Find the Right Tools to Grow Your Business

i have been a quick books customer for many years and although i prefer the old system the new is the one that i am getting used to

I found the set up session was excellent and I feel confident that I will be able to use quick books to organise my finances

I had an excellent onboarding experience with Valery from the QuickBooks Customer Success Expert team. She provided professional financial guidance, explained the key features of QuickBooks clearly, and answered all of my questions with patience and expertise. Valery made the setup process straightforward and gave me the confidence to start managing my business finances using QuickBooks. Thank you, Valery, for your outstanding customer service and professionalism. You are a real credit to the QuickBooks team!

The support you get from QB is top-tier. If the query can't be answered through AI / Help functionality, instead of sending me through a loop, they quickly identify if I would benefit from speaking to a person - I didn't need to ask. They advised me I would wait less than a minute - and they were right! When Cassandra came on call to speak with me, she listened carefully to my issue and then guided me to share my screen with her. This is invaluable as it helped her direct me to the steps I needed to take to resolve the issue, and ensured I didn't take any missteps. Due to this, resolution of the issue was quick and easy. Cassandra was an excellent role model for customer engagement. She was friendly, professional and engaging in a way that made a 'transactional' call into the highlight of my day!

Onboarding advisor was excellent

Every time I have a issue the staff on the phone are professional and very well trained in what they do resolve the issues Effortlessly

Darryl had a great knowledge of Quickbooks Payroll and was really helpful. He helped me to run the companies first payroll.

Shiloh was very helpful and very patient.

Your agent was really helpful and explained everything very well

Ken Lorenz helped me with my Quickbooks on-boarding, he was extremely helpful and patient with me and explained everything really well. Thank you, Ken for your time today.

Fritz C was extremely patient and helpful. Many thanks

everything was explained thoroughly.

My question was easily answered.

Great explanation of quickbooks and really useful to have the prompts from Shem throughout. It was really in depth and I’m so pleased I now have my business account linked and set up for invoices.

Cassandra was fantastic in assisting with a patrol related question!

Thus is my first time using this application I struggled at first, but with the help of the onboarding team I am all set to go. Intuit customer service is excellent and I fell very well supported.

Nigel was excellent and sorted my query out almost instantly.

45 minutes of excellent information and advice. All my concerns and questions answered by Travis. Very informative indeed. Thank you

Very helpful problem resolved

I did not know what to expect as I had been using QuickBooks for 3 months but didn't really understand it. I was asked questions to direct the session and was talked through how to use each section. My understanding was checked regularly and the session went at a good pace. I left feeling really confident about setting up and using QuickBooks.

Super, friendly onboarding. Great!

Just had an onboarding call with Xero and the Suzie was incredibly helpful - all the basics were covered in relation to my business and everything was explained simply and clearly. I feel really confident going forward and Suzie was amazing! Thank you Xero!

Suzie was great, understood what I needed from the software instantly and showed me all the key things to get started

Habib was great! From the start he was professional and took the time to understand my business before jumping into the training. He was clear & patient when providing the training. I am new to Xero, so the 30min session really helped me get a basic understanding of the software. Great customer service all round!

Sam in the support team was really helpful.

Still early days for me with Xero, but so far I am finding it a useful way to manage my small business. I muddled through the first week or two by myself, which was a useful learning curve, then I also had a fantastic onboarding call with Ali (which I probably should have arranged earlier!). He listened well, precisely understood the position I was in, and tailored the call to my needs - checking that my set-up was correct, skipping parts I was comfortable with, and answering other detailed questions. 10/10 for Ali.

I had my on boarding meeting today with Vikash who was really friendly and knowledgeable on boarding agent. He went through everything at my pace. I also learned a few time saving tops too!! Loving Xero here Thank you Vikash Chavda for all of your help

I had an onboarding session with Summer Kimpton this morning. I am not great with numbers or technology, so online accounting software isn’t great for someone like me. However, Summer was so patient and so helpful. When my laptop switched itself off, Summer called my mobile instead and continued the call and then signposted me to even further support. It was very helpful and she really went above and beyond my expectations for the call.

what a great experience, so helpful and informative

Xeroxon 2026 was a great opportunity to find out more about the amazing innovations happening industry wide. Xero themselves as well as their partners put on a fantastic event. Josh Rieke particularly helped address MTD concerns!!

Very patient, full answers to questions. Happy to work through questions as well.

Met Dillon Savani who showed me enthusiastically everything that I needed to know and was a pleasure to meet. He made my whole experience at Xerocon enjoyable and was very professional - a true asset to the Xero family.

The onboarding session with Fran Kearns was excellent, I went from stumbling in the dark to having a real appreciation of what Xero is all about and how it can help my business.

Very helpful - tailored session to my needs

Very knowlageable host. Help with my queries, honest where he was unable to help. Very friendly.

Really helpful staff

I had an issue whilst trying to upgrade . Arun was assigned to my case and has resolved the issue very quickly. The customer service provided by Arun was first class and he is a real asset to Xero. If only all customer service reps were as good as Arun the world would be a better place...probably. Well done Arun and Xero.

I spoke to Mo at Xerocon and he helped me design a management account template. He was extremely helpful and I am delighted he has sorted this for me.

The help was very useful by Josh Riekie and help sorted my problem on the day

Fantastic help, solved a jiggle small issue.

I have been using Gusto for 2 years now. As I bring on clients I insist they switch to Gusto if they are with a different processor. Gusto has been attentive, helpful, quick, and accurate for me and I did not find those qualities in other companies. The low price helps as well. My clients are small businesses with less than 10 employees.

Gusto is an excellent time tracking company with a myriad of perks for organization of your income.

We chose Gusto for its perfect price point for small-to-medium businesses. The platform is user-friendly, and the scalable options have allowed us to grow without friction. Support and features meet our evolving needs.

I have been using Gusto for the past 2 years but approximately 5-6 weeks ago I stopped receiving the verification text that’s required for login. I have gone round and round between Gusto Customer Service staff and my employer was at its wits end because nothing had changed. Well, my employer refused to just give up but it was a Customer Service Representative named Riva that had the patience and Integrity to resolve this issue. I hate to admit but the error was mine but I didn’t know and no one else took the time to have me go through every possible scenario until the situation was resolved and fixed. I learned something new today, Integrity still Exists!! Thanks Riva

I use Gusto on the employee side and find it easy to use. I appreciate the paycheck split feature and the income pie chart, which clearly shows percentage breakdowns of pay and deductions. Overall a practical payroll tool.

Having worked with numerous payroll and HR systems, Gusto stands out as the best. The platform is intuitive and easy to navigate, and the customer service is truly exceptional, responsive, knowledgeable, and consistently helpful.

I have recommended you to other small business owners we know. The staff are always so helpful when I call with a question and go above and beyond to help me resolve my issues. I never thought I could do payroll for our small business myself.. but Gusto has made it so simple!

Fantastic company to work with!

Very simple and easy to use. Keeps payroll at a reasonable price, and I was able to eliminate paying an accountant.

Aymen is an outstanding customer service agent at Gusto super knowledgeable, patient, and genuinely helpful and she resolved my concern on getting logged in quickly with clear explanations and a friendly attitude that made the whole interaction feel easy and stress-free! 5/5 stars, highly recommend

I appreciate how simple this company is and how it makes it easy for a business owners no matter who you are to be able to do business correctly I use this company and it has helped me to stay compliant and to learn how to do business intentionally.

Gusto has been a great experience from day one. Their customer service is consistently strong, and I’m always able to reach someone with very little wait time. Every support interaction has been clear, helpful, and efficient. I feel confident I made the right decision choosing Gusto for my business.

We've been using Gusto for years - it's incredibly accurate and reliable. The ease of use is a game-changer for us. Highly recommend!

I elected S corp status for my agency earlier this year and quickly realized I was in over my head with the payroll requirements. You can't just pay yourself however you want anymore - you need "reasonable salary," withholdings, quarterly taxes. I'm not an accountant but Gusto walked me through everything. The setup process helped me figure out what a reasonable salary should be based on my industry and revenue, set up the withholdings, and got me registered with the state tax agency. Took maybe an hour total. The payroll runs automatically on my schedule. Taxes get calculated, withheld, and paid automatically. Easy to pay yourself both salary (with taxes) and distributions (without payroll taxes). You can do both from the same dashboard. This was confusing as hell when I was researching how S corps work, but Gusto makes it simple. If you're a solo founder or small agency owner who just elected S corp status, don't try to DIY this.

I’ve been using Gusto for payroll for several years now and couldn’t be happier. Their customer service is excellent always quick, friendly, and helpful whenever I have a question. The platform is super easy to use, reliable, and I’ve never had a single issue. Highly recommend Gusto to any business looking for a dependable payroll solution!

As a small nonprofit, I'm grateful for the work my bookkeeper and Gusto have done for us

Every aspect of using Gusto from setting up in the platform, onboarding employees, and running payroll has been exceptional. I switched from Paychex which was a complete nightmare and I am so happy that I did. Gusto makes it so easy to handle everything on your own including an incredibly helpful AI chatbot. And when you can't figure it out, customer service is great and responsive.

We're thrilled with Gusto's customer service! Their rep was patient, answered all our questions, and welcomed future calls. Fantastic support!

No complaints here always resolved any issues IVE had thank you ☺️

Comprehensive line of service. Reliable customer service. Reasonable pricing.

Thank you Natalie Cade was very helpful with the teaching of sage payroll. I felt at ease with Natalie. no question was to much trouble to her. I'm glad to have her support going forward. lovely member of staff. was a pleasure talking and running through the points i had to go over.

I want money

Very easy to understand and to follow step by step instructions. Great effort by the Sage team.

Very helpful and technically knowledgeable

Issue with remittance advice not printing so called Sage support and spoke to Andrew who was very helpful and thorough in explaining each step of the process to fix the issue. Remittances are now pulling through. Excellent support!

The Sage representative Andrew went absolutely over and above to help and fully resolve my issue

After wasting a couple of hours using chat, I suggested taking over my computer and within 10 minutes both problems that I had were solved by Junaid

Jessica was brilliant and explained everything very clearly - she has made the move onto Sage HR Leave Management nice and painless :-)

Sage is a first class accounting system. Technical staff readily available to help and who assist professionally and efficiently. I wouldn’t look anywhere else for an accounting system.

Philip Daly was very helpful and answered all our questions.

5 star experience. Paul was really helpful and was really knowledgeable about the product. Great customer service

Sage Accounting online provides a good clean straightforward solution at an affordable price. and more importantly their customer support is great

My experience with Chris Hall was pleasant, patient and professional. I am new to Sage Intact, I contacted Sage phone line, twice the phone line yesterday and the phone line was dropped on me and one other Sage team member I connected with did not know what to do. Chris knew what to do and dealt with my issue until it was resolve. Thanks Chris

Fast and easy! Fixed the problem

I've had an amazing experience with Sage HR. The customer service has been outstanding from start to finish. The support team is always friendly, knowledgeable, and quick to respond, making any questions or issues easy to resolve. The platform itself is easy to use and has made managing HR tasks much more efficient. I highly recommend Sage HR to any business looking for reliable HR software backed by exceptional customer service.

Helpful acknowledge feedback is honour

Ellis Rowan answered all our questions. He was extremely knowledgeable on every aspect of Sage we asked him about.

good app. would reccomend

I had a really good onboarding call for Sage HR with Philip Daly; everything was explained clearly and professionally, and the session went smoothly. I'm very happy with the onboarding process so far.

The agent was very knowledgeable about the product. Very polite, professional and was able to resolve the problem. Very patient evrn though it took a bit of time. Apr half hr. There was about a 45 minute wait in que. A little frustrating.

I was looking for a Harvest alternative after it was acquired by Bending Spoons and I got my annual invoice for 10 times the old plan's cost. FreshBooks is a complete solution for a solo entrepreneur like me. The interface is easy to understand and when I had a question, customer support was quick. I'm happy I tried FreshBooks!

great service, thanks

I was able to get the discount I requested for our second business account. I appreciate that they are not always granted, but I wanted to use this product after trying it out but have two to pay for. Getting a discount while I scale my business was very helpful.

You can actually speak to someone!

MY business has used Fresh Books for at least a decade. It's been perfect at a great price and takes care of everything I need. Support is amazing! I can understand them clearly and always a soloution. Thanks, Dan Mckay Media

Pablo was incredibly kind and helpful! Thank you!!

Martha was amazing - she was extremely knowledgeable with Freshbooks and helped me understand my books better. She was absolutely brilliant

My question was easily answered and problem solved.

Been a Freshbooks client for close to 10 years. Very happy with the platform. Helpful and fast problem resolution with customer service when needed.

A "Real" knowledgeable person right away (no bots). Problem fixed quickly, done! Thanks FRESHBOOKS!

I called Fresh Books to figure out an aspect of sending our invoices. Mandy answered my question, and then walked me through exactly how to change the wording on the "thank you for your payment" notification. The support was exactly what I needed. I am always amazed at how friendly and helpful the support I receive is with the Fresh Books Team.

New to Freshbooks so still on learning curve from QuickBooks but a great decision. AI help is really good but in person is very responsive

I love fresh books, easy to use, and whenever I have a question it is very easy to talk to a person. Customer service is top notch, quick and efficient

It's a very easy way to get invoices paid and keep up with the bookkeeping.

My preferred alternative, so glad to have decided to leave QBO behind and give this service a try.

Easy to learn!

I got an actual human who took my call and resolved my issue within minutes. Thank you!

Tech support, while rarely needed, answered the phone right away and knew just what to do to fix the problem.

The patience, technical and human relations skill of your staff to seeing the completion of a task from start to completion.

I’ve been using FreshBooks for one of my businesses for a number of years. I got stuck Formatting report and I called and got the help I needed immediately! Fast and easy!