistance - if needed - were throrough.
Thanks for the resolution
Nick was extra patient with me I’m not the brightest bulb in the light fixture when it comes to technology, but he made me feel like I was a genius
Customer service did what they could to…
Customer service did what they could to make me happy, and they did. And I appreciate that.
Great network even for first-time website builder
I am a first-time website builder. I have found everything with Network Solutions from building the website, great choice of pictures to make the page, to getting help when I need it easy and so helpful. The agents are very knowledgeable and easy to communicate with. Thank you, Network Solutions!
It was a pleasure working with Tech…
It was a pleasure working with Tech Support to merge all of my accounts.
Excellent customer service rep
Excellent customer service rep. She helped me log in and get into an old email address I used to use. Very patient and knowledgeable.
My technician
My technician, JEAN, was extremely courteous and professional, and helping me with my problems. She was very knowledgeable when she came on my Macintosh and came on my iPhone as well to straighten out my emails, which were a mess. She is probably the best person I’ve ever worked with at Network Solutions!
fine service
I'm sort of a tech moron but the folks helped me out really well. Great web site and fine service. If I couldn't do something, they took care of it.
All good
Despite appreciated but annoying security issues on my end, Terry Ann showed great patience and got the transaction through. I do appreciate the service.
Excellent Customer Service
My experience with Scarlet was excellent she was very knowledgeable, courteous, kind, and professional. She was very sincere and kept track of all the issues I had concerns about she handled everything with finesse and efficiency which made me feel secure.
Domain Renewal
The representative helping me was very courteous and helpful, providing more than I thought i needed