I love Name cheap for their timely…
I love Name cheap for their timely response and ready to go beyond limit to assist their customers. Love from Umar
Thank You for Your Excellent Support
Thank You for Your Excellent Support
Hi Maksim,
I just wanted to take a moment to sincerely thank you for the outstanding support you provided with [mention the service or site briefly]. Your professionalism, patience, and quick response truly made a difference and helped me resolve the issue I was facing.
I really appreciate the effort you put in and the way you handled everything so smoothly. It’s rare to encounter such dedication and helpfulness, and I wanted to make sure you know how much it was valued.
Thanks again for going above and beyond – it really made a difference!
Best regards,
first time to use it and i like it and…
first time to use it and i like it and so far i like it , it was easy to start and choose domain and also hosting and the site helped me to build the site
Namecheap Always Deserves 5 Stars
I've purchased domains and had my sites hosted at various places over the years since 2003, including:
2001-2004 - FreeWebTown and similar free hosts (no domains, only free subdomains)
2004-2007 - HostMonster
2007-2009 - HostGator
2009-2018 - 1&1 by Ionos
However, Namecheap is the only one that has consistently been great and never let me down. They are the only host and domain provider that I've stayed with ever since making an account with them.
Ionos used to be called 1&1, and that's what they were going by when I was using them. As soon as they changed to 1&1 by Ionos, everything started going down the drain with them. They removed cPanel and only offered an extremely limited Control Panel that doesn't really let you do anything at all. Ionos offers you the ability to buy domains ($17.95 per year) and hosting ($12 to $30 per month) for only $1 each (per month for the hosting, but only for the first year), but then they fail to mention how ridiculously HIGH the price goes UP at the time of renewal after that year is up.
I started with my websites on free hosts, like FreeWebTown, and eventually moved to HostMonster. When I saw HostGator's yearly deal in 2007, I switched to them, but by 2009, every single website hosted by them that used only HTML4 and CSS was hacked and destroyed. And I had to find another host--again. That's when I finally found WordPress in 2009 and moved to 1&1 (now known as Ionos Evolution). But, as mentioned above, when 1&1 became Ionos in 2018, everything went to crap with them too.
That's when I finally found Namecheap, and I have been so happy with their services ever since. My domains, hosting, and domain email are ALL with Namecheap. Every time I need to contact support (unlike Ionos' phone-only support), Namecheap has only live chat and email tickets, which are a million times better and faster for me. I have extreme trouble talking on phones, so I was never able to contact Ionos' support, and when I sent them emails requesting support, they never resolved anything, and they made excuses for why they couldn't have any other kind of support available.
In contrast to Ionos, I love that I can start a live support chat at Namecheap, and it only takes 5 to 45 minutes (depending on the issue) to resolve any issues I'm having, which are extremely rare. Namecheap's support staff is so helpful, quick, and understanding. I recently (today!) upgraded my hosting from Stellar to Stellar Plus, and back in November, I renewed my domain's SSL with them for five more years.
Namecheap has been the ONLY domain and hosting service to never let me down. I've always given them 5 stars when completing a live support chat with them. And now I'm giving them 5 stars on Trustpilot.
Support is Awesome
I have been using Namecheap for 4 years so far. The system is stable. Support is great. A very well-documented knowledge base.
10/10 Customer Service
10/10 Customer Service - Always ready to help, ready to quickly settle whatever problem you might've faced with their services!
Amazing service all around!
Amazing service. Domains are the best price on the net and the LIVE customer service is the reason I keep buying from them! The best of the best!
I’m very satisfied with Namecheap’s…
I’m very satisfied with Namecheap’s service. Their AI chatbot is genuinely amazing and resolves most issues quickly, and whenever I need human support, the experience is just as excellent. The team is knowledgeable, responsive, and easy to communicate with. I’m really happy I chose Namecheap years ago. It’s been a reliable and stress-free decision ever since.
GREAT SERVICE FROM START TO FINISH
GREAT SERVICE FROM START TO FINISH
HIGHLY RECOMMENDED
Excellent service
Excellent service, as always. Thank you very much.
Very good compared to other hosting…
Very good compared to other hosting companies
Extremely helpful support team here
Extremely helpful support team here. I recommend Namecheap for all your Website needs. I am very pleased so far with my site.
Muhammad Abdur Rafay Mehmood
3 days ago
I use multiple hosting services
I use multiple hosting services, dedicated servers, and manage 50+ domains with Namecheap. In my experience, they are far better than most providers in terms of pricing and customer support.
Their support team is quick, knowledgeable, and always helpful, even for complex server-related issues. The pricing is transparent and competitive, making it easy to scale without hidden costs.
Overall, Namecheap has been a reliable and cost-effective choice for managing domains, hosting, and dedicated infrastructure. Highly recommended.
Excellent support and smooth…
Excellent support and smooth experience.
The Namecheap support team helped me change my hosting billing cycle quickly and clearly. Everything was handled professionally, and the communication was excellent. Highly recommended.
Thanks alot
the number one company of domain and hosting services i am using since 9 Years
Very fast and Easy
Very fast and Easy
THANK YOU KIND SIR 🙏🏻
Already talked to 3 agents with nowhere near a solution, but this agent finally gave me one! And he was fast to give it to me. No long convos needed. Can say he's really an export and does his job excellent. Thank you kind sir!
My experience using namecheap over a decade
I have been using namecheap domain and hosting for over decade for all my clients and myself. They are proven over time, their support is their core strenght, they are very professional and always solving the problem in a very short time.