Able to get all my questions answered…
Able to get all my questions answered within given time frame. He was very pleasant, patient and thorough. Great call from start to finish. I appreciated his time, energy and patience. Much appreciated.
Polite and knowledgeable.
Polite and knowledgeable.
Angel was very good in helping me…
Angel was very good in helping me understand how Quickbooks work. She also answered most of my questions the best she could. I appreciate the time she spent coaching me. Thanks Angel.
Professional and effective guidance
Exactly what is required on entering unchartered waters - someone to guide you. Extremely professional and effective one to one - and at no additional cost!
Great Customer Service.
Great Customer Service.
Rosie was very polite and patient and answered my queries well.
We transferred from sage to quickbooks…
We transferred from sage to quickbooks using a 3rd party . Which resulted in hundred of errors . We had several telephone conversation lasting hours at a time with several different employees all of which were very good but the stand out for us was Niall, who was calm,clear, thorough even with a complete newbie to quickbooks that didn't have a clue what they were doing.
Excellent experience very helpful…
Excellent experience very helpful advisor who was patient and guided me through every step of the way very friendly and I would highly recommend anyone who signs up to take advantage of the free tutorial it gave me a lot of confidence in the system and great service too
Joanbeth was so kind and helpful with…
Joanbeth was so kind and helpful with each query I had. I feel much more confident using QB now. I hope if I have any more questions I get her help again !
Sally was professional and efficient
Sally was professional and efficient. She helped me resolve my problem regarding banking connections within minutes. Excellent service.
Shem Customer service was perfect
Shem Customer service was perfect, she was knowledgeable and efficient I left very happy.
Really Helpful
Really, really helpful customer service on the phone.
I called today after cancelling my subscription with quickbooks as I closed down my business. A gentleman (sadly i forgot his name) was so helpful and detailed and clear in understanding my situation and providing step my step guide in what i need to do next. absolutely fantastic.
Great experience guiding us through this program
Shem was very patient as she guided us through QuickBooks and gave us some great tips and reassurance on working through this program which is very new to us.
So far, so good
Easy to use and intuitive
Kayce was very helpful
Kayce was very helpful
The big benefit of Quickbooks is you…
The big benefit of Quickbooks is you can actually speak to an advisor, unlike other software providers that only respond by email. Nigel the advisor was very good and resolved the problem.
Super efficient and helpful!
Super efficient and helpful!
Very clear and helpful
Very clear and helpful onboarding tutorial to get me started with the software. Should make my business life a lot easier. Dan was very professional.
Really helpful and informative
Daneel was very thorough with his explanations and made it simple to understand my way around quickbooks better.
The advisor had great knowledge of the…
The advisor had great knowledge of the product and was patient with the request
The instruction I received from Angel…
The instruction I received from Angel was extremely helpful to sort out how and where I had made errors on posting and reconciliation with banking. Very impressed as it was complicated to take all in during the phone call but excellent follow up was provided by Angel in emails showing the actions we took and therefore, how I can replicate going forward. Most impressed with this service QuickBooks provide and in this case how Angel handled my issues well done. Highly recommended.
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