I had a great experience with…Vishnuvardhan A S.
I had a great experience with Namecheap’s support team. They responded quickly, were very polite, and immediately understood the issue I was dealing with. What I liked most was how clearly they explained every step, making the whole process easy even for someone who isn’t very technical.
Their live chat support was fast, helpful, and patient, and they made sure everything was fully resolved before closing the conversation. Overall, I’m really impressed with their professionalism and the quality of their customer service. Highly recommended!
Volodymyr O #1
Volodymyr O. was perfect in explaining and concluding my issue. He gave me perfect step-by-step instructions that were simple to follow and thus solved my issue.
Fast, accurate, and respectful 100%
Thank you Volodymyr O
I had issues with ssl on 3 of my sites
I had issues with ssl on 3 of my sites. The namecheap customer support solved it within seconds of reaching out. The service was swift and excellent.
Most competent customer service ever
I've been with namecheap for 18 years for domain registry and never had an issue. This weekend when I was authenticating my my domain for my new EMS my website (hosted elsewhere) and email crashed. Not namecheap's fault but they were the only ones who could help me. Step by step, with so many screenshots Namecheap customer service got my website and email working and even got my authentication sorted. I can't believe how helpful they were, I never could have done this alone. SUPERB! Above and beyond.
Getting the help you need
I was able to work with a person and get my SSL certificate resolved. I needed help and Namecheap stepped up and helped with getting the job done.
Excellent support from Uthara
Excellent support from Uthara! The representative clearly understood the issue and provided a resolution promptly, without unnecessary back-and-forth.
Great service.
Great service.
Namecheap customer service are the best
Namecheap customer service are the best
I am noTechie and also over 75
I am no techie and also over 75. I was having problems with the issuance of my SSL certificate. After chatting with a live person, my problem was solved. I had to initiate a reissue of the SSL certificate and the assistant walked me through the process with patience and professionalism. Definitely will recommend Namecheap.fo service and price.
Namecheap’s Support Team Never Disappoints
I’ve had a great experience with Namecheap so far. Their services are reliable, but what truly stands out is their live chat support. Every time I’ve needed assistance, the support team has been quick, helpful, and genuinely committed to resolving my issue. It makes managing my domains and hosting much easier. I appreciate their professionalism and consistency—highly recommended.
I missed my hosting renewal payment
I missed my hosting renewal payment, my site was down, I am not an IT person, I made the wrong payment, etc. Six different resources from Namecheap chatted with me one after the other, and each solved the multi-layered problems. It saved me $700, which I would have paid a webmaster, excluding the subscription fees.
A Trusted Ally To Support Your Digital GlowUp
Namecheap has been with me since the very beginning of my webhosting journey. I stay with them because of the chat option which helps me trouble shoot in real time. It's such an invaluable tool. Email tickets and such can take forever with all kinds of back and forth. That chat tool is a game changer! I love the affordability although the slowly increasing price of everything has me airing on the side of caution about many of their products. Their easy to navigate platform, CPanel access, incredible tools for education and knowledgeable team is literally the best!
Very good costumer care
Very good costumer care. I appreciate that.
I had a great experience with your…
I had a great experience with your support today. Thank you for the assistance!
I Have Been Using Namecheap Since 2017…
I Have Been Using Namecheap Since 2017 It Was An Good Expirence All Staff Were Good and Solved Every Problem Had No Issues 1-2 Problems Per Year I Am Also Satisfied with Their Promotions and Rates of Hosting I Have 22 Websites On One Hosting and Nobody Had Any Problems Till Now
intuitive
intuitive, professional, ease of use platform.
NameCheap services experience
After using NameCheap services for many years, I must say they are awesome and their dedicated customer team go above and beyond to resolve all issues, that you may have.
support team response very quicky and…
support team response very quicky and exactly
The assistance received today was deeply appreciate…Thank you, and I hope this high standard of support continues!"
The assistance received today was highly professional and effective. I appreciate the clear guidance provided to resolve a complex certificate conflict, ensuring a seamless path forward for my domain. Thank you for the excellent service.
Swift, helpful and efficient
I’m not technical at but I had help from Sowimya. After explaining ping my circumstances. They went above and beyond to help and quickly and efficiently solved my problem.
