Network Solutions' Terry Ann M.
Terry Ann M (I know you don't allow last names) is an outstanding goodwill ambassador for your entire Network Solutions organization -- a firm whose products and services we have been purchasing since the late 1990's (and I remember you with Verisign ... and I even visited your office in Herndon, Virginia, near Dulles Airport).
Terry Ann M is thoughtful, friendly, helpful, and very hardworking. Network Solutions should be proud of Terry Ann M's ongoing on-the-job performance.
/Michael Wade/ March 9th, 2026
Very responsive chat
Very responsive chat. Quick to help and I always have a great experience whenever I reach out.
PS. I find the UI a bit simplistic (probably due to experience seeing lots of overloaded panels).
So Helpful with my Concerns
When I have concerns, the agents are always so helpful and prompt with finding an answer. They always provide me with information to make answers clear.
solution was met for a few challenges
solution was met for a few challenges. Tech/rep was firendly and knowledgable. Able to assist to complete the task succesfully.
The person who assisted me was highly professional
The person who assisted me, Lavisha, did so in a very professional manner taking their time to lead me through a process I'd never done previously
Limitations with Google Workspace Hopefully Improvable
We had the pleasure of working with Ms. Jazz, who was knowledgeable and thorough with answering all of our questions, especially with the Analysis of our current Workspace Account details and its limitations. Unfortunately, our current account has a attachment limitation of 25MB & it would help if we could increase that limitation, but proved impossible, which Jazz looked into very carefully trying to ideate other options, but she was honest to tell us what could and could not be done, which is much appreciated. We appreciated her patience, her honesty, and her tenacity in problem-solving and creative options ideation, which are always helpful to Small Business Owners like us, especially when Scaling our business on informed decision-making. Ms. Jazz, you were wonderful to work with. Thank you
I needed to take care of a problem.
I needed to take care of a problem.. the support rep made it easy and took only a few seconds. it was honestly great chat text support.
My domain names are now with Network…
My domain names are now with Network Solutions, and I was having difficulty making some changes. The person was very helpful and even offered a discount on domain renewal, which I took advantage of.
Been dealing with the Company for…
Been dealing with the Company for years. Overall satisfactory experience.
Been using network solutions for years
Been using network solutions for years. They are the best.
we inadvertently let our domain expire…
we inadvertently let our domain expire these guys sorted if us within hours
Very nice support via the chat agent…
Very nice support via the chat agent and Hithesh is very good
Had simple problen as a novice web…
Had simple problen as a novice web builder to update my SSL certificate. It was handled promptly and issiue resolved quickly and friendly tech support.
When real and knowledgeable representatives are available to handle a problem
Manohar was the representative I had today. I contacted today, with every intention on cancelling my service after having another issue. He was able to solve the problem I had today and the original issue I had months ago that was leading to me wanting to cancel. My business is all set to move forward now because of Manohar. Give him a raise a bonus or an office party he deserves it! Thanks Network Solutions for providing a service that's affordable.
Probably the best tech support experience I've ever had with a provider
I had a strange "access blocked" message on my website. Based on my past experiences with providers like GoDaddy, I dreaded trying to fix it. I contacted NS tech support and they fixed it over chat in about 20 minutes. I couldn't be happier.
Listened to my issues and worked to…
Listened to my issues and worked to resolve the issue
They were very responsive and helpful…
They were very responsive and helpful with me for my issues and questions when I needed assistance. Everyone was courteous and understanding and greatly helped in resolution too.
Support with Security and SSL Certificates
Dear Network Solutions Support Team,
I wanted to take a moment to express my sincere appreciation for your assistance with installing the necessary security and SSL certificates. Your support made this process much easier and significantly reduced my stress, especially given my limited knowledge of web technologies. Your expertise and guidance were invaluable, and I greatly appreciate the time and effort you invested in helping me. This experience has truly made a difference, and I am grateful for your professionalism and patience.
Thank you once again for your outstanding support.
Ted FFP
great job by this tech!
great job by this tech!
Agent was fantastic
Agent was fantastic, knowledgably and not pushy. He was very interested in what I needed and how they could help and I am looking forward to getting started