Bindu in the customer support…
Bindu in the customer support department was extremely knowledgeable and helpful. Thank you!! ⭐️⭐️⭐️⭐️⭐️
Karthik was great
Karthik was great - knowledgeable, courteous and efficient. The interaction couldn't have gone better.
Pure Gold in Customer Service
not only were they able to help me but this person went above and beyond to make me realize I was on auto reneweal for other items I no longer use. Thanks to her great customer service, I will not be upset because I will not have to call back to have them return charges I no longer wanted. People like this are worth pure gold!!! They make your business shine!!!
Network Solutions rocks
Network Solutions was my original registrar, and has always served me well, found the best deals on renewals, has bulletproof security, and a great chat line with agents. I've done everything thru chat for years now. Highly recommend. More pricey, but more services.
SSL validation
As a returning customer of Network Solutions, I recently encountered some difficulties with the Advanced DNS Records settings during the SSL certificate validation process for my domain name. Rajesh, the support agent, provided outstanding assistance—he was knowledgeable, patient, and courteous in helping me resolve the issues needed for SSL certificate validation.
Network Solutions - Proven Provider Year after Year
We have trusted Network Solutions with our domain renewals and DNS for over 25 years. It's rare for a company to provide actual support in this day and AI chat bot age, however, our support interaction took less than 5 min to fix, and was handled with expertise on the same level as Veritas/Arctera.
SSL wasn't working
I had an issue with SSL. When I got Ajith on the chat we covered the basics and the problem was identified and fixed very quickly.
Benaron (Ben) Gleiberman, ATSi
2 days ago
Support following Dotster move to NETSol - excellent
With the several domain registry companies being absorbed, logins & renewals have become confusing.
The support thru the Network Solutions Chat team were able to sort out my issues, and issued full credit for the items that we no longer required.
The staff member was knowledgeable, effective and helpful. - excellent
Five-Star Service all day everyday
Five-Star Service all day everyday, advisers are patient, understanding and efficient
Network Solutions - ex-Register.com Excellent service
I have used this company for many years (originally when it was Register.com)
The on line help is excellent - every time I have had any sort of problem it generally gets resolved in one session on the chat.
Lavisha was awesome!
Lavisha was awesome!
She found the problem with 2 sentences, helped me fix it and also explain why the problem happened.
One of the beat costumer support i've ever gotten
Terrific service
Terrific service. We lost access to our domains through a death. I had to work wih various Network solutions staff to get my issues resolved. Everyone, either on the phone or chat were prompt, curteous and extremely helpful.
Jhanvi was very, very helpful
Jhanvi was very, very helpful in resolving my issue. He was patient, polite, and helpful throughout. I am grateful for his professionalism.
Great service
Great service, very quick to resolve my issue and answer my questions regarding our domain.
Burden Lifted Thanks to Customer Service
I was contacted by Proton Mail concerning verification of my domain. Somehow it was no longer verified. I went to Network Solutions to repair the problem, but had trouble figuring out how to complete the task. I went to live chat, figuring it would be a useless bot. To my pleasure, after answering a few questions, I was connected to someone who could help.
I copied the message from Proton into the chat. Instead of telling me how to do it, he offered and did it for me, without me having to ask. He really took a burden off of my shoulders! Very good customer service. Customer 4+ yrs
Agent was knowledeable
Agent was knowledeable
This is the best customer experience…
This is the best customer experience I've ever got! I was very lucky to have Gerold as my technician and he was extraordinarily empathetic to my situation and helped me figure out my next steps with confidence and ease. Thank you Network Solutions!
I’ll go back to Network Solutions again!
The process was very easy and thorough, the customer service was very good, and I don’t want to leave, but I’ll be back!
They are easy to get in touch with when…
They are easy to get in touch with when I have a question no long wait on the phone. The web builder has a ton of templates you can pick from to build your web site from. I am a novice and doing this for our American Legion and it will always be under construction.
Great people and great experience.
Great people. Always available to help and in a timely matter.
