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Fretzie was really very helpful showing me around Quickbooks and resolving my particular queries.

The adviser really cared about the issue I was having and did everything required to solve the problem

Very helpful.

The customer service was fast and efficient. Our problem was solved quickly.

Payroll Friendly and productive

Really helpful step by step from Phoebe

Cindy was very quick and helpful. She explained how to fix the issue should it reoccur.

Valery was really professional and helpful in her support. Truly wonderful service

I had my onboarding with Vincent, he was absolutely fantastic. Made me feel comfortable with asking questions and went through everything I did not understand and more. I feel very confident using QuickBooks now. Thanks again 😊

Very helpful advice and assistance! Nigel is a very kind and patient person to offer help.

Called and spoke to Leela - She was excellent So incredibly helpful. Really appreciated her taking the time and solving my issue.

Nigel understood my issue and quickly helped me to resolve it. I really like the screen share function which makes the whole process very easy.

Vincent, who took me through my onboarding session was very professional and courteous. His knowledge was evident as he was able to explain all the different areas of the platform as well as answer any questions I had regarding my personal requirements and needs from the platform. He was patient and attentive at all times during our session, making it a pleasant and worthwhile experience

Quickbooks onboarding session last more than an hour and very informative and detail on how to set up the software.

Angel was very patient with me and explained everything so well. She's a great asset to the Quickbooks team. Thanks very much Angel!

very helpful and patient advisor

QB has a great expert support team but there are a handful of friendly staff that always go above and beyond to assist me and CJ Graham is one to mention. Her quality of work and knowledge is outstanding and CJ always delivers exactly what I need

Absolutely fantastic!!! Professional and totally an asset to quick books and my business!! Thank you !

clear concise friendly advice.

Nigel solved the issue I was having and introduced me to a couple of new features that I was not yet using

Had a problem. first I was thinking it will take endless time to solve it but than I get a very fast call and it was done with some clicks.

Easy to use fully featured product, integrated to bank and accountant. Support when requested was prompt and effective

Anchal is so patient and helpful to walk me thru Xero platform. She even went to the extend to help me to enrol into Practice Program and taught me how to do selfpace learning for a new user.

Very impressed with response times and level of understanding of my issues.

easy to use.

Thank you I was very um blonde and you were all very patient

The response to my query was in a timely manner and the explanation was easy to innerstand to help me solve both of my concerns thanyou

The online support I received was done really quickly and resolved my problem

I felt that the apps is very user friendly. The payments window is concise and simple. It’s connect well with my Cenyre link report.

The streamlining of the work processes and intergration that Xero has. Xero is user freindly and the support and start up team are great. I'm currently using Xero in the United Arab Emirates my correspondence with the team is amazing. There is no other way to do Accoutning except by using Xero !

I have been pleasantly surprised at how responsive and great Xero support has been. Today Mathu was very patient as we worked through my payroll query. As I had to migrate payroll urgently to Xero, after our previous payroll provider let us down, I also had amazing support from Robyn and Erin and other team about various migration& payroll queries. Thank you very much! Would recommend Xero.

John from the Xero team was patient, understanding and supportive once in the meeting and through the session. He made a lot of the information seem quite simple. Thanks John.

The Xero consultant was able to identify and fix my problem.

Having an account manager going above and beyond to assist me to grow my practice, meet with me, always friendly and helpful. Enjoying the entire Xero experience, from the program, integration to the actual human side of Xero.

Xero is an essential tool in any business. Simple and easy to use and I love the automatic reconciliation with the bank account which ensures that the books are accurate and complete. A highly valued asset in our company.

Great and readily avaiable support when you need it.

Great support

Dara helped to answer all questions I had prepared, as well as introducing important tips and helpful guidelines.

Xero’s bank reconciliation is fast, accurate, and incredibly easy to use. The automatic bank feeds save so much time, and the matching suggestions are spot-on. It’s made month-end reconciliation quick and stress-free — a real game changer for keeping accounts accurate. Thanks Mark for all your help!

I think it's very user friendly and great way to keep track of our accounts

They are very quick to respond. I had issues for days on accessing my account. Good thing their Facebook page is very responsive, I was assisted promptly. Big shoutout to Samantha! Thank you 🫶 Though on the other note, I think it will be better if they offer live support on their website before logging in just in case for issues like this. Still a 10/10 experience thanks to Sam who assisted me.

There seems to be a lot of negative reviews on here regarding Gusto for payroll services. My experience, on the other hand, has been excellent. Payroll takes exactly 20 seconds for me to run each pay period. I have not had any issues with reporting and the integration with Quickbooks Online makes tax time a breeze. The cherry on top is their generous referral program. Thanks, Gusto!

I use Gusto to run payroll and deal with quarterly reports to my state. My business is just me, but I'm an S Corp, so Gusto takes care of the paperwork side of things so that I do not have to. I like that I can set it up and then not have to think about it. Customer support has always been responsive and helpful also.

Andres was great for the hike in El Salto

Gusto has been so user friendly from the beginning. The app is always up to date and easy to use. I appreciate money advance from Clair and would be happy to recommend Gusto to any employer looking for a trusted payroll company.

Pros: ✔ User-Friendly Interface: Intuitive design with well-organized menus and submenus ✔ All-in-One Dashboard: Convenient access to all payroll and time-off information in a single platform ✔ Streamlined Navigation: Logical workflow makes common tasks quick and simple ✔ Positive User Experience: Overall customer-friendly design and functionality Areas for Improvement: ⏱ Time-Off Requests: Could benefit from more flexibility in specifying exact time ranges when requesting leave Overall Impression: Gusto provides an excellent balance of simplicity and functionality for payroll management. The system's intuitive design and consolidated information make it a pleasure to use for daily operations. With minor enhancements to the time-off request process, it would be nearly perfect for small to medium-sized businesses. Recommendation: Highly recommended for companies prioritizing ease of use and clean design in their payroll solutions.

Gusto is an easy way to access my paystub and employee information. It was also extremely easy to change the amount I wanted withheld for taxes. In the past (at other companies) it was not an easy thing to do. With Gusto, I was able to make my changes with just a few clicks. Nice job, Gusto!

The ability to find answers so easily, like how to record historical payments to contractors when you've had to give them a cash advance.

The initial onboarding was very intuitive. It was like having a coach sitting right there with me. The deadline and scheduling of tasks that auto setup with alerts was a game changer for me! (ADHD appreciates this). And any time i need to speak with a rep, they are always courteous and patient. I have recommended this platform to colleagues and they have made the switch too! Keep up the amazing work, and you will have a lifelong user!

Love the early pay option, very easy to use, tracks my spending.

I am using Gusto for only 1 employee (myself) for a month, the UX is simple and great. Set-up was very easy and pricing is reasonable compared to others for 1 payroll only. I do not do state taxes, just federal withholdings and TX unemployment tax, as well as Solo 401k deductions. I didn't have a lot of interactions with support, but I was able to chat with a few minutes wait. The person was not very knowledgeable, kept sending me link to help files. If things turn south, I will make sure to update my review.

Companies. Very. Good. Doing. Good. Job. With. Patient. And. And. Worker. Who. Work. This. Office. And. Take. People. At the. Job. Thanks. This. Office. Doing. Hard. Job Rinna. Maiere.

Easy reliable convenient

Easy and user-friendly. Great customer support.

I started using Gusto in 2023. It has been a smooth ride using their platform. I appreciate everything they do to keep me in payroll compliance and remind me if I need to do something to stay compliant with Federal regulations.

I love Gusto! Such an intuitive platform, excellent customer service, all at a great price. I never thought I would look forward to running payroll!

At Social House Entertainment, our schedules are packed with events and constant travel, so staying organized and on top of payroll could easily become overwhelming. Thankfully, the **Gusto app** makes managing paychecks simple and stress-free. One of the biggest benefits is how easy it is to keep tabs on upcoming checks. The app provides a clear breakdown of what’s coming in and—just as importantly—how much is going to Uncle Sam in taxes. This transparency is a game-changer, especially during those months with *three pay periods*, helping me stay ahead of budgeting and expenses. Whether I’m on the road or in the office, having all my payroll information accessible in one place is a huge time-saver. For anyone juggling a busy schedule, I can’t recommend Gusto enough!

Ease of use and the functionality is perfect.

I have had a fabulous experience with them so far as my employment paycheck app

Clean, clear, easy to use; makes this usually-complicated part of life pretty simple.

Very nice and Rait

Chris was spot on on with assistance

We moved from Sage 200 and needed access to the old data. David arranged everything on the servers and uploaded our data for us. Everything was great from start to finish. I now have full access to our old data and can run reports etc. Great service.

Sage Technical Support are always helpful and deal with any issues we have efficiently. In particular Glen who has helped us on a number of occasions lately.

Tommy Harrison provided me with exceptional support and guidance over several calls for which I am very grateful. Thank you Tommy!

David Knight is amazing and always a pleasure to deal with from Sage. 5 Star Service!! Thank you David.

Great service from Gordon B, attentive throughout and a credit to Sage.

Quick response, consultant was able to identify potential solutions to my issue

Gordon was extremely helpful and followed up with me until our issue was solved.

Michael was friendly and guided me through to change a nominal link

Michael was invaluable :) Thank you for all your help

quick resolution with prompt updates

Great as always

David & Andrew "Sage UK's Batman & Robin" Super hero's to the rescue, thank you both for the help another Happy customer A*+

Very helpful in sorting my issue out. Really pleasant lady who could not do enough for me. Thanks Sam Shanks.

Good Workaround given.

Michael was very helpful and resolved the problem very quickly thank you

Answered my question straight away, talked me through the process and then emailed written instructions.

The advisor was quick to answer my call and resolved my query in minutes.

Knowledge of the helper

Stellar support and very easy to get in touch with support.

Great customer service & the program is easy to follow.

Most every encounter I have had with the tech's at freshbooks. Has been pleasent and helpful. I consider the people who staff the tech lines. A considerable part of their over all package.

Agent was prompt in picking up on my phone call & quickly solved my problem. He was extremely pleasant to talk to.

Your customer support is wonderful. Patricia was a tremendous help.

Great service and easy to learn

Good service

It's easy to use and economical. I found the interface user friendly. Though my accountant uses Xero, I keep my personal records through Freshbooks. It's really helpful.

Really appreciate the quick turnaround

FreshBooks make the business easy and give us more suitable time to do our jobs. Very easy to use and also provide a good service to run our business.

I loved using this service! Will use again if needed.

Much easier to use than any of the competitors. Especially the ones with a similar name. It takes a little getting use to but works great for the novice up to the accountant. If you find a issue customer support is great and usually will fix the issue pretty quick.

Great customer service!!!!!!!

fast answer courteous service

FreshBooks is the service I have been wishing for. It is straight froward, clear, accessible, seamless, intuitive and responsive. Calls for support are returned immediately. Help is always effective and prompt. Follow up is incredibly reliable. I love this service.

Helpful and issues resolved quickly

Great customer service.

Jordyn was super helpful and amazing!!! My issue was resolved quickly.

I really like Freshbooks I wish I could use it, only problem is it when I download my bank data it doesn’t download income/deposits. It’s really a slick system and it’s a lot easier to use than QuickBooks. I hopefully someday it’ll have that ability to automatically down all withdrawals and deposits from the bank.

Very helpful. Thanks.